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psychological contracts 'iceberg' model
external factors
– mostly visible
to each side

work
time/hours
effort/ideas
performance
results
commitment
loyalty
mobility
supervision
innovation
management
drive change
leadership
sacrifice/tolerance
risk/investment

employee
'inputs'
the iceberg tends to rise with maturity
and length of service, increasing depth,
visibility and clarity of the Contract,
producing benefits for both sides

pay
security
safety/care
training/dev
recognition
qualifications
workspace/equip
promotion/growth
responsibility
life-balance/well-being
interest/variety/travel
flexibility/tolerance
status/respect
benefits/pension
control/influence
ownership/equity

employer
'rewards'
external factors – each side
is mostly blind to external
factors on the other side

© Businessballs.com 2010. See detailed explanation at www.businessballs.com/psychological-contracts-theory.htm

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Psychological contracts-iceberg-diagram

  • 1. psychological contracts 'iceberg' model external factors – mostly visible to each side work time/hours effort/ideas performance results commitment loyalty mobility supervision innovation management drive change leadership sacrifice/tolerance risk/investment employee 'inputs' the iceberg tends to rise with maturity and length of service, increasing depth, visibility and clarity of the Contract, producing benefits for both sides pay security safety/care training/dev recognition qualifications workspace/equip promotion/growth responsibility life-balance/well-being interest/variety/travel flexibility/tolerance status/respect benefits/pension control/influence ownership/equity employer 'rewards' external factors – each side is mostly blind to external factors on the other side © Businessballs.com 2010. See detailed explanation at www.businessballs.com/psychological-contracts-theory.htm