The document outlines a performance review of several PSR employees. It instructs reviewing each employee's work performance and responsibilities. For Jeffrey, it encourages participation in discussions to share his experience. For Jacquelyn and Marielle, it notes providing on-the-job training and addressing Marielle's lower call rate and timely report submission. For Vincent, it only instructs conducting on-the-job training.

1. PSR
 Review PSR’s work performance
 Analyze their strength and Weaknesses
 Each of them should know their
responsibility in the area, in the company
(Job description)
 Conduct OJL
 District meeting/month
 Open forum
 Expectations in the area/to me

2. Jeffrey
 Jeffrey- Encourage him to
participate during team building,
discussion etc. because his ideas
and experience in the field is
important in the company
 OJL

3. Jacquelyn
 OJL

4. Marielle
 OJL, find out why her call rate is only
85%
 Remind her to submit reports on
time,
 Respect is very important

5. Vincent
 Conduct OJL