The document discusses the importance of product availability in e-commerce and how Odoo e-commerce systems manage it by providing real-time stock status to enhance customer retention. It details how to set up product availability options and the ability for customers to leave reviews and ratings, thus increasing consumer trust and potentially boosting sales. Additionally, it notes that Odoo allows for the deactivation of obsolete products without needing an inventory app.

1. PRODUCT STOCK AVAILABILITY IN
ODOO ECOMMERCE
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2. INTRODUCTION
In every e-commerce business, the availability of product is very much important to keep
customer retention alive. The customer should have basic idea on the availability of products in
the prospective website so that they get tuned to the service again. A good e-commerce provides
stock availability or product availability status. Odoo E-commerce helps in offering information to
customers on product availability or stock availability on the e-commerce website. Odoo helps in
giving assurance to the customers via timely reviewing and updating the time taken to replenish
a product or stock.

3. Setting up
In Odoo, in order to set up various available options, the end user has to
Select product detail form > from there open the sales tab > select the option called availability.
There will be three options laid under availability option. They display nothing, in stock and warning. If
we choose the in stock option, it shows that the product is available for sale.
The warning option is used for pointing out the out of stock status of a product, how long it will take for
the products delivery

4. The above screenshot describes the available options in Odoo E-commerce.
The main advantage of Odoo ERP software is that it does not need inventory app to display all these
information.
There is one more advantage in Odoo E-commerce if an item becomes obsolete and is no longer eligible
for selling, Odoo E-commerce provisions an option to unpublish it from the website. Also if this case
happens with a product variant instead of an entire product, Odoo have an option to deactivate that
particular product variant.

5. Enabling comments and ratings
While dealing with e-commerce, one of the very important things is customer satisfaction and
timely reviewing of customer feedback. This ensures that the customers can note their views and
problems in real time regarding a product. This will also increase their trust towards the
e-commerce websites which will, in turn, increase the sales. The customer also shall have the
privilege to rate the product, so that other customers can wisely decide their product choice. Using
Odoo/Open ERP software there are options to include reviews and ratings regarding a product.
Setting up the process
To set this up do the following steps;
Go to customize menu in the product web page. Now from the customize menu, activate the
comments and ratings. The user must log in first using his credentials to comment and rate about a
product.

7. Reviewing the post
when user comments or rate about a product, other users and the product manager will get
notifications in their inbox. The one user who has created the product will be an automatic follower
of the product, no additional steps are required for this process.
Now to read and review the comment, the product name has to be clicked, once done open the detail
form and finally review the comment.

8. To remove a post we have to open the product webpage. Now click on the published button, once
clicked the published button it will turn red, meaning that the post has been removed.

9. By clicking the published button the user can access the webpage from the detail form.
This is how comments and ratings are being set in Odoo ERP software.

10. Refer this link for more :
https://www.cybrosys.com/blog/product-availability-in-odoo-ecommerce

11. Thank You !
Cybrosys Technologies Pvt. Ltd.
Neospace, Kinfra Techno Park,
Kakkancherry,
Calicut University P.O.
Calicut
Kerala, India - 673635.
Cybrosys Ltd
Cybrosys Limited
Alpha House, 100 Borough High Street,
London, Greater London,
SE1 1LB, United Kingdom
Cybrosys Technologies Pvt. Ltd.
1st Floor, Thapasya Building,
Infopark, Kakkanad,
Kochi, Kerala,
India-682030.