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![2017
Use Case – Brainlab [Medical devices]
• Mixes hardware and software documentation
• Content created by core team (Munich) and translated to
13+ languages
• Moved to DITA then to DITA CMS
• Needed control, automation, easier reuse which was getting out
of hand
“Get the benefits of your move to modular
content right away with management”](https://image.slidesharecdn.com/producereliablecontentwithditacms-170627145038/85/Produce-Reliable-Content-with-DITA-CMS-22-320.jpg)
Uploaded byIXIASOFT
Produce Reliable Content with DITA CMS
The document discusses the importance of quality content management and automation in technical communication, particularly using the DITA CMS framework. It outlines the workflow processes, benefits of content reuse, and the impact of automation on efficiency and quality. A case study on Brainlab demonstrates the practical application of DITA in managing multilingual documentation for medical devices.
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Produce Reliable Content with DITA CMS
- 1. IXIASOFT all rights reserved • Confidential Produce Reliable Content withDITA CMS Nolwenn Kerzreho, Bologna, giugno 2017
- 2. 2017 Ma chi è? Nolwenn (Kerzreho) • Technical translator, communicator and consultant for over 10 years • Participated in DITA projects in Telecom, Medical Devices, & Software •Curriculum designer & teacher of Tech Comm in University Rennes 2 • Evangelist & author of several technical articles, contributor to forthcoming Current Practices and Trends in Technical Communication
- 3. 2017 What We’ll Cover… • Your Quality Content Life-Cycle • Controlling and Automating, Who’s Interested? •Use Case: Brainlab • Questions & Answers Let’s get started!
- 4. 2017 Provide Quality Information • Technical No technical errors, matches the product • Linguistic No errors, less interpretation possible, right language •Functional Users can achieve easily what they need to do with the information provided • Material On the right device, timely delivery
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- 7. 2017 Source Content Development Workflow Content Dev Content Checks Content Styling Content Rendition Tech Linguistic Tests Product Tests Content Delivery Feedbacks Tech writing CustomersSupportFactoryEngineering Tech writing Translation
- 8. 2017 Source Content Development Workflow Content Dev Content Checks Content Styling Content Rendition Tech Linguistic Tests Product Tests Content Delivery Feedbacks Tech writingCustomers SupportFactoryEngineering Tech writing translation
- 9. 2017 Example: Translation Development Workflow Content ExtractionTransfer Reviews Tech Linguistic Tests Product Tests Insertion Tests TranslatorProject managerTech writing Delivery Editor Project manager
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- 11. 2017 Methods and Audits: Envision • What are your company’s overall goal? • Do you have a sustainable content framework? •What content will you deliver in 5 years from now? • Should you propose a different way of doing things? • What are the expected benefits?
- 12. 2017 How Can a DITA CMS Help? • Workflow Support • Automation •Reuse • Administration
- 13. 2017 CCMS Helps: Remove Formatting Workload Content Dev Content Checks Content Styling Content Rendition Tech Linguistic Tests ProductTests Content Delivery Feedbacks Tech writing FactoryEngineering Tech writing Customers Support
- 14. 2017 CCMS Helps: Automate Publishing & Offer Consistent Delivery & Styling Content Dev Content Checks Content Rendition Tech Linguistic Tests Tests Content Delivery Feedbacks Tech writingFactoryEngineering Tech writing Customers Support
- 15. 2017 CCMS Helps: Automate Publishing & Offer Consistent Delivery & Styling Content Dev Content Checks Content Rendition & delivery Tech Linguistic Tests TestsFeedbacks Tech writing FactoryEngineering Tech writing Customers Support translation
- 16. 2017 CCMS Helps: Lessen Overall Volumes Checked Content Dev Content Checks ContentRendition & delivery Tech Linguistic Tests Tests Feedbacks Tech writing FactoryEngineering Tech writing Customers Support translation
- 17. 2017 CCMS Helps: Start Translation Earlier Content Dev Content Checks Tech Linguistic Tests Tests Feedbacks Tech writing FactoryEngineeringTech writing Customers Support translation Content Rendition & delivery
- 18. 2017 … Diminish content & remove extraction/insertion septs, acceleratemultilingual delivery Content Extraction Transfer Reviews Tech Linguistic Tests Product Tests Insertion Tests TranslatorProject managerTech writing Delivery Editor Project manager
- 19. 2017 … Diminish content & remove extraction/insertion septs, acceleratemultilingual delivery Content Transfer Reviews Tests Product Tests TranslatorProject managerTech writing Delivery Editor Project manager
- 20. 2017 Other Popular Helps Include: • Faster retrievability of content • Email notification, dashboards and push to collaborators •Control on changes, versions and published content • Easy Web tools to accelerate reviews • Support for product, audience and other variants…
- 21. 2017 Better Quality Content? • Automate when there is no added value • Create consistent message and focussed content •Approved, translated content is reused ad lib. • Specialized people work on their main tasks, creating better content • Contributors don’t waste time • Faster deliveries means more market shares • Automation means you can create more outputs: web, mobile, apps, displays
- 22. 2017 Use Case – Brainlab [Medical devices] • Mixes hardware and software documentation •Content created by core team (Munich) and translated to 13+ languages • Moved to DITA then to DITA CMS • Needed control, automation, easier reuse which was getting out of hand “Get the benefits of your move to modular content right away with management”
- 23. So What is Differentabout DITA? • Open Standard • International Standard • Adopted Widely
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