Project Quality Management
ProjectQuality Management
“
“The processes to purchase or acquire the
The processes to purchase or acquire the
products, services, or results needed from
products, services, or results needed from
outside the project team to perform the
outside the project team to perform the
work”
work”
3.
Why Procurement Management?
WhyProcurement Management?
Most all projects will need to acquire some
Most all projects will need to acquire some
resources from outside
resources from outside
Not understanding the different ways to
Not understanding the different ways to
contract could result in unnecessary risk for
contract could result in unnecessary risk for
the project
the project
Note for Test Takers: PMI Procurement questions are from the
BUYERS perspective unless noted otherwise
4.
How Do WeManage Procurement?
How Do We Manage Procurement?
Four processes
Four processes
Plan Procurements
Plan Procurements
Conduct Procurements
Conduct Procurements
Administer Procurements
Administer Procurements
Close Procurements
Close Procurements
Conduct
Procurements
Administer
Procurements
Plan
Procurements
Close
Procurements
5.
Plan Procurements
Plan Procurements
ScopeBaseline
Requirements
Documentation
Teaming Agreements
Risk Register
Risk-Related Contract
Decisions
Activity Resource
Requirements
Project Schedule
Activity Cost Estimates
Cost Performance Baseline
Enterprise Environmental
Factors
Organizational Process
Assets
Make or Buy Analysis
Expert Judgment
Contract Types
Inputs
Outputs
Tools & Techniques
Procurement
Management Plan
Procurement
Statements of Work
Procurement
Documents
Source Selection
Criteria
Change Requests
Make or Buy
Decisions
Conduct
Procurements
Administer
Procurements
Plan
Procurements
Close
Procurements
6.
Contract Types
Contract Types
FixedPrice (Lump Sum) Contracts
Fixed Price (Lump Sum) Contracts
Cost-Reimbursable Contracts
Cost-Reimbursable Contracts
Cost Plus Fee (CPF)
Cost Plus Fee (CPF)
Cost Plus Percentage of Cost (CPPC)
Cost Plus Percentage of Cost (CPPC)
Cost Plus Fixed Fee (CPFF)
Cost Plus Fixed Fee (CPFF)
Cost Plus Incentive Fee (CPIF)
Cost Plus Incentive Fee (CPIF)
Time and Material (T&M) Contracts
Time and Material (T&M) Contracts
Which type of contract is the highest risk for the Buyer? Seller?
7.
Conduct Procurements
Conduct Procurements
Project
ManagementPlan
Procurement
Documents
Source Selection
Criteria
Qualified Sellers List
Seller Proposals
Project Documents
Make-or-Buy Decisions
Teaming Agreements
Organizational Process
Assets
Bidder Conference
Proposal Evaluation
Techniques
Independent Estimates
Expert Judgment
Advertising
Internet Search
Procurement Negotiations
Inputs
Outputs
Tools & Techniques
Selected Seller
Procurement
Contract Award
Resource Calendars
Change Requests
Project Management
Plan Updates
Project Document
Updates
Conduct
Procurements
Administer
Procurements
Plan
Procurements
Close
Procurements
8.
Types of Scopesof Work
Types of Scopes of Work
Performance
Performance
What the project wants, how accomplished
What the project wants, how accomplished
and project needs defined by seller
and project needs defined by seller
Functional or Detailed
Functional or Detailed
Defines what end product should be as well
Defines what end product should be as well
as minimum requirements
as minimum requirements
Design
Design
Defines exactly what is required and how to
Defines exactly what is required and how to
accomplish it
accomplish it
9.
Procurement Documents
Procurement Documents
Requestfor Proposal (RFP)
Request for Proposal (RFP)
Asks for the price and how/who will do the
Asks for the price and how/who will do the
work
work
Invitation for Bid (IFB)
Invitation for Bid (IFB)
One simple price to do the work
One simple price to do the work
Request for Quotation (RFQ)
Request for Quotation (RFQ)
Price per unit quote
Price per unit quote
10.
Negotiating Tactics
Negotiating Tactics
Attacks– Argue a point
Attacks – Argue a point
Personal Insults – Attack
Personal Insults – Attack
other sides negotiator
other sides negotiator
Good Guy/Bad Guy
Good Guy/Bad Guy
Deadline – The offer
Deadline – The offer
stands until…
stands until…
Lying
Lying
Limited Authority – I need
Limited Authority – I need
to check with ____
to check with ____
Missing Man – She is out
Missing Man – She is out
today, I will have to get
today, I will have to get
back tomorrow
back tomorrow
Fair and Reasonable
Fair and Reasonable
Delay – Tabling issues
Delay – Tabling issues
important to the other
important to the other
side
side
Extreme Demands
Extreme Demands
Withdrawal – Feigning
Withdrawal – Feigning
interest
interest
Fait Accompli – Done
Fait Accompli – Done
Deal, this is how we have
Deal, this is how we have
to do it….
to do it….
These are all tactics, but not necessarily good tactics!
11.
Administer Procurements
Administer Procurements
Procurement
Documents
Project
ManagementPlan
Contract
Performance
Reports
Approved Change
Requests
Work Performance
Information
Contract change control
system
Procurement performance
review
Inspections and audits
Performance reporting
Payment systems
Claims administration
Records management
system
Inputs Outputs
Tools & Techniques
Procurement
Documentation
Organizational
Process Assets
Updates
Change Requests
Project Management
Plan Updates
Conduct
Procurements
Administer
Procurements
Plan
Procurements
Close
Procurements
12.
Contract Closure
Contract Closure
Project
ManagementPlan
Procurement
Documentation
Procurement audits
Negotiated Settlements
Records management
system
Inputs Outputs
Tools & Techniques
Closed Procurments
Organizational
Process Assets
Updates
Conduct
Procurements
Administer
Procurements
Plan
Procurements
Close
Procurements
13.
Procurement Terms
Procurement Terms
Arbitration– Third party dispute resolution
Arbitration – Third party dispute resolution
Breach/Default – When a contract provision is not
Breach/Default – When a contract provision is not
met
met
Force Majeure – Riots, wars, weather, or other “Acts
Force Majeure – Riots, wars, weather, or other “Acts
of God”
of God”
Indemnification – Who is liable
Indemnification – Who is liable
Liquidated Damages – Estimated damages for
Liquidated Damages – Estimated damages for
specific types of defaults as defined in the contract
specific types of defaults as defined in the contract
Material Breach – A violation of the contract of
Material Breach – A violation of the contract of
sufficient magnitude that the contract cannot be
sufficient magnitude that the contract cannot be
completed
completed
14.
Procurement Terms Continued
ProcurementTerms Continued
Retainage – Monies withheld to ensure performance at
Retainage – Monies withheld to ensure performance at
the end of the contract
the end of the contract
Termination – Stopping the work before it is completed
Termination – Stopping the work before it is completed
Waiver – Statements in the contract that indicate that
Waiver – Statements in the contract that indicate that
rights cannot be ignored or modified without written
rights cannot be ignored or modified without written
agreement between the two parties
agreement between the two parties
Time is of the essence – Seller is placed on notice that
Time is of the essence – Seller is placed on notice that
delivery agreements are strictly binding
delivery agreements are strictly binding
Work for Hire – At the end of the contract the work
Work for Hire – At the end of the contract the work
product generated will be owned by the buyer
product generated will be owned by the buyer