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Procter&Gamble
MarketingCapabilities
Procter and Gamble
Company : ProcterandGamble(P&G)
Overview : Procter&GambleCo.,alsoknownasP&G,isanAmericanmultinational
consumergoodscompanyheadquarteredindowntownCincinnati,Ohio,
UnitedStates.
Products : Productsincludecleaningagentsandpersonalcareproducts.Beforethe
saleofPringlestotheKelloggCompany,itsproductlineincludedfoods
andbeverages.
FoundersofProcter &Gamble
Mission Statement : Who we are ? What We Value ?
Vision Statement : What we want to become?
Strategy: How we will achieve our vision.
Goals & Objective: How we gauge our degree of success ?
Mission
 To Providebrandedproductsandservicesofsuperior
qualityandvaluethatimprovethelivesofthe world’s
consumers,nowandforgenerationsto come.
Vision
 To bethebestconsumerproductsandservices companyin
theworld
Values
 Integrity
 Leadership
 Ownership
 Passionofwinning
 Trust
Products
Brands
Billion-Dollar Brands Half-Billion-Dollar Brands
Always Ace
Ariel Bold
Bounty CoverGirl
Braun Pearl
Crest Safeguard
Duracell Tampax
Iams SK-II
Gillette Cascade
Olay Asacol
Oral-B Rejoice
Timeline
CaseFacts
Case facts
GlobalLeader inBrandedConsumerGoods
Hastwo DozenBillion dollarbrands knownworldwide
First companytoadvertise directly toconsumers.
In2010, Totalsales=$78.94bn
NetIncome=$12bn
Market capitalization =$186.63 bn
Largestspending companyonR&Doftheir products.
Strength Weakness Opportunities Threats
LargeScale
StrongBranding
DiverseBrand
Portfolio
CustomerLoyalty
BeautyandHealth
productsareonlyfor
women.
Doesn’tDivestits
weak orpoorbrands.
Technological
advancement
Pursue growth
overseas
Doubledits
environmentalgoals
Acquisitions.
Manysubstitute are
available
Cutthroatcompetition
Competitorsaremaking
theirproductportfolios
diverse
AT
Sales
Organizational Structure
Organizational Structure
MarketDevelopment
Organizations(MDO).
Global BusinessServices(GBS).
Corporate Functions(CF).
Global BusinessUnit(GBU).
Market Development Organization(MDO)
To betterconnectandunderstandtheir
consumers.
Deliverastronger marketing campaign.
Servedas Corefunctioninobserving
consumersandapplyingthatinformation
to createa suitablemarketing strategy.
Global Business Services(GBS)
Servedtodeliverbusinesstechnology.
Focusedmoredeeplyonprovidingservices
thatwouldbuiltconsumerloyalty.
Connectsthebusinesstotherestofthe
worldallowingthepartnershipwithother
companies.
Promotesefficiencyinoperationandtheir
workforce.
Corporate Functions(CF)
Purposewastobalancebothits
functionaloperation andmanageto stay
ontopofthe competitions.
Playedanimportant roleinkeeping
P&G’sreputation astheleaderwithbest
products to sell
Global Business Unit(GBU)
Focusedonmakingmoreofaglobalmoveresponsible
fordevelopingbusinessstrategiesthatworkedtowards
emphasizingtheirmainglobalbrands.
Thisunitisdivided into5smallerunits.
• Baby/FamilyCare
• Fabric/HomeCare
• SnacksandBeverage
• HealthCare
• Beauty/FeminineCare
Advertisingat
TheFirstproductto
beadvertisedto consumerdirectly.
Advertising
P&Greconsidereditsadvertisingstrategies
tobettermeetthecompany’sglobalmarket
andconsumers.
Itisdividedintomoretypes:
• CelebrityEndorsements
• Sponsorships
• DigitalMarketingCampaigns
CelebrityEndorsements
Sponsorships
Digital Marketing
BeingGirl.com
• Launchedin2000
• By2007,sitewastranslatedfor49
countries.
• Relatedtoteenagegirlissues.
1st MobilemarketingAdCampaignlaunched
for
IntroductionofnewTVSeries
targetingAfricanAmerican
Womenby
“TheManYourMancould
smellLike.”
-AdCampaign
Campaign for2010WinterOlympics.
In2005,campaignforTIDE
Conclusion
 Nevergiveyourconsumeraproductbasedreasontoswitchawayfromyour
brand.
 ThinkofeverybrandofP&G,andtreateverybrandthatwehave,asthoughit
wereouronlybrand.
 Alwaysdeterminewhetheraproductinnovationisbrand-specificorgeneric.
 Competitionwillalwaysfollowyourtechnology,notyourbrand.
 Afteryouhavedefinedyouroptions,alwaystestyourworst-casescenarioin
themarket.Ifitdoesn’tworkthanyouknowwhat’stheworstthinggoing
tohappen.
DISCLAIMER
CreatedbyParthDesai,National InstituteofTechnology,Agartala,
duringamarketinginternshipby Prof.Sameer Mathur,IIMLucknow.

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Procter and Gamble: Marketing Capabilities HBS case analysis