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Process modeling

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Srinivas Rrs
Srinivas Rrs

This chapter discusses process modeling, improvement, and ERP implementation. It describes tools for modeling business processes like flowcharts and event process chains. Process modeling helps identify areas for improvement. The chapter also covers evaluating processes for value added activities and using simulation to test improvements. ERP systems provide workflow tools to automate processes. Managing organizational change is key to a successful ERP implementation.

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Concepts in Enterprise Resource Planning Third Edition Chapter Seven Process Modeling, Process Improvement, and ERP Implementation
Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition Concepts in Enterprise Resource Planning, Third Edition
Introduction ,[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Process Modeling ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Flowcharting Process Models ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Flowcharting Process Models (contโ€™d.) Concepts in Enterprise Resource Planning, Third Edition Figure 7-1 Basic flowcharting symbols
Fitter Snacker Expense Report Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Concepts in Enterprise Resource Planning, Third Edition Figure 7-2 Partial process map for Fitter Snacker expense-reporting process
Process Boundaries ,[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Extensions of Process Mapping ,[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Concepts in Enterprise Resource Planning, Third Edition Figure 7-3 Hierarchical modeling
Extensions of Process Mapping (contโ€™d.) ,[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Concepts in Enterprise Resource Planning, Third Edition Figure 7-4 Deployment, or swimlane, flowcharting of the FS expense report process
Event Process Chain (EPC) Diagrams ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Event Process Chain (EPC) Diagrams (contโ€™d.) Concepts in Enterprise Resource Planning, Third Edition Figure 7-5 EPC components
Event Process Chain (EPC) Diagrams (contโ€™d.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Concepts in Enterprise Resource Planning, Third Edition Figure 7-6 Basic EPC layout Figure 7-7 OR connector
Event Process Chain (EPC) Diagrams (contโ€™d.) Concepts in Enterprise Resource Planning, Third Edition Figure 7-8 AND connector Figure 7-9 XOR connector
Concepts in Enterprise Resource Planning, Third Edition Figure 7-13 EPC diagram with organizational and data elements
Process Improvement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Evaluating Process Improvement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
ERP Workflow Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Concepts in Enterprise Resource Planning, Third Edition Figure 7-14 SAP ERP Workflow Builder screen
Concepts in Enterprise Resource Planning, Third Edition Figure 7-16 Managerโ€™s Business Workplace with workflow task
ERP Workflow Tools (contโ€™d.) ,[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Implementing ERP Systems ,[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
ERP System Costs and Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
ERP System Costs and Benefits (contโ€™d.) ,[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Implementation and Change Management ,[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Implementation and Change Management (contโ€™d.) ,[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Implementation Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Concepts in Enterprise Resource Planning, Third Edition Figure 7-17 Implementation Roadmap in Solution Manager
Implementation Tools (contโ€™d.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Implementation Tools (contโ€™d.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Implementation Tools (contโ€™d.) ,[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
System Landscape Concept ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
System Landscape Concept (contโ€™d.) Concepts in Enterprise Resource Planning, Third Edition Figure 7-18 System landscape for SAP ERP implementation
System Landscape Concept (contโ€™d.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition

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Process modeling

  • 1. Concepts in Enterprise Resource Planning Third Edition Chapter Seven Process Modeling, Process Improvement, and ERP Implementation
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. Flowcharting Process Models (contโ€™d.) Concepts in Enterprise Resource Planning, Third Edition Figure 7-1 Basic flowcharting symbols
  • 7.
  • 8. Concepts in Enterprise Resource Planning, Third Edition Figure 7-2 Partial process map for Fitter Snacker expense-reporting process
  • 9.
  • 10.
  • 11. Concepts in Enterprise Resource Planning, Third Edition Figure 7-3 Hierarchical modeling
  • 12.
  • 13. Concepts in Enterprise Resource Planning, Third Edition Figure 7-4 Deployment, or swimlane, flowcharting of the FS expense report process
  • 14.
  • 15. Event Process Chain (EPC) Diagrams (contโ€™d.) Concepts in Enterprise Resource Planning, Third Edition Figure 7-5 EPC components
  • 16.
  • 17. Concepts in Enterprise Resource Planning, Third Edition Figure 7-6 Basic EPC layout Figure 7-7 OR connector
  • 18. Event Process Chain (EPC) Diagrams (contโ€™d.) Concepts in Enterprise Resource Planning, Third Edition Figure 7-8 AND connector Figure 7-9 XOR connector
  • 19. Concepts in Enterprise Resource Planning, Third Edition Figure 7-13 EPC diagram with organizational and data elements
  • 20.
  • 21.
  • 22.
  • 23. Concepts in Enterprise Resource Planning, Third Edition Figure 7-14 SAP ERP Workflow Builder screen
  • 24. Concepts in Enterprise Resource Planning, Third Edition Figure 7-16 Managerโ€™s Business Workplace with workflow task
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32. Concepts in Enterprise Resource Planning, Third Edition Figure 7-17 Implementation Roadmap in Solution Manager
  • 33.
  • 34.
  • 35.
  • 36.
  • 37. System Landscape Concept (contโ€™d.) Concepts in Enterprise Resource Planning, Third Edition Figure 7-18 System landscape for SAP ERP implementation
  • 38.
  • 39.