This document discusses business process automation using AMSI. It outlines areas where AMSI can help leverage businesses, including business process improvement, repetitive tasks, difficult decision making, and self-service portals. It then describes AMSI's automation lifecycle and software development lifecycle in phases from scope evaluation to design/development to implementation and acceptance/maintenance. Finally, it provides a case study example of automating the process of converting manuals from word to XML using an automation tool.