This document discusses proactive management of operational risk. It outlines various types of operational risks including internal fraud, external fraud, workplace safety violations, and system failures. It also discusses potential areas of loss from an operational risk perspective as defined by the Basel Committee. These include losses from people, processes, systems, and external events. The document then examines costs of operational losses and provides examples of potential losses including penalties from FERC and impacts of Dodd-Frank regulations. It emphasizes the importance of planning for risk through developing an operational risk capability including assessing requirements and impacts, identifying gaps, and creating a roadmap to address gaps over time. The goal is to effectively manage operational risk on an ongoing basis.