This document contains Priyen Patel's resume. It summarizes his personal and educational background, including graduating from Sardar Patel University in 2012 with a BBA in IT Management. It also outlines his work experience at Fones Direct Ltd. from 2012 to the present, where he has held several roles in IT support, back office management, stock auditing, and logistics. His current role is as an IT & Back Office Assistant Manager, where he provides 24/7 IT support and manages the company's POS systems, stock, accounting, and customer care.

1. PRIYEN BHARATBHAI PATEL
E-mail:pbpatel29690@gmail.com
Mobile: 0736528989
0738961111
CAREER OBJECTIVES:-
 Abilitytoworkindependentlywithminimumsupervision.
 Have computerskillsandpractical knowledgeof the latestcomputer
packages.
 Abilitytoworkandrelate withpeople of differentcultural/diverse
backgroundsandlevels
 I am a team playerwhoworkscollaborativelywithcolleaguestoachieve
organizational objectivesandgoals.
PERSONAL DETAILS:-
Name : Priyen Patel
Gender : Male
Date of Birth : 29th June, 1990
Marital Status: : Single
Nationality : Indian
Passport No : K0256119
Alien Card No : 674202
Languages : English, Hindi, Gujarati, Swahili
Hobbies : Music, Movies,Cooking

2. EDUCATIONAL BACKGROUND:-
2012: BBA (ITM) Bachelorof BusinessAdministration(Honours) (ITM)
FromSardarPatel UniversityV.V.Nagar(Gujarat)
2007:H.S.C Intermediate- 12th
(Commerce Stream)
FromGSEB Vadodara(Gujarat)
2005: S.S. C 10th
FromGSEB Vadodara(Gujarat)
WORK EXPERIENCE:-
FONES DIRECT LTD: (Fonexpress)
 Fones Direct Limited is a wholly Kenyan owned company that has been in the business of IT &
Communicationproducts for7 years.FDL owns and operates well known local retail franchises
called“FONE XPRESS” & “TUSCOM” (inside Nakumatt, Tuskys Supermarkets respectively)
together with“Phonelink Limited” Safaricom Dealer shops, makes FDL one of the leading
independent IT & Communications retailers in East Africa.
 Our vastbranch networkof 100+ retail outletsacrossKenya, Uganda,Rwanda& Inside Equitel
Banks
 We are an Authorized Dealer for Acer, Dell, HP, Samsung and Alcatel. We are also an
AUTHORISED SERVICECENTER for Acer, Alcatel, Blackberry, HTC, Motorola, Mi-fone, and Nokia
& Samsung.
 IT & Back Office Assistant Manager – Fones Direct Ltd. (Fonexpress) –
Nairobi, Kenya
Oct2014 – Present:
 24/7 IT Support, Troubleshooting, Managing all IT and Stock related issues.
 Daily maintenance support and management for the Oshkosh POS (Point of Sale-Software).
And Currently Working on Endeavour Africa POS.(Enquest ERP POS)
 As Back office Assistant Manager include daily management of stock in and out to branch.
Daily Banking and Sales accounting, logistic stock audits, Reports. Reporting directly to the
Director and General Manager on daily basis.
 Customer Care, and followups from all the departments in the company.
 Handling Stock issues and all IT related issue. IT training and conducting meetings, and
managing projects.
 Stock Auditor - Fones Direct Ltd. (Fonexpress) –
Nairobi, Kenya

3. Sept, 2013 – Oct, 2014:
 Auditing and Checking that All Stocks are gone to Branches or not.
 Checking in POS System and IRO and GRN.
 Authorizing (IRO Internal Requisition Order). Requesting
Phones,Laptops etc. to Stores.
 If any query than report to Operational Manager and Logistics Staffs
 Reporting to Operational Manager after every Audit.
 Logistics & Supply Chain Department - Fones Direct Ltd. (Fonexpress) –
Nairobi, Kenya
Aug, 2012 - Sept, 2013:
 Checking D.Notes with Physical Stocks.
 Branch Requests and Queries.
 Sending Updates to Branches.
 Writing IRO (Internal Requisition Order) for branch order.
 Operating POS System for Stock IN and OUT.
 Sending Stocks to all branches with Fargo Courier.
REFERENCES:- Jignesh Shuthar, Ritesh Patel,
IT Manager, Service Center,
Fones Direct LTD. Fones Direct LTD.
Tel. 0721891999 Tel.0720100648
Ravindra Patel (Relative)
Supervisor,
United Miller LTD.
Eldoret Tel.0736655505