NILADRI BARAN GHOSH is seeking an operations role where he can utilize over 5 years of experience in branch operations, customer service, cash handling, and cross-selling. He has a Master's Degree in Political Science and is proficient in Bengali, Hindi, English, MS Office, and internet/intranet tools. His experience includes roles as a Valuer-Senior Executive at Magma Fincrop Limited where he managed branch operations and as a Branch Head at Manappuram Finance Limited.
Vom ungeliebten Stiefkind zur Cash Cow: Jahrelang lag der Fokus im Prepaid Mobilfunkbusiness ausschließlich auf der Akquise, während Potentiale im Bestandskundenmanagement vernachlässigt wurden. Erst massive Einbrüche im Kundenwachstum führten zu einem Umdenken. Während die Verantwortlichen im Postpaid Bereich den Nutzen des CRMs schon vor Jahren erkannt haben und dort ein ausgereiftes Customer Relationship Management bereits zum Standard gehört, beginnt diese Entwicklung im Prepaid Umfeld gerade erst. Doch was sind im Prepaid Business nun die Erfolgsfaktoren um zusätzliche Potentiale durch CRM zu erschließen?
1. NILADRI BARAN GHOSH
Contact Nos.: 7278415702.
E-mail : nbghosh2010@gmail.com.
Salary Expectation : 2.53000/- Lakh INR/Annam
.
Career Objective
Seeking assignments in Operation related post in any esteemed organization where I can utilize my experience and
knowledge to achieve better improvement and to fulfil the organizational goal and obtain a successful career in Operation
department.
Profile Summary
Masters in Political Science with a strong experience in:
Branch Operations, Customer Service Operation,
Cash Handling, Cross Selling, Vault Custodian,
Work Experience:
Magma Fincrop Limited, as a Valuer-Senior Executive Operation, (Kolkata). (2012-2013)
Job Profile:-
• Gained experience in the area of Retail Gold Loan Branch Operations.
Monitoring cash or cheque details on daily basis along with the deposition of the
Same in the bank .
Adept in managing backend operations with an aim to accomplish corporate
Plans & goals successfully.
Successfully perform managerial duties during manager absence.
Manage branch staff for smooth running of my branch.
Resourceful at maintaining relationship with clients to achieve quality product and service norms by
resolving their service related issues .
MIS report, TAT report maintaining and maintaining all mandatory registers for stock of documents .
Involved in loan documents checking, cash handling and other branch operation related work .
Co-coordination & Integrity with Operation department.
Checking records with proper supporting of the branch expenses.
Taking proper measures for overall cost control at branch level.etc electricity bill, branch expenses .
Auditing of stationary stock in every 7 days.
Ensuring completion of all entries on daily basic at the branch with nil pending work.
Submission of daily, weekly, monthly report within the deadlines specified by H.O.
Manappuram Finance Limited, as a Branch Head, (Kolkata). (2010-2011)
Academic Qualification:
2010 Master Degree in Political Science.
2008 B. A(H) Pol. Science.
IT’S Skill:
Diploma in Computer Application.
• Well versed with:
o Internet and Intranet Tools
o MS Office - 2007.
2. o Windows98/XP.
Personal Details:
Date of Birth: 20
th
July,1986.
Contact Address: SreeBardhan Pally,
Bakhrahat Road,
P.O – Joka,
P.S – Thakurpukur,
Dist– kolkata,
Pin Code -700104
Languages Known: Bengali, Hindi and English
Location Preference: Kolkata.
Declaration:
I do hereby declare that all the statements made in this application are true and best of my knowledge. If any
information being found before or after the selection to be false or incorrect my candidature is liable to be
rejected.
Thanking You
Date: Signature