Mateffyco Leadership Workshops Main

LEADERSHIP
WORKSHOPS

Mateffy and Company
Workforce Re-
Engagement Solutions
952-994-7253
mateffyco.com
mateffyco@frontiernet.net

Developing Engaged Leaders
1

LEADERSHIPWORKSHOPS

Developing Engaged Leaders
Training Workshops

Advanced Communication Skills 3
Building Trust with and Motivating Employees 4
Change Management 5
Coaching 6
Engaged and Inspired Leadership 7
Emotional Maturity and Management 8
The Empowering Leader 9
Growing the Inﬂuence of Human Resources 10
Hiring Excellence 11
Leading Dynamic Teams 12
Meeting Facilitation 13
Project Management 14
Strategic Planning and Decision Making 15
Transition to Leadership 16
Visioning and Innovation 17
Training with a Purpose 18
Workshop Components 19
Who is Mateffy and Company? 20
Need a Totally Customized Training Solution? 21-23

Mateffy and Company
Workforce Re-Engagement Solutions
952-994-7253
mateffyco.com
2

Advanced Communication Skills
LEADERSHIPWORKSHOPS

Training Workshop
Description: • Three communication styles and
For most of us, communicating effectively is implications of understanding them.
a hit and miss affair. Some people have no • Assessing your communication style.
problem exchanging important information • Passive versus active communication.
and judging their listener’s response to it. • Reading non-verbal communication clues.
With others, it doesn’t seem like they are
“getting through” at all. Planning for Excellent Communication
• The SELP principle of communication.
The Advanced Communication Skills • The role of listening in open
Workshop equips participants with the skills communication.
they need to communicate more effectively • The communicator’s greatest tools.
with others, both one-on-one and in group • How to prepare for communication.
settings. Participants will ﬁnd the information • How to create an environment conducive to
practical, motivating, and useful in all areas of open communication.
their lives. • What to do when communicating is difﬁcult.

This workshop is a learner-centered
opportunity, with exercises, discussions and
test cases that help participants begin
turning the information they hear into new
skills immediately.

Topics:
How Adults Receive Your Message
• The differences between child and adult This workshop will be customized with your
communication.
organization’s communication standards and
• How the adult brain is wired. participant’s communication challenges.
• Five characteristics of ineffective adult
communication.

Audience: Client Comment:
Anyone who needs a clearer Based upon written evaluations and
understanding and application of comments I received from employees, our
communicating with clarity and purpose. staff thoroughly enjoyed your Advanced
Communications Skills Workshop. Many
Details: comments indicated our staff wished they
• One day or two half days could have spent more time on this topic.
• Pre-workshop assignments Steven G., General Manager
MSA Consulting Engineers

Mateffy and Company
952-994-7253
mateffyco.com
3

Building Trust with and Motivating
LEADERSHIPWORKSHOPS

Employees
Training Workshop
Description: Topics:
Let me get the manager... You've probably • Deﬁning "trust" in the workplace.
heard this statement from your staff too often • Understanding how employee motivation
before you end up taking the call or dealing and trust are connected.
with the customer's issue yourself. Wouldn't • Engaging employees at work by using trust
it be nice if your employees just dealt with as a reward.
common situations themselves? But what’s • Avoiding 10 trust-killers.
stopping them? For many, they’re not • Establishing an empowered environment.
convinced their managers trust them to do • Reinforcing responsibility when delegating.
the job right. • Risking the trust you've built.
• Allowing employees to resolve differences.
At the center of motivating employees is • Developing a trust-valuing work culture.
building their trust. But trust in whom? • Discussing common trust-testing
Certainly, not you. If they didn't trust you, situations.
they wouldn't say Let me get my manager.
Maybe it's trust in themselves. So, how do
you build a level of trust in employees that
will motivate them to take responsibility for
what needs to be done?

This very interactive training session will
provide valuable insight on how to create a
trust-building work environment and more
motivated, responsible, productive, and This workshop will include case studies of
customer-focused employees. your managers’ workplace challenges.

Managers and supervisors who would like You gave us some excellent ideas to think
to grow a workplace culture where about and provided interesting discussions
employees trust themselves, become more among the group. Thank you for your hard
responsible, and take initiative. work over the last several weeks and
months.
Workshop Details:
• One day or two half days Yale D., President and CEO
• Pre-workshop assignments Major US Retailer

Mateffy and Company
952-994-7253
mateffyco.com
4

LEADERSHIPWORKSHOPS
Change Management
Training Workshop
Description: • Responding when staff are resistant to
Change is a business reality. Few, if any, change.
things are guaranteed to remain the same for • Avoiding poor solutions for managing
long as businesses adapt to an ever shifting priorities.
economic climate and talent pool. • Removing what gets in the way of
managing priorities.
How well do you feel your managers respond • Clarifying your expectations and priorities.
to change? Do they welcome it with open • Knowing four effective avenues to take
arms? Does it threaten how they feel, think, when wrestling with your priorities.
and/or act? How are they interpreting
changes for their reports?

This training session helps managers take a
look at change from a different angle. They’ll
learn not only how to handle change more
productively themselves but also how to
guide their employees in making the most of
new challenges and opportunities.

Topics:
• Recognizing why you need to manage
change.
• Preparing for common reactions to change. This workshop will be customized to include
• Buffering the impact of change. recent or upcoming changes in your
• Reinforcing your role in responding to organization.
change.
• Reducing the pressure of middle
management in the midst of change.

Managers and supervisors working in an I have ﬁnished reading all the critique sheets
environment that requires proactive from your seminar and hundreds of
responses to change and changing employees wrote, "Bring that workshop
priorities. back!" Your trip was a huge success from
our perspective! I can't thank you enough
Workshop Details: for your efforts.
• One day or two half days Susan P., Operations Manager
• Pre-workshop assignments Blue Cross Blue Shield of Alabama

Mateffy and Company
952-994-7253
mateffyco.com
5

LEADERSHIPWORKSHOPS
Coaching
Training Workshop
Description: • Creating a productive coaching
In some ways, coaching in the workplace is environment.
very much like coaching athletes. Effective • Avoiding common coaching barriers.
sports coaches work very closely with their • Three coaching settings.
athletes. They help reveal the athlete's • Five performance coaching tools.
strengths, weaknesses, and potential. They • Instituting practical solutions to common
challenge. They encourage. They're development issues.
supportive when the athlete struggles and • Preparing for complex coaching situations.
cheer when it's time to celebrate. Effective • Four effective avenues to take when
wrestling with emotional coaching
workplace coaches do much the same. They
situations.
get to know their people so they, too, are
able to encourage, challenge, support, and • Moving from performance development to
contribution growth.
celebrate.

Coaching is discovering hidden interests,
talents, professional goals, and potential in
the people you manage then finding ways to
develop them. It is the nurturing of careers in
directions that not only benefit the individual,
but also the corporation. In this highly
interactive full-day workshop, you'll learn
what coaching is and how to develop your
coaching skills.

Topics: This workshop will be customized to your
• Knowing the role of coach. organization’s coaching standards and
• Discovering the benefits of coaching. participants’ specific coaching challenges.
• Learning how "optimizing the crossroads"
impacts the way you coach.

Managers and supervisors responsible for Your presentation was energetic,
developing and enhancing people’s informative, full of practical ideas, very
performance. organized and user-friendly. You earned a
WOW!!!
Workshop Details:
• One day or two half days Sandy L., Events Coordinator
• Pre-workshop assignments

Mateffy and Company
952-994-7253
mateffyco.com
6

Engaged and Inspired Leadership
LEADERSHIPWORKSHOPS

Training Workshop
Organizations that create a climate that • Linking employee engagement with health,
fosters engagement in their employees’ work innovation, productivity, and profitability.
lives end up with a workforce that: • Two main reasons employees say they are
• Develops creative solutions to challenges not engaged.
and opportunities rather than dwells on • The role engagement plays in performance
problems. and leadership’s part in nurturing it.
• Spreads enthusiasm to your customers for • Aligning employees’ engagement efforts
your organization and the products/services with organizational goals and values.
it offers. • Providing ways for employees to become
• Has more energy for its work, even those responsible for their own engagement.
tasks that aren’t directly connected to their • Soliciting constructive solutions to issues
work-related passions. your organization faces.
• Tends to be healthier, which can have a • Training to employees’ strengths not their
positive impact on medical costs. weaknesses.
• Becomes one of your best recruiting
sources.
• Feels its work is challenging and rewarding,
which can bolster your chances of keeping
your best employees.

The Engaging and Inspired Leadership
Workshop helps management teams identify,
implement, and increase employee
engagement. A productive and interactive This workshop will be customized to your
workshop, it helps your managers develop leaders’ specific engagement challenges.
the skills they need to cultivate an engaged
work group.

Leaders at all levels interested in We at Memorial Blood Center want to thank you
understanding the relationship between for your exciting and informative presentation on
employee engagement and the engagement. All attendees felt this was an
productivity, motivation, creativity, and extraordinary learning experience. Your
profitability of their people. excitement about the topic helped us to
overcome our reluctance to implement an
Details: empowerment approach to quality in our highly
• One half to one day, depending on client regulated environment.
needs Margaret H., Memorial Blood Centers

Mateffy and Company
952-994-7253
mateffyco.com
7

Emotional Maturity and Management
LEADERSHIPWORKSHOPS

Training Workshop
Description: • Building emotional management (EM+)
We’re as much emotional beings at work as skills:
we are away from it. Whenever people come 1. Communicating intentionally.
together with varied perspectives, needs, 2. Linking emotions to productivity.
and emotional maturity levels, emotions, 3. Building trust during conflict.
(both positive and negative) are going to 4. Navigating negativity and anger.
come out. In a healthy work environment, 5. Applying compassion, graciousness,
there’s room for both. Leaders who know and empathy.
how to navigate the troublesome waters 6. Using emotional coaching skills.
emotions can create are leaders with skills in 7. Instituting crisis management plans.
emotional maturity and management.

Topics:
• Defining Emotional Intelligence (EQ),
Maturity (EM), & Management (EM+).
• Assessing your emotional awareness.
• Considering five emotional capabilities.
• Overcoming self-defeating emotions.
• Building an environment that rewards EM.
• Recognizing and properly responding to
common workplace situations that will test
your EM. This workshop will include case studies
• Taking advantage of three EM builders. written to reflect emotionally taxing situations
• Establishing more supportive workplace your managers face.
relationships.

Managers and supervisors who wish to We appreciated the unusual content,
understand the role emotional maturity including the emphasis on each individual's
plays in leadership and how building it ability to control their personal response
enhances all work relationships. when confronted with a negative situation.
Workshop Details: Many staff members left with new ideas for
• One half to one day, depending on client both their work and home lives. You
needs certainly held the audiences' attention!
• Pre-workshop Emotional Maturity Karen K., Human Resources Director
Assessment City of Roseville, Minnesota

Mateffy and Company
952-994-7253
mateffyco.com
8

The Empowering Leader
LEADERSHIPWORKSHOPS

Training Workshop
Description: • How traditional organizational up-down
Ask any manager if he/she could use another structures make people hesitant, fearful,
few hours in the day and you’re likely to hear and complacent.
a resounding, “yes!” No matter how fast we • Organizational barriers and strategies.
pedal, it can feel impossible to keep up with • Charles Garfield's nine points of
time pressures, quality rubrics, added job empowerment.
tasks, and staffing issues. While you can’t • The requirements of empowerment.
add hours to your day, you can get more • Employees first reactions to being
done in the same amount of time by empowered.
empowering your employees. Managers and • Empowerment models.
supervisors who know how to empower • Powerful empowerment techniques.
others are able to share authority as well as • Three ways to approach empowerment.
responsibility for results. Not only does more • Four steps to starting empowerment.
get done but employees also feel more • Creating a space for people to grow.
fulfilled, valued, and trusted—all things that • How to give power away rather than just
add to retention. This workshop teaches change the rules.
managers how to hand over the reigns in a
way that ensures quality results and develops
employee decision-making skills.

Topics:
• Why empower employees?
• The path to empowerment.
• Do people want to be empowered?
This workshop will be customized to
• Engagement and empowerment.
opportunities for empowerment unique to
• Empowerment, TQM, and continuous your organization.
improvement.

Anyone in leadership who wants a clear We appreciate the time and effort it took to
understanding of how empowerment put together an excellent program such as
works and tools to build a more the “Empowerment” presentation. We
responsible, empowered workforce. always look forward to your informative and
Details: entertaining presentations!
Christine S., R.D.
• One half to one day, depending on client
needs Healthcare Sales
• Pre-workshop assignments SYSCO

Mateffy and Company
952-994-7253
mateffyco.com
9

Growing the Influence of Human Resources
LEADERSHIPWORKSHOPS

Training Workshop
Description: • Flight or fight: Reactions to HR policies.
Wouldn’t it be great if everyone you served • Laying track ahead by showing how others
understood all the benefits that Human have effectively used HR services.
Resources provide your organization? How • The HR big black box: Explaining how your
much more enjoyable would work be if most decision-making process works and how
of the people in your organization long it will take.
appreciated the role Human Resources plays • Confidentiality and the best way(s) to
in each of their job functions? More communicate with you.
importantly, how much more effective could • What are the benefits of asking your
you be if you had new ways to educate and advice?
inform your constituents on important Human • 5 ways to train your constituents to be
Resources issues. great HR customers.
• 4 presentations you might want to have
This thought provoking-thinking session is ready at a moments notice.
designed to give you some practical ideas to
increase your influence and that of Human
Resources.

Topics:
• Why help others to see Human Resources
differently?
• 3 ways to make HR engaging.
• What kinds of influence do we have that we
need to use more effectively.
This workshop will be customized to include
• The best opportunities for HR to influence
your organization’s HR challenges.
constituencies and build their trust.
• How do employees want to learn about the
Request a no-cost, no-obligation proposal.
relationship between HR and their jobs?

Human Resources professionals who want I especially appreciated your responsiveness
to expand their influence and acceptance to our timetable and your ability to
within their organizations. personalize your training to include I.C.
System's needs and philosophy.
Workshop Details:
• One day or two half days Linda H., Training Specialist
I.C. Systems, Inc.

Mateffy and Company
952-994-7253
mateffyco.com
10

Hiring Excellence
LEADERSHIPWORKSHOPS

Training Workshop
Description: • Age and Discrimination in Employment Act
Finding and hiring qualified candidates for of 1967.
positions you have open is more difficult now • Americans with Disabilities Act of 1990.
than ever. Not only is the talent pool • Five steps to analyze the job and prepare
shrinking, but the expectations of younger your questions.
candidates are different than those of years • Preparing the interviewing setting.
past. Even when you get qualified candidates • Five types of interviewers.
in to interview, asking the right questions to • Six steps of interviewing the candidate.
determine if they’re a good fit for your • Probes, verifying questions, and bridges.
organization and the open position isn’t easy. • Qualifying candidates.
And what about difficult situations that come • Narrowing your options.
up, like when a candidate cries during the • Making hiring a process not a production.
interview, or his/her references don’t check
out, or when you realize none of the people
you interviewed is right?

In this one-day workshop, hiring managers
will learn how make the best possible hiring
decision and handle everything that comes
up along the way.

Topics:
• Ways to attract candidates in a tight labor
market. This workshop will be customized to include
• Three goals of the interview. your organization’s specific hiring challenges
• The key to excellent interviewing. and realities.
• Interviewing and the law.
Request a no-cost, no-obligation proposal.
• Title VII of the Civil Rights Act of 1964.

Managers and supervisors who want a I have worked with several consultants on
comprehensive look at a successful, different projects and Mateffy and Company
legally-defensible hiring process. It can is exceptional in every respect. You
also be a refresher for hiring professionals. designed and delivered a quality 3M
Workshop Details: Interviewing and Hiring Training Program.
Ellen M., Manager
• One day or two half days
3M Organization Learning Services

Mateffy and Company
952-994-7253
mateffyco.com
11

Leading Dynamic Teams
LEADERSHIPWORKSHOPS

Training Workshop
Description: • The purposes for giving away authority.
“This team needs some direction and focus. • Ways to build team member responsibility
Why do I have to do all the work in this rather than dependence.
group? Why isn’t there coffee or donuts for • How do you hold people accountable?
this meeting?” Sound familiar? • Listening and open communication.
• Hearing from every team member.
Leading or facilitating a team is one of the • Ideas to keep discussions productive and
most challenging assignments a manager on track.
can receive. This workshop will give any team • Barriers and filters blocking your team.
leader or facilitator a solid foundation on • Measuring your team’s effectiveness.
which to build trust-honoring, focused, • Team leadership and ethics: the proper use
productive, and successful teams. of authority.
• Tips for facilitating cross-functional teams.
Topics:
• The rise of teams.
• What is the role of the team leader/
facilitator?
• When to form a team.
• Who should be on your team?
• How to create a shared vision/purpose.
• Five steps for transferring a team vision.
• Why building trust is the key to motivating
others.
• What makes delegating in a team
challenging. This workshop will be customized with your
• Delegation requirements. organization’s specific workplace realities.
• How to delegate tasks.
• Ways to document what you’ve delegated.

Leaders at all levels of management who It's difficult for a speaker to hold the
lead or facilitate teams and want to learn interest of our audience, but your content
new ways of communicating more and delivery was outstanding. You took
effectively, delegating tasks, and keeping time to learn as much as possible about
team members engaged. your audience and our needs, and shaped
your presentation accordingly. Your
Details: preparation paid off in a talk that was a
• One day or two half days highlight of the event.
• Pre-workshop assignments Gerald R., Process Engineering Manager
3M

Mateffy and Company
952-994-7253
mateffyco.com
12

Meeting Facilitation
LEADERSHIPWORKSHOPS

Training Workshop
You’ve probably heard or delivered this • Why meet?
phrase countless times, “Let’s have a • When to call a meeting.
meeting and discuss it.” Does that statement • Agendas and guest lists.
generate more excitement or dread within • What to prepare for a meeting.
your workgroup? With more and more • Setting ground rules for meetings.
demands on staff members’ time, every • Assigning responsibilities before the
meeting needs to be purposeful, organized, meeting.
interactive, and directed at obtaining specific • Six tips for effective speaking.
results. Yet most surveys show that attending • Presenting new information.
meetings is considered one the top five time • Handling signs of boredom or confusion
wasters. graciously.
• Interpreting non-verbal expressions.
From learning how to confirm the need for a
• Using non-verbal expressions to reinforce
meeting, give each attendee a responsibility,
your message.
create a positive, open environment,
• Creating an open, creative environment.
participants learn how to make meetings time
• Facilitating respectful discussions.
savers instead of wasters.
• Keeping the discussion alive.
• Methods for getting discussions on track.
• Steps for handling irrelevant, but important,
issues that come up during a discussion.
• Concluding your meeting.

This workshop will be customized to address
the unique challenges about meetings your
employees face.

Managers and supervisors at all levels will Your presentation was energetic,
find the information in this workshop informative, full of practical ideas, very
practical and be able to apply it at the organized and user friendly. Some
next meeting they attend. comments were: I would love to hear him
speak on other topics.” “Can't say enough
Details: about the relevance of the seminar and the
• One half to one day, depending on client quality of the speaker. Super!” Effective
needs Knowledgeable.
• Pre-workshop assignments Chris K., Education and Events Coordinator

Mateffy and Company
952-994-7253
mateffyco.com
13

Project Management
LEADERSHIPWORKSHOPS

Training Workshop
Description: • Building a working knowledge of staffing,
To guide a project to successful completion, ground rules for team participation,
there must be a hand on the wheel managing procurement, and design.
all aspects of it all at times. While most • Three elements all project managers must
managers have some of the skills needed, keep in balance.
like writing a clear vision statement, creating • Using a case study to walk through an
a comprehensive scope definition, organizing orientation meeting and learn ways of
limited resources, working within tight reporting your project’s progress.
timelines, controlling project costs, and • Practical skills for resolving disputes.
generating optimal team performance, they • Ways of managing all the documents for
may not have them all or have them to a level your project.
of proficiency. Originally designed for one of • The signs of good scope control.
the world’s largest corporations, this • Getting a handle on post-project issues
workshop uses a case study from your such as the final punch list, reporting, hand
organization to teach a proven project over, start up, and critiquing the project and
management process. Participants will learn process.
how to successfully plan, manage and deliver
excellent results. Additionally, learners walk
away from the session with enhanced team
building and facilitation skills.

Topics:
• Defining the project’s vision and scope,
creating an accurate budget, and
developing a useable schedule. • This workshop is built around past project
• The impact of pre-project planning and run at your organization.
consensus.

Managers needing to learn foundational Your participation in our program helped
project management skill sets, people make this one of our most successful
new to project management, or project conferences. Your subject matter was
managers seeking a refresher course. interesting to the wide range of attendees
and most beneficial for those directly
Details:
involved in management.
• Two days
Steve C., Training Director
City of Saint Paul

Mateffy and Company
952-994-7253
mateffyco.com
14

Strategic Planning and Decision Making
LEADERSHIPWORKSHOPS

Training Workshop
Description: • Recognizing and applying the six elements
At the heart of every organization’s success of the planning process.
are the plans created and the decisions • The SMARTS model for setting objectives.
made by each supervisor/manager. Every • Completing the Strategic Planning
plan laid, every decision made either Worksheet.
contributes to or takes away from realizing Decision Making
strategic results. That’s why this workshop is • Monitoring outcomes.
so critical. Mastery of the concepts • Recognizing the impact of each decision.
presented will equip participants to mold • Decision-making pitfalls.
their work and the work of others in a fashion • The six steps of the decision-making
that helps reach objectives at all levels. process.
This training session examines two critical • The role of emotions in decision making.
business and strategy skills: strategic • Using the Decision-Making Worksheet.
planning and making decisions. The planning
lesson provides a useful tool called the
Strategic Planning Worksheet and examines
two primary elements of the planning
process. In the decision-making lesson,
participants work through six steps of the
decision-making process and complete a
Decision-Making Worksheet.

This workshop will be customized to help
Topics:
meet your organization’s current planning
Strategic Planning
and decision-making challenges.
• Principles of strategic planning
• Developing process-oriented thinking.

Managers new to strategic planning There are many things other than your
principles and skills sets as well as those presentation style that made this so enjoyable. I
who need a set of practical steps to appreciated the effort you gave in calling
successful decision making. employees beforehand to better understand our
company and our situation. However, the nicest
Details: thing was the ease in doing business with you
and your employees. This is what really makes
• One day or two half days
you “heads above” the competition in your ﬁeld.
Al L., Sales Supervisor
Minnesota Power

Mateffy and Company
952-994-7253
mateffyco.com
15

Transition to Leadership
LEADERSHIPWORKSHOPS

Training Workshop
Description: • SMART communication.
Timely, practically applicable, and powerful, • Building the critical listening skills of
this workshop provides a clear map for new attending, following, and responding.
supervisors and mangers as they begin their Human Resources Policies Transitions:
careers directing the work of others. By • The main purposes for Human Resources
acknowledging the transitions they are policies and procedures.
making and teaching core leadership skills, • Learning the main categories of Human
this interactive session sets the foundation Resources Policies.
for success in any leadership career. • Interpreting Policy Statements accurately
and knowing when to using counsel.
Topics: • Responding to policy questions and
• Four Relationship Transitions: complaints appropriately.
1. With direct reports—both former peers
and people you’re just getting to know.
2. With your new peer group and other
department’s leadership.
3. With results.
4. With planning and decision making.
• Building trust.
• Reinforcing positive behavior.
• Modeling appropriate behavior.
Communication Transitions:
This workshop will be customized with your
• Understanding communication styles:
 Results-driven communicators. organization’s policies, procedures, and new
 Process-driven communicators. leaders’ challenges.
 Relationship-driven communicators.

New mangers and supervisors who need Mateffy and Company not only delivered a high-
practical and proven skills for leading in any quality 3M International Supervisory
work environment. Development Training Program, it was
completed on time, meeting all agreed upon
Details: speciﬁcations. It was excellent working with
Mateffy and Company! We look forward to
• Two days
future projects.
• Pre-workshop Leadership Strengths
Donald S. HR Development Manager
Assessment
Asia Paciﬁc, 3M HR Consulting Services

Mateffy and Company
952-994-7253
mateffyco.com
16

Visioning and Innovation
LEADERSHIPWORKSHOPS

Training Workshop
Description: • Becoming passionate about your vision.
The visionaries in our midst see targets and • Transferring your vision.
solutions the rest of us don’t and know the
Innovation: The Path to Invention
steps to making their ideas reality. But what
about the rest of us? Is this an all or nothing • Innovation deﬁned.
• Why we need to innovate.
proposition—you either are a visionary or you
aren’t? Can we learn how to incorporate the • Innovation tilts your world, it doesn't’ turn it
upside down.
skills of vision and innovation into the work
• Ten innovative organizations.
we do each day?
• An innovation process.
This workshop offers a fresh perspective on • Converting your ideas into our innovations.
visioning and how it can direct the efforts of • Five ways to feed innovation.
organizations, departments, and individuals.
It also equips leadership of all levels and all
functions to foster innovation not only in the
work they do, but also in the work of those
they direct.

Topics:
Visioning: Seeing What Could Be
• The history of visioning.
• Overcoming blindness to look into the
future.
• Why visioning is difﬁcult for adults. This workshop will be customized using your
• Elements of a vision statement. organization’s vision and mission statements
• Creating a vision statement for yourself. and opportunities for innovation.
• Creating a concise, practical, and behavior
-driving vision statement.

Leaders who want to develop a vision for Please continue the great work in helping
their organization and gain an corporations communicate their values.
understanding of how to build an Mateffy & Company is a winner of the most
innovative work culture. unusual kind. You are a dynamic company
with tremendous depth and knowledge of
Details: how to communicate programs in the
• One day or two half days traditions of 3M culture.
• Pre-workshop assignments JG, 3M Human Resources

Mateffy and Company
952-994-7253
mateffyco.com
17

Training with a Purpose
Mateffy and Company training experiences are structured to meet these goals:
• To put the participant at the center of learning. This makes the learner responsible to participate in
the training and use the new knowledge and skills developed afterward.
• To present new information in engaging, interactive, meaningful ways. Rather than endless lecture
that bores the trainees and wears out the trainer, Mateffy and Company classroom training sessions
are ﬁlled with opportunities for participants to work with and retain the content. Materials are
written with a sense of humor that keeps the learner motivated and involved.
• To build connections between the training session and real life. Nobody wants to spend precious
training dollars providing information for information’s sake. To change behavior and motivate
employees, new information has to translate into practical, real life action. Throughout the training
sessions, participants plan how they will use the skills they build the minute they return to their
workstations. The result is trackable behavior change that justiﬁes dollars spent.
• To be fun with a purpose. Too often people greet the idea of training with the grim expectation of
mind numbing hours spent stuck in a chair. By getting people up and moving, challenging their
creativity, and allowing them the chance to have some fun along the way, we create a learning
experience that boosts retention.
• To provide opportunities to share expertise. We believe that in any given room of participants, there
is a vast reservoir of experience, ideas, and practical solutions to common challenges. We create
training that builds in plenty of opportunities to tap this reservoir through discussions, exercises,
and network building.
Along with award-winning training program creation and delivery, we also offer:
• Candidate competency evaluation tools.
• Coaching services for leaders.
• Engagement level measuring tools.
• Candidate interviewing worksheets.
• Keynote presentations.
• Organizational development surveys.
• Printing, assembly, and distribution services.
• Script writing.
• Training program review services.
• Videotape production.
• Writing and editing services.

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Workshop Components
We are dedicated to designing and delivering comprehensive workshops and training programs that
save you time and money while exceeding your objectives. With any Mateffy and Company workshop
you select, you can choose from a number of workshop components:
Planning and Development Meetings
Here we learn about your company’s expectations, culture, and learning objectives. Throughout the
design process, these meetings keep you in touch with the project’s status and provide
opportunities for input.
Pre-workshop Assignments and Assessments
The completion of pre-workshop assignments and self assessments is part of the design of many
of our workshops. These thought-provoking assignments draw participants into the training by
having them think about the topics before the sessions begin. As a result participants:
 Increase their interest before and participation during workshops.
 Ask much more pointed questions and expect practical, applicable answers.
 Tend to use and retain the information for longer periods.
Workshop Delivery
Only highly qualified training facilitators who are topic experts will deliver your workshop. You
choose the time and place, and we’ll be there!
E-mail Flyer
We customize each workshop announcement flyer with your logo and all the workshop details. All
you do is forward it to participants.
Pre-training Calls
These calls to participants and subject matter experts help us build a workshop tailored to their
specific needs and work realities. Clients tell us this makes all the difference in how the information
is received and, ultimately, used.
Participant Workbook
Each workshop includes a participant workbook that contains teaching point recaps, exercises,
worksheets, a place for taking notes, and a list of additional resources on the subject at hand.
Videotaping Rights
These rights allow you to videotape the workshop for your exclusive use afterwards. These
videotaping rights convert the session from a one-time event to a program that can be used
repeatedly for training new employees or performance development. Our clients have saved
thousands of dollars and built training libraries when using this component.

Workshop Evaluation and Measurement Tools
These record participants’ initial response to the training and behavioral outcomes weeks after the
training.

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Who is Mateffy and Company?
Serving clients for over 20 years
Since 1987, Mateffy and Company has designed, developed, and presented employee development
and video-based training programs for clients around the world. We are unique in the industry
because our work has centered around ﬁnding ways to engage our clients’ employees and
customers. We’ve had the pleasure of creating custom programs for many of the world’s leading
businesses representing almost every industry and over 300 cities, counties, state and federal
agencies. Our clients include:
• 3M • Honeywell
• AT&T • Hyatt Hotels International
• Avon • Metropolitan Life
• Blue Cross Blue Shield of Alabama, • Minneapolis Convention Center
Illinois, the District of Columbia, and Michigan • States of California, Florida,
• Cargill Washington, Wyoming
• Cities of Kansas City, Minneapolis, • Sysco Foods
Saint Paul, and San Diego • The United States Air Force
• Counties of Hennepin, Hillsborough Fl, and • The United States Library of Congress
Los Angeles • The Veterans Administration

Additional workshops from Mateffy and Company

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Need a Totally Customized Training Solution?
This catalog presents our core workshop offerings. Anyone of these workshops can be customized to align
with your organization’s values, mission, and core competency development requirements. However, many
of our clients have training program needs more specific to their industry and/or organization or they require
a different delivery system than workshop settings. For these clients we have a six-step process for creating
totally customized training program.

Step One: Training Consultant Assigned Step Two: Learn about Your Requirements
Following your inquiry, a training consultant will be and Specific Needs
assigned to guide you through our customization We will meet with you over the phone or face-to-face to
process. Your consultant not only possess and in- align the training with your organization’s values, culture,
depth knowledge of creating customized training training goals, and core competency development
programs for adult learners, he/she also is a gifted requirements. During this meeting, your training
presenter. He/she understands the difference objectives, main teaching points, and expectations will
between what sounds good on paper and what will be established.
positively impact participant’s behavior and
understanding in a workshop setting.

Client Comment:
The 3M Global Supervisory Development Program (SDP) is a reality. That is the case, in part, because your
company met and exceeded project expectations in every phase of the project. I wanted to particularly
acknowledge several high points.
Concept Development: You were effective in getting the SDP global team (3M people from 34 countries) to
think through what it was they really wanted in a front-line supervisory development program.
Team Effectiveness: Your company was willing and able to become part of the 3M team. You were
accessible, particularly to me, as the project manager. I could count on you, and did count on you!
Customer Response: It is refreshing to have suppliers of goods and services deliver what was agreed upon.
Mateffy and Company not only delivered a high-quality product, it was completed on time, meeting all agreed
upon specifications. It isn’t often that external development resources are willing to review copy at 6 am to
accommodate the customer!
International/Global Implications: The SDP project is a product for the 3M world. Effective world-wide
products that are acceptable to worldwide audiences require design and development efforts based on global
input and sensitivity. It was excellent working with Mateffy and Company! We look forward to future projects.
Donald S.
Human Resources Development Manager, Asia Pacific
3M Human Resources Consulting Services

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Step Three: Value-Driven Proposal
Using the information gathered in Step Two, the next step
is to create a proposal. This proposal will demonstrate our
accurate understanding of your training program
objectives, main teaching points, and expectations and
provide an appropriate value-driven solution. We can also
show you how to reduce, if not eliminate the cost of
developing your training programs.

Client Comment:
This year Mateffy and Company will develop
around $100,000 worth of video-based training
programs for us. In addition, they showed us how
we don't have to pay for one dime of the
development cost.
Brian M., Training Manager
International Retail Chain

Step Four: Create a Training Program Blueprint
After receiving a signed agreement, we begin writing a training
program Blueprint. This outline will suggest a breakdown for each
workshop/module’s:
• Learning objectives.
• Content to be covered.
• Pre-Workshop Assignments to prepare participants for the
training sessions.
• Assessments to help participants determine their skills levels.
• Exercises to reinforce the content and test the learning.

Our clients feel that blueprints allow them to "see" their training
programs and make initial changes before the writing even begins.
This time and money-saving step is an opportunity to make sure
we're on track with your vision of the training program from the very
beginning.

Client Comment:
Your experience, knowledge and wisdom made this project possible in what was a nearly
an impossible time-frame for completion. In addition, the criteria you established for
retaining production companies saved us thousands of dollars. If you remember when we
ﬁrst discussed this project I explained that trust between us would be critical. You have
earned and retained that trust. Thank you for a job well done.
Mark S., Director of Training, Development and Communications
National Retail Chain

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Step Five: Create Training Materials Client Comment:
After you’ve made any changes to and approved the Mateffy and Company has been a
blueprint, the training materials are developed. Training significant contributor in our production of
materials can come in many forms, including: cost-effective, high-quality training videos.
• Pre-Workshop Assignments. Their consultation has been readily
• Participant Workbooks. available; it doesn't matter if it is a 2-day
• Training Facilitator’s Guides. seminar or a quick phone call. We have
• Videotapes. been very pleased with the services
• On-line assessments and resources. provided by Mateffy and Company.
• Power Point Slide Shows.
Dale B., Training/Recruiting Coordinator
• Training Reminder Cards.
Animal Nutrition
As the materials and course work are written, we will also Cargill Corporation
speak to a number of training participants, customers and/ Step Six: Rollout Training Program
or leaders to gather any undiscovered topic needs, real
work experiences for case study exercises, and language As important as any step in our process,
specific to your industry and organization. Once the step six is critical to any program's
materials are completed, they are sent to you for any success. Our clients have chosen a
changes and final approval. number of ways to rollout their customized
training programs including:
• On-line.
• At industry and educational
conferences.
• Via closed circuit television broadcasts.
• Using regional training centers.
• Through a Train-the-Trainer model.

We offer the Training Facilitation Skills
Workshop to assist our clients who want
to use their own staff to deliver their
training program. This two-day session is
outlined in this catalog within the
Productivity and Communication section.
Client Comment:
Step Seven: Evaluate Program Success Mateffy and Company helped organize our
To ensure that your training program meets the goals first attempt at video/workbook employee
and requirements set out in the proposal, we use a training. Mateffy and Company staff held
number of evaluation tools to measure the success of our hands through the entire process. Not
each training program. These tools are tailored to only did the project come in on time and
appraise the specific qualitative and quantitative results on budget, Mateffy and Company also
each program is designed to obtain. Qualitative handled rollout and distribution. Our
evaluations range from internal perception assessments restaurant managers and employees were
to customer satisfaction surveys to cultural alignment able to raise the level of performance to
gauges. Our quantitative data capture and analysis uses
new highs.
tools to that measure everything from sales percentage
changes, to accident reduction data, to productivity Greg S., Training Director
impacted by employee engagement levels. Old Country Buffets

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