The document discusses various technical documentation and communication services offered by Prima to help clients save money. It outlines services including procedures documentation, engineering documentation, validation documentation, process analysis, training, project support, and technical communications. It describes how Prima's experienced team can help free up clients' technical staff to focus on their core work by taking on documentation, training, and communication tasks. Prima aims to provide high-quality, compliant documentation and services to help clients achieve compliance and quality goals in a cost-effective manner.
Lernen Sie praxiserprobte Vorgehensweisen kennen, Risikoaspekte in Ihre Instandhaltungs- und Ersatzteilatrategie zu integrieren. Ziel des Trainings ist es, in Ihrem Ihrem konkreten Anwendungsfall gemeinsam die ersten Schritte zu setzen.
Xelocity insights into PMO Conference June 2018Jigs Jamnadas
Insights and Observations from the 3rd PMO conference. Xelocity sponsored and presented at the conference. Xelocity's main focus was on how the PMO's can add value to their services by using business outcomes focus.
PD220 Advanced Turnaround, Shutdown and Outage ManagementpetroEDGE
A 3 day training course derived from the Turnaround Model of Excellence developed by practitioners that guarantee the reliability of your operations. The course six modules develop and expand the basic ideas of the Model of excellence and introduce some new concepts to further enhance performance. The aim of the course is to expand the knowledge and give new insights on Turnaround Management to practitioners who already have a basic knowledge of Turnarounds.
Lernen Sie praxiserprobte Vorgehensweisen kennen, Risikoaspekte in Ihre Instandhaltungs- und Ersatzteilatrategie zu integrieren. Ziel des Trainings ist es, in Ihrem Ihrem konkreten Anwendungsfall gemeinsam die ersten Schritte zu setzen.
Xelocity insights into PMO Conference June 2018Jigs Jamnadas
Insights and Observations from the 3rd PMO conference. Xelocity sponsored and presented at the conference. Xelocity's main focus was on how the PMO's can add value to their services by using business outcomes focus.
PD220 Advanced Turnaround, Shutdown and Outage ManagementpetroEDGE
A 3 day training course derived from the Turnaround Model of Excellence developed by practitioners that guarantee the reliability of your operations. The course six modules develop and expand the basic ideas of the Model of excellence and introduce some new concepts to further enhance performance. The aim of the course is to expand the knowledge and give new insights on Turnaround Management to practitioners who already have a basic knowledge of Turnarounds.
by Marcio Sete
Flow Efficiency is an incredibly powerful improvement driver. It shows you how efficient the work is flowing through your value stream.
The status quo is still around maximising the resource allocation and efficiency. Organisations are too focused on that and they forget to look to the work.
The formula to find the flow efficiency is simple: touch time, divided by lead-time, times 100%. It shows you the proportion of time you spend adding value to a piece of work in comparison with the lead time.
The commonly observed flow efficiency in traditional organisations is around 15%, which means that, on average, 85% of the time every piece of work is actually idling in queues, accumulating waiting time. That’s rouge!
Most of the time, organisations are trying to increase efficiency on the value added time, forgetting that the waiting time, is where we have the biggest room for improvements.
By identifying and shifting 25% of the average lead time from waiting time to value-added time, and organisation is literally, in one year, getting back the equivalent of three months of capacity from their entire team.
What would you do if you had an extra three months of capacity from your team every year, just by tweaking the way of working?
This talk will show you how to increase your flow efficiency by identifying and fixing common sources of waiting time.
by Alan Taylor (Innodev)
Test Driven Development is an engineering concept with practices that has great benefit to business. For example, if your business wants to have idealised and revered products, you will have:
- an ability to deliver high quality products which keep up with the latest customer wishes;
- products which are constantly updated with the latest cool features; and
- ability to very quickly resolve any issues that do occur – and they do for even the best organisation
We will share with you why Test Driven Development is a pivotal tool in the fight to be one of those inspiring organisations. We will cover the practices at a high level and go into the outcomes of those practices. We will include not only how the business should benefit directly from them, but also how they provide indirect benefits for the team and the organisation. Every positive has some negatives, whether they are perceived or actual, long term or short term). We will touch on how they are like any form of exercise – they will be hard work at times, but afterwards the results will include fitter, stronger and faster teams able to delivery consistently better results.
As a manager or leader, you will be able to walk away with insight that will enable you to determine how TDD is worth following up in your domain.
As someone within the delivery team, you will leave with deeper understanding of how you, your team and your company can effectively benefit from Test Driven Development.
Looking for an opportunity to get in to the software testing industry or ready to take your skills to the next level in Australia? Then have a look at the software testing courses KJ Ross provide.
We offer two styles of delivery - live virtual training by accessing courses from anywhere and in-house with your team - learning from our expert knowledge sharers.
Evidence Based Management - Measuring value to enable improvement and agilityScrum Australia Pty Ltd
by Mia Horrigan
Organisations invest in agile processes, tools, training, and coaching, but how much are they getting back?
Has product delivery improved?
How much happier are users and the business customers?
Are employees empowered and enabled?
Traditional metrics might give you insight into improvements of operational efficiency, but the real conversation is about the value created for your organisation by the improved processes. Without measuring value, the success of any agile initiative is based on nothing more than intuition and assumption.
Mia will discuss Evidence based management and how this empirical process can help agile transformations measure and manage the value derived from the transformation initiative. Mia will focus on the 4 Key Value Areas: Current Value, Ability to Innovate, Unrealised Value and time to market, and how these contribute to an organisation’s ability to deliver business value.
by Robert Boyd
Scrum/Agile Product over Project
Look at how the Agile Manifesto and Scrum sets up the team to be Product and Customer focused. We’ll look at the first two principles of the Agile Manifesto and how these lay the groundwork to keep the customer and the product or service we provide them foremost in our priorities. We’ll look at specific Scrum roles and expectations found in the Scrum framework and how these too center our attention on product and the customer..
Delivery: Product over Project
We’ll look at how having a project delivery focus can reduce understanding the customer. We’ll look at how having a product focus helps drive more frequent deliveries. We’ll also take about the winners and losers when we have the project focus driving our delivery rhythms. We’ll also provide some tips on to make your product & customer central to your delivery strategy.
Team: Product over Project
We’ll look at the downside of having project teams including how the temporary nature of projects affects business success. This may include less innovation, no appetite for risk, less opportunity to end the project early, burned out team members, transient team members, and less understanding of product and customers. We’ll look at ways of moving to product teams, some hard, like absorbing backend platform team into the product team or creating end-to-end product teams with no external dependencies.
Customer: Product over Project
We’ll see how the project focus can neglect the customer even when the customer’s feedback is most needed. We’ll hear the story of our company, the Mickey MouseTrap Co, and how we get it all wrong because we are too strongly focused on the project and project delivery date. We hear the lessons learned and how having a product focus would have mitigated our loses. Our view of the customer’s advantage when we have a product focus ties together Delivery and Team product focus.
What you can do
Here we’ll see how having a project as a wrapper around our product work acts as a timebox and target. Highlight some of the actions to start the movement towards Product Teams. We’ll review today’s outcomes.
Setting the 8 D methodolgy to music with the RATIO toolsDonna O'Leary
In this presentation you will discover how the methods and tools of the RATIO approach can help to really bring an 8D problem solving process to life.
Providing analytical rigour and clarity, the RATIO tools are particularly easy to integrate into this approach, allowing you to visualize all the steps of the 8D process in a single document that is easy to understand and share with third parties
QRC is the optimal consultancy to deal with your Quality, Risks and Compliance concerns.
We have a multitude of tailored programs and assessment methodologies that will ensure your Quality, Risk and Compliance goals are achieved.
Our analysis is delivered across all facets of your business including but not limited to people, process and technology to ensure a balanced risk based approach is delivered effectively across your business in a consistent and cost effective manner.
by Marcio Sete
Flow Efficiency is an incredibly powerful improvement driver. It shows you how efficient the work is flowing through your value stream.
The status quo is still around maximising the resource allocation and efficiency. Organisations are too focused on that and they forget to look to the work.
The formula to find the flow efficiency is simple: touch time, divided by lead-time, times 100%. It shows you the proportion of time you spend adding value to a piece of work in comparison with the lead time.
The commonly observed flow efficiency in traditional organisations is around 15%, which means that, on average, 85% of the time every piece of work is actually idling in queues, accumulating waiting time. That’s rouge!
Most of the time, organisations are trying to increase efficiency on the value added time, forgetting that the waiting time, is where we have the biggest room for improvements.
By identifying and shifting 25% of the average lead time from waiting time to value-added time, and organisation is literally, in one year, getting back the equivalent of three months of capacity from their entire team.
What would you do if you had an extra three months of capacity from your team every year, just by tweaking the way of working?
This talk will show you how to increase your flow efficiency by identifying and fixing common sources of waiting time.
by Alan Taylor (Innodev)
Test Driven Development is an engineering concept with practices that has great benefit to business. For example, if your business wants to have idealised and revered products, you will have:
- an ability to deliver high quality products which keep up with the latest customer wishes;
- products which are constantly updated with the latest cool features; and
- ability to very quickly resolve any issues that do occur – and they do for even the best organisation
We will share with you why Test Driven Development is a pivotal tool in the fight to be one of those inspiring organisations. We will cover the practices at a high level and go into the outcomes of those practices. We will include not only how the business should benefit directly from them, but also how they provide indirect benefits for the team and the organisation. Every positive has some negatives, whether they are perceived or actual, long term or short term). We will touch on how they are like any form of exercise – they will be hard work at times, but afterwards the results will include fitter, stronger and faster teams able to delivery consistently better results.
As a manager or leader, you will be able to walk away with insight that will enable you to determine how TDD is worth following up in your domain.
As someone within the delivery team, you will leave with deeper understanding of how you, your team and your company can effectively benefit from Test Driven Development.
Looking for an opportunity to get in to the software testing industry or ready to take your skills to the next level in Australia? Then have a look at the software testing courses KJ Ross provide.
We offer two styles of delivery - live virtual training by accessing courses from anywhere and in-house with your team - learning from our expert knowledge sharers.
Evidence Based Management - Measuring value to enable improvement and agilityScrum Australia Pty Ltd
by Mia Horrigan
Organisations invest in agile processes, tools, training, and coaching, but how much are they getting back?
Has product delivery improved?
How much happier are users and the business customers?
Are employees empowered and enabled?
Traditional metrics might give you insight into improvements of operational efficiency, but the real conversation is about the value created for your organisation by the improved processes. Without measuring value, the success of any agile initiative is based on nothing more than intuition and assumption.
Mia will discuss Evidence based management and how this empirical process can help agile transformations measure and manage the value derived from the transformation initiative. Mia will focus on the 4 Key Value Areas: Current Value, Ability to Innovate, Unrealised Value and time to market, and how these contribute to an organisation’s ability to deliver business value.
by Robert Boyd
Scrum/Agile Product over Project
Look at how the Agile Manifesto and Scrum sets up the team to be Product and Customer focused. We’ll look at the first two principles of the Agile Manifesto and how these lay the groundwork to keep the customer and the product or service we provide them foremost in our priorities. We’ll look at specific Scrum roles and expectations found in the Scrum framework and how these too center our attention on product and the customer..
Delivery: Product over Project
We’ll look at how having a project delivery focus can reduce understanding the customer. We’ll look at how having a product focus helps drive more frequent deliveries. We’ll also take about the winners and losers when we have the project focus driving our delivery rhythms. We’ll also provide some tips on to make your product & customer central to your delivery strategy.
Team: Product over Project
We’ll look at the downside of having project teams including how the temporary nature of projects affects business success. This may include less innovation, no appetite for risk, less opportunity to end the project early, burned out team members, transient team members, and less understanding of product and customers. We’ll look at ways of moving to product teams, some hard, like absorbing backend platform team into the product team or creating end-to-end product teams with no external dependencies.
Customer: Product over Project
We’ll see how the project focus can neglect the customer even when the customer’s feedback is most needed. We’ll hear the story of our company, the Mickey MouseTrap Co, and how we get it all wrong because we are too strongly focused on the project and project delivery date. We hear the lessons learned and how having a product focus would have mitigated our loses. Our view of the customer’s advantage when we have a product focus ties together Delivery and Team product focus.
What you can do
Here we’ll see how having a project as a wrapper around our product work acts as a timebox and target. Highlight some of the actions to start the movement towards Product Teams. We’ll review today’s outcomes.
Setting the 8 D methodolgy to music with the RATIO toolsDonna O'Leary
In this presentation you will discover how the methods and tools of the RATIO approach can help to really bring an 8D problem solving process to life.
Providing analytical rigour and clarity, the RATIO tools are particularly easy to integrate into this approach, allowing you to visualize all the steps of the 8D process in a single document that is easy to understand and share with third parties
QRC is the optimal consultancy to deal with your Quality, Risks and Compliance concerns.
We have a multitude of tailored programs and assessment methodologies that will ensure your Quality, Risk and Compliance goals are achieved.
Our analysis is delivered across all facets of your business including but not limited to people, process and technology to ensure a balanced risk based approach is delivered effectively across your business in a consistent and cost effective manner.
Rightsizing your Process: How to Balance Affordability and Project SuccessCaltech
Managing a product development effort is a huge challenge. One of the enablers for project success is robust systems engineering and project management processes, using proven industry best practices. Unfortunately, in these tough economic times, we are consistent asked to "lean" our processes, to make them more affordable. Are there meaningful ways to achieve both objectives?
This presentation will summarize tools and tips for rightsizing your process through tailoring. The talk will summarize the main principles behind process, and will present effective approaches for reducing the bureaucracy, while retaining the discipline elements which assure consistent performance. Consideration will be given to maintaining certification with leading quality standards while reducing cost and schedule.
The scope of the Industry while picking the service provider, covers from infrastructure, resource until deliverable performance. So, this document talks about HySynth's capabilities in the area of PV outsourcing and highlighting why they are the preferred service provider.
Lean Thinking Inside and Outside a Software Engineering Company (Dave Jackson)AdaCore
In this series of talks, our panel of experts present real world examples that illustrate how Lean Production concepts are being successfully applied to software development. In particular to applications that have to meet the highest levels of safety and security.
Product Management And Service Delivery Process - FlackVentures ExampleKate Pynn
A lifecycle methodology enforces some very important processes that deliver critical value to Service Delivery. Some key contributions are:
Business driven goals (e.g. profit, performance, credible schedules, resource effectiveness….)
Roles and responsibility clarification (e.g. delegation, decision making, optimization….)
Organizational effectiveness (e.g. resource structure for task, enable cross functional efforts….)
Planning enforcement at the beginning before major resources committed
Continuous learning enabled that builds core competency in credible delivery plans.
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What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
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3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
As a business owner in Delaware, staying on top of your tax obligations is paramount, especially with the annual deadline for Delaware Franchise Tax looming on March 1. One such obligation is the annual Delaware Franchise Tax, which serves as a crucial requirement for maintaining your company’s legal standing within the state. While the prospect of handling tax matters may seem daunting, rest assured that the process can be straightforward with the right guidance. In this comprehensive guide, we’ll walk you through the steps of filing your Delaware Franchise Tax and provide insights to help you navigate the process effectively.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Explore our most comprehensive guide on lookback analysis at SafePaaS, covering access governance and how it can transform modern ERP audits. Browse now!
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptxmy Pandit
Explore the world of the Taurus zodiac sign. Learn about their stability, determination, and appreciation for beauty. Discover how Taureans' grounded nature and hardworking mindset define their unique personality.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
2. AAggeennddaa
1. Service overview / Client results
May not be aware of all we can offer
Seasoned, proven offerings that help
clients save $
1. Corporate culture / Client results
2. Summary: How we can help Pfizer
save $
3. QA
3. SSeerrvviiccee oovveerrvviieeww // CClliieenntt rreessuullttss
Services that help clients
Procedures / Operational documentation
Engineering documentation
Process analysis
Training
Project support
Ghost communications
4. SSeerrvviiccee oovveerrvviieeww // CClliieenntt rreessuullttss
Procedures / Operational documentation
Experience: entire life cycle (Classification
schemes – Develop – Maintain – Training)
Well qualified
Cornerstone since 1991
Partnered with four pharmas to integrate “lean”
Understand requirements for a cGMP
environment (change control, “aseptic technique”,
etc.)
Clients in FDA-regulated industries,
manufacturing, banking, engineering
5. SSeerrvviiccee oovveerrvviieeww // CClliieenntt rreessuullttss
Procedures / Operational documentation
Results:
Compliance
Quality – passionate about effective
communication
Allows technical personnel to:
Do what they do best
Be used more cost-effectively
Do the next great thing while we document,
train, handle revisions, etc.
6. SSeerrvviiccee oovveerrvviieeww // CClliieenntt rreessuullttss
Engineering documentation
Reqs, specs, meeting minutes, CQ, validation documents,
project notebooks
Entire life cycle (project conception through
completion)
Well qualified
Tools methods
Technical backgrounds
Since 1991
Clients in pharma, manufacturing, food
beverage, engineering
7. SSeerrvviiccee oovveerrvviieeww // CClliieenntt rreessuullttss
Engineering documentation
Results:
Compliance
Quality: highly detailed, organization-critical
work performed by people who are passionate
about it
Allows technical personnel to:
Do what they do best
Be used more cost-effectively
8. SSeerrvviiccee oovveerrvviieeww // CClliieenntt rreessuullttss
CQ / Validation
Experience with:
Documentation from User Requirements through
Validation Reports
Packaging
Computer
Process
Product
Cleaning
Facility / Utility
Execution
9. SSeerrvviiccee oovveerrvviieeww // CClliieenntt rreessuullttss
CQ / Validation Execution
Generally more cost-effective than
engineering / validation companies
Very familiar with change control process,
and ensuring documents are compliant
Our goal: consistently produce approvable,
defendable documentation
Utilizing Prima can gain savings
10. SSeerrvviiccee oovveerrvviieeww // CClliieenntt rreessuullttss
Process analysis
Facilitation, mapping, analysis (gaps, Best
Practice, differing requirements, etc.)
Experienced well qualified:
PGRD’s GO IT project (facilitation, map
development, gap analysis … La Jolla, St. Louis,
Manhattan, Ann Arbor, Groton, Sandwich)
PGM MBR (Modular Batch Records)
MAPS
LIMS
11. SSeerrvviiccee oovveerrvviieeww // CClliieenntt rreessuullttss
Process analysis
Uniquely positioned:
Experience across the enterprise (IT, RD,
manufacturing, project engineering, corporate-level
entities)
Experience with other pharma
12. SSeerrvviiccee oovveerrvviieeww // CClliieenntt rreessuullttss
Process analysis
Results:
Compliance, quality
Effective
Neutral “third party”
Sensitive to each area’s needs
Allows technical personnel to:
Do what they do best
Be used more cost-effectively
Identify and handle issues early
13. SSeerrvviiccee oovveerrvviieeww // CClliieenntt rreessuullttss
Process analysis typical project
Provide a bridge between the Business
Areas and the Developers when a new
system or application is being developed
14. SSeerrvviiccee oovveerrvviieeww // CClliieenntt rreessuullttss
Process analysis typical project – cont’d
Work with the Business areas to
identify:
Processes impacted by the new application
Current work flow
Requirements of the new system/application
Then, work with all parties to:
Reengineer the existing manual processes to
fit with the new system/application
15. SSeerrvviiccee oovveerrvviieeww // CClliieenntt rreessuullttss
Process analysis typical project – cont’d
Communication facilitation
Communicate requirements to developers
Test the applications as developed to ensure
the Business requirements were met
Facilitate Conference Room Pilots to ensure
system/application is accepted by end users
Develop execute training plan
Execute Unit Testing for validation
Execute IQ PQs
Facilitate issue resolution through pilot roll-out
16. SSeerrvviiccee oovveerrvviieeww // CClliieenntt rreessuullttss
Training
Entire life cycle (Needs analysis content
delivery assessment)
All formats
CBTs
Instructor-led
Well qualified: 100s of courses for
manufacturing, telecommunications,
maintenance, pharma clients
17. SSeerrvviiccee oovveerrvviieeww // CClliieenntt rreessuullttss
Training
Results:
Compliance, quality
Effectiveness (bridging SMEs and users)
Best Practice content
Allows technical personnel to:
Do what they do best
Be used more cost-effectively
Do the next great thing
18. SSeerrvviiccee oovveerrvviieeww // CClliieenntt rreessuullttss
Project support
Assist in all phases of project management;
emphasis on project communications and
controls
Project Support Service provider --
infrastructure in place to train, support these
services
Well qualified:
Tools methods
Experience
19. SSeerrvviiccee oovveerrvviieeww // CClliieenntt rreessuullttss
Project support
Results:
Compliance, quality
Effectiveness
Allows technical personnel to:
Do what they do best
Be used more cost-effectively
Do the next great thing
20. SSeerrvviiccee oovveerrvviieeww // CClliieenntt rreessuullttss
Ghost communications
Examples:
Newsletters
Speeches
Presentations (PPT to video)
White papers
Technical journal articles
Project launch “buzz”
Well qualified: 100s of publications and
programs for many industries
21. Do what they do best
Be used more cost-effectively
Allows technical personnel to:
Define deploy Best Practices
Enhanced organizational communications
Industry peer recognition
Results:
Ghost communications
SSeerrvviiccee oovveerrvviieeww // CClliieenntt rreessuullttss
22. AAggeennddaa
1. Service overview / Client results
2. Corporate culture / Client
results
3. Summary: How we can help
Pfizer save $
4. QA
23. 80+ employees
Brightest (5 years in a row)
One of West Michigan’s 101 Best
Certified woman-owned business
Michigan corporation: 1991
Technical communications company
CCoorrppoorraattee ccuullttuurree // CClliieenntt rreessuullttss
First, a bit about Prima …
25. CCoorrppoorraattee ccuullttuurree // CClliieenntt rreessuullttss
Partial list of other clients
Coca-Cola of North America
Daimler-Chrysler
Dow Chemical
Emergent Biosolutions
Eli Lilly
HardTek Auditing Solutions
Hammond Roto-Finish
Hospira
Inter-Source Recovery Systems, Inc.
Kalamazoo Department of Public Works
Perrigo
Vaupell
26. CCoorrppoorraattee ccuullttuurree // CClliieenntt rreessuullttss
1. Team-based
Substantial body of knowledge readily
available to all
Expertise at the ready
Strong internal communications focus
Efficiently serve our clients
27. CCoorrppoorraattee ccuullttuurree // CClliieenntt rreessuullttss
2. Project-based
Infrastructure to support onsite or offsite
Flexibility
Ability to quickly react
28. CCoorrppoorraattee ccuullttuurree // CClliieenntt rreessuullttss
3. Service provider, not a placement
agency
Robust benefits to attract retain talent
BDT infrastructure
Training opportunities to keep personnel
challenged, engaged becoming more
valuable: retention
29. CCoorrppoorraattee ccuullttuurree // CClliieenntt rreessuullttss
3. Service provider, not a placement
agency (cont’d) -- training
Last year: 62 different Primas attend
4,640 hours of training
YTD: 48 different employees attend 1,556
hours of training
Prima-paid training demonstrates our
commitment to employee development
Increased skill sets and effectiveness
30. AAggeennddaa
1. Service overview / Client
results
2. Corporate culture / Client
results
3. Summary: How we can help
Pfizer save $
4. QA
31. HHooww wwee ccaann hheellpp PPffiizzeerr ssaavvee $$
1. Best use technical personnel
(Engineers doing engineering,
accountants costing items, writers
writing)
1. More attractive rates than AE,
validation, CM organizations
2. Focus and enthusiasm on
communications
3. In-house expertise
32. HHooww wwee ccaann hheellpp PPffiizzeerr ssaavvee $$
5. Efficiencies from enterprise-wide
experience sensitivities
Working upper-level management
Identify develop initiatives
5. Highly effective
Experience
Skill set
Technical backgrounds
ASQ: CQA, CQE
Quality Auditors for QS9000, ISO 900X, TS16949 etc.
Attitude
33. AAggeennddaa
1. Service overview / Client
results
2. Corporate culture / Client
results
3. Summary: How we can help
Pfizer save $
4. QA