2. PRESIDENT INTRODUCTION
00 m i ss i on
01 H i stor y
02 S er v i ces
03 R eco m m endat i on
CO NT E N TS 04 A d vanta g e
04 S u m m er y
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3. 00
M i ss io n
To be the difference, in winning you the next
customer, the next job, the next contract. - To be
the difference!
4. 01
PRESIDENT INTRODUCTION
• Presi-Dent as been involved in the dent repair industry,
through our founder, forover 15 years .
H i s to r y
• We Have worked in over 3 continents and more
than7 countries .
• We worked at the head plants of BMW, Ford,
and Toyota , perfecting what we do and advancing
• Prisi-Dent created proprietary software, to be
able to instantly provide you with quote information.
• In 2013 Presid-Dent will move to be officially a
paperless work environment in a direct show
of respect for our environment.
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5. 02
PRESIDENT INTRODUCTION
S er v i ces
We have a the standardized associated with PDR and one of two
extras;
Hail Repair
Dent Repair
Training
Online Shopping
Software licencing
For information or advice on any of these services conatct us via
our site www.pdrpresident.com
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6. 03
PRESIDENT INTRODUCTION
R eco m m endat i ons
One of the things we pride ourselves on at Presi-Dent is our
relationship with our customers. It is impossible to overstate
the value, to us, of mutual respect and accountabily within our
roles. With this in mind we make it of paramount importance to
review our work both internally and externally.
In the “about” section, of our website, we have attached 2 image
files of the letters we recieved back when conducting an external
review.
Please got to www.pdrpresident.com/about to see the files.
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7. 04
PRESIDENT INTRODUCTION
Softw a re
At Presi-Dent we have created a culture and satisfaction around
innovating. Whether internal or external inspirations we seek to
incorporate every advantage into the business, building a better service
for our customers. Our software side is our most fundamentally different
aspect from our competitors and we constantly work on its improvement
wit our development team.
A d vanta g es Qual ity
Quality of work is one of the highest priorities in our business. We conduct
no less than 4 training events per year for all our master technicians,
to help maintain the standards we hold for ourselves. It is behind this
foundation, that we build around the companies core focus of customer
satisfaction. When work is done to the best standard the technique will
allow for then we create more business for our customers.
E xp e rie n c e
This is a great asset to hold. Whether working with a brand new tech, or
the founder Shane Anderson himself, you have someone with the knowledge
gained over more than 15 years in the business. All our technicians must
complete our in-house training program before being eligible to work with
us. This helps to create fast efficient technicians, reducing wait times and
increasing customer satisfaction.
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8. 05
PRESIDENT INTRODUCTION
s u m m ar y Presi-Dent believe in teaching customers to be better
buyers and learning from business partners how we can
better work with them. W e seek to s er ve o u r
c u stomers b etter tha n a nyo ne el s e
ever h a s .
We thank you for your time in reading this and we look
forward to any opportunity in the future where we may be
able to help you offer something more to your customers.
Thank you for your time in reading.
Oliver Gilmartin
W e see k to ser v e o u r
Director of Operation c u sto m ers b etter than
an yone else ...
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