The document outlines a plan to redesign the training program for new enrollment advisors. A needs analysis found that advisors were not adequately prepared after the current 2-week training. The plan is to follow the ADDIE model to develop goals and objectives, determine appropriate content and modalities, assemble an instructional design team, and implement the new training over a 3-month period. The redesigned training aims to better prepare advisors for their roles through improved knowledge acquisition and skills development.

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Instructional plan for
training 101
bY: artimisha curl

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Initial meeting
• Upon meeting with the Human Resource Specialist we
discovered the training needed to be evaluated.
• We determined the training department are not 100 percent
that the advisors are thoroughly knowledgable of the basic
job description.
• The trainers broke down with training 101 currently entails

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Needs analysis
• Complete a Needs analysis to determine what needs to be
done.
• Determine what areas of focus needs to be revamped.
• Why are enrollment advisors not prepared to go on the floor
after a thorough 2 week training?
• It is determined through managers feed back the new hires
are ill prepared.
• Advisors are not able to pass the enrollment advisor new hire
training with a 90% percent or above.

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cONTINUED……
• Diagnosing Problematic areas.
• Determine a systematic approach to the new hire training
process.
• ADDIE MODEL

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Hr discussion based on analysis
• Meet with the HR Management team to discuss findings in
the needs analysis process.
• Determine the key objectives and what was found based on
the needs analysis.

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Goals and OBJECTIVES
• Determine goals and objectives.
• FAST
• Set what the intended outcome should be.

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Description
• The new hire education training is designed to educate new
hires.
• Role
• Assessment

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AUDIENCE
• Newy hired enrollment advisors at the University of Phoenix.
• Ages from 21 and up
• Individuals with a Bachelors Degree of higher.

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modality
• Classroom Training
• Instructor Led
• Adobe Connect
• Webex

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Defined goals
• After completing the training course the students will be
better prepared for their role as an enrollment advisor.
• Students will be able to identify the key indicators of a
successful call.


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Defined objectives
• Students will be able to describe, identify and implement the
key behaviors of a successful enrollment advisor such as:
conversations, discovery, talk time and dials.
• Students will be able to implement all of the knowledge they
have acquired in training by passing the end of course
assessment with an 80 percent or above score.
• Students will be able to organize their days effectively when
they get out on the floor in order to make proper usage of
their time

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ABCD FORMAT
• Students will be able to describe, identify and implement the
key behaviors of a successful enrollment advisor such as:
conversations, discovery, talk time and dials.
• Students will be able to implement all of the knowledge they
have acquired in training by passing the end of course
assessment with an 80 percent or above score.
• Students will be able to organize their days effectively when
they get out on the floor in order to make proper usage of
their time

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Instructional design team
• Instuctional designer
• Human Resource Manager
• Learning Faciliator
• Project Manager

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timeline
• The timeline from design to implementation is 3 months.
• We will start the project beginning with anecdotal notes and
observing on June 1
• We will implement the new training 101 design with the
training class starting September 1.

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 New hire packet 101
 Student Success Packet
 New hire learning assessment.
 Computers for instructors as well as students.
RESOURCES

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Reference
 Brown,A.& Green,T.D.(2011).Theessentialsof instructional design (2nded.).Boston,MA:Pearson.Retrievedfromhttps://portal.pheonix.edu/library.
 2
Assessment.Georgetown.Edu (n.a.). Identifying student
learning goals. Retrieved on April 25, 2014, from
http://assessment.georgetown.edu/courselevel/identify-student-learnin