This document discusses the strategic role of ethics in crisis and reputation management. It notes that corporate reputation, ethical leadership, and crisis management are interrelated. The ethics officer can help protect corporate reputation by integrating ethical values and leadership into a reputation management model. This involves counseling leadership on skills like creativity and integrity. Overall, the document argues that ethics is crucial for enhancing reputation, preventing crises, and navigating challenges through ethical leadership.
Bernadette Boas shares her experiences, lessons learned, and tips for igniting the true leader within women who want to pursue and achieve their career, business and life goals, once and for all.
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A talk by Jill Koob, SPHR, SHRM-SCP and Dr. Sandra Steen
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It's been seven years since the #blacklivesmatter hashtag was born. Three words full of potential for progress that offer a bite-sized rallying cry for a gargantuan problem.
Three words born out of the tragic loss of life, over and over again; Three words packed with passion, conviction, purpose and.... for some, polarization.
Whether our leaders are ready for another crisis, or not, we must talk about the Elephant in the room.
Acknowledging racism, clarifying your company's policy, and educating employees that disagree on that company policy is requred if we are to tackle the discord, as it enters the workplace.
Discussion Points:
How might HR prepare managers to compassionately respond to the conflict between the hashtags #AllLivesMatter and #BlackLivesMatter in the workplace?
How might we educate one another on the white vs. black issue, and get a real grip on our biases?
Just as HR had to mindfully respond to the #MeToo movement, HR must lead the way to a conscious awakening of the racism and our cultural discord in the workplace.
Watch REPLAY here:
https://leading-in-crisis.turnkeycoachingsolutions.com/talks/blacklivesmatterworkplace/
**Leading in a Crisis Free Virtual Summit 40+ Speakers:**
https://leading-in-crisis.turnkeycoachingsolutions.com/
Reputation in Social Media 2014 #SBPSMO Martyn Rosney
This presentation includes steps to building your reputation as a social brand and also how to protect that reputation in times of crises. Presented at the Sunday Business Post Social Media Masterclass on November 13th in the Gibson Hotel.
Term project ethics ethical business leadership ppt-fall 2016-business polici...Muhammad Asif Khan Awan
it describes the qualities that has been required to become an ethical leader while managing businesses. And how to take most morally valued business decisions which help you attainment of your vision.
Bernadette Boas shares her experiences, lessons learned, and tips for igniting the true leader within women who want to pursue and achieve their career, business and life goals, once and for all.
Bernadette presents her story, advice and thought leadership in both keynote and training workshop form for small to corporate size companies and women associations.
Nora Denzel says, “It’s not what you know and it’s not who you know. It’s who knows what you know.” Your company and colleagues can’t fully appreciate how to leverage you as a resource if they don’t know about your track record and unique talents. Find the approach to amplifying your accomplishments and value that fits your style and is effective in your organization. (Training)
Speaker: Jo Miller, CEO, Be Leaderly
A talk by Jill Koob, SPHR, SHRM-SCP and Dr. Sandra Steen
Energize HR & Sandra Steen Consulting, LLC
It's been seven years since the #blacklivesmatter hashtag was born. Three words full of potential for progress that offer a bite-sized rallying cry for a gargantuan problem.
Three words born out of the tragic loss of life, over and over again; Three words packed with passion, conviction, purpose and.... for some, polarization.
Whether our leaders are ready for another crisis, or not, we must talk about the Elephant in the room.
Acknowledging racism, clarifying your company's policy, and educating employees that disagree on that company policy is requred if we are to tackle the discord, as it enters the workplace.
Discussion Points:
How might HR prepare managers to compassionately respond to the conflict between the hashtags #AllLivesMatter and #BlackLivesMatter in the workplace?
How might we educate one another on the white vs. black issue, and get a real grip on our biases?
Just as HR had to mindfully respond to the #MeToo movement, HR must lead the way to a conscious awakening of the racism and our cultural discord in the workplace.
Watch REPLAY here:
https://leading-in-crisis.turnkeycoachingsolutions.com/talks/blacklivesmatterworkplace/
**Leading in a Crisis Free Virtual Summit 40+ Speakers:**
https://leading-in-crisis.turnkeycoachingsolutions.com/
Reputation in Social Media 2014 #SBPSMO Martyn Rosney
This presentation includes steps to building your reputation as a social brand and also how to protect that reputation in times of crises. Presented at the Sunday Business Post Social Media Masterclass on November 13th in the Gibson Hotel.
Term project ethics ethical business leadership ppt-fall 2016-business polici...Muhammad Asif Khan Awan
it describes the qualities that has been required to become an ethical leader while managing businesses. And how to take most morally valued business decisions which help you attainment of your vision.
Jack Welch, the legendary CEO of General Electric wrote "Winning" which gives a straightforward and pragmatic look at how to succeed in business. This is a summary of Jack Welch's business philosophy as given in his book "Winning" .
Term Project Ethical Business Leadership-Fall 2016-Business Policies & Ethics...Muhammad Asif Khan Awan
it describes the qualities that has been required to become an ethical leader while managing businesses. And how to take most morally valued business decisions which help you attainment of your vision.
Public Relations: Training Your Ethical MindMark McClennan
Public relations professionals face a variety of ethical issues every day. Frequently they do not have the time to examine all sides of the issues. How can PR professionals, agencies and other communications professionals train their ethical mind to make the right call, even under time pressure. What are 10 common types of failure? How is social media changing the dynamic?
This presentation was first given at the 2012 PRCA Conference in Hunstville, AL
Influence, Power, Integrity and your career in IT
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Masterclass held at the ACS Youth in IT conference 2014 (Asia Pacific)
LDR 531 FINAL EXAM - LDR 531 FINAL EXAM Questions and Answers | StudentwhizJigyasa Bhansali
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http://www.studentwhiz.com/Online-Courses/LDR-531/769/
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Presentation to ace final - role of ethics in crisis and reputation mgt -- with speaker notes - nov 7 2012
1. THE STRATEGIC ROLE OF ETHICS IN
CRISIS & REPUTATION MANAGEMENT
ASSOCIATION OF COMPLIANCE & ETHICS OFFICERS
NOVEMBER 07, 2012
Corporate Reputation. Ethical Leadership.
Crisis Management.
3. 5 parts of our discussion
1. The interplay between corporate reputation,
leadership and crisis management
2. What can the ethics officer do to help protect
corporate reputation?
3. The reputation management model to
integrate ethical leadership
4. Leadership skills to enhance your counseling
role
5. Lessons learned counseling the c-suite
thinkalbright.com
4. PART I: THE INTERPLAY BETWEEN
CORPORATE REPUTATION,
LEADERSHIP & CRISIS MANAGEMENT
Corporate Reputation. Ethical Leadership.
Crisis Management.
5. “WE LIED OUR WAY
INTO MEDIOCRITY…”
Corporate Reputation. Ethical Leadership.
Crisis Management.
6. “WE LIED OUR WAY
INTO MEDIOCRITY…
AND WE MAY NEVER
RECOVER FROM IT.”
CHAIRMAN OF THE BOARD
Corporate Reputation. Ethical Leadership.
Crisis Management.
7. Jump start exercise
• Take a moment and think about a time when
you observed ethical leadership characteristics
emerge during a crisis situation—negative or
positive examples.
• Write down one-or-two characteristics, and the
impact they had on the crisis. Be specific.
• Turn to your neighbor and take two minutes
each sharing your experience.
thinkalbright.com
8. “A POSITIVE REPUTATION IS
LIKE WIND IN YOUR SAILS
WHEN TIMES ARE GOOD,
AND LIKE A LIFE PRESERVER
WHEN TIMES ARE BAD.”
BILL MARGARITAS, FEDEX
Corporate Reputation. Ethical Leadership.
Crisis Management.
11. 2.0 Case study:
A tale of 2 cities, 2 cultures, 1 company.
thinkalbright.com
12. Seven tenets of protecting corporate
reputation during a crisis
1. Put health, welfare & safety ahead of all else, & let it
be known
2. Have a plan; prepare for the worst
3. Act & communicate promptly
4. Keep the issues & focus tight to solve your problems
5. Prevent negative communications & attitudes from
causing damage, worse than initial incident
6. Create open communication; and move forward with
positive messages
7. Address the problem now, put behind you as soon as
possible and revise your practices & plans with
lessons learned
thinkalbright.com
13. PART II: HOW CAN YOU HELP
PROTECT & ENHANCE YOUR
COMPANY’S REPUTATION
Corporate Reputation. Ethical Leadership.
Crisis Management.
16. Global trust deficit
• Only 46% believe in businesses to “do the right
thing”
• Only 40% trust in the US Government - on par
with the Russian Government
• Trust in NGOs is down 20% since 2010, although
they are still regarded as trustworthy (55%)
Source: Edelman Global Trust Survey
thinkalbright.com
17.
18. An integration strategy for ethics &
compliance: What gets in the way?
1. Focus on compliance
2. Do-as-I-say management point-of-view:
education, training & communication
3. The lack of access to the CEO and executive
leadership team
4. A strategic gap between business goals &
perceived role of ethics & compliance
5. The language of Ethics
thinkalbright.com
19. The foundation of an integrated strategy:
Values-based leadership for a cultural integrity
Building a culture of integrity begins with leaders and
managers who have the moral courage to be:
1. Honest
2. Responsible
3. Respectful
4. Fair
5. Compassionate
Source: Rushworth Kidder
thinkalbright.com
20. PART III: THE REPUTATION
MANAGEMENT MODEL –
6 AREAS FOR ETHICAL LEADERSHIP
Corporate Reputation. Ethical Leadership.
Crisis Management.
28. PART IV: Leadership skills to enhance
your counseling role
In a 2010 global study conducted by IBM,
CEOs felt that the two most valuable
leadership skills for the next five years:
1. Creativity
2. Integrity
thinkalbright.com
31. PART V: Lessons learned—Your role as
advocate for a culture of integrity
1. Serve internally first; turn words into
actions
2. Establish a trusted, strategic
relationship with c-suite
3. Help leaders as storytellers-in-chief
4. Don’t look the other way at high
performers who are bad citizens
5. Be courageous
thinkalbright.com