This document analyzes the impact of Boko Haram on the banking sector in Nigeria through quantitative and qualitative methods. It begins with background information on Boko Haram and how their activities have disrupted economic activity and banking operations in northern Nigeria through attacks, mass movement of individuals, and damage to communications systems. A survey was administered to 100 banking sector employees to quantitatively assess how Boko Haram has affected bank profits, assets, revenues, customer patronage, and increased operating costs and security budgets. The results showed most respondents agreed that Boko Haram has significantly reduced bank operations and profits in the north and adversely impacted key banking metrics. Qualitative analysis through interviews further explored the human impact and challenges faced by banks operating in
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Impact of Boko Haram on Banking in Nigeria
1. Quantitative and Qualitative Analysis
of the Impact of Boko Haram
on the Banking Sector in
Nigeria
Contributors: Adeniyi Akofiranmi, Awodele Bola, Abe Bolanle, Onamuti Sanya, Ijeoma Chukwu,
Frank Obel, et al
4. About Boko Haram
• Boko Haram, is a jihadist terrorist
organization based in the northeast of
Nigeria
• It was founded by Mohammed Yusuf in
2002
• The organisation is a Muslim sect that
seeks to abolish the secular system of
government and establish Sharia Law in the
country
•It propagates that interaction with the
Western World is forbidden and it is also
against the Muslim establishment and the
government of Nigeria.
• The group includes members who come
from neighbouring Chad and Niger and
speak only Arabic language.
•Disruption of economic activity
( especially banking operation) in the
Northern part of Nigeria
• Deterioration of confidence associated
with an attack can reduce the willingness
to spend than to save in banks
• Mass movement of individuals from the
most affected northern states
• Damage to communications system
Origin and Ideology Impacts of Boko Haram Activity
9. Literature Review
• Anthony, (2014) revealed that the sect have attacked commercial hot-spots like
markets, parks, government agencies and even banks, in one of which they
harvested N41 million, as recently revealed by the sect’s top shot, Abu Qada,
currently in detention.
• ALAWIYE writes on challenges being faced by the banks. Indications have emerged
that some Deposit Money Banks in the country may close some of their branches
in the North, especially those in Borno and Kano states, where attacks by the Boko
Haram sect are crippling business activities. Our correspondent gathered from
sources in the banking sector that branches in the north had continued to record
losses due to poor patronage and decreasing business activities. (Excerpt from
Punch Newspaper May 14, 2012.
• Amuchie, (2012) stated that, last year alone, ‘Boko Haram’ struck 115 times and
killed 550 people
• Farouk, (2012) quoted “The attack on Kano is so significant because the city has
always been the commercial centre of Western Sudan for the past 500 years, ever
before the evolution of Nigeria. So, when you destabilize peace in Kano you
threaten the foundation of economic and social well-being of the northern region,”
11. Presentation and Analysis
of Data
• The responses on the survey questionnaire were analyzed using SPSS version 11.0.
Alpha (significance value) is set at 0.05, to test at the 5% level
• First part of this analysis is for classifying the respondents based on their bio data
• Second part is the descriptive analysis and interpretation of the findings.
• Two hundred (200) questionnaires were administered and one hundred (100) were
valid questionnaire returned, eighty (80) were partially filled and twenty (20) were
not returned.
• Questionnaire used for quantitative aspect
Microsoft Office
Word 97 - 2003 Document
12. Biodata Classification
Section ATable 1: Gender Distribution
• 100 respondents: 64.0% are
Male and 36.0% are Female
which means there are more
male than female in the Nigerian
banking sector.
Table 2: Age Distribution
• Majority of the employees
belong to the productive age as
a result of this the banking
sector is expected to be
productive
Table 3: Marital Distribution
• Among the respondents,
33.0% are single and the
remaining 67.0% are married.
Freq
uenc
y Percent
Valid
Percent
Cumulati
ve
Percent
Male 64 64.0 64.0 64.0
Female
36 36.0 36.0 100.0
Frequency Percent Valid Percent
Cumulativ
e Percent
21- 30 yrs 27 27.0 27.0 27.0
31- 40 yrs 51 51.0 51.0 78.0
41 - 50 yrs
22 22.0
22.0
50 – 60
yrs
- - -
61yrs &
above
Total 100 100 100.0
Frequency Percent
Valid
Percent
Cumula
tive
Percent
Valid
Single 33 33.0 33.0 33.0
Married
67
67.0 67.0 90.0
Divorced
- - -
100.0
Total 100 100.0 100.0
13. Biodata Classification
Cont’d
Table 4: Educational
Qualification
• Majority the respondents
possess first degree certificate.
Table 5: Religion
Distribution
• 34% of the respondents are
Muslim and the remaining 66%
are Christians.
Table 6: Managent Cadre
• 30.0% of respondents are middle
level manager, 25.0% of them are
senior level manager and the
remaining 45.0% are lower level
manager.
Frequency
Percen
t
Valid
Percent
Cumulative
Percent
O level - - - -
OND/NC
E
4 4.0 4.0 4.0
BSc/HND
62
62.0 62.0
66.0
MSc/MB
A
34 34.0 34.0 90.0
100
Total 100 100.0 100.0
Frequency Percent
Valid
Percent
Cumulative
Percent
Valid Islam 34 34.0 34.0 34.0
Christ
ianity 66
66.0 66.0 100.0
Tradit
ional
- -
-
Other
s
- -
Total 100 100.0 100.0
Freque
ncy
Percen
t
Valid
Percent
Cumulat
ive
Percent
Valid Middle
mgr 30 30.0 30.0 30.0
Senior
mgr
Lower
mgr
25
45
25.0
45.0
25.0
45.0
55.0
100.0
Total
100 100.0 100.0
14. Biodata Classification
Cont’d
Table 7: Length of Service
• 42% of the respondents have
spent between 1-5 years in the
banking sector, 40% have spent
between 6-10 years and the
remaining 18% have spent between
11 and 15 years.
Frequ
ency Percent
Valid
Percent
Cumulative
Percent
1-5 yrs
42 42.0 42.0 42.0
6-10 yrs
11-15 yrs
40
18
40.0
18.0
40.0
18.0
82.0
100.0
Total
100 100.0 100.0
18. Quantitative Analysis
1. Bank domicile in the north have
witnessed significant reduction in
operation due to boko haram activities
•
•
• 67.0% of the respondents strongly agreed
that bank domicile in the north have witnessed
significant reduction in operation due to boko
haram activities, 22.0% agreed 4% were
indifferent, 5.0% disagreed and the remaining
2.0% strongly disagreed.
2. Profits of your bank has been affected
by boko haram insurgence
• 77.0% of the respondents strongly agreed
that profits of the selected banks have been
affected by boko haram insurgence, 12.0%
agreed, 1% were indifferent, 6% disagreed and
the remaining 4.0% strongly disagreed.
Frequ
ency
Percen
t
Valid
Percent
Cumulative
Percent
V
al
id
Strongly
Agree 67 67.0 67.0 67.0
Agree
22 22.0 22.0 89.0
Indifferen
t
4
4.0 4.0
93.0
Disagree
5
5.0
5.0 98.0
Strongly
disagree
2 2.0 2.0 100.0
Total 100 100.0 100.0
Frequenc
y Percent
Valid
Percent
Cumulati
ve
Percent
Valid Strongly
Agree
77 77.0 77.0 77.0
Agree
12
12.0 12.0 89.0
Indifferent
1
1.0 1.0
90.0
Disagree
6
6.0
6.0
96.0
Strongly
disagree
4 4.0 4.0 100.0
Total 100 100.0 100.0
19. Quantitative Analysis
3. Your bank has lost fixed asset to
insurgence
•33.0% of the respondents strongly agreed that
the selected banks have lost fixed asset to
insurgence, 21.0% agreed, 20% were
indifferent, 20% disagreed and the remaining
6.0% strongly disagreed.
4. Many staff in boko haram infested area
have lost their lives or those of relatives
• 27.0% of the respondents strongly agreed
that any staff in boko haram infested area have
lost their lives or those of relatives, 48.0%
agreed, 12% were indifferent, 10% disagreed
and the remaining 3.0% strongly disagreed.
Freque
ncy Percent
Valid
Percent
Cumulative
Percent
Valid Strongly
Agree
33 33.0 33.0 33.0
Agree
21
21.0 21.0 54.0
Indiffer
ent
20
20.0 20.0
74.0
Disagre
e
20
20.0 20.0 94.0
Strongly
disagre
e
6 6.0 6.0 100.0
Total 100 100.0 100.0
Frequenc
y Percent
Valid
Percent
Cumulative
Percent
Vali
d
Strongly
Agree 27 27.0 27.0 27.0
Agree
48
48.0 48.0 75.0
Indifferent
12
12.0 12.0
87.0
Disagree
10
10.0
10.0
97
Strongly
disagree
3 3.0 3.0 100.0
Total
100 100.0 100.0
20. Quantitative Analysis
5. Violence by boko-haram has adversely
affected the revenue of your bank
• 33.0% of the respondents strongly agreed
that violence by boko-haram has adversely
affected the revenue of the selected bank,
21.0% agreed, 20% were indifferent, 20%
disagreed and the remaining 6.0% strongly
disagreed.
6. Patronage by customers in areas affected by
boko haram insurgence has greatly reduced
• 34.0% of the respondents strongly agreed
that patronage by customers in areas affected
by boko haram insurgence has greatly reduced,
50.0% agreed, 6% were indifferent, 6%
disagreed and the remaining 4.0% strongly
disagreed.
Frequenc
y Percent
Valid
Percent
Cumulative
Percent
Vali
d
Strongly
Agree 33 33.0 33.0 33.0
Agree
21
21.0 21.0 54.0
Indifferen
t
10
10.0 10.0
64.0
Disagree
20
20.0
20.0
84.0
Strongly
disagree
16 16.0 16.0 100.0
Total
100 100.0 100.0
Frequen
cy Percent
Valid
Percent
Cumulative
Percent
Va
lid
Strongly
Agree 34 34.0 34.0 34.0
Agree
50
50.0 50.0 84.0
Indifferent
6
6.0 6.0
90.0
96.0
Disagree
6
6.0
6.0
100
Strongly
disagree
4 4.0 4.0
Total
100 100.0 100.0
21. Quantitative Analysis
7. Projects funded by your bank in
affected areas are at risk
• 33.0% of the respondents strongly agreed
that projects funded by the selected bank in
affected areas are at risk, 21.0% agreed, 20%
were indifferent, 20% disagreed and the
remaining 6.0% strongly disagreed
8. Operating Cost has gone up due to
increased security budget
• 43.0% of the respondents strongly agreed
that operating Cost has gone up due to
increased security budget in the selected
banks, 44.0% agreed, 4% were indifferent, 6%
disagreed and the remaining 3.0% strongly
disagreed.
Frequen
cy Percent
Valid
Percent
Cumulat
ive
Percent
Valid Strongly
Agree
33 33.0 33.0 33.0
Agree
21
21.0 21.0 54.0
Indiffere
nt
10
10.0 10.0
64.0
Disagree
20
20.0 20.0 84.0
Strongly
disagree
16 16.0 16.0 100.0
Total 100 100.0 100.0
Frequ
ency Percent
Valid
Percent
Cumulative
Percent
Valid Strongly
Agree
43 43.0 43.0 43.0
Agree
44 44.0 44.0 87.0
Indifferen
t
4 4.0
4.0
91.0
97.0
Disagree
6
6.0 6.0 100
Strongly
disagree
3 3.0 3.0
Total 100 100.0 100.0
22. Quantitative Analysis
Frequen
cy Percent
Valid
Percent
Cumula
tive
Percent
Valid Strongly
Agree
47 47.0 47.0 47.0
Agree
34
34.0 34.0 81.0
Indiffere
nt
3
3.0 3.0
84.0
Disagre
e
10
10.0 10.0
94.0
100.0
Strongly
disagree
6 6.0 6.0
Total 100 100.0 100.0
9. Some braches have been shut down
due to boko haram activities
• 47.0% of the respondents strongly agreed that
some braches of the selected banks have been
shut down due to boko haram activities, 34.0%
agreed, 3% were indifferent, 10% disagreed and
the remaining 6.0% strongly disagreed
10. Employee Transfer requests have
increased tremendously due to insurgence
• 67.0% of the respondents strongly agreed that
employees’ transfer requests have increased
tremendously due to insurgence in the selected
banks, 22.0% agreed 4% were indifferent, 5.0%
disagreed and the remaining 2.0% strongly
disagreed.
Frequenc
y Percent
Valid
Percent
Cumulati
ve
Percent
Valid Strongly
Agree
67 67.0 67.0 67.0
Agree
22
22.0 22.0 89.0
Indiffere
nt
4
4.0 4.0
93.0
Disagree
5
5.0
5.0
98.0
Strongly
disagree
2 2.0 2.0 100.0
Total 100 100.0 100.0
23. Quantitative Analysis
11. Employee turnover has increased in
your bank due to book haram activities
• 13.0% of the respondents strongly agreed
that employee turnover has increased in the
selected banks due to book haram activities,
11.0% agreed, 52% were indifferent, 15%
disagreed and the remaining 9.0% strongly
disagreed.
Frequency
Perc
ent
Valid
Percent
Cumulati
ve
Percent
Valid Strongly
Agree
13 13.0 13.0 13.0
Agree
11
11.0 11.0 24.0
Indifferent
52
52.0
52.0
76.0
Disagree
15
15.0 15.0 91.0
Strongly
disagree
9 9.0 9.0 100.0
Total
100
100.
0
100.0
24. Qualitative Analysis
Interview
Guide
1. Briefly give us an account of how Boko Haram insurgency
has adversely affected your bank in terms of profitability
2. How has activities of Boko Haram affected your level
of profit compare to when there was non.
3. What are your coping/surviving strategies
Responses to Question 1
• Most customers have closed their accounts
and have relocated to a safer place because of
fear customers hardly come to the banking hall
• Branches in the affected areas have been shut
• Huge demand and withdrawal of fixed
deposits
• Insurgency has adversely affected the
profitability of the banks in the sense that
there is decline in profit margin as a result of
insecurity;
• Monthly profit of the selected banks in the
affected area has hit a record drop and still go
down continually
Responses to Question 2
• All the respondents agreed that
insurgency badly affected their profit.
Responses to Question 3
• Engaging the military for effective
security
• Encouraging internet banking
• Gifts an other incentives to attract
customers and potential ones.
25. Discussion
• Considering the data analysed above it is obvious that Boko Haram’s activity in
Kano, Kaduna, Bornu, Yobe, Adamawa and Bauchi is gradually changing the
economic structure of the whole of northern Nigeria
• Ever since the activities of the militant group ‘Boko Haram’ assumed horrendous
dimension, the loss of properties with commercial value and forfeited local and
foreign investment have been a song of nunc dimittis for the domestic economy. It
is clear there are no criteria to quantify the loss to the economy.
• The selected banks (Zenith bank, Sterling bank, Gtb, Diamond, First bank, Access
bank, UBA and Unity Bank) for this study have been forced to review their
operational hours to begin from 9.00am to 12.00 noon as against the normal
operational period of 8.00am to 4.00pm
• Customers especially traders, find it very difficult to deposit their daily proceeds in
the banks due to the limited banking operational hours that are no longer in their
favour, this has seriously affected
• This situation has the damaging consequence of giving signal to the international
community that Nigeria is not a safe and secure place and as such not suitable for
investment and business activities. In that case, foreign firms and entrepreneurs
would decline to invest and this is particularly important in view of the efforts
being made to create the desired atmosphere to attract foreign direct
investment.the profit of these banks.
26. Effect of Insurgency on Banking Industry
in Other Parts of the World
• Terrorism in US : Attack on the world trade centre led to disruption of trading
infrastructure such that the banks were not able to trade in the market. Even
though the attack was not directly on a bank, however, the impact of this attack
was felt by the Bank of New York as the world’s largest custodian and settlement
bank.
• Impact of 9/11 on financial market and world’s economy: Results explored that
emerging markets returns are decreasing. it is found that overall emerging
markets have significant signs of volatility but the impact is not volatile
throughout.
• Insurgency in Iran : The impact of terrorism is enormous and has disrupt the
whole economy of this country.
• Insurgency in Cuba:
27. Suggestion and Recommendation
to Nigeria Authority
• Security should be seen as everybody’s business
• Seek better understanding of the underlying causes and dynamics of the insecurity
in the country with the aim of providing effective conflict prevention and
management strategies.
• Need for intelligence gathering and surveillance so that law enforcement agents
could be proactive and reasonably predict potential crime with near perfect
accuracy rather than being reactive
• Devote more attention to security intelligence, capacity building to meet the
global best practice standard and acquisition of modern technology.
• Use of Computer-based Closed Circuit Television cameras in public places
especially in Abuja to monitor and record events that take place in a particular
location
• Government at all level should not compromise in enforcing the law
• There should be an institutionalized approach rather than the episodic and
reactive response adopted by the government at the aftermath of attacks.
28. Advise to Players in the
Banking Industry
• Relocation : it is advisable for management to relocate to a peaceful location near-
by that is safe enough for operations to go on without any form of hindrance or
harm to resources
• Pressurized the Government to Negotiate: find a lasting solution to the yarning’s
and agitations of the aggrieved group. This had been the strategies of the seven
sisters in the oil industry.
• Peaceful persuasion of the warring group to embrace peace : mass media (Radio,
television, internet, mobile phones ) broadcasting in the local dialect to send
messages and also appeal to the warring group on the need to embrace peace
• Using of local opinion / religious leaders : persuade the warring group to embrace
peace and come to the negotiation table for dialogues
• Tackling the root cause of the conflict: Finding and tackling the remote cause of
the conflict can help in professing lasting solution to the conflict.
• Infiltrate the ranks of the terrorist group : This has been a veritable tactics
employed by opponents to win wars.
29. References
• Amuchie, M. (2012), Boko Haram: What cost for the Northern Economy, Business
Day.
• Anthony A. (2014) “Implication of Boko Haram Terrorism on National
Development In Nigeria”, Vol. 5(16)
• Baiyewu, L. (2012) “Boko Haram, Bad Signal to Foreign Investors, Sunday Punch,
January 12.
• Bartolotta, C. (2011), “Terrorism in Nigeria: the Rise of Boko Haram”, The
Whitehead Journal of Diplomacy and International Relations.
• Brück, T., & Wickström, B. A. (2004, April). The Economic Consequences Of Terror:
A Brief Survey. Households In Conflict Network , P. Working Paper 03.
• Cook, D (2011), “The Rise of Boko Haram in Nigeria”, Combating Terrorism Centre,
Retrieved on 15-11-2014.
• Eme, O.I, et al (2012), “Activities of Boko Haram and Insecurity Question in Nigeria,
AJBMR Vol. 1 (9).
• Ezema Obianuju (2013), “ The Socio Economic Impact Implication of Boko Haram
Insurgence in Nigeria
• http://www.punchng.com/business/financial-punch/north-boko-haram-attacks-
cripple-banking-operations/ Retrieved on 18-11-2014.