1 
Quick Start to Captioning 
November 6, 2014 at 2:00pm ET 
Presenters 
Lily Bond 
lily@3playmedia.com 
Tel: (617) 764-5189 
www.3playmedia.com 
twitter: @3playmedia 
 Type questions in the window during the 
presentation 
 This presentation is being recorded and will be 
available for replay
Agenda 
‣ Introduction to captioning 
‣ Benefits 
‣ Accessibility laws 
‣ Captioning products + services 
‣ Q&A 
2
What Are Captions (1/6)? 
‣ Text that has been time-synchronized with the media 
‣ Captions convey all spoken content as well as relevant sound effects 
3
What Are Captions (2/6)? 
‣ Originated in the early 1980s from an FCC mandate for broadcast TV 
4
What Are Captions (3/6)? 
Terminology 
‣ Captions vs. Transcript 
5
What Are Captions (4/6)? 
Terminology 
‣ Captions vs. Transcript 
‣ Captions vs. Subtitles 
6
What Are Captions (5/6)? 
Terminology 
‣ Captions vs. Transcript 
‣ Captions vs. Subtitles 
‣ Closed vs. Open Captions 
7
What Are Captions (6/6)? 
Terminology 
‣ Captions vs. Transcript 
‣ Captions vs. Subtitles 
‣ Closed vs. Open Captions 
‣ Post Production vs. Live Captions 
8
9 
Benefits of Captions (1/7) 
‣ Accessibility for deaf and hard of hearing 
48 Million 
Americans with some hearing loss
10 
Benefits of Captions (2/7) 
‣ Accessibility for deaf and hard of hearing 
‣ SEO
11 
Benefits of Captions (3/7) 
‣ Accessibility for deaf and hard of hearing 
‣ SEO 
‣ Better comprehension 
‣ Flexibility to view in noise-sensitive environments 
80% 
Closed caption users who 
don’t have any hearing loss
12 
Benefits of Captions (4/7) 
‣ Accessibility for deaf and hard of hearing 
‣ SEO 
‣ Better comprehension 
‣ Flexibility to view in noise-sensitive environments 
‣ Search + navigation = better user experience
13 
Benefits of Captions (5/7) 
‣ Accessibility for deaf and hard of hearing 
‣ SEO 
‣ Better comprehension 
‣ Flexibility to view in noise-sensitive environments 
‣ Search + navigation = better user experience 
‣ May be required by law
14 
Benefits of Captions (6/7) 
‣ Accessibility for deaf and hard of hearing 
‣ SEO 
‣ Better comprehension 
‣ Flexibility to view in noise-sensitive environments 
‣ Search + navigation = better user experience 
‣ May be required by law 
‣ Content marketing / reusability 
50% 
Students who use transcripts 
for study guides
15 
Benefits of Captions (7/7) 
‣ Accessibility for deaf and hard of hearing 
‣ SEO 
‣ Better comprehension 
‣ Flexibility to view in noise-sensitive environments 
‣ Search + navigation = better user experience 
‣ May be required by law 
‣ Content marketing / reusability 
‣ Translation to foreign languages
16 
Accessibility Laws (1/3) 
Rehabilitation Act: Sections 508, 504 
‣ Covers federal agencies and orgs with federal 
subsidies
17 
Accessibility Laws (2/3) 
Rehabilitation Act: Sections 508, 504 
‣ Covers federal agencies and orgs with federal 
subsidies 
ADA: Titles II, III 
‣ Covers public and commercial entities 
‣ Netflix lawsuit: What is a “place of public 
accommodation”?
18 
Accessibility Laws (3/3) 
Rehabilitation Act: Sections 508, 504 
‣ Covers federal agencies and orgs with federal 
subsidies 
ADA: Titles II, III 
‣ Covers public and commercial entities 
‣ Netflix lawsuit: What is a “place of public 
accommodation”? 
CVAA 
‣ Covers Internet content that aired on TV 
‣ Clips require captions too
FCC Standards for Caption Quality 
19 
‣ Caption accuracy 
– Must match spoken words to fullest extent possible and include verbal 
information 
– Allows some leniency for live captioning 
‣ Caption synchronization 
– Must coincide with their spoken words and sounds to the greatest extent 
possible 
‣ Program completeness 
– Captions must run from the beginning to the end of the program 
‣ Onscreen caption placement 
– Captions should not block other important visual content
Caption Formats 
20 
Format Type Use Cases 
SCC Broadcast, iOS, web media 
SMPTE-TT Web media 
CAP Broadcast 
EBU.STL PAL Broadcast 
DFXP Flash players 
SRT YouTube and web media 
WebVTT Emerging HTML5 
SAMI Windows Media 
QT QuickTime 
STL DVD encoding 
CPT.XML Captionate 
RT Real Media 
SRT Example 
SCC Example 
01:02:53:14 94ae 94ae 9420 9420 
01:02:55:14 942c 942c 
01:03:27:29 94ae 94ae 9420 9420 94f2
Caption Formats 
How to Associate Caption File with Video File 
‣ Sidecar file 
‣ Encode closed captions with video 
‣ Open captions (burned in) 
21
About 3Play Media 
22 
‣ Captioning + transcription + translation 
‣ MIT spinout in 2007 
‣ Based in Cambridge, MA
About 3Play Media 
‣ Captioning + transcription + translation 
‣ MIT spinout in 2007 
‣ Based in Cambridge, MA 
‣ 1,000+ customers in higher ed, media & entertainment, 
23 
enterprise, government
Products & Services 
24 
Captioning 
Subtitling 
Transcription 
Transcript Alignment 
(Automated) 
API 
Video Search 
Plugins
Accuracy and Quality 
25 
Multi-Step Human Review Process 
‣ More efficient, cost-effective 
‣ At least 99% accuracy 
‣ All work done in U.S. 
‣ Consistent transcription standards
Caption & Subtitle Editor 
26
Flexible Upload + Turnaround 
27
Platform Integrations 
28 
‣ Round-trip integration with many platforms 
‣ Out-of-the-box compatibility with most players 
Video Player / Platform Integrations
50+ Output Formats 
‣ Wide variety of output 
29 
formats 
‣ Intelligent keyword 
extraction 
‣ Automated vertical 
caption placement 
‣ Encoded closed/open 
captions
Interactive Transcript 
30
Customer Support 
31 
“…What's important is the customer 
service you get, and 3Play just plain 
rocks when it comes to helping out.” 
- Josh Harder, University of Wisconsin 
“The support team is very responsive 
and show that they care about the quality 
and efficiency of their services…” 
- Josh Rowin, T-Mobile
Q&A 
32 
Lily Bond 
3Play Media 
lily@3playmedia.com 
+1.617.764.5189 X103 
QUESTIONS? 
Webinars, White Papers, How-To Guides, Videos: 
http://www.3playmedia.com/how-it-works/overview/ 
Customer Testimonials: 
http://www.3playmedia.com/customers/what-they-say/ 
Case Studies: 
http://www.3playmedia.com/customers/case-studies/ 
Plans & Pricing: 
http://www.3playmedia.com/plans-pricing

Quick Start to Captioning Webinar: 11-06-2014

  • 1.
    1 Quick Startto Captioning November 6, 2014 at 2:00pm ET Presenters Lily Bond lily@3playmedia.com Tel: (617) 764-5189 www.3playmedia.com twitter: @3playmedia  Type questions in the window during the presentation  This presentation is being recorded and will be available for replay
  • 2.
    Agenda ‣ Introductionto captioning ‣ Benefits ‣ Accessibility laws ‣ Captioning products + services ‣ Q&A 2
  • 3.
    What Are Captions(1/6)? ‣ Text that has been time-synchronized with the media ‣ Captions convey all spoken content as well as relevant sound effects 3
  • 4.
    What Are Captions(2/6)? ‣ Originated in the early 1980s from an FCC mandate for broadcast TV 4
  • 5.
    What Are Captions(3/6)? Terminology ‣ Captions vs. Transcript 5
  • 6.
    What Are Captions(4/6)? Terminology ‣ Captions vs. Transcript ‣ Captions vs. Subtitles 6
  • 7.
    What Are Captions(5/6)? Terminology ‣ Captions vs. Transcript ‣ Captions vs. Subtitles ‣ Closed vs. Open Captions 7
  • 8.
    What Are Captions(6/6)? Terminology ‣ Captions vs. Transcript ‣ Captions vs. Subtitles ‣ Closed vs. Open Captions ‣ Post Production vs. Live Captions 8
  • 9.
    9 Benefits ofCaptions (1/7) ‣ Accessibility for deaf and hard of hearing 48 Million Americans with some hearing loss
  • 10.
    10 Benefits ofCaptions (2/7) ‣ Accessibility for deaf and hard of hearing ‣ SEO
  • 11.
    11 Benefits ofCaptions (3/7) ‣ Accessibility for deaf and hard of hearing ‣ SEO ‣ Better comprehension ‣ Flexibility to view in noise-sensitive environments 80% Closed caption users who don’t have any hearing loss
  • 12.
    12 Benefits ofCaptions (4/7) ‣ Accessibility for deaf and hard of hearing ‣ SEO ‣ Better comprehension ‣ Flexibility to view in noise-sensitive environments ‣ Search + navigation = better user experience
  • 13.
    13 Benefits ofCaptions (5/7) ‣ Accessibility for deaf and hard of hearing ‣ SEO ‣ Better comprehension ‣ Flexibility to view in noise-sensitive environments ‣ Search + navigation = better user experience ‣ May be required by law
  • 14.
    14 Benefits ofCaptions (6/7) ‣ Accessibility for deaf and hard of hearing ‣ SEO ‣ Better comprehension ‣ Flexibility to view in noise-sensitive environments ‣ Search + navigation = better user experience ‣ May be required by law ‣ Content marketing / reusability 50% Students who use transcripts for study guides
  • 15.
    15 Benefits ofCaptions (7/7) ‣ Accessibility for deaf and hard of hearing ‣ SEO ‣ Better comprehension ‣ Flexibility to view in noise-sensitive environments ‣ Search + navigation = better user experience ‣ May be required by law ‣ Content marketing / reusability ‣ Translation to foreign languages
  • 16.
    16 Accessibility Laws(1/3) Rehabilitation Act: Sections 508, 504 ‣ Covers federal agencies and orgs with federal subsidies
  • 17.
    17 Accessibility Laws(2/3) Rehabilitation Act: Sections 508, 504 ‣ Covers federal agencies and orgs with federal subsidies ADA: Titles II, III ‣ Covers public and commercial entities ‣ Netflix lawsuit: What is a “place of public accommodation”?
  • 18.
    18 Accessibility Laws(3/3) Rehabilitation Act: Sections 508, 504 ‣ Covers federal agencies and orgs with federal subsidies ADA: Titles II, III ‣ Covers public and commercial entities ‣ Netflix lawsuit: What is a “place of public accommodation”? CVAA ‣ Covers Internet content that aired on TV ‣ Clips require captions too
  • 19.
    FCC Standards forCaption Quality 19 ‣ Caption accuracy – Must match spoken words to fullest extent possible and include verbal information – Allows some leniency for live captioning ‣ Caption synchronization – Must coincide with their spoken words and sounds to the greatest extent possible ‣ Program completeness – Captions must run from the beginning to the end of the program ‣ Onscreen caption placement – Captions should not block other important visual content
  • 20.
    Caption Formats 20 Format Type Use Cases SCC Broadcast, iOS, web media SMPTE-TT Web media CAP Broadcast EBU.STL PAL Broadcast DFXP Flash players SRT YouTube and web media WebVTT Emerging HTML5 SAMI Windows Media QT QuickTime STL DVD encoding CPT.XML Captionate RT Real Media SRT Example SCC Example 01:02:53:14 94ae 94ae 9420 9420 01:02:55:14 942c 942c 01:03:27:29 94ae 94ae 9420 9420 94f2
  • 21.
    Caption Formats Howto Associate Caption File with Video File ‣ Sidecar file ‣ Encode closed captions with video ‣ Open captions (burned in) 21
  • 22.
    About 3Play Media 22 ‣ Captioning + transcription + translation ‣ MIT spinout in 2007 ‣ Based in Cambridge, MA
  • 23.
    About 3Play Media ‣ Captioning + transcription + translation ‣ MIT spinout in 2007 ‣ Based in Cambridge, MA ‣ 1,000+ customers in higher ed, media & entertainment, 23 enterprise, government
  • 24.
    Products & Services 24 Captioning Subtitling Transcription Transcript Alignment (Automated) API Video Search Plugins
  • 25.
    Accuracy and Quality 25 Multi-Step Human Review Process ‣ More efficient, cost-effective ‣ At least 99% accuracy ‣ All work done in U.S. ‣ Consistent transcription standards
  • 26.
  • 27.
    Flexible Upload +Turnaround 27
  • 28.
    Platform Integrations 28 ‣ Round-trip integration with many platforms ‣ Out-of-the-box compatibility with most players Video Player / Platform Integrations
  • 29.
    50+ Output Formats ‣ Wide variety of output 29 formats ‣ Intelligent keyword extraction ‣ Automated vertical caption placement ‣ Encoded closed/open captions
  • 30.
  • 31.
    Customer Support 31 “…What's important is the customer service you get, and 3Play just plain rocks when it comes to helping out.” - Josh Harder, University of Wisconsin “The support team is very responsive and show that they care about the quality and efficiency of their services…” - Josh Rowin, T-Mobile
  • 32.
    Q&A 32 LilyBond 3Play Media lily@3playmedia.com +1.617.764.5189 X103 QUESTIONS? Webinars, White Papers, How-To Guides, Videos: http://www.3playmedia.com/how-it-works/overview/ Customer Testimonials: http://www.3playmedia.com/customers/what-they-say/ Case Studies: http://www.3playmedia.com/customers/case-studies/ Plans & Pricing: http://www.3playmedia.com/plans-pricing