Join us for a spotlight chat with Utah State University (USU) as they share their remarkable journey in developing a centrally supported captioning system across their statewide university campuses. This engaging webinar will delve into the various aspects of their captioning initiative, highlighting the challenges they faced, the strategies they've implemented, and their progress so far.

1. Developing a Centrally
Supported Captioning System
with Utah State University
Megan Spackman Cox
Caption Program Coordinator
Christopher Phillips
Digital Accessibility Officer

2. Resources
&
Contact
info
• bit.ly/usu-3play
• captions@usu.edu
• Introductions:

3. Our Story
Total Videos Captioned Videos

4. Where We Started

5. Take an Inventory
• Channel Name
• Channel URL
• Channel ID
• Number of Videos
• Number of Captioned Videos

6. Sharing &
Awareness

7. Creating a Standard
USU Video and Audio Accessibility Standard
•Definitions
•Clear expectations
•Specific timelines
•Compliance process

8. Finding
Resources

9. Finding Resources (Staff)
Source
If there is a problem
you can’t fix – make
it bigger until
someone who can
fix it will.

10. Implementation – Who's
Paying?
Source
• “Unfunded mandate”
• No centralized funding (yet)
• Each division, college, or
department is responsible
for their own captions –
using 3Play (recommended)
or doing their own

11. Implementation - Resources
USU Caption Website

12. Implementation –
Automations

13. YouTube Video

14. Implementation –
Deadlines
• January 2023 – First Compliance Audit
• 41 of 112 Active Channels Out of
Compliance (posted a video in the last
year).
• By the end of February 100% Compliant
• Lots of Follow Up- emails, Zoom
meetings, phone calls, in-person visits
• 30 business days to become compliant

15. Implementation -
Communication

16. Ongoing Compliance
Tracking

17. Progress Over Time
Total Videos Captioned Videos

18. Captioning Legacy Content
• We support student employees or staff with extra
time to help us work on legacy content during any
free time

19. Continued Support
• Researching and finding resources to make
captions easier
• Caption Basics Course
• Offering help
• Quality checks
• Fix open captions

20. Looking Ahead
• Goal: 100% of public
content captioned
• Caption all videos on
official websites
• Live captions
• Social media captions

21. Conclusion
Ask not, “Why should I
caption my content?”
Ask, “Why on earth wouldn’t I caption
my content?”