This document outlines strategies for marketing contract research organizations (CROs). It discusses the challenges of marketing in the CRO industry given the small number of customers and complex services. Content marketing is recommended as an effective approach. Case studies are presented on how CROs/CMOs like Sanmina, HollisterStier, and Senn Chemicals have successfully used branding, websites, and social media to differentiate themselves and generate leads. The document provides guidance on developing a marketing plan and implementing both online and offline marketing programs for CROs.
Oncology biosimilars Market Report in PPT: Top Companies, Trends and Future D...IMARC Group
According to the latest report by IMARC Group,the global oncology biosimilars market exhibited strong growth during 2015-2020.
Oncology biosimilars are cost-effective counterparts of the already licensed reference biologics.
This document presents an analysis of the current state of the biosimilar market as well as its perspectives of evolution, with a particular focus on the French market
Generics Threats And Opportunities: Mounting an Effective Defense Strategy ...Eularis
After years of relatively easy blockbuster profits, worldwide respect and investment, and loyal customer bases, branded pharmaceutical companies are in trouble, increasingly vulnerable to the threats posed by the competition.
And who is that competition? It’s not other branded companies any more. Generics have emerged as the primary challenger to pharmaceutical industry success, offering a public hungry for medications and reduced costs exactly what they want and need. Generics have exploded in the last decades, and are poised for even bigger growth.
The situation is grim. It can seem like pharmaceutical companies have no recourse in the face of the lower prices and operating costs of the generics industry, and fortunes will only continue to fade.
But options do exist for pharmaceutical companies to mount an effective defense strategy against the threats posed by generics.
In this report, we examine some of these defensive strategies. We analyze the environment for pharmaceuticals today, as well as the generic industry as a whole.
We describe the pros and cons of legal defensive strategies, as well as opportunities to expand the revenue-generating product life cycle into reformulations and over-the-counter medications.
We look at pricing strategies, as well as company organizational changes as part of an integrated defense strategy.
And to help companies make tough decisions about the best defense, we examine powerful analytics techniques and case studies.
Quick Start - Your partner for pharmaceutical and medical marketing in Ukraine Sergei Shevchenko
Quick start - pharmaceutical marketing company, follow the philosophy of partnership in the complex solving business problems in key areas:
- sales and marketing
- opening of offices
- search and recruitment
- assessment, training, motivation
- general management and optimization of business processes
- strategic planning
Endometriosis Market presents product licensing, tactical initiatives on focus areas by leading companies, formulate measures pipeline projects understanding molecule type, mechanism of action, drug target, encapsulates all dormant, discontinued pipeline projects
Oncology biosimilars Market Report in PPT: Top Companies, Trends and Future D...IMARC Group
According to the latest report by IMARC Group,the global oncology biosimilars market exhibited strong growth during 2015-2020.
Oncology biosimilars are cost-effective counterparts of the already licensed reference biologics.
This document presents an analysis of the current state of the biosimilar market as well as its perspectives of evolution, with a particular focus on the French market
Generics Threats And Opportunities: Mounting an Effective Defense Strategy ...Eularis
After years of relatively easy blockbuster profits, worldwide respect and investment, and loyal customer bases, branded pharmaceutical companies are in trouble, increasingly vulnerable to the threats posed by the competition.
And who is that competition? It’s not other branded companies any more. Generics have emerged as the primary challenger to pharmaceutical industry success, offering a public hungry for medications and reduced costs exactly what they want and need. Generics have exploded in the last decades, and are poised for even bigger growth.
The situation is grim. It can seem like pharmaceutical companies have no recourse in the face of the lower prices and operating costs of the generics industry, and fortunes will only continue to fade.
But options do exist for pharmaceutical companies to mount an effective defense strategy against the threats posed by generics.
In this report, we examine some of these defensive strategies. We analyze the environment for pharmaceuticals today, as well as the generic industry as a whole.
We describe the pros and cons of legal defensive strategies, as well as opportunities to expand the revenue-generating product life cycle into reformulations and over-the-counter medications.
We look at pricing strategies, as well as company organizational changes as part of an integrated defense strategy.
And to help companies make tough decisions about the best defense, we examine powerful analytics techniques and case studies.
Quick Start - Your partner for pharmaceutical and medical marketing in Ukraine Sergei Shevchenko
Quick start - pharmaceutical marketing company, follow the philosophy of partnership in the complex solving business problems in key areas:
- sales and marketing
- opening of offices
- search and recruitment
- assessment, training, motivation
- general management and optimization of business processes
- strategic planning
Endometriosis Market presents product licensing, tactical initiatives on focus areas by leading companies, formulate measures pipeline projects understanding molecule type, mechanism of action, drug target, encapsulates all dormant, discontinued pipeline projects
Market Access - Getting ready for Personalized Medicine!executiveinsight
A presentation outlining the potential gains, pitfalls and strategies needed to realize the value in Personalized Medicine (Companion Diagnostics, Therapies).
Description of the "KAM Expert Wheel" which is a method to structure the activities of Key Account Managers and help them cope with the complexity of their task
Method, tools and recommendations to boost Medical Science Liaisons Competence and performance.
Presentation of best practices to manage key opinion leaders
Presentation of the "Pharma Corporate Reputation Booster" which is a practical approach to strengthen the reputation and competitive position of pharmaceutical companies.
This is my Keynote presentation to Pharma Forum Russia, St. Petersburg, May 23rd, 2013.
It gives an outline of crucial elements in building a new market approach to different markets.
Vaccine Storage and Packaging Market PPT 2021-26 | Enhancing Huge Growth and ...IMARC Group
According to the latest report by IMARC Group,The global vaccine storage and packaging market reached around US$ 21.8 Billion in 2020.Vaccine storage and packaging are laboratory devices that are utilized to preserve and store vaccines in optimum temperatures and ensure proper handling of vaccine vials and ampoules during transportation and storage. These storage solutions, including refrigerators and freezers, are widely available in a vast range of capacities that vary depending upon the user requirements.
Description of the ELITE Program based on four pillers: 1. the prescriber insight - 2. the brand preference mix - 3. the the high impact interactions - 4. Job passion
Successful market / customer access is a primary objective in healthcare marketing. This presentation provides the insight to successfully position, price and promote your pharmaceutical, medical device or clinical service in leading healthcare market segments.
This presentation is from www.healthcaremedicalpharmaceuticaldirectory.com, no subscription is required. Please visit us to see more presentations about the latest marketing trends in the healthcare industry.
John Baresky Healthcare Marketing Leader, Pharmaceutical Marketing, Digital Marketing Strategy, Content Marketing Strategy, Market Access Strategy, Healthcare RPA Software Marketing Strategy
www.healthcaremedicalpharmaceuticaldirectory.com
John G. Baresky
https://www.linkedin.com/in/johngbaresky
#baresky
Description of the Brand Booster Program which includes three innovative marketing approaches: the Brand Preference Mix to increase market share - the Behavioral Prescriber Segmentation to increase the efficiency of field forces and the Individual Prescriber Plan to fine tune the marketing mix
A presentation I did for my Leadership and Special Topics in Pharmaceutical Marketing and Management class on social media. I completed this project with Tae Lee.
Market Access - Getting ready for Personalized Medicine!executiveinsight
A presentation outlining the potential gains, pitfalls and strategies needed to realize the value in Personalized Medicine (Companion Diagnostics, Therapies).
Description of the "KAM Expert Wheel" which is a method to structure the activities of Key Account Managers and help them cope with the complexity of their task
Method, tools and recommendations to boost Medical Science Liaisons Competence and performance.
Presentation of best practices to manage key opinion leaders
Presentation of the "Pharma Corporate Reputation Booster" which is a practical approach to strengthen the reputation and competitive position of pharmaceutical companies.
This is my Keynote presentation to Pharma Forum Russia, St. Petersburg, May 23rd, 2013.
It gives an outline of crucial elements in building a new market approach to different markets.
Vaccine Storage and Packaging Market PPT 2021-26 | Enhancing Huge Growth and ...IMARC Group
According to the latest report by IMARC Group,The global vaccine storage and packaging market reached around US$ 21.8 Billion in 2020.Vaccine storage and packaging are laboratory devices that are utilized to preserve and store vaccines in optimum temperatures and ensure proper handling of vaccine vials and ampoules during transportation and storage. These storage solutions, including refrigerators and freezers, are widely available in a vast range of capacities that vary depending upon the user requirements.
Description of the ELITE Program based on four pillers: 1. the prescriber insight - 2. the brand preference mix - 3. the the high impact interactions - 4. Job passion
Successful market / customer access is a primary objective in healthcare marketing. This presentation provides the insight to successfully position, price and promote your pharmaceutical, medical device or clinical service in leading healthcare market segments.
This presentation is from www.healthcaremedicalpharmaceuticaldirectory.com, no subscription is required. Please visit us to see more presentations about the latest marketing trends in the healthcare industry.
John Baresky Healthcare Marketing Leader, Pharmaceutical Marketing, Digital Marketing Strategy, Content Marketing Strategy, Market Access Strategy, Healthcare RPA Software Marketing Strategy
www.healthcaremedicalpharmaceuticaldirectory.com
John G. Baresky
https://www.linkedin.com/in/johngbaresky
#baresky
Description of the Brand Booster Program which includes three innovative marketing approaches: the Brand Preference Mix to increase market share - the Behavioral Prescriber Segmentation to increase the efficiency of field forces and the Individual Prescriber Plan to fine tune the marketing mix
A presentation I did for my Leadership and Special Topics in Pharmaceutical Marketing and Management class on social media. I completed this project with Tae Lee.
Presentation at Pax Christi Catholic Church describing how I came to be in the Order of Malta, the Order's mission to serve the sick and the poor, and places I've visited around the world to celebrate and understand the Order's historical significance and works of charity as the world's oldest medical mission.
Learn about hemp investments and the early stage verticals where companies and products are emerging in the United States hemp industry, with special focus on the Colorado hemp economy.
Борьба с вымогателями-блокерами:
- Историческая справка;
- Статистика сервиса Деблокер;
- Практика противодействия вымогателям-блокерам.
Над презентацией работали:
Светлана Мушта, веб-аналитик, Лаборатория Касперского
Марина Еремина, веб-аналитик, Лаборатория Касперского
Иван Татаринов, старший вирусный аналитик, Лаборатория Касперского
Digital marketing can be powerful - but only if it’s done right. Content marketing, social and SEO can all be effective tools for your business, but without the right strategy in place, you won’t get the results you need.Making the most of your marketing all comes down to the strategy you put in place at the beginning of the journey, and how well you tailor your activities to your products, channels - and, most importantly - your audiences. This session isn’t about spouting buzzwords and following trends, we’ll discuss tried and tested digital marketing tactics tailored to business’ unique needs. We’re dedicated to helping businesses every step of the way, from strategy and creation to implementation and beyond. But it all starts with that first step.The right digital marketing strategy can make or break your business. So where do you start? Join Adam to learn from real life examples that can be applied to your own business.
Key Takeaways:
- How to create and deliver a cohesive marketing strategy
- How marketing can help scale your business
- new markets, new regions, new customer audiences
- Some of the newest tools and techniques on the market
- and how to determine if they're right for you (or, more importantly, your audience)
Social advertising, native advertising, content marketing, mobile, marketing automation, CRM, email marketing - today's world of marketing is filled with more opportunity than ever before. But with this opportunity comes the potential inertia of too much – too much to learn, too much data to measure, too many technologies to adopt, too many marketing tactics to integrate – too many decisions overall! Find out how to bring strategic structure to the chaos in a way that your peers and leadership can clearly understand and support. Learn how to develop a strong, integrated campaign that will help you justify your marketing budget - or get a budget - to your organization's executive leadership.
Are your customers finding your business online? Do you want to increase traffic to your website? Is your digital marketing plan strategic, measurable, achievable, relevant and timely? Help your customers find you online, increase traffic to your website, build your online brand | Step 1 - Review, Step 2 - Evaluation, Step 3 - Take Action | http://www.lauradunkley.com/site/digital-marketing-3-step-program
A comprehensive Power point slide on Digital strategy and planning covering topics like Budget Forecasting, Data Visualization, Benchmarking, SWOT Analysis, KPIs and Analytics.
This is a presentation in a meetup called "Business of Data Science". Data science is being leveraged extensively in the field of Banking and Financial Services and this presentation will give a brief and fundamental highlight to the evergreen field.
Driving Marketing Efficiency In The Consumer Goods Business With Advanced Ana...Gina Shaw
"Information is the oil of the 21st century, and analytics is the combustion engine" – Gartner
A large percentage of marketing efforts in a consumer goods business has little to no impact on sales. One primary reason for low-yield marketing campaigns is the inability to leverage data. Success in the consumer goods industry largely depends on the speed and accuracy of decision-making.
This eBook will help you discover:
1. Challenges marketers face in in the consumer goods business
2. The current state of marketing analytics
3. The overview and importance of advanced analytics
4. Traditional analytics vs advanced analytics
5. Advanced analytics solutions use cases in the areas of
- Measuring marketing effectiveness
- Optimizing marketing and advertising spend
- Sales forecasting
- Product portfolio management
- Marketing mix modelling
6. Driving analytics adoption within your organization with AI
7. Case study: How a global CPG company reduced marketing spend by 5% with advanced analytics
8. How you can get started right away?
Marketing & SalesBig Data, Analytics, and the Future of .docxalfredacavx97
Marketing & Sales
Big Data, Analytics,
and the Future of
Marketing & Sales
March 2015
3McKinseyonMarketingandSales.com @McK_MktgSales
Table of contents
Business
Opportunities
Insight and
action
How to get
organized and
get started
8 Getting big impact from big
data
16 Big Data & advanced
analytics: Success stories
from the front lines
20 Use Big Data to find
new micromarkets
24 Smart analytics: How
marketing drives short-term
and long-term growth
30 Putting Big Data and
advanced analytics to work
34 Know your customers
wherever they are
38 Using marketing analytics to
drive superior growth
48 How leading retailers turn
insights into profits
56 Five steps to squeeze more
ROI from your marketing
60 Using Big Data to make
better pricing decisions
60 Marketing’s age of relevance 72 Gilt Groupe: Using Big Data,
mobile, and social media to
reinvent shopping
76 Under the retail microscope:
Seeing your customers for
the first time
80 Name your price: The power
of Big Data and analytics
84 Getting beyond the buzz: Is
your social media working?
90 How to get the most from big
data
94 Five Roles You Need on Your
Big Data Team
98 Want big data sales programs
to work? Get emotional
102 Get started with Big Data:
Tie strategy to performance
106 What you need to make Big
Data work: The pencil
110 Need for speed: Algorithmic
marketing and customer
data overload
114 Simplify Big Data – or it’ll be
useless for sales
54 McKinseyonMarketingandSales.com @McK_MktgSales
Introduction
Big Data is the biggest hame-changing opportunity for marketing and sales
since the Internet went mainstream almost 20 years ago. The data big bang
has unleashed torrents of terabytes about everything from customer behaviors
to weather patterns to demographic consumer shifts in emerging markets.
The companies who are successful in turning data into above-market growth
will excel at three things:
ƒ Using analytics to identify valuable business opportunities from the data to
drive decisions and improve marketing return on investment (MROI)
ƒ Turning those insights into well-designed products and offers that delight
customers
ƒ Delivering those products and offers effectively to the marketplace.
This goldmine of data represents a pivot-point moment for marketing and
sales leaders. Companies that inject big data and analytics into their operation
show productivity rates and profitability that are 5 percent to 6 percent hight
than those of their peers. That’s an advantage no company can afford to
gnome.
This compendium explores the business opportunities, company examples,
and organizational implications of Big Data and advanced analytics. We hope
it provokes good and useful conversations.
Please contact us with your reactions and thoughts.
David Court
Director
David headed McKinsey’s
functional practices, and
currently leads the firm’s digital
in.
Digital Marketing Strategic Planning WorkshopDigi Mark
5th ITI Digital Marketing Day
By: Mohab Ayman
#DMDay5
Digital Marketing Strategy is:
Definition of the approach by which applying digital technology
platforms to integrate with the other Marketing activities and support the overall Business Objectives.
Is your digital marketing strategy well defined? There's no denying we are firmly in the digital era and nearly every company needs a solid online presence to grow. This webinar is designed for experienced and new marketers starting out in digital marketing. In this slideshare, you will learn how to plan your digital marketing strategies with an overview on: budgeting, planning, channels, lists and segmentation (CRM), tools and tactics.
Michigan Marketing Minds - September 9, 2014 - Expressing Thought Leadership:...AnnArborSPARK
The Three Keys to Modern Marketing: Content, Content, Content...
Panelists will tell how their companies’ innovative content marketing strategies have helped them:
-establish thought leadership within their industries,
-get found by the right kinds of customers,
-build strong brands that stand apart from the competition,
-increase preference among customers ready to buy.
Introduction to B2B research - a Market Research Society (MRS) webinarCircle Research
In this Market Research Society (MRS) webinar, Andrew Dalglish from specialist B2B market research company Circle Research, provides an introduction to B2B market research. It covers the key principles of B2B market research, how to design a B2B market research project and how to knowledgeably commission a B2B market research project.
Big Data & Marketing Analytics - How to Use Available Data, and How to Prepar...Luciano Pesci, PhD
Marketers have more data available than ever before, and even more is on the way. Learn how to use that information to connect with your customer and beat your competition.
Similar to Presentation by Mentus: Best Practices for CROs: Successful Marketing Strategies (20)
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Skye Residences | Extended Stay Residences Near Toronto Airportmarketingjdass
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What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
2. Agenda
• Why CROs (you) need to market 19 slides
• How other CROs (them) are marketing
– Huge Case Study 12 slides
• Online visual vocabulary and social media
– Medium Case Study 17 slides
• Rebranding best practices
– Small Case Study 27 slides
• Website development details...
• How to market online more effectively 25 slides
– Giving it away...
– What’s with Social Media?
3/6/13 Mentus / 321 Medical Launch 2
4. Google Search for CROs
Contract Research Organizations
– Page 1 – 10 organic listings, 11 ads
• Biocom CRO #3
• Rho Research in NC #5
• Xconomy article on SD CROs #6
• PPD #7
• Cato Research #9
– Page 2 – Synteract #10
– Page 3 – Covance #7
CROs
Page 1 – BiocomCRO #2, Covance #9
3/6/13 4Mentus / 321 Medical Launch
5. SEO
• Search Engine Optimization
– Increasing site visits via high placement in search results.
– The higher the rank, greater number of visits
• Organic SEO
– Internal Content: Key words/phrases/content
– Onsite Optimization
• Clean up code, add more content, add unique content
• Everything Else SEO
– Pay-Per-click
– Offsite Optimization
• Anything on other websites effecting your site’s SEO
• Primarily good quality back links from big websites
3/6/13 Mentus / 321 Medical Launch 5
6. Why CROs Need to Market
• Smaller CRO providers are valuable...
– Fill specialized development needs
– Larger companies can not provide profitably
• Problem: Finding the right CRO – you
– Well over 1,000 CROs, $25-30 Billion market
– Fragmented industry ranging from large, international
full-service to small, niche specialty companies
• Most CROs struggle to differentiate
themselves
– Personal relationships the most important
– And lack deep marketing expertise or budgets
3/6/13 6Mentus / 321 Medical Launch
8. Outsourcing is Now
CROs are on the radar screen
• 388 pharmas/biotechs reported CRO clients expect a 9% increase in
outsourced R&D budget
• CRO penetration increased 35% 2010 to 38% in 2011
• 27% of large Pharmas and 47% of smallest expect to outsource
“Looking ahead several years, while client R&D
budgets will be flattish, the CRO industry
market’s move to higher involvement will
continue as clients replace less efficient internal
functions with more efficient and cost effective
external solutions.”
3/6/13 8Mentus / 321 Medical Launch
9. CRO Market Realities
• Overcapacity, move from early research cutting preclin demand
– Preclinical CRO demand continues to be highly challenged.
• Massive global overcapacity at both outsourcers and biopharma sponsors
• Longevity of small price-aggressive players
• Continued move away from early phase investment by biopharma
• No near-term end to demand volatility and poor returns profile plaguing industry
• Traditional toxicology continues to struggle
• Discovery research positive trend within preclinical landscape
– Emerging opportunity
– Biopharma increasingly open to outsourcing these high-end services.
– Most promising study areas are focused around...
• biomarkers,
• computational biology,
• genomics, and other translational services.
– This emerging growth area may become a hotbed for M&A activity
3/6/13 9Mentus / 321 Medical Launch
10. CRO Market Realities
• Late phase is a beneficiary of ‘strategic outsourcing’
– Late phase CRO services have seen far better demand
• Growing preference toward comprehensive ‘Strategic Outsourcing’
• Consolidation of vendors vs. an expansion of addressable market
• Leading to improved penetration and superior market growth
• Margins challenged by upfront investments of “strategic”
deals
– Risk increased by youth of relationships
• Unfavorable terms of initial contracts limiting near-term profitability.
• Growing pains for CROs similar to consulting industry in
infancy.
– Consulting industry is best example
3/6/13 10Mentus / 321 Medical Launch
11. Marketing CROs is Challenging
• Customer base made of few, high-value customers
• Managing relationships vitally important
• Services more ambiguous than tangible products
• Increases uncertainty
• Purchasing decision difficult for scientist-customer
• CROs must project knowledge and expertise
• Make researchers comfortable entrusting them
• Uncertainty requires experiential marketing methods
• Potential to drive demand for those that execute it properly.
• Content marketing is therefore highly valuable
• The web is ideal for content marketing
3/6/13 11Mentus / 321 Medical Launch
12. Standing Out...
• CRO marketing must build value
– Guide researchers in their purchasing decision
• You must...
– Build your brand
– Position your services within a crowded marketplace
– Draw customers with high-impact marketing
techniques
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13. Your Challenge
• Can you be trusted?
– Do you know what you’re doing?
– Have you enough experience?
– Can you be relied on...
...pick the right pain point
• Create the best answer
• Get your prospect(s) to know it
3/6/13 13Mentus / 321 Medical Launch
14. Marketing Genuinely
• Projecting Value
– Provide value at the beginning of any interaction
– Value projected through useful content
• Compelling content builds your brand
• Establishes thought leadership
• Makes customers come back when they’re ready to engage
• Agency’s role...
– To create, manage content engaging your audience
3/6/13 14Mentus / 321 Medical Launch
Marketing is not the art
of finding clever ways
to dispose of
what you make.
It is the art of creating
genuine customer
value.!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"!#$%&%'!()*&+,!
#,)-+..),/!01*+,123)12&!42,5+316/!(+&&)66!78$))&!)-!42126+9+1*!2*!:),*$;+.*+,1!
42,5+316!42126+9+1*!<!;),&=>.!9).*!;%=+&?!@.+=!6,2=@2*+!*+A*B))5!%1!92,5+316!
15. Content Marketing
What is Content Marketing?
• Creating and sharing content to promote a
product or service
• The focus may not be about your company...
– Include mix of problem-specific information and
thought leadership
– Become (look like) the best resource to solve your
prospect’s problem
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16. Content Marketing Principles
• Risk Mitigation
– Content marketing develops trust
• Provides buyer information to help them make the right decision
• Reduces both organizational and personal risk
• Lead Generation
– Content is used to drive traffic to your website
– Captures leads through forms
• Lead Nurturing
– Content must educate and inform as a lead develops.
• Lead Scoring
– Should be tied to prospect’s interaction on website and
through nurturing campaigns
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17. Your most powerful sales &
marketing tool
• A good website is critical in your sales process
• It can help you:
– Generate leads
– Nurture existing leads and move them closer to purchase
– Deliver information about your products & services in a compelling way
– Process orders, cross- and up-sell, and run special promotions
– Communicate with existing customers and distribution channels
– Generate publicity
• It is an interactive brochure
– Speaking with different groups
– Converts visitors into prospects and prospects into customers
– An extension of your brand and an example of the quality of work you do
• Must effectively communicate and support your brand
• Wrap your site with richer content and marketing functionality
– Access broad and potentially lucrative marketing capabilities
3/6/13 17Mentus / 321 Medical Launch
18. Branding Strategy Roadmap
• Create a Marketing Plan
– Establish Objectives for a Marketing Plan
– Evaluate Market Environment and Brand Differentiators
• Evaluate CRO Image/brand
• Implement Branding Program
– Develop an Effective Positioning
– Develop/evolve an Effective Identity
• Implement Sales and Marketing Program
– Develop an Effective Online Presence
– Develop Effective Sales Collateral
– Develop an Effective Presentation Outreach Program
– Consider a Social Media /PR Initiative
• Monitor the Marketing ROI
3/6/13 18Mentus / 321 Medical Launch
20. Simplify
3/6/13 Mentus / 321 Medical Launch 20
Response Current Goal A Goal B
Advertising 16 % 0% eliminate 15% no change
Direct mail 0.0 % 0% no change 0% no change
Special
events
7.5 % 7.5% no change 7.5% no change
Publicity 7.5 % 7.5% no change 7.5% no change
Brochure 7.5 % 7.5% no change 0% eliminate
Newsletter 7.5 % 7.5% no change 0% eliminate
Web site 24 % 40% increase 40% increase
Networking 30 % 30% no change 30% no change
+,-./#%&01&.-2$"3&-&4(-5$60"-#&.-(2%6"3&/(03(-.&.0(%&7%89*%"4($*:&
;0-#&<&(%.0=%)&4>%&!"#$%&'()*?&;0-#&@&(%.0=%)&4>%&+%(),$"-.!,$%(!/':&
22. Case Studies in Success
• Electronic Contract Manufacturing
– Sanmina
– Engineering and fabricating electronic components and
complete end-to-end supply chain solutions to Original
Equipment Manufacturers (OEMs)
• Pharmaceutical Contract Manufacturing
– HollisterStier Laboratories
– Immunotherapy and contract manufacturing
• Pharmaceutical Contract Manufacturing
– Senn Chemicals
– Early development to commercial API manufacture
3/6/13 22Mentus / 321 Medical Launch
23. Sanmina
What We Make, Makes a Difference
12 Slides
3/6/13 23Mentus / 321 Medical Launch
24. Case Study #1
• Electronic manufacturing services (EMS) Industry
– Electronic Contract Manufacturing (ECM)
– Design, test, manufacture, distribute, and repair for
electronic components for original equipment
manufacturers (OEMs).
– SCI (then Space Craft Inc.; now Sanmina) was the first
major EMS company in North America.
• Range of sizes
– Tier 1: >$800m/1Billion
• Foxconn/HonHai (about $50B) (of the famed iPod city scandal),
Flextronics (about $35B), Jabil, Benchmark Electronics, and
Sanmina-SCI (about $10B)
– Tier 2: $250/300m to $1B
– Tier 3: <$250m
3/6/13 24Mentus / 321 Medical Launch
25. Sanmina History
SanminaSCI
• SCI was founded in a basement in Huntsville, AL in
1961 growing into a billion-dollar business by
constructing aerospace components.
• The Sanmina company was founded by Jure Sola in
1980, as a printed circuit manufacturer.
• In December 2001, Sanmina merged with SCI for $6
billion.
• San Jose, CA company has 41,000 employees in
over 20 countries, and 2012 revenues of over $6
billion, #366 on Fortune 500 list.
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26. • Mentus has produced both investor and online
communications for the last decade
• Sanmina needed to refresh its brand and online
persona
• Needed to incorporate a content marketing
program online
Sanmina-SCI Branding Visual
Vocabulary
263/6/13 26Mentus / 321 Medical Launch
34. Social Media Program
LinkedIn Campaign
• Sanmina's medical division is investing in LinkedIn's
display ad units to promote brand awareness around
Sanmina's medical manufacturing capabilities.
• Industry: Medical Devices, BioTech
• Function: Operations, Engineering, Prod. Dev.,
Research Engineer, Management
• Seniority: Director level and above (Director, VP,
SVP, EVP, COO, CTO, CIO
3/6/13 Mentus / 321 Medical Launch 34
36. Case Study #2
HollisterStier
• Contract manufacturer
– high quality sterile injectables for the global
pharmaceutical and biopharmaceutical market
• Product Value:
– Multidisciplinary teams
– Custom solutions from development through
commercialization
• Committed to meeting customer expectations
– From quality manufacturing to regulatory support
3/6/13 Mentus / 321 Medical Launch 36
37. Moving to the Next Level
• Needed to redefine and reinvigorate their brand
• HollisterStier was moving from a tier three to tier
two contract manufacturer
– Expansion program underway
– Pursuing larger pharma players and bigger contracts
• Company at a ‘positioning crossroads’
– Management team divided on positioning
– “Would it really move the needle for the company?”
3/6/13 Mentus / 321 Medical Launch 37
38. Opportunity
• Mentus conducted research to determine
– What customers most valued in a CMO
– What they believed about HollisterStier
– How HollisterStier compared to the competition
• Highest rating...?
– HollisterStier’s commitment to quality and dedication
to customer service and delivering as promised
• Instead of price, speed and technology(!)
Mentus / 321 Medical Launch 383/6/13
39. Manufacturing Positioning
Statement
• HollisterStier Contract Manufacturing is a
customer-centric group of professionals
dedicated to the manufacture of high quality
sterile injectables for the global pharmaceutical
and biopharmaceutical markets.
• Our multidisciplinary teams provide custom
solutions to customer specific project goals from
development through commercialization.
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40. Allergy Positioning Statement
• HollisterStier Laboratories is a customer-
centric group of professionals dedicated to
consistently delivering the highest quality allergy
products, customer service and manufacturing
operations for the global allergy market.
• Our customer relationships are built on mutual
respect, trust and the shared desire to provide
the best possible care to the patient.
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41. Messaging
The HollisterStier team is dedicated
to exceeding customer expectations.
The company is committed to providing
the quality that you expect and
the service that you deserve.
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42. Program Implementation
• Visual vocabulary leveraged HollisterStier’s
customer-centric business model
• Creative platform made an immediate read and
emotional connection with the positioning
• A communications plan rolled out the positioning
• Plan included trade shows
advertising and
editorial calendar opportunities
Tagline “At Your Service”
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52. Results:
• HollisterStier launched new brand at BIO 2006
– Supported introduction with trade advertising and
direct mail
• Company secured 4X qualified leads
– and a 45% increase in sales
• Acquired by Jubilant Organosys
– June of 2007.
• Jubilant supports these marketing initiatives
– Which are revolutionizing the Allergy industry
523/6/13 Mentus / 321 Medical Launch
54. 54
Case Study #3
Senn Chemicals
• Research based, Swiss custom contract
manufacturer founded in 1963
• Development, scale-up and large scale custom
manufacturing of peptides, peptidomimetics and
complex organic molecules
• 45 year track record of production expertise,
employing 100 motivated and qualified people
worldwide
3/6/13 Mentus / 321 Medical Launch
55. Moving to the Next Level
• Needed to redefine and reinvigorate their brand
• Needed to make online presence more professional
– Pursuing larger pharma players and bigger contracts
– More competitive environment, especially in U.S.
• Company at a “marketing crossroads”
• Needed to be seen as technology and service
leader
553/6/13 Mentus / 321 Medical Launch
57. Program Implementation
• A new brand positioning was developed
• Creative platform made an immediate read and
emotional connection with the positioning
• A communications plan rolled out the positioning
• Plan included New website
Trade shows
Advertising
Tagline “Chemistry:
Targeting Your Success”
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58. Brand and Website Concepts
• Our pursuit of excellence
• The Swiss connection
• Taking it personally
• Where every step counts
• Focus on the target
3/6/13 58Mentus / 321 Medical Launch
81. How
You Should Do It
(Hint: Start with your website...)
24 Slides
3/6/13 Mentus / 321 Medical Launch 81
82. Your most powerful sales &
marketing tool
• A good website is critical in your sales process
• It can help you:
– Generate leads
– Nurture existing leads and move them closer to purchase
– Deliver information about your products & services in a compelling way
– Process orders, cross- and up-sell, and run special promotions
– Communicate with existing customers and distribution channels
– Generate publicity
• It is an interactive brochure
– Speaking with different groups
– Converts visitors into prospects and prospects into customers
– An extension of your brand and an example of the quality of work you do
• Must effectively communicate and support your brand
• Wrap your site with richer content and marketing functionality
– Access broad and potentially lucrative marketing capabilities
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87% of customers said their
online interaction with the
company “positively
impacted” their likelihood of
purchase from that company
Twitter Study
84. Your Website
Marketing
3/6/13 Mentus / 321 Medical Launch 84
Marketing
Leads
Social
Media
Marketing
Email
Marketing
Organic
SEO
Analytics
Conversion
Optimization
PayPerClick
Adwords
Content
Marketing
Offline
Marketing
Offline
Marketing
85. Increasing engagement and interactivity
(Getting visitors to stick around)
Research shows...
• The longer someone stays on your site, the more
likely they are to do something on it.
– They're more likely to ask a question, subscribe to your
newsletter, or email you...
• Draw and keep visitors
– by giving them a reason to come and explore your site
• Make your site more interesting
– Inform and entertain your visitors.
– A good place to hang out – “stickier”
– A sense of community helps bring people back.
• Besides content(!), engagement devices can help.
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86. Engagement Devices
• Using Images
• Videos
• Online Help
• Online Forum
• News Column
• Newsletter
• Search Engine Tool
• Entertainment
• Opinion Poll or Survey
• Syndicated Content
• Excerpts
• Free Downloads
• Blogs
• Social Media
- LinkedIn
- Facebook
- Twitter
- YouTube
3/6/13 86Mentus / 321 Medical Launch
87. Make your site more interesting
• Pictures of people improves responsiveness over
53%
• Using video can deliver a fuller experience for
visitors.
– A third of the total time spent online is with video.
– Featuring video increases responsiveness by 49.5%.
• Data-entry fields improves responsiveness over 52%
• Dynamic changing XML text improves over 49%
• Greater interactivity improves over 48%
• Multiple links improves over 38%
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88. Video Best Practices
• Keep videos short (30 seconds to 3 minutes).
– Web users have short attention span.
– Cut your video down into "bite size" pieces
• Consider a short “teaser video”
– Tells what's in store if they visit site to "view our full length video”
• Videos need to be interesting, and humor can help
– Create interest with key points viewer wants to know more about
– Create a series of different short videos to cover different things
– Use lowest bandwidth
• Allows viewers to view on broadest range of devices
• The more options you provide, the wider your audience
• Consider your SEO tactics via YouTube
– Hosting video on your website supercharges your results
3/6/13 88Mentus / 321 Medical Launch
89. Syndicated Content
Repurposed Content
• Easy for websites to offer fresh, up-to-date information
– Takes hardly any effort
• Many online sources enable re-posting of their content
– Reports, articles, reports, or tips, etc.
– In return for this content, you include the author’s info
• A few good sources can help beef up your newsletter for a long time
• Examples of online syndicated content:
– Daily self-empowering message
– Brain teasers, "On This Day In History" events, wine content, top software
downloads
– 75 different self-updating news channels
• Sports, environmental, travel and family/parenting, career and employment, pets, world
news, health, religion, and science
– Personal daily horoscope(!)
– Quote of the day
– Latest entertainment news
– NASA Photo of the Day
3/6/13 89Mentus / 321 Medical Launch
90. Opinion Poll or Survey
Online Surveys
• Opinion polls create interest, add interactivity
– Great as a survey tool
– Very effective if news is important in your industry
• Important to update surveys regularly
– Post the results of previous opinion polls
• Polls provide visitors’ opinions
– Best way to find out what you want, but were afraid to ask
• Many online survey tools available
– 99polls provides customized surveys and polls
– 80% of Fortune 100 currently using SurveyMonkey
3/6/13 90Mentus / 321 Medical Launch
91. Other Engagement Devices
• Live Person Engagement
– Getting help with real "live" person builds engagement
• An online forum or questions submission section
– Powerful mechanism for marketing a sense of
community
• A news column makes your site more interactive
• Provide quality information through a newsletter
– Builds credibility, trust, and brand awareness
• Excerpts of large documents/videos increases
interactivity
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92. Excerpts
Parts of Larger Documents
• Excerpts of large documents or videos increases
interactivity
– Simply provide a download of part of your document
• Enables capture of prospects’ email addresses(!)
– Reveals subject interest
• Excerpt download gives visitors opportunity to
“sample”
– Just like in a bookstore
– Online equivalent of having a good browse
• Really useful with extensive video or audio material
– Use your best "sound bite" as your excerpt teaser
3/6/13 92Mentus / 321 Medical Launch
93. Free Downloads
Viral Marketing Content, Software, eBooks,
Templates
• "Give and you shall receive!"
– Giving something away increases your “market reach”
– Ask visitors to pass on to their friends, clients, and others
• Create out of existing materials with minimal effort
– This can both entertain and inform people
• If powerful enough, it will spontaneously go viral
– Simply because it has such an effective message
– Can incorporate humor, human interest, candor, or
anything that appeal to the human psyche
• Keep it relevant to your audience, industry and
brand
3/6/13 93Mentus / 321 Medical Launch
94. New Media
• Blogs
– User-generated website with entries in journal style
– Displayed in a reverse chronological order
– Video blog includes video
• RSS
– web feed formats used to publish frequently updated digital
content, such as blogs, news feeds or podcast
• Social networks/Social Media
– Facebook
– LinkedIn
– YouTube
– Twitter
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95. Twitter
• 31% of users follow a brand
• Over 7,800,000 brand recommendations per month
96. YouTube
• It is the most powerful on-demand communication
platform in existence (OPA study)
• It has the potential to be viral
• It’s high impact
98. LinkedIn
• 200 million members in over 200 countries.
• Executives from all Fortune 500 companies members.
• Purely professional social media forum
– Makes it integral to any social media plan
99. WALK
Slowly establish
digital presence
RUN
Build relationships
Make friends
FLY
Engage with
the community
Company wide
media audit
Blog monitoring &
benchmarking for
corporate brand
conversations
Establishment of
a global
New Media
Task Force
RSS Feeds
Key Opinion Leaders
(KOL) and Patient
Videos
Identification of
Influential Bloggers
and Key Contacts
Vetting of concerns
with legal, regulatory,
commercial and other
key internal functions
Take part in social
media conference and
events
Engage on other
companies’ social
media platforms that
align with your interests
and issues
Be honest, transparent,
talk about things people
are interested in, offer
guidance and help
where appropriate
Corporate Blog
Corporate Facebook
page
Twitter sites
YouTube presence
Collaboration Site
CRAWL
Understand
stakeholder insights
100. Social Media Rules
• Immediacy
• It’s a conversation, not a campaign
• Must be based on core business goals
• Must scale across the organization
• Authentic consumer input
106. Take Aways
• Select the right channel to reach your target
• Conversion and take-up is the focus
• Research “best practices”
• Just because the technology is there, doesn’t mean it is
the right tool for your audience
• Limited budget: choose one or two technologies that...
– Support your CRO business goals
– Support your message(s)
– Measurable for effectiveness
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