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KEYNOTE
Adam Leach
HEAD OF DIGITAL
THE MARKETING POD
Growing Your Business
The Right Way:
Why Strategy Is Vital
BOSTON, MA ~ JUNE 13 - 14, 2022
DIGIMARCONNEWENGLAND.COM | #DigiMarConNewEngland
“Marketing is no longer about the
stuff that you make, but about the
stories you tell.” – Seth Godin
marketingpod.com
Growing your business the right way: Why strategy is vital
Identifying opportunity
Scaling your organisation
marketingpod.com
Growing your business the right way: Why strategy is vital
marketingpod.com
Growing your business the right way: Why strategy is vital
Year 1 Year 2 Year 3 Year 4
Growth
Cost Revenue
Year 1 Year 2 Year 3 Year 4
Scaling
Cost Revenue
Scaling the organisation
marketingpod.com
Growing your business the right way: Why strategy is vital
1. Scaling through existing
customers
Cross-selling, up-selling,
renewal and extension.
2. Scaling through further
market penetration
Within existing markets, acquire
new customers.
3. Scaling through new
markets
Introduce your business to new
local or global markets.
4. Scaling through new
audiences
Expanding stakeholder
networks
5. Scaling through channel
partnerships
Working with resellers, affiliates
and trade bodies.
6. Scaling through merger
and acquisition
Combining companies to scale
an organisation.
Scaling the organisation
marketingpod.com
Growing your business the right way: Why strategy is vital – Source: Ansoff
Existing Products New Products
Existing
Markets
Market Penetration Product Development
New
Markets
Market Development Diversification
Scaling the organisation
Identifying opportunity
New markets, new regions,
new audiences
marketingpod.com
Growing your business the right way: Why strategy is vital
marketingpod.com
Growing your business the right way: Why strategy is vital
marketingpod.com
Growing your business the right way: Why strategy is vital
Identifying new markets
marketingpod.com
Growing your business the right way: Why strategy is vital
Landscape research – PESTEL model
Political Environmental Societal Technological Economic Legal
For customers;
Restrictions in-place
Decision making
capacity
Buyer confidence
For you;
Procurement
requirements
Stability of market
For customers;
What is the demand
for your products or
services in-market?
Market trends and
sentiment
External influencers
For you;
What competitors are
in-market?
How do you onboard
or serve customers
in-market?
For customers;
How does the
product fit into ways
of work
Societal trends
For you;
Do you understand
the ways of doing
business?
What is the decision-
making process?
How is media
consumed?
For customers;
What are they
missing out on?
What are they unable
to do compared to
competitors?
For you;
Tool availability
What infrastructure
exists in-market?
Is there technology
or skill to service in-
market?
For customers;
Pricing
Economic status
Market conditions
For you;
Buying cycles
Purchasing power
Contractual
structures
Profitability
expectations
For customers;
Legal requirements
for the customer
For you;
Regulatory
requirements
Compliance
requirements
Identifying new markets
marketingpod.com
Growing your business the right way: Why strategy is vital
Landscape research
▪ PESTEL
▪ Political
▪ Environmental
▪ Societal
▪ Technological
▪ Economic
▪ Legal
▪ Competitive environment
▪ Market measurement
Customer profiling
▪ Qualitative Research
▪ Focus groups
▪ In-depth interviews
▪ Panel/forums
▪ Quantitative Testing
▪ Polls
▪ Surveys
Outputs
▪ SWOT Analysis
▪ Ansoff Matrix
▪ Market Plan
Identifying new markets
marketingpod.com
Growing your business the right way: Why strategy is vital
Measuring the total addressable
market size is a difficult task,
however some tools provide
assets.
One tool which provides a good
indication of the size of your total
addressable market, is Clearbit.
www.clearbit.com
marketingpod.com
Growing your business the right way: Why strategy is vital
Prospect
Marketing Qualified Lead
Sales Qualified Lead
Opportunity
Customer
Advocate
Buyer status: Not ready to buy
Our objective: Piquing interest and
build brand awareness
Buyer status: Looking to buy, market research
Our objective: We can meet your needs
Buyer status: Decision to purchase
Our objective: Convert to sale and overcome
objections
Top of the funnel
Middle of the funnel
Bottom of the funnel
Buyer status: Validation & satisfaction
Our Objective: Loyalty establishing,
cross-sell, recommendation
Customer Communications
marketingpod.com
Growing your business the right way: Why strategy is vital
Prospect
Marketing Qualified Lead
Sales Qualified Lead
Opportunity
Customer
Advocate
Channels include PR, OOH, TV
Broadcast, Radio Broadcast,
Display, Organic Social
Channels include SEO, sales enablement,
webinars, events, whitepapers
Channels include 1:1 targeted comms,
comparison material, testimonials & case
studies.
Top of the funnel
Middle of the funnel
Bottom of the funnel
Channels include ongoing engagement,
next-best product recommendations,
client events & roundtables
Customer Communications
Building your strategy
Creating your content strategy
marketingpod.com
Growing your business the right way: Why strategy is vital
marketingpod.com
Growing your business the right way: Why strategy is vital
❑ Where do your customers
get their information?
eg. are they looking online,
print, recommendation,
comparison sites, trade journals
or reviews?
❑ How do your customers
access information?
eg. social media, press, peer
groups, online publications,
browsing preferred suppliers
etc.
❑ Who are your customer
personas?
Building your personas to a role,
demographic, audience level
considering the full decision
making unit.
❑ What are their key pain
points?
and how does your
product/service address them?
❑ Is your messaging fit for
market?
Is it meaningful and how can
they connect with it, is it rooted
in fact and customer interest.
❑ What proof points do you
have for your customers?
Reviewed stats, facts, case
studies providing credibility to
your products and organisation.
Creating your content strategy
Creating your content strategy
marketingpod.com
Growing your business the right way: Why strategy is vital
Umbrella Statement
External Message
Proof Point 1
Proof Point 2
Proof Point 3
External Message
Proof Point 1
Proof Point 2
Proof Point 3
Customer Need 1 Customer Need 2 Customer Need 3
External Message
Proof Point 1
Proof Point 2
Proof Point 3
Building your strategy
Selecting a channel mix
marketingpod.com
Growing your business the right way: Why strategy is vital
marketingpod.com
Growing your business the right way: Why strategy is vital
Sponsored content
Banner advertising
Paid search
PPC
Earned Media
Shared
Media
Owned Media
Paid
Media
Media relations
Influencers
Editorial features & news
stories
Awards
Social
Referral
Proactive
commentary
Website
Social channels
Content
Webinars & guides
Video
Podcasts
Crafted not cobbled
Building your martech stack
marketingpod.com
Growing your business the right way: Why strategy is vital
Crafted not cobbled
marketingpod.com
Growing your business the right way: Why strategy is vital – Source: HubSpot
Crafted not cobbled
marketingpod.com
Growing your business the right way: Why strategy is vital – Source: HubSpot
Analytics & measurement
marketingpod.com
Growing your business the right way: Why strategy is vital
Case studies
How does this work in practice?
marketingpod.com
Growing your business the right way: Why strategy is vital
marketingpod.com
Growing your business the right way: Why strategy is vital
1. Defining their proposition:
Following global internal
research with subject matter
experts, we developed a series
of use cases which articulate
the tangible value of their
product allowing us to review
their existing messaging and
realign it to their core markets.
2. Carving out their position:
Striving to be seen as a
forward-thinking, thought-
leader, we developed content
that established them as such.
With an integrated PR and
content strategy including key
content that challenged
industry norms.
3. Focus on digital presence:
It’s important that their brand
personality and strong visual
identity are reflected online,
We established a global tech
stack, website, global social
media presence and a focus on
SEO within international
markets.
Accessing a new market
Bringing this content to market included launching a campaign
to target risk professionals across multiple channels; including
Organic Search, Display PPC, and Social Media.
To build Duco’s brand awareness and credibility within the risk
community we partnered their team with Primia, an industry
association within the market.
Assets included the survey and whitepaper followed by a
webinar, associated content and a martech-driven nurture
journey of multiple communications.
The campaign was run globally with high focus areas including
USA, Europe and Singapore.
marketingpod.com
Growing your business the right way: Why strategy is vital
Working as a team
Checklist
marketingpod.com
Growing your business the right way: Why strategy is vital
marketingpod.com
Growing your business the right way: Why strategy is vital
❑ Do I understand the market?
❑ Do I understand the customers?
❑ Is our messaging meaningful?
❑ Is our content relevant and compelling?
❑ Do I understand how to access customers?
❑ Am I maximising content across the channel mix?
❑ Are analytics in place so we can tweak the
strategy based on performance and insight?
Your scaling checklist
Speak with us today, or visit our stand
to be sent a copy of our guide to
developing a digital-first PR strategy.
Growing Your Business The Right Way: Why Strategy Is Vital - Adam Leach, The Marketing Pod

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Growing Your Business The Right Way: Why Strategy Is Vital - Adam Leach, The Marketing Pod

  • 1. KEYNOTE Adam Leach HEAD OF DIGITAL THE MARKETING POD Growing Your Business The Right Way: Why Strategy Is Vital BOSTON, MA ~ JUNE 13 - 14, 2022 DIGIMARCONNEWENGLAND.COM | #DigiMarConNewEngland
  • 2. “Marketing is no longer about the stuff that you make, but about the stories you tell.” – Seth Godin marketingpod.com Growing your business the right way: Why strategy is vital
  • 3. Identifying opportunity Scaling your organisation marketingpod.com Growing your business the right way: Why strategy is vital
  • 4. marketingpod.com Growing your business the right way: Why strategy is vital Year 1 Year 2 Year 3 Year 4 Growth Cost Revenue Year 1 Year 2 Year 3 Year 4 Scaling Cost Revenue Scaling the organisation
  • 5. marketingpod.com Growing your business the right way: Why strategy is vital 1. Scaling through existing customers Cross-selling, up-selling, renewal and extension. 2. Scaling through further market penetration Within existing markets, acquire new customers. 3. Scaling through new markets Introduce your business to new local or global markets. 4. Scaling through new audiences Expanding stakeholder networks 5. Scaling through channel partnerships Working with resellers, affiliates and trade bodies. 6. Scaling through merger and acquisition Combining companies to scale an organisation. Scaling the organisation
  • 6. marketingpod.com Growing your business the right way: Why strategy is vital – Source: Ansoff Existing Products New Products Existing Markets Market Penetration Product Development New Markets Market Development Diversification Scaling the organisation
  • 7. Identifying opportunity New markets, new regions, new audiences marketingpod.com Growing your business the right way: Why strategy is vital
  • 8. marketingpod.com Growing your business the right way: Why strategy is vital
  • 9. marketingpod.com Growing your business the right way: Why strategy is vital
  • 10. Identifying new markets marketingpod.com Growing your business the right way: Why strategy is vital Landscape research – PESTEL model Political Environmental Societal Technological Economic Legal For customers; Restrictions in-place Decision making capacity Buyer confidence For you; Procurement requirements Stability of market For customers; What is the demand for your products or services in-market? Market trends and sentiment External influencers For you; What competitors are in-market? How do you onboard or serve customers in-market? For customers; How does the product fit into ways of work Societal trends For you; Do you understand the ways of doing business? What is the decision- making process? How is media consumed? For customers; What are they missing out on? What are they unable to do compared to competitors? For you; Tool availability What infrastructure exists in-market? Is there technology or skill to service in- market? For customers; Pricing Economic status Market conditions For you; Buying cycles Purchasing power Contractual structures Profitability expectations For customers; Legal requirements for the customer For you; Regulatory requirements Compliance requirements
  • 11. Identifying new markets marketingpod.com Growing your business the right way: Why strategy is vital Landscape research ▪ PESTEL ▪ Political ▪ Environmental ▪ Societal ▪ Technological ▪ Economic ▪ Legal ▪ Competitive environment ▪ Market measurement Customer profiling ▪ Qualitative Research ▪ Focus groups ▪ In-depth interviews ▪ Panel/forums ▪ Quantitative Testing ▪ Polls ▪ Surveys Outputs ▪ SWOT Analysis ▪ Ansoff Matrix ▪ Market Plan
  • 12. Identifying new markets marketingpod.com Growing your business the right way: Why strategy is vital Measuring the total addressable market size is a difficult task, however some tools provide assets. One tool which provides a good indication of the size of your total addressable market, is Clearbit. www.clearbit.com
  • 13. marketingpod.com Growing your business the right way: Why strategy is vital Prospect Marketing Qualified Lead Sales Qualified Lead Opportunity Customer Advocate Buyer status: Not ready to buy Our objective: Piquing interest and build brand awareness Buyer status: Looking to buy, market research Our objective: We can meet your needs Buyer status: Decision to purchase Our objective: Convert to sale and overcome objections Top of the funnel Middle of the funnel Bottom of the funnel Buyer status: Validation & satisfaction Our Objective: Loyalty establishing, cross-sell, recommendation Customer Communications
  • 14. marketingpod.com Growing your business the right way: Why strategy is vital Prospect Marketing Qualified Lead Sales Qualified Lead Opportunity Customer Advocate Channels include PR, OOH, TV Broadcast, Radio Broadcast, Display, Organic Social Channels include SEO, sales enablement, webinars, events, whitepapers Channels include 1:1 targeted comms, comparison material, testimonials & case studies. Top of the funnel Middle of the funnel Bottom of the funnel Channels include ongoing engagement, next-best product recommendations, client events & roundtables Customer Communications
  • 15. Building your strategy Creating your content strategy marketingpod.com Growing your business the right way: Why strategy is vital
  • 16. marketingpod.com Growing your business the right way: Why strategy is vital ❑ Where do your customers get their information? eg. are they looking online, print, recommendation, comparison sites, trade journals or reviews? ❑ How do your customers access information? eg. social media, press, peer groups, online publications, browsing preferred suppliers etc. ❑ Who are your customer personas? Building your personas to a role, demographic, audience level considering the full decision making unit. ❑ What are their key pain points? and how does your product/service address them? ❑ Is your messaging fit for market? Is it meaningful and how can they connect with it, is it rooted in fact and customer interest. ❑ What proof points do you have for your customers? Reviewed stats, facts, case studies providing credibility to your products and organisation. Creating your content strategy
  • 17. Creating your content strategy marketingpod.com Growing your business the right way: Why strategy is vital Umbrella Statement External Message Proof Point 1 Proof Point 2 Proof Point 3 External Message Proof Point 1 Proof Point 2 Proof Point 3 Customer Need 1 Customer Need 2 Customer Need 3 External Message Proof Point 1 Proof Point 2 Proof Point 3
  • 18. Building your strategy Selecting a channel mix marketingpod.com Growing your business the right way: Why strategy is vital
  • 19. marketingpod.com Growing your business the right way: Why strategy is vital Sponsored content Banner advertising Paid search PPC Earned Media Shared Media Owned Media Paid Media Media relations Influencers Editorial features & news stories Awards Social Referral Proactive commentary Website Social channels Content Webinars & guides Video Podcasts
  • 20. Crafted not cobbled Building your martech stack marketingpod.com Growing your business the right way: Why strategy is vital
  • 21. Crafted not cobbled marketingpod.com Growing your business the right way: Why strategy is vital – Source: HubSpot
  • 22. Crafted not cobbled marketingpod.com Growing your business the right way: Why strategy is vital – Source: HubSpot
  • 23. Analytics & measurement marketingpod.com Growing your business the right way: Why strategy is vital
  • 24. Case studies How does this work in practice? marketingpod.com Growing your business the right way: Why strategy is vital
  • 25. marketingpod.com Growing your business the right way: Why strategy is vital 1. Defining their proposition: Following global internal research with subject matter experts, we developed a series of use cases which articulate the tangible value of their product allowing us to review their existing messaging and realign it to their core markets. 2. Carving out their position: Striving to be seen as a forward-thinking, thought- leader, we developed content that established them as such. With an integrated PR and content strategy including key content that challenged industry norms. 3. Focus on digital presence: It’s important that their brand personality and strong visual identity are reflected online, We established a global tech stack, website, global social media presence and a focus on SEO within international markets.
  • 26. Accessing a new market Bringing this content to market included launching a campaign to target risk professionals across multiple channels; including Organic Search, Display PPC, and Social Media. To build Duco’s brand awareness and credibility within the risk community we partnered their team with Primia, an industry association within the market. Assets included the survey and whitepaper followed by a webinar, associated content and a martech-driven nurture journey of multiple communications. The campaign was run globally with high focus areas including USA, Europe and Singapore. marketingpod.com Growing your business the right way: Why strategy is vital
  • 27. Working as a team Checklist marketingpod.com Growing your business the right way: Why strategy is vital
  • 28. marketingpod.com Growing your business the right way: Why strategy is vital ❑ Do I understand the market? ❑ Do I understand the customers? ❑ Is our messaging meaningful? ❑ Is our content relevant and compelling? ❑ Do I understand how to access customers? ❑ Am I maximising content across the channel mix? ❑ Are analytics in place so we can tweak the strategy based on performance and insight? Your scaling checklist Speak with us today, or visit our stand to be sent a copy of our guide to developing a digital-first PR strategy.