SlideShare a Scribd company logo
12.12.20141
Introduction
1. Team members
2. Logo meaning
3. Brand guidelines - logo colors & background
4. Brand colour palette
5. Mission
6. Vision
7. Motto
8. Competitive advantage
9. Brand Mood board
10. Brand characteristics
11. Core identity
12. Brand Personality Model
13. Brand Identity
14. Prism model
15. Relationship
16. Self-concept
17. Market statistic
18. Sustainability
19. Location
20. Advertisement
21. Theme Model
22. Conclusion
23. References 2
3
4
5-6
7
8
9
10
11-12
13
14
15
16-19
21
22
23-24
25-35
36-39
40-41
42
43-48
49-53
54
55-57
Team Members
Kamil Pishyari
Creative Director
S1444392
Amtul Baseer
Brand Director
S1441152
Aigerim Orazalina Aidana Mynbayeva
3
Sustainability &
Culture Director
S1444847
CRM Director
S1444564
LOGO MEANINGS
According to Entrepreneur magazine (2014), brand logo is
the basic that help customers to better understand the purposes
of the brand. Brand logo was used to reflect the demonstrative
personality of brand ( Keller, 2013). The logo of Wizard City
contains two main letters of "W" and "C". The main letter of the
Wizard was illustrated like a roller coaster with a carousel, the
letter "C" was shown like a moon. The logo contains a character
of the child sitting on the edge of the moon and the falling star.
The message of the child is that we are getting older and older
and forget that once we were younger, we never stopped to face
adventures, try everything extremely. The falling star shows, that
dream you are holding in your mind, that is possible, because the
falling star illustrates that people make a wish and believes that
one day, this wish will come true.
4
http://www.entrepreneur.com/encyclopedia/branding
Keller, Kevin Lane, 2013. Strategic Brand Management. 4th ed. Publisher: Pearson Education Inc
BRANDING GUIDELINES - logo colors
C:22 M:94 Y:83 K:13
af2f35 0c0908
C:73 M:68 Y:67 K:86
C:73 M:68 Y:67 K:86
fdfdfd
0c0908
C:0 M:0 Y:0 K:0
f70e0e
C:0 M:100 Y:100 K:0
c8c2ad
C:22 M:19 Y:32 K:0
WIZARD CITY
Text type: DIN
Condenscend Font:Bold
Size:24.48pt C:73 M:68 Y:67 K:86
0c0908
5
BRANDING GUIDELINES - BACKGROUND
b9caca B4B395D4C79B fdfdfd 798385
C:55 M:41 Y:42 K:6C:0 M:0 Y:0 K:0C:31 M:23 Y:44 K:0C:18 M:17 Y:45 K:0C:27 M:12 Y:18 K:0
6
BRAND COLOUR PALETTE
http://www.color-wheel-pro.com/color-meaning.html
Wizard city uses one primary and 2 non primary,
warm colors. The red color of fire shows passion,
love, desire associated with energy, strength,
power. Red is a very emotionally intense color.
The black color is associated with power,
elegance, formality.
Black is a mysterious color associated with fear
and the unknown. Combined with red – black
gives a very powerful color scheme. White is
associated with light, goodness, innocence and
virginity. It is considered to be the color of
perfection.
The background with sky and clouds make this
logo simply to notice, without aggression, giving
shade of tenderness
7
MISSION
8
Be the best amusement park for our people in each community around the world
and delivers operational excellence to our customers.
VISSION
“Our vision is to be the word’s best amusement
park by creating a friendly environment for
people”
9
MOTTO
10
It is time to feel magic in our world of adventures
We are confident that our strategy
can not be implemented, found to costly or duplicated
by
our competitors. The carousels like Spherothon, Cake,
Centipede, The expander, Unpredictable Catapult,
will be the first in the market
COMPETITIVE ADVANTAGE
11
12
Competitive advantage (Carousels)
Spheroton – when the rotation starts the seats are lifted
slowly by the centrifugal force, causing people to float
upside down
Catapult - the main idea is that the person does not know
which track he is going to take, unpredictability is the
main aspect
Wizard eye – height instead of acceleration
The Expander – highly extremely
Brand Mood Board
13
14
Brand Characteristics
WIZARD CITY
passion
DREAM
strength
Friendly
Love
Imaginative
Spirited
energy
TENDERNESS
DESIRABLE
Innovative
formalityCreative
Confident
ELEGANCE
goodness
Power
fun loving
Amusement
Mysterious
magical
emotional
15
Core Identity Aaker (1996)
Service: funfair, restaurant, online/offline stores and thrill
rides such as roller coaster, air, enterprise etc.
Extended service: strong customer relationship
According to our step model we provide service to our
customers.
S- our team members/staff give smile when they meet any
customer it is our staff main duty.
T- talk to customer about rides tell them about information
about rides such as enterprise, air speeds.
E – solve enquiries and problems about customers according
to rides.
P- provide service by passion so customer get the awesome
experience abut wizard city.
S- say good by at the end of customer service so he get good
memorable thoughts about or wizard city customer service.
16
Brand Personality Model
Sincerity
Down to Earth
Honest
Wholesome
Cheerful
Excitement
Daring
Spirited
Imaginative
Up-to-date
Competence
Reliable
Intelligent
Successful
Sophistication Ruggedness
Upper Class
Charming
Outdoorsy
Tough
17
• The personality of Wizard city brand will be young, active,
energetic, enthusiastic and friendly to the customers.
• We providing a variety of moments to laugh together, and
create memories together.
18
Wizard City Personality as a Person
• According to( Aaker 1997) Brand Personality Model Wizard City is
fit into Excitement dimension.
• Wizard City is providing their service to , Cheerful as well as fun-
loving, spirited, Daring, imaginative and Up-to-date.
• Wizard City make people happy and provide them the fun-loving
adventurous environment by its exciting rides such as snake cross
ride, oblivion, ripsa, enterprise etc. .
• Wizard city is all about playfulness, spontaneity and celebration.
• Wizard City focuses on humorous, fun, excitement and adventure by
its thrilling musical environment.
19
WIZARD CITY AS PERSON IS
Wizard City Relationship
20
According to Fournier (1994) our brand typology is
• Close friendship
Wizard City give discounts to their frequent customers and respect
them a lot and also make a friendly relation by printing a free Tattoo
of wizard city log on their face/ hand at the entrance.
• Childhood Friendship
Wizard city is the place which is remember able and cant be forget
and always be in the mind of customers when they thought about
adventure and fun. People came their with friends in groups and
many school trips are also held their so people gets very loveable
memorize from that place.
We also provide bravery certificates to the customer who took thrill
rides in wizard city.
Brand
identity
Brand Heritage
I started in London
in the month of
September and
have grown to live
across the world
Brand offer
I offer a wide
range of
entertainment
through my
adventurous rides
and funfair
programes
Brand audience
I help young
children's, their
parents, friends
and family all over
the world through
my adventurous
exciting offers
Brand Benefit
I create the daring,
exciting fun loving
environment that
makes my
audience happy
and provide
confidence of doing
dares
Brand values,
beliefs
I courage honesty,
openness, courage,
fairness, and clarity
in communication
Brand mission
Our mission is to
create what our
costumers do not
expect, and to deliver
our excellence to our
costumers. We make
complex simple
Brand vision
With an eye to the
future
21
.
Physique
Logo is simple
including
rollercoaster ride
with full of
imagination
Colour –
offwhite,black , red
colour
Personality
Exciting
Extrovert
Daring
Spirited
Culture
Diverse up -to-
date shared
valued culture
Self image
Bold
Confident
belonged to a fun
loving
community
Reflection
Strong creative
adventurous
Relation
A fun loving,
loyal friendly
adventurous
environment
which is
transmitted from
generation to
generation.
Kapferer (1986) Prism Model
22
Self-concept
• Informal, emotional,
colourful, adventurous,
energetic, happy, dreamer.
23
• Self-concept may be defined as “the
totality of one’s thoughts and feelings
having reference to himself as an
object. “ (Sirgy, 1982). The self-
concept is a cognitive structure which
in turn is associated with many
emotions and feelings
24
25
What is the Amusement Parks Industry?
Amusement and theme park companies serve people
wishful to entertainment. Often they deliver to customers
such service as rides on mechanical roller- coasters, water
rides, games, shows, exhibits, refreshment stands and
other.
Market Statistics • The global amusement and theme park market
is expected to make income of almost $32
billion by 2017, according to research from
Global Industry Analysts.
• Going forward market growth will be
increased by rising consumer spending on
leisure and entertainment, growths of
income, and higher popularity of
entertainment parks. Power of that will drive
demand is in increasing of middle class
households.
• Theme park visitor attendance has been
stabilizing over recent years, particularly in
USA and Europe . The barriers to growth of
this segment of the economic can be caused by
the unemployment, high rivalry, and by the
state of the global economy as well.
Exploring Business, v. 1.0 by Karen Collins
26
Attendance at amusement and theme parks in UK by facility in 2013 (in
millions)
• Alton Towers 2,5 mln
• Legoland Windsor 2,06
• Thorpe park 2,0
• Chessington world of adventurers 1,5
• Although such attractions such as theme parks very popular and
demanded, there are no more than 20 major parks in the UK. In addition,
those in the South of the country face to competition from European
parks; Disneyland Paris attracts a lot of UK visitors. But Alton Towers
the only one park in UK that successfully struggle with such popular and
world recognized Disneyland Paris park . Its Alton Towers park is the
most popular in the UK followed by Thorpe Park, Chessington World of
Adventures and Legoland.
• Merlin Entertainments dominates the UK scene, with its parks. The 70%
of revenues belongs to this corporation of overall in the UK. It has
invested in its attractions with new rides, and its strategy of providing
accommodation has also proved popular - all its parks now have a hotel
or are seeking planning permission to add one.
• Drayton Manor added Thomas Land, based on the Tank Engine
character, to its park in 2008 to younger children and extend its season;
as a result, profit maximized and jumped by a third in 2008.
www.merlinentertainments.biz
27
• Park information and advice on
time management to get the
most out of your visit
• Restaurant reservation
management
• Free parking
• Photo/Video
• Live Entertainment
• Shopping
• Water Parks
• Vacation Homes and Suites
Service Offering
28
• Pricing: Wizard City does not compete on price, they compete on
service.
• Distribution: our services will be distributed throughout the United
Kingdom ,and the world in the future
Wizard City marketing mix is comprised of the following pricing, distribution,
advertising and promotion, and customer service
• Advertising and Promotion: With families providing the backbone
of visitors to theme parks, peak activity centres on two key trading
periods -the Easter and summer school holidays. Advertising spend
and promotion are, accordingly, focused on these periods, as the
winter weather in the UK means that most outside attractions have
to close down during those months.
• Customer service: More and more attention to customers is the
mantra. Make them happy is our philosophy.
29
•Strong competitors in the
entertainment industry
•High competition on
finding and affording the
most creative human
resources
•Room to develop the
market in UK
•Expansion into different
segments
•Develop more attractions
for theme park
•Costs of operation are
high
•European known brand
•Offer costumers high quality
products
•High costumer loyalty
among repeat costumers
•Excellent staff who are
highly trained and customer
attentive
•Unlimited target audience
STRENGHTS Weaknesses
ThreatsOpportunities
30
Brand Image/person
ality
Strategic Direction Critical Strength Most vulnerable weakness Competitive Position Likelihood of change (Low/
Medium/High)
Alton
Towers
Upper-class the flagship attraction of
Merlin Entertainments in
the United Kingdom
UK’s leading short break resort High prices for children
and adults
favorable medium
Blackpool
Pleasure
Beach
successful family-orientated one of the top twenty most-
visited amusement parks in the
world
short Operating season leadership high
Chessington
World of
Adventurers
imaginative strong position in the
market of London
Daily animal shows. 90 per cent of the rides here
suitable for under 12s
tenable medium
Diggerland daring International UK’s most unique attraction
where people ride and drive
REAL full size construction
machinery
low level of customers
service
strong low
Legoland
Windsor
creativity child-oriented theme park
and resort i
Innovations Cater for children only strong high
M&Ds cheerful Scotland's high-end
amusement park
M&D’s indoors is open all year
round
Mechanical failures accidents weak low
Thorpe Park Up-to-date Geared towards a young
adult/teenage audience
new major attraction every three
years
the risk of loss of investment leadership high
(de Chernatony 2001. p.196)
31
• Alton Towers. Big theme park in Alton, Staffordshire . Their
target market for all ages, including big rides for thrill-seekers,
a Sea Life reef and slower-paced features for families.
Blackpool Pleasure Beach. Adventure amusement park on Blackpool
Beach, suitable for all ages, including big rides for extreme amateurs.
Chessington World of Adventurers. Large theme park in south
west London with a zoo, a Sea Life center and plenty of rides.
Suitable for both families and thrill seekers.
Source: Alton Towers Resort, Pleasure Beach, Chessington Resort, LEGOLAND, Diggerland, Thorpe Park, M&D’s official websites
32
• Diggerland. Construction-inspired park especially suitable for
younger children and digger enthusiasts.
• Thorpe Park. Large theme park. Attractions for all ages, including big
rides for thrill-seekers and some slower-paced for families.
• Legoland Windsor. This attraction with rides, shows and giant lego
models, suitable for families and younger children.
• M&Ds. One of the biggest theme park in UK, set in 20 acres. Rides
are for all ages.
Source: Alton Towers Resort, Pleasure Beach, Chessington Resort, LEGOLAND, Diggerland, Thorpe Park, M&D’s official websites
33
Brand/
Price
(pounds)
Alton
Towers
Blackpool
Pleasure
Beach
Chessington
World of
Adventurers
Wizard
City
Diggerland Legoland
Windsor
M&Ds Thorpe
Park
Adult 48 29,99 44 45 19,95 46,80 18,50 48
Children 40,80 26,99 37 35 19,95 41,40 14,10 40
Pricing Grid
34
Lowquality
Highquality
Low price
High pricePositioning map
35
Gap in the market
ADULTS
CHILDRENLocallyrecognized
Worldwiderecognized
36
Source: http://www.ebendesign.com/blog/articles/post/brand-powered-marketing-services
37
CORE VALUES
 Friendly and Creative atmosphere
- Our employees are inspired, we create something really special and something
different. We encourage people to be creative and innovative.
 Emotional connections and Value for people
- We have a great friendly culture where people can be themselves, where they feel
confident, safe and respected, where they can be happy.
38
Communication
Source: http://knowledgenet.carmichaelcentre.ie/printpdf/106
39
40
• Wizard city have a sustainable approach to the operation of our successful
harbour‐side entertainment precinct.
• Our commitment to reduce resource consumption, improve waste disposal,
and reduce waste creation and greenhouse gases, combined with the above
positive community contributions, will help us reach our goal of operating a
sustainable entertainment precinct.
• We are committed to firstly better understand our impact and secondly
identify ways to minimize negative and maximize the positive environmental,
social and economic legacies of our venue operations.
• We have a long‐term perspective that respects the interdependence of the
economy, environment and society in sustainable development.
• Providing a comfortable and accessible environment that adheres to the
highest levels of health and safety is a priority, as is the satisfaction of our
clients and guests.
Sustainability
41
Sustainability
- Since opening in 2014 Wizard city has been improving the sustainability of our
operation. We have on-going practices in place to reduce the impact on the
environment on a day-to-day basis, including park-wide environmental
management systems and an extensive recycling program for both guests and
staff
- We committed to minimizing their overall impact on the environment, while
encouraging their guests to take the in-park methods and apply them at home.
42
Wizard city located in Westfield area
which is close to Stratford and
Olympic village
Location
43
• Piccadilly circus a famous public space
of London's West End
• Arsenal’s Emirates Stadium located
close to central London and St Pancras
The average attendance of the stadium at
around 60.000
Advertisement
44
• The bust stop is located in New Clapton
area to attract people from Zone 2
45
46
www.twitter.com/wizardcity
47
www.facebook.com/wizardcity
48
• Store Location: Leicester Square, London
WC2, United Kingdom
• Store Location: 360 Oxford Street,
Marylebone, London
49
THEME MODEL
• The theme of the wizard city is to provide the fun loving
exciting unique and unforgettable experience to their
customers by their exciting rides such as enterprise, snake
roller coaster, air ride etc.
• Provide fun by music of Michael Jackson.
• by attractive colour scheme such as red, black.
• Our restaurants in wizard land with good quality food will
Adopted from McAlexander et al. (1998)
50
• The colour and design of log , webpages, advertisement are carefully selected and
organize in order to develop a harmony among the customer thoughts and wizard city
environment.
• The overall idea is to create a friendly, adventurous exciting environment for customers
which would increase the customer loyalty and word of mouth.
• Online discounts and membership cards harmonized the total experience of customers in
wizard land.
H-Harmonized
51
• To remove boredom from our wizard land and customer’s life such as when the
customer came in our wizard city he will forget all the tensions and worries about
his life and feel the thrill in our wizard land through rides and music.
E-Eliminate uses of cues
52
• Our exciting thrilling rides and offers make us memorable.
• We also do a lucky draw each month in which we chose customer of the
month and give him a free tickets to all rides with family/friend.
• We also give bravery certificates on our
thrilling rides that customer take.
M- Memorable
53
E- Engaging five senses
• Increase creepiness and thrill by ghost rides, air, enterprise, roller
coaster ride etc.
• Provide fun like listening Michael Jackson music. We play his
songs also on wizard land to cheer customers.
• Popcorn, cold drinks and hotdogs smells come from our wizard
city.
• Wizard city gives the environment to customer like watching
horror and funny movie together.
54
CONCLUSION
Wizard City was created with the aim to
provide entertainment to daily life of children
by our greater thrilling offers. Wizard City core
resources focused on the best innovative rides
by investing on technology to sustain and
maintain the market share.
References
• Aaker, D. A. (2002). Building strong brands. London, England: Simon & Schuster.
• Collins, Karen, 2012. Exploring Business. 1st ed. Publisher: Lehigh University.
• Fournier, S. (1994). A consumer-brand relationship framework for strategic brand
management. Unpublished dissertation, University of Florida, Gainesville, FL.
• Keller, Kevin Lane, 2013. Strategic Brand Management. 4th ed. Publisher: Pearson
Education Inc
• McAlexander, J. H., & Schouten, J. W. (1998). Brand-fests: Servicescapes for the
cultivation of brand equity. In Sherry J. F. (Eds) Servicescapes: The concept of place
in contemporary markets (pp.377-402). Chicago: American Marketing Association.
• Sirgy MJ (1982). Self-Concept in Consumer Behavior: A Critical Rev. J.Consum.
Res., 9(3): 287-300.
• Volberda, Henk W., 2011. Strategic Management. 1st ed
55
Web links
• www.merlinentertainments.biz
• http://scotlandsthemepark.com/
• http://www.altontowers.com/
• http://www.blackpoolpleasurebeach.com/
• http://www.chessington.com/
• http://www.color-wheel-pro.com/color-meaning.html
• http://www.diggerland.com/
• http://www.ebendesign.com/blog/articles/post/brand-powered-marketing-services
• http://www.entrepreneur.com/encyclopedia/branding
• http://www.legoland.co.uk/
• https://www.thorpepark.com/
56
Movie
57
• https://www.youtube.com/watch?v=c2IDMhTBbBg
• https://www.youtube.com/watch?v=aOjQjzO1BNc

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Presentation Brand Value: Wizard City

  • 2. Introduction 1. Team members 2. Logo meaning 3. Brand guidelines - logo colors & background 4. Brand colour palette 5. Mission 6. Vision 7. Motto 8. Competitive advantage 9. Brand Mood board 10. Brand characteristics 11. Core identity 12. Brand Personality Model 13. Brand Identity 14. Prism model 15. Relationship 16. Self-concept 17. Market statistic 18. Sustainability 19. Location 20. Advertisement 21. Theme Model 22. Conclusion 23. References 2 3 4 5-6 7 8 9 10 11-12 13 14 15 16-19 21 22 23-24 25-35 36-39 40-41 42 43-48 49-53 54 55-57
  • 3. Team Members Kamil Pishyari Creative Director S1444392 Amtul Baseer Brand Director S1441152 Aigerim Orazalina Aidana Mynbayeva 3 Sustainability & Culture Director S1444847 CRM Director S1444564
  • 4. LOGO MEANINGS According to Entrepreneur magazine (2014), brand logo is the basic that help customers to better understand the purposes of the brand. Brand logo was used to reflect the demonstrative personality of brand ( Keller, 2013). The logo of Wizard City contains two main letters of "W" and "C". The main letter of the Wizard was illustrated like a roller coaster with a carousel, the letter "C" was shown like a moon. The logo contains a character of the child sitting on the edge of the moon and the falling star. The message of the child is that we are getting older and older and forget that once we were younger, we never stopped to face adventures, try everything extremely. The falling star shows, that dream you are holding in your mind, that is possible, because the falling star illustrates that people make a wish and believes that one day, this wish will come true. 4 http://www.entrepreneur.com/encyclopedia/branding Keller, Kevin Lane, 2013. Strategic Brand Management. 4th ed. Publisher: Pearson Education Inc
  • 5. BRANDING GUIDELINES - logo colors C:22 M:94 Y:83 K:13 af2f35 0c0908 C:73 M:68 Y:67 K:86 C:73 M:68 Y:67 K:86 fdfdfd 0c0908 C:0 M:0 Y:0 K:0 f70e0e C:0 M:100 Y:100 K:0 c8c2ad C:22 M:19 Y:32 K:0 WIZARD CITY Text type: DIN Condenscend Font:Bold Size:24.48pt C:73 M:68 Y:67 K:86 0c0908 5
  • 6. BRANDING GUIDELINES - BACKGROUND b9caca B4B395D4C79B fdfdfd 798385 C:55 M:41 Y:42 K:6C:0 M:0 Y:0 K:0C:31 M:23 Y:44 K:0C:18 M:17 Y:45 K:0C:27 M:12 Y:18 K:0 6
  • 7. BRAND COLOUR PALETTE http://www.color-wheel-pro.com/color-meaning.html Wizard city uses one primary and 2 non primary, warm colors. The red color of fire shows passion, love, desire associated with energy, strength, power. Red is a very emotionally intense color. The black color is associated with power, elegance, formality. Black is a mysterious color associated with fear and the unknown. Combined with red – black gives a very powerful color scheme. White is associated with light, goodness, innocence and virginity. It is considered to be the color of perfection. The background with sky and clouds make this logo simply to notice, without aggression, giving shade of tenderness 7
  • 8. MISSION 8 Be the best amusement park for our people in each community around the world and delivers operational excellence to our customers.
  • 9. VISSION “Our vision is to be the word’s best amusement park by creating a friendly environment for people” 9
  • 10. MOTTO 10 It is time to feel magic in our world of adventures
  • 11. We are confident that our strategy can not be implemented, found to costly or duplicated by our competitors. The carousels like Spherothon, Cake, Centipede, The expander, Unpredictable Catapult, will be the first in the market COMPETITIVE ADVANTAGE 11
  • 12. 12 Competitive advantage (Carousels) Spheroton – when the rotation starts the seats are lifted slowly by the centrifugal force, causing people to float upside down Catapult - the main idea is that the person does not know which track he is going to take, unpredictability is the main aspect Wizard eye – height instead of acceleration The Expander – highly extremely
  • 15. 15 Core Identity Aaker (1996) Service: funfair, restaurant, online/offline stores and thrill rides such as roller coaster, air, enterprise etc. Extended service: strong customer relationship According to our step model we provide service to our customers. S- our team members/staff give smile when they meet any customer it is our staff main duty. T- talk to customer about rides tell them about information about rides such as enterprise, air speeds. E – solve enquiries and problems about customers according to rides. P- provide service by passion so customer get the awesome experience abut wizard city. S- say good by at the end of customer service so he get good memorable thoughts about or wizard city customer service.
  • 16. 16 Brand Personality Model Sincerity Down to Earth Honest Wholesome Cheerful Excitement Daring Spirited Imaginative Up-to-date Competence Reliable Intelligent Successful Sophistication Ruggedness Upper Class Charming Outdoorsy Tough
  • 17. 17 • The personality of Wizard city brand will be young, active, energetic, enthusiastic and friendly to the customers. • We providing a variety of moments to laugh together, and create memories together.
  • 18. 18 Wizard City Personality as a Person • According to( Aaker 1997) Brand Personality Model Wizard City is fit into Excitement dimension. • Wizard City is providing their service to , Cheerful as well as fun- loving, spirited, Daring, imaginative and Up-to-date. • Wizard City make people happy and provide them the fun-loving adventurous environment by its exciting rides such as snake cross ride, oblivion, ripsa, enterprise etc. . • Wizard city is all about playfulness, spontaneity and celebration. • Wizard City focuses on humorous, fun, excitement and adventure by its thrilling musical environment.
  • 19. 19 WIZARD CITY AS PERSON IS
  • 20. Wizard City Relationship 20 According to Fournier (1994) our brand typology is • Close friendship Wizard City give discounts to their frequent customers and respect them a lot and also make a friendly relation by printing a free Tattoo of wizard city log on their face/ hand at the entrance. • Childhood Friendship Wizard city is the place which is remember able and cant be forget and always be in the mind of customers when they thought about adventure and fun. People came their with friends in groups and many school trips are also held their so people gets very loveable memorize from that place. We also provide bravery certificates to the customer who took thrill rides in wizard city.
  • 21. Brand identity Brand Heritage I started in London in the month of September and have grown to live across the world Brand offer I offer a wide range of entertainment through my adventurous rides and funfair programes Brand audience I help young children's, their parents, friends and family all over the world through my adventurous exciting offers Brand Benefit I create the daring, exciting fun loving environment that makes my audience happy and provide confidence of doing dares Brand values, beliefs I courage honesty, openness, courage, fairness, and clarity in communication Brand mission Our mission is to create what our costumers do not expect, and to deliver our excellence to our costumers. We make complex simple Brand vision With an eye to the future 21
  • 22. . Physique Logo is simple including rollercoaster ride with full of imagination Colour – offwhite,black , red colour Personality Exciting Extrovert Daring Spirited Culture Diverse up -to- date shared valued culture Self image Bold Confident belonged to a fun loving community Reflection Strong creative adventurous Relation A fun loving, loyal friendly adventurous environment which is transmitted from generation to generation. Kapferer (1986) Prism Model 22
  • 23. Self-concept • Informal, emotional, colourful, adventurous, energetic, happy, dreamer. 23 • Self-concept may be defined as “the totality of one’s thoughts and feelings having reference to himself as an object. “ (Sirgy, 1982). The self- concept is a cognitive structure which in turn is associated with many emotions and feelings
  • 24. 24
  • 25. 25 What is the Amusement Parks Industry? Amusement and theme park companies serve people wishful to entertainment. Often they deliver to customers such service as rides on mechanical roller- coasters, water rides, games, shows, exhibits, refreshment stands and other. Market Statistics • The global amusement and theme park market is expected to make income of almost $32 billion by 2017, according to research from Global Industry Analysts. • Going forward market growth will be increased by rising consumer spending on leisure and entertainment, growths of income, and higher popularity of entertainment parks. Power of that will drive demand is in increasing of middle class households. • Theme park visitor attendance has been stabilizing over recent years, particularly in USA and Europe . The barriers to growth of this segment of the economic can be caused by the unemployment, high rivalry, and by the state of the global economy as well. Exploring Business, v. 1.0 by Karen Collins
  • 26. 26 Attendance at amusement and theme parks in UK by facility in 2013 (in millions) • Alton Towers 2,5 mln • Legoland Windsor 2,06 • Thorpe park 2,0 • Chessington world of adventurers 1,5 • Although such attractions such as theme parks very popular and demanded, there are no more than 20 major parks in the UK. In addition, those in the South of the country face to competition from European parks; Disneyland Paris attracts a lot of UK visitors. But Alton Towers the only one park in UK that successfully struggle with such popular and world recognized Disneyland Paris park . Its Alton Towers park is the most popular in the UK followed by Thorpe Park, Chessington World of Adventures and Legoland. • Merlin Entertainments dominates the UK scene, with its parks. The 70% of revenues belongs to this corporation of overall in the UK. It has invested in its attractions with new rides, and its strategy of providing accommodation has also proved popular - all its parks now have a hotel or are seeking planning permission to add one. • Drayton Manor added Thomas Land, based on the Tank Engine character, to its park in 2008 to younger children and extend its season; as a result, profit maximized and jumped by a third in 2008. www.merlinentertainments.biz
  • 27. 27 • Park information and advice on time management to get the most out of your visit • Restaurant reservation management • Free parking • Photo/Video • Live Entertainment • Shopping • Water Parks • Vacation Homes and Suites Service Offering
  • 28. 28 • Pricing: Wizard City does not compete on price, they compete on service. • Distribution: our services will be distributed throughout the United Kingdom ,and the world in the future Wizard City marketing mix is comprised of the following pricing, distribution, advertising and promotion, and customer service • Advertising and Promotion: With families providing the backbone of visitors to theme parks, peak activity centres on two key trading periods -the Easter and summer school holidays. Advertising spend and promotion are, accordingly, focused on these periods, as the winter weather in the UK means that most outside attractions have to close down during those months. • Customer service: More and more attention to customers is the mantra. Make them happy is our philosophy.
  • 29. 29 •Strong competitors in the entertainment industry •High competition on finding and affording the most creative human resources •Room to develop the market in UK •Expansion into different segments •Develop more attractions for theme park •Costs of operation are high •European known brand •Offer costumers high quality products •High costumer loyalty among repeat costumers •Excellent staff who are highly trained and customer attentive •Unlimited target audience STRENGHTS Weaknesses ThreatsOpportunities
  • 30. 30 Brand Image/person ality Strategic Direction Critical Strength Most vulnerable weakness Competitive Position Likelihood of change (Low/ Medium/High) Alton Towers Upper-class the flagship attraction of Merlin Entertainments in the United Kingdom UK’s leading short break resort High prices for children and adults favorable medium Blackpool Pleasure Beach successful family-orientated one of the top twenty most- visited amusement parks in the world short Operating season leadership high Chessington World of Adventurers imaginative strong position in the market of London Daily animal shows. 90 per cent of the rides here suitable for under 12s tenable medium Diggerland daring International UK’s most unique attraction where people ride and drive REAL full size construction machinery low level of customers service strong low Legoland Windsor creativity child-oriented theme park and resort i Innovations Cater for children only strong high M&Ds cheerful Scotland's high-end amusement park M&D’s indoors is open all year round Mechanical failures accidents weak low Thorpe Park Up-to-date Geared towards a young adult/teenage audience new major attraction every three years the risk of loss of investment leadership high (de Chernatony 2001. p.196)
  • 31. 31 • Alton Towers. Big theme park in Alton, Staffordshire . Their target market for all ages, including big rides for thrill-seekers, a Sea Life reef and slower-paced features for families. Blackpool Pleasure Beach. Adventure amusement park on Blackpool Beach, suitable for all ages, including big rides for extreme amateurs. Chessington World of Adventurers. Large theme park in south west London with a zoo, a Sea Life center and plenty of rides. Suitable for both families and thrill seekers. Source: Alton Towers Resort, Pleasure Beach, Chessington Resort, LEGOLAND, Diggerland, Thorpe Park, M&D’s official websites
  • 32. 32 • Diggerland. Construction-inspired park especially suitable for younger children and digger enthusiasts. • Thorpe Park. Large theme park. Attractions for all ages, including big rides for thrill-seekers and some slower-paced for families. • Legoland Windsor. This attraction with rides, shows and giant lego models, suitable for families and younger children. • M&Ds. One of the biggest theme park in UK, set in 20 acres. Rides are for all ages. Source: Alton Towers Resort, Pleasure Beach, Chessington Resort, LEGOLAND, Diggerland, Thorpe Park, M&D’s official websites
  • 33. 33 Brand/ Price (pounds) Alton Towers Blackpool Pleasure Beach Chessington World of Adventurers Wizard City Diggerland Legoland Windsor M&Ds Thorpe Park Adult 48 29,99 44 45 19,95 46,80 18,50 48 Children 40,80 26,99 37 35 19,95 41,40 14,10 40 Pricing Grid
  • 35. 35 Gap in the market ADULTS CHILDRENLocallyrecognized Worldwiderecognized
  • 37. 37 CORE VALUES  Friendly and Creative atmosphere - Our employees are inspired, we create something really special and something different. We encourage people to be creative and innovative.  Emotional connections and Value for people - We have a great friendly culture where people can be themselves, where they feel confident, safe and respected, where they can be happy.
  • 39. 39
  • 40. 40 • Wizard city have a sustainable approach to the operation of our successful harbour‐side entertainment precinct. • Our commitment to reduce resource consumption, improve waste disposal, and reduce waste creation and greenhouse gases, combined with the above positive community contributions, will help us reach our goal of operating a sustainable entertainment precinct. • We are committed to firstly better understand our impact and secondly identify ways to minimize negative and maximize the positive environmental, social and economic legacies of our venue operations. • We have a long‐term perspective that respects the interdependence of the economy, environment and society in sustainable development. • Providing a comfortable and accessible environment that adheres to the highest levels of health and safety is a priority, as is the satisfaction of our clients and guests. Sustainability
  • 41. 41 Sustainability - Since opening in 2014 Wizard city has been improving the sustainability of our operation. We have on-going practices in place to reduce the impact on the environment on a day-to-day basis, including park-wide environmental management systems and an extensive recycling program for both guests and staff - We committed to minimizing their overall impact on the environment, while encouraging their guests to take the in-park methods and apply them at home.
  • 42. 42 Wizard city located in Westfield area which is close to Stratford and Olympic village Location
  • 43. 43 • Piccadilly circus a famous public space of London's West End • Arsenal’s Emirates Stadium located close to central London and St Pancras The average attendance of the stadium at around 60.000 Advertisement
  • 44. 44 • The bust stop is located in New Clapton area to attract people from Zone 2
  • 45. 45
  • 48. 48 • Store Location: Leicester Square, London WC2, United Kingdom • Store Location: 360 Oxford Street, Marylebone, London
  • 49. 49 THEME MODEL • The theme of the wizard city is to provide the fun loving exciting unique and unforgettable experience to their customers by their exciting rides such as enterprise, snake roller coaster, air ride etc. • Provide fun by music of Michael Jackson. • by attractive colour scheme such as red, black. • Our restaurants in wizard land with good quality food will Adopted from McAlexander et al. (1998)
  • 50. 50 • The colour and design of log , webpages, advertisement are carefully selected and organize in order to develop a harmony among the customer thoughts and wizard city environment. • The overall idea is to create a friendly, adventurous exciting environment for customers which would increase the customer loyalty and word of mouth. • Online discounts and membership cards harmonized the total experience of customers in wizard land. H-Harmonized
  • 51. 51 • To remove boredom from our wizard land and customer’s life such as when the customer came in our wizard city he will forget all the tensions and worries about his life and feel the thrill in our wizard land through rides and music. E-Eliminate uses of cues
  • 52. 52 • Our exciting thrilling rides and offers make us memorable. • We also do a lucky draw each month in which we chose customer of the month and give him a free tickets to all rides with family/friend. • We also give bravery certificates on our thrilling rides that customer take. M- Memorable
  • 53. 53 E- Engaging five senses • Increase creepiness and thrill by ghost rides, air, enterprise, roller coaster ride etc. • Provide fun like listening Michael Jackson music. We play his songs also on wizard land to cheer customers. • Popcorn, cold drinks and hotdogs smells come from our wizard city. • Wizard city gives the environment to customer like watching horror and funny movie together.
  • 54. 54 CONCLUSION Wizard City was created with the aim to provide entertainment to daily life of children by our greater thrilling offers. Wizard City core resources focused on the best innovative rides by investing on technology to sustain and maintain the market share.
  • 55. References • Aaker, D. A. (2002). Building strong brands. London, England: Simon & Schuster. • Collins, Karen, 2012. Exploring Business. 1st ed. Publisher: Lehigh University. • Fournier, S. (1994). A consumer-brand relationship framework for strategic brand management. Unpublished dissertation, University of Florida, Gainesville, FL. • Keller, Kevin Lane, 2013. Strategic Brand Management. 4th ed. Publisher: Pearson Education Inc • McAlexander, J. H., & Schouten, J. W. (1998). Brand-fests: Servicescapes for the cultivation of brand equity. In Sherry J. F. (Eds) Servicescapes: The concept of place in contemporary markets (pp.377-402). Chicago: American Marketing Association. • Sirgy MJ (1982). Self-Concept in Consumer Behavior: A Critical Rev. J.Consum. Res., 9(3): 287-300. • Volberda, Henk W., 2011. Strategic Management. 1st ed 55
  • 56. Web links • www.merlinentertainments.biz • http://scotlandsthemepark.com/ • http://www.altontowers.com/ • http://www.blackpoolpleasurebeach.com/ • http://www.chessington.com/ • http://www.color-wheel-pro.com/color-meaning.html • http://www.diggerland.com/ • http://www.ebendesign.com/blog/articles/post/brand-powered-marketing-services • http://www.entrepreneur.com/encyclopedia/branding • http://www.legoland.co.uk/ • https://www.thorpepark.com/ 56