General Electric is a global conglomerate with about 300,000 employees worldwide. It operates in over 150 countries across industries like power, aviation, healthcare and more. GE believes success is based on talent, governance and innovation. It is committed to leadership development through programs at all levels to inspire employees and drive its culture of continuous learning and growth. Crotonville is GE's leadership development center where leaders come together to share knowledge and develop future leaders.

1. © 2011 General Electric Company

2. Leadership & Growth
A presentation to Ondernemersplatform VKW
“A company’s success is based on three principles:
Talent, Governance and Innovation.
At GE, we are continuously perfecting this principle at
every echelon of our operations.”
Roland E. Teixeira de Mattos
Country Executive & Growth Leader, Benelux

3. Key statistics
• About 300,000 employees • Only current DJIA company in
worldwide original index
• Operating in more than • Rated AA+ with stable outlook by S&P
150 global locations
3
May 2012

4. GE around the world
Europe
$29B
U.S.
$70B Asia Pacific
$23B
Canada & Middle East,
The Americas Africa & Others
$12.0B
$13B
2011 revenues total $147 billion
with about 300,000 employees.
1 Includes U.S. exports to external customers 4
2 Includes $~5B from “Other Global” areas May 2012

5. Building competitive advantage
Powering Moving Curing Building
For over 130 years
Superior Margin Smart capital Leadership Services and
technology expansion allocation in growth customer
markets relationships
5
February 2012

7. Our Leadership Philosophy
© 2011 General Electric Company

8. There’s no such thing as a 130-year plan.

9. At GE, leaders inspire others to be
their best.
This is the foundation of our commitment to leadership
development. We invest so much in our leaders because
they make the people around them better.
And together,

10. Our culture drives our longevity.
Our leaders drive our culture.
By leading at all levels, we work as one.
We build relationships We learn by doing because We prove ourselves
and share knowledge there is no better way before we lead others

11. Leaders connect people with the
processes that keep us all rising together.
We set clear goals and define how we want them to be accomplished.
We’re committed to developing leaders across the organization.
Our processes help drive results and build on experience.

13. Improving performance drives us all.
Every year goals and objectives are set for each individual, and
their performance is measured against them.
Our G&O system ensures individual and organization goals are
aligned and enables feedback throughout the year.
“Performance standards
Jeff Immelt are about simplicity
CEO Blog, 2011 and accountability.”

14. Our Growth Values show us how
to perform.
External Focus Clear Thinker Imagination Inclusiveness Expertise
& Courage
They are embedded at every level of the company and
are supported by one unifying principle: always act with
unyielding integrity.

16. At GE, leaders learn by doing.
80 %
Learning platforms help
build on experience:
Crotonville Leadership
functional skills
happens on the job: business knowledge
challenging job assignments
stretch opportunities
visibility and accountability
20 %
candid assessment and feedback

17. Leadership Programs target emerging
talent and develop our future leaders.
OMLP FMP EEDP ITLP HRLP
100+ 1/3 3000+
years of our most senior
leaders graduated
on program today
some programs have from a Leadership
existed for over a century Program

18. Accelerator programs help experienced
leaders prepare for emerging challenges.
Corporate
Leadership
Staff
Corporate Audit Staff
Sales and marketing Business leadership and Controllership, compliance
leadership program industry domain program and operations program

19. Crotonville is where GE leaders come
together to learn from each other.
At Crotonville we inspire, connect and develop the GE
leaders of today and tomorrow.

20. Crotonville establishes our leadership
curriculum and is the heart of GE culture.
1956 1000+ 90%
first corporate customers of our senior leaders have
university founded per year been through Crotonville
5 global locations:
Munich, Bangalore, Rio, Shanghai, Abu Dhabi,
Germany India Brazil China UAE

21. The LIR program lets our most
experienced guide our most promising.
The Leader in Residence program allows senior GE leaders to spend
time at Crotonville to help develop the next generation of GE leaders.

23. The Employee Management System tracks
goals and measures performance.
It includes tools to gauge:
Accomplishments
Strengths
Development Needs
Career Interests
Development Plan
EMS is a chance for all leaders Current
Performance
Growth
Assignment Values
to assess and develop their
strengths and plan the future
of their career.
Rating Career & Approve
Summary Development Appraisal

24. Session C helps us put the right people in
the right places to meet our goals.
The process includes:
EMS
9 Block
Succession Planning
Session C helps us develop our
leaders and track the
effectiveness of the entire
organization.

25. Session C is a constant and robust process.
Functional
Reviews
CEO Visits
Session C Wrap
GE Board
Compensation
Committee Teleconference
Follow Ups
CII
Reviews
GE Board Review

26. 9 Block helps ensure differentiation and
develop talent within GE.
EXCEEDS Dev.
Excellent Role Model
EXPECTATIONS Needed
Performance
CONSISTENTLY
MEETS Dev. Strong
EXPECTATIONS Excellent
Needed Contributor
DEVELOPMENT
NEEDED
Unsatis- Development Needed Development
factory Needed
DEVELOPMENT CONSISTENTLY MEETS EXPECTATIONS EXCEEDS EXPECTATIONS
NEEDED
Values

28. 21st Century Leadership Journey
Leadership Roundtable
Leadership as it was and as it should be
2009
Executive Development Class
Global input on leadership
External research 2010
J. Immelt Dinners including HBR, CLC, Conf Board
New leadership learnings
Internal Dialogues
What is a 21st century leader?
Leader in Residence
Connecting established
and emerging leaders
Contemporized Growth Values
2011
Reimagining Crotonville
Content , experience, environment
Global New Directions
Harnessing the next generation’s insights
2012 +

29. © 2011 General Electric Company