This document discusses Telstra's strategies for developing its future workforce capabilities and leadership. It outlines Telstra's labour strategy, which includes hiring world-class talent, fostering partnerships with startups, and disrupting organizational silos. It also discusses developing strategic capabilities and a leadership capability framework aligned to Telstra's strategy. The goal is to set standards for world-class leadership and develop leaders at all levels to drive performance.

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Preparing Future
Workforce Capability... now
Developing Integrated Strategies
that expect disruption
February 2017
Claire Devlin

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What will we uncover?
Page 2
World Class
Leadership
Macro Trends
impacting learning
and leadership
Labour
Strategy
+
Strategic
Capabilities
What will we uncover?

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Macro Trends
that impact
our business…
and our people

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OUR FUTURE

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VUCA world
Volatile Uncertain Complicated Ambiguous

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Labour Strategy

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Labour Strategy
 Hire world class talent
 Become an appealing destination for talent
 Build closer links with education providers to influence talent pipelines
Buy
 Foster deep links with start-ups and small players driving innovation
 Develop mutually beneficial partnership models
 Experts to become teachers who lift the capability of the broader team
 Make space for the volume of learning required
 Focus our graduate program
Build
Borrow
 Leaders must learn to drive results through agile, fail-fast / learn-fast methods.
 Disrupt our organisational silos
Enable

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Labour strategy elements to consider
Page 8
Labour
Demand and
Availability Skills Shift
Current
Workforce
Environment
and Enablers
• Internal and
External Demand
• Magnitude
• Nature
• Talent pipeline
• Demographic
• Gender diversity
• Leadership alignment
• Current interventions
• Climate

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Strategic Capabilities

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Strategic Capability Cluster X
Sample Cluster X definition
Capability #1 Sample Capability #1 Definition
Capability #2 Sample Capability #2 Definition
Capability #3
etc.
Sample Capability #3 Definition etc.
Capability models have clear and simple structure
Page ‹#› | Strategic Capability InitiativePage 10 Page 10
No more than 3-8 capabilities per cluster)
with 4 levels of proficiency across each
5-7 descriptors will be reviewed
collectively for consistency in language
and levelling
Capabilities should demonstrate an
awareness of today’s circumstances but
be future focused
Capability #1
Sample Capability #1 Definition
Foundational Intermediate Advanced Mastery
• Descriptor 1
• Descriptor 2
• Descriptor 3
• Descriptor 4
• Descriptor 1
• Descriptor 2
• Descriptor 3
• Descriptor 4
• Descriptor 1
• Descriptor 2
• Descriptor 3
• Descriptor 4
• Descriptor 1
• Descriptor 2
• Descriptor 3
• Descriptor 4
Future Focused Capability Shifts
• Big future theme predicted for capability 1
• Big future theme predicted for capability 2
• Big future theme predicted for capability 3
• ‘Red Flag’ Descriptors
• ‘Red Flag’ Descriptor 1
• ‘Red Flag’ Descriptor 2
• ‘Red Flag’ Descriptor 3
Capability Cluster Capability
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Technical capabilities will be developed
directly against identified roles in each
competitive advantage focus area
Capability
model
structure

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Talent Identification and Development
Performance
Career Management
Learning and Development
Career Architecture
Strategic Capabilities
Labour Strategy

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Leadership Capability

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The art of getting people to do
what needs to be done – because
they want to do it
- Dwight Eisenhower
What is Leadership…

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Hold Leaders to Account
on leading world
class performance
Set the Standards
of world class leadership
and performance
Develop Leaders
at all levels to world
class standards
Leadership
Scorecard
Leadership Curriculum
and Community
Leadership at Telstra is about creating the conditions
for accountability, excellence and world class performance
FY16 – FY20 Priority Focus for Leaders
Strategic
Alignment
Agility Collaboration
and Innovation
Building High
Performing Teams
Telstra Leadership
Capabilities
Aligned and integrated

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Telstra
Leadership
Capability
Framework
Page 15

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Telstra's capability Framework
Page 16

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Aligned to
Strategy and
Integrated
Page 17

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February 2017
Claire Devlin
Preparing
Future
Workforce
Capability...
Labour
Strategy
Strategic
Capabilities
= +
Underpin by …. World Class Leadership

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Impact and implications
Learning
Leadership
and Talent
Career
Management
Recruitment Success
Profile and assessment
approach
Performance

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Questions