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© Dr. Christine McCarthy
www.tec-leadership-institute.com
Developing a Global Mindset
The Case for Global Leadership
Competence
Dr. Christine McCarthy
TEC Leadership Institute GmbH
1
© Dr. Christine McCarthy
www.tec-leadership-institute.com
Key Questions
Q1. What is Global Mindset (GM) and Global Leadership
Competence (GLC)?
Q2. What are the KSAs required to lead in the volatile,
uncertain, complex, ambiguous (VUCA) global economy of
the 21st century?
Q3. How do individuals, institutions and organizations develop
global leadership competence/capacity?
2
© Dr. Christine McCarthy
www.tec-leadership-institute.com
Q1: Global Leadership Defined
„Successful global leaders must be able to lead with their heads (to manage
complexity), with their hearts (to manage diversity) and with their guts (to manage
uncertainty)“ Wyman, 2013
„Global leaders act as bridge builders, connectors of resources and talent across
cultural and political boundaries - dedicated to finding new ways of creating value“
Harvard, 2012
“Global Leaders exist on the basis of their interpersonal relationships, behavior and
flexibility, as opposed to what they know... It puts more focus on an individual’s
ability to shape things in a way that fits with different scenarios and organizational
circumstances“ Financial Times, 2013
“Global leaders are the glue that binds dispersed teams together and harmonize
local and global goals. They connect disjointed dots, link markets, combine skills,
and form constellations to build momentum. They build requisite synergies by
sustaining commitment to global business objectives while retaining local relevance
and engagement.” McCarthy, 2015
Some definitions
3
© Dr. Christine McCarthy
www.tec-leadership-institute.com
Q2: What are the KSA´s of GLC?
Complete the list .... pre-requistes/ attributes
4
Source:GlobalLeadershipSurvey2011,Mannaz
© Dr. Christine McCarthy
www.tec-leadership-institute.com
KSA´s of Global Leadership
Handbook of Global Management
Blackwell
Business
Expertise
Organizing
Expertise
Cross-cultural
Relationship
Skills
Traits and
Values
Inquisitiveness /
curiosity
Resourceful
Optimistic
Character/Integrity
Energetic
Emotional
intelligence
Resilience to stress
Tenacious
Stable personal life
Life balance
Personal literacy
Cultural sensitivity
Appreciate diversity
Constructive dialogue
Motivate/reward
others
Develop others
Empowering others
Share leadership
Social literacy
Cultural literacy
Global business savvy
Technologically savvy
Business literacy
Customer orientation
External orientation
Results orientation
Maintain competitive
advantage
Cognitive
Orientation
Global mindset
Open-minded
Thinking agility
Cognitive complexity
Managing uncertainty
Behavioral flexibility
Team Building
Builds partnership
Architecting
/designing
Visioning
Articulates a tangible
vision and strategy
Envisioning
Articulated values
Catalyst for cultural
change
Catalyst for strategic
change
Global leadership is
situational, culturally
sensitive, relational and
spans boundaries
5
© Dr. Christine McCarthy
www.tec-leadership-institute.com
Global Mindset Inventory
Source:GlobalMindsetInventory,Thunderbird
© Dr. Christine McCarthy
www.tec-leadership-institute.com
5 Planet Model of GLC
Source: Christine McCarthy PhD 2010
7
© Dr. Christine McCarthy
www.tec-leadership-institute.com
Challenges in the 21st Century which require
Adaptable Leadership
Source: „How companies act on global
trends“, McKinsey Quarterly, 2011
Current Trends
1 Shift of economic activity between and within regions
2
Growing number of consumers in emerging economies
/changing consumer tastes (Asia, LatAm, MENA)
3
Development of technologies that empower
consumers and communities
4
Competition of talent has intensified and become
more global
5
Adoption of increasingly data-driven management
techniques
6
Shifting industry structures/emerging forms of
organization
7 Organizations are becoming larger and more complex
8
Increasing and faster availability of knowledge to
exploit
9 An aging population in developed economies
10
Geopolitical instability and increasing
interdependencies across regions
11 A faster pace of innovation
8
© Dr. Christine McCarthy
www.tec-leadership-institute.com
International Current Status
“...85 percent of Fortune 500 firms believe they lack an adequate
number of global leaders to sustain their multinational
operations.“
Gregersen, Morrison and Black 2012
„76 percent believe their organizations need to develop global-
leadership capabilities, but only 7 percent think they are currently
doing so very effectively.“
McKinsey 2012
9
© Dr. Christine McCarthy
www.tec-leadership-institute.com
GLOBE Research Project Leadership Profiles
10
Compared to 60 Countries world wide
Source:GLOBEresearchproject
© Dr. Christine McCarthy
www.tec-leadership-institute.com
11
GLOBE Research Project Leadership Profiles
© Dr. Christine McCarthy
www.tec-leadership-institute.com
Attributes for leading in a VUCA environment
12
Volatile Uncertain Complex Ambiguous
Tolerance for ambiguity
Flexibility /Adaptability
Cultural intelligence / Intercultural competence
Communication at the meta level
Interest in people
Bridge builder: linking markets, forming alliances, harmonizing local
and global objectives and realities, combining skills, joining the dots
Balance task/ results / relationships focus
© Dr. Christine McCarthy
www.tec-leadership-institute.com
Task & Relationship Focus to Grow Performance
Asia Relationship & Task – Group Orientation – Patriarchical Leadership
Lead/ Deliver through social obligation and mutual loyalties
MENA Relationship & Task – Group Orientation – Patriarchical Leadership
Lead/ Deliver through social obligation and mutual loyalties
LatAm Relationship & Task – Group Orientation – Patriarchical Leadership
Lead/ Deliver through social obligation and mutual loyalties
Southern & Eastern Europe Relationship & Task – Group Orientation – Patriarchical Leadership
Lead/ Deliver through hierarchical obligation and mutual loyalties
Anglos Task & Relationship – Individual Orientation – Transformational Leadership
Deliver through vision and individual accountability / people
Germanic Europe Task & Relationship – Transactional Leadership
Deliver through procedures and specialization of task
13
© Dr. Christine McCarthy
www.tec-leadership-institute.com
Four Essential Aspects of Global Leadership
14
Source:GlobalLeadershipSurvey2011,Mannaz
© Dr. Christine McCarthy
www.tec-leadership-institute.com
Q3: Developing GLC
Urgent Business Strategic Issues - 3 of importance to GMI & GLC
15
Source:GlobalLeadershipSurvey2011,Mannaz
© Dr. Christine McCarthy
www.tec-leadership-institute.com
Q3: Developing GM & GLC
Most impactful GM & GLC development
Leadership profile which embraces diversity, including cultural contingency
Leadership competency architecture which embeds GM in talent management and
succession planning
Culturally diverse leadership role models who demonstrate value to the business
Include GM in high potential development programs and succession planning
Regionally appropriate leadership development programs
Rotational projects and work assignments
Boundary spanning assignments
Virtual roles
Integration of GM development in change initiatives and corporate culture programs
16
© Dr. Christine McCarthy
www.tec-leadership-institute.com
Q3: Developing GM & GLC
Most impactful GM & GLC development
Networking activities and cross-cultural collaboration with other leaders to address
global business challenges
Joint company GM learning initiatives to foster greater awareness
Cross-border networks for GM development and mobility
Experience-based leadership programs taking executives to the regional fields
Coaching & mentoring focusing on GM
Corporate events and talks on GM
Next generation assessment centers
Blended learning; F2F & Virtual connections & interactions
Etc.
17
© Dr. Christine McCarthy
www.tec-leadership-institute.com
Q3: Developing GM & GLC
Barriers to meet the demands for GLC
Lack of available talent mobility
Lack of global mindset and experience
Lack of impats on long-term assignments
Lack of flexibility in orgs. / matrix structures / Leading without line authority
Lack of top management support
Occupying senior leadership roles with Western leaders in regional offices
Developing an ethnocentric culture – from HQ to regional offices
Lack of information exchange and networking between the organization HQ and
regional offices
Problems with repatriation
Lack of non Western leaders in senior positions
Reluctance to build virtual roles / organizations
Etc.
18
© Dr. Christine McCarthy
www.tec-leadership-institute.com
Current leadership capabilities not aligned with
current or emerging business requirements
Type of leadership that drove past success is no longer sufficient
No clear view of leadership skills or roles critical for business success in emerging markets
No clear view of fit between requirements and current bench strength
Low number of key leaders who are non-Western
Few non-Western successors identified and ready to fill mission- critical roles
Limited line of sight to next generation leadership talent
Leaders unprepared to drive business strategy/ growth in VUCA environment
Failure to retain expat leaders in key roles
Talent data is not sufficiently accurate, accessible and/or actionable
Talent management activities are disconnected and under-delivering
Etc.
19
Key Learnings
© Dr. Christine McCarthy
www.tec-leadership-institute.com
Checking Out

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Global Leadership Competence

  • 1. © Dr. Christine McCarthy www.tec-leadership-institute.com Developing a Global Mindset The Case for Global Leadership Competence Dr. Christine McCarthy TEC Leadership Institute GmbH 1
  • 2. © Dr. Christine McCarthy www.tec-leadership-institute.com Key Questions Q1. What is Global Mindset (GM) and Global Leadership Competence (GLC)? Q2. What are the KSAs required to lead in the volatile, uncertain, complex, ambiguous (VUCA) global economy of the 21st century? Q3. How do individuals, institutions and organizations develop global leadership competence/capacity? 2
  • 3. © Dr. Christine McCarthy www.tec-leadership-institute.com Q1: Global Leadership Defined „Successful global leaders must be able to lead with their heads (to manage complexity), with their hearts (to manage diversity) and with their guts (to manage uncertainty)“ Wyman, 2013 „Global leaders act as bridge builders, connectors of resources and talent across cultural and political boundaries - dedicated to finding new ways of creating value“ Harvard, 2012 “Global Leaders exist on the basis of their interpersonal relationships, behavior and flexibility, as opposed to what they know... It puts more focus on an individual’s ability to shape things in a way that fits with different scenarios and organizational circumstances“ Financial Times, 2013 “Global leaders are the glue that binds dispersed teams together and harmonize local and global goals. They connect disjointed dots, link markets, combine skills, and form constellations to build momentum. They build requisite synergies by sustaining commitment to global business objectives while retaining local relevance and engagement.” McCarthy, 2015 Some definitions 3
  • 4. © Dr. Christine McCarthy www.tec-leadership-institute.com Q2: What are the KSA´s of GLC? Complete the list .... pre-requistes/ attributes 4 Source:GlobalLeadershipSurvey2011,Mannaz
  • 5. © Dr. Christine McCarthy www.tec-leadership-institute.com KSA´s of Global Leadership Handbook of Global Management Blackwell Business Expertise Organizing Expertise Cross-cultural Relationship Skills Traits and Values Inquisitiveness / curiosity Resourceful Optimistic Character/Integrity Energetic Emotional intelligence Resilience to stress Tenacious Stable personal life Life balance Personal literacy Cultural sensitivity Appreciate diversity Constructive dialogue Motivate/reward others Develop others Empowering others Share leadership Social literacy Cultural literacy Global business savvy Technologically savvy Business literacy Customer orientation External orientation Results orientation Maintain competitive advantage Cognitive Orientation Global mindset Open-minded Thinking agility Cognitive complexity Managing uncertainty Behavioral flexibility Team Building Builds partnership Architecting /designing Visioning Articulates a tangible vision and strategy Envisioning Articulated values Catalyst for cultural change Catalyst for strategic change Global leadership is situational, culturally sensitive, relational and spans boundaries 5
  • 6. © Dr. Christine McCarthy www.tec-leadership-institute.com Global Mindset Inventory Source:GlobalMindsetInventory,Thunderbird
  • 7. © Dr. Christine McCarthy www.tec-leadership-institute.com 5 Planet Model of GLC Source: Christine McCarthy PhD 2010 7
  • 8. © Dr. Christine McCarthy www.tec-leadership-institute.com Challenges in the 21st Century which require Adaptable Leadership Source: „How companies act on global trends“, McKinsey Quarterly, 2011 Current Trends 1 Shift of economic activity between and within regions 2 Growing number of consumers in emerging economies /changing consumer tastes (Asia, LatAm, MENA) 3 Development of technologies that empower consumers and communities 4 Competition of talent has intensified and become more global 5 Adoption of increasingly data-driven management techniques 6 Shifting industry structures/emerging forms of organization 7 Organizations are becoming larger and more complex 8 Increasing and faster availability of knowledge to exploit 9 An aging population in developed economies 10 Geopolitical instability and increasing interdependencies across regions 11 A faster pace of innovation 8
  • 9. © Dr. Christine McCarthy www.tec-leadership-institute.com International Current Status “...85 percent of Fortune 500 firms believe they lack an adequate number of global leaders to sustain their multinational operations.“ Gregersen, Morrison and Black 2012 „76 percent believe their organizations need to develop global- leadership capabilities, but only 7 percent think they are currently doing so very effectively.“ McKinsey 2012 9
  • 10. © Dr. Christine McCarthy www.tec-leadership-institute.com GLOBE Research Project Leadership Profiles 10 Compared to 60 Countries world wide Source:GLOBEresearchproject
  • 11. © Dr. Christine McCarthy www.tec-leadership-institute.com 11 GLOBE Research Project Leadership Profiles
  • 12. © Dr. Christine McCarthy www.tec-leadership-institute.com Attributes for leading in a VUCA environment 12 Volatile Uncertain Complex Ambiguous Tolerance for ambiguity Flexibility /Adaptability Cultural intelligence / Intercultural competence Communication at the meta level Interest in people Bridge builder: linking markets, forming alliances, harmonizing local and global objectives and realities, combining skills, joining the dots Balance task/ results / relationships focus
  • 13. © Dr. Christine McCarthy www.tec-leadership-institute.com Task & Relationship Focus to Grow Performance Asia Relationship & Task – Group Orientation – Patriarchical Leadership Lead/ Deliver through social obligation and mutual loyalties MENA Relationship & Task – Group Orientation – Patriarchical Leadership Lead/ Deliver through social obligation and mutual loyalties LatAm Relationship & Task – Group Orientation – Patriarchical Leadership Lead/ Deliver through social obligation and mutual loyalties Southern & Eastern Europe Relationship & Task – Group Orientation – Patriarchical Leadership Lead/ Deliver through hierarchical obligation and mutual loyalties Anglos Task & Relationship – Individual Orientation – Transformational Leadership Deliver through vision and individual accountability / people Germanic Europe Task & Relationship – Transactional Leadership Deliver through procedures and specialization of task 13
  • 14. © Dr. Christine McCarthy www.tec-leadership-institute.com Four Essential Aspects of Global Leadership 14 Source:GlobalLeadershipSurvey2011,Mannaz
  • 15. © Dr. Christine McCarthy www.tec-leadership-institute.com Q3: Developing GLC Urgent Business Strategic Issues - 3 of importance to GMI & GLC 15 Source:GlobalLeadershipSurvey2011,Mannaz
  • 16. © Dr. Christine McCarthy www.tec-leadership-institute.com Q3: Developing GM & GLC Most impactful GM & GLC development Leadership profile which embraces diversity, including cultural contingency Leadership competency architecture which embeds GM in talent management and succession planning Culturally diverse leadership role models who demonstrate value to the business Include GM in high potential development programs and succession planning Regionally appropriate leadership development programs Rotational projects and work assignments Boundary spanning assignments Virtual roles Integration of GM development in change initiatives and corporate culture programs 16
  • 17. © Dr. Christine McCarthy www.tec-leadership-institute.com Q3: Developing GM & GLC Most impactful GM & GLC development Networking activities and cross-cultural collaboration with other leaders to address global business challenges Joint company GM learning initiatives to foster greater awareness Cross-border networks for GM development and mobility Experience-based leadership programs taking executives to the regional fields Coaching & mentoring focusing on GM Corporate events and talks on GM Next generation assessment centers Blended learning; F2F & Virtual connections & interactions Etc. 17
  • 18. © Dr. Christine McCarthy www.tec-leadership-institute.com Q3: Developing GM & GLC Barriers to meet the demands for GLC Lack of available talent mobility Lack of global mindset and experience Lack of impats on long-term assignments Lack of flexibility in orgs. / matrix structures / Leading without line authority Lack of top management support Occupying senior leadership roles with Western leaders in regional offices Developing an ethnocentric culture – from HQ to regional offices Lack of information exchange and networking between the organization HQ and regional offices Problems with repatriation Lack of non Western leaders in senior positions Reluctance to build virtual roles / organizations Etc. 18
  • 19. © Dr. Christine McCarthy www.tec-leadership-institute.com Current leadership capabilities not aligned with current or emerging business requirements Type of leadership that drove past success is no longer sufficient No clear view of leadership skills or roles critical for business success in emerging markets No clear view of fit between requirements and current bench strength Low number of key leaders who are non-Western Few non-Western successors identified and ready to fill mission- critical roles Limited line of sight to next generation leadership talent Leaders unprepared to drive business strategy/ growth in VUCA environment Failure to retain expat leaders in key roles Talent data is not sufficiently accurate, accessible and/or actionable Talent management activities are disconnected and under-delivering Etc. 19 Key Learnings
  • 20. © Dr. Christine McCarthy www.tec-leadership-institute.com Checking Out