This resume summarizes Prajiv V's experience in IT service delivery, change management, knowledge management, and technical support roles over 4 years. He has experience managing teams and processes at Ford Motor Company, VMware, and Verizon/McAfee. His responsibilities included applying change management methodology, maintaining knowledge bases, resolving technical issues, and communicating with customers. Prajiv holds an ITIL V3 Foundation certification and seeks to apply his skills in problem solving, communication, and teamwork.
Project management and scm training & certification by RIMSR Brenau Universit...Prof. Harsha Kestur
Project Management and Supply chain Management Interdependence and training & certification of respective professionals by PMI & IIMM. It covers briefly
About IIMM
About RIMSR-Brenau University, PMI USA
Project Management
Supply Chain Management
Interdependence of PM & SCM
Skill sets of Project \ Purchase Professionals
Training & Certification by RIMSR & IIMM
It addresses few relevant questions like
Top reasons for cost overrun & project delays,
National Board of Accreditation has prescribed 12
Graduate Attributes for the Engineering students, they
are 1) Engineering knowledge 2) Problem analysis 3)
Design of solutions 4) Conduct investigations of
complex problems 5) Modern tool usage 6) The
engineer & society 7) Environment & sustainability 8)
Ethics 9) Individual & team work 10) Communication 11)
Project management 12) Life-long learning
when you recruit Procurement \ Project Manager will
you Hire Character; Train Skills." or 'Hire Skills, Character
can be moulded
Rangnekar Institute of Management Studies and Research (RIMSR), is a
dedicated center for quality management education. Visit www.rimsr.in
It is an affiliate of Brenau University, Gainesville, Georgia, USA. Visit www.brenau.edu
RIMSR offers Post Graduate Diploma in Project Management recognized by PMI USA, MBA from Brenau University, Georgia USA, Study Abroad program on International Business for PG students, Final year UG Students, Professionals, MSME
RIMSR also conducts regular Corporate training programs, EDPs,
Project management and scm training & certification by RIMSR Brenau Universit...Prof. Harsha Kestur
Project Management and Supply chain Management Interdependence and training & certification of respective professionals by PMI & IIMM. It covers briefly
About IIMM
About RIMSR-Brenau University, PMI USA
Project Management
Supply Chain Management
Interdependence of PM & SCM
Skill sets of Project \ Purchase Professionals
Training & Certification by RIMSR & IIMM
It addresses few relevant questions like
Top reasons for cost overrun & project delays,
National Board of Accreditation has prescribed 12
Graduate Attributes for the Engineering students, they
are 1) Engineering knowledge 2) Problem analysis 3)
Design of solutions 4) Conduct investigations of
complex problems 5) Modern tool usage 6) The
engineer & society 7) Environment & sustainability 8)
Ethics 9) Individual & team work 10) Communication 11)
Project management 12) Life-long learning
when you recruit Procurement \ Project Manager will
you Hire Character; Train Skills." or 'Hire Skills, Character
can be moulded
Rangnekar Institute of Management Studies and Research (RIMSR), is a
dedicated center for quality management education. Visit www.rimsr.in
It is an affiliate of Brenau University, Gainesville, Georgia, USA. Visit www.brenau.edu
RIMSR offers Post Graduate Diploma in Project Management recognized by PMI USA, MBA from Brenau University, Georgia USA, Study Abroad program on International Business for PG students, Final year UG Students, Professionals, MSME
RIMSR also conducts regular Corporate training programs, EDPs,
Knowledge on a variety of problem solving / analytical tools is required. The candidate should have typically spent 125-200 days per year for 5-7 years on Operational Excellence consulting on-site. Candidates are expected to have a strong deadline orientation, good written/oral communication skills and excellent MS Office skills. Lean Six Sigma Black Belt / Master Black Belt Certification would be an added advantage. Strong grasp on data analysis software such as Minitab or SPSS would be an added advantage.
Candidates must be MBA / MTech from premier institutes such as IIT, IIM, BITS, HBS, Wharton, Kellogg and Engineers from Tier 1 institutes such as IIT, BITS, Stanford and MIT (US).
To understand the different recruitment strategies adopted by the organization
To determine how sourcing of employees is done in the organization
To assess the importance of recruitment and selection in the HRM
To analyze the challenges encountered by the recruiters and the employees while recruitment.
Focus on developing high performing IT organisations and people by providing cost effective / high impact advice and support
# adoption & implementation of SFIA or other skills and competency frameworks.
# Up skilling / cross skilling your IT workforce
# Helping you develop Cloud competencies
# IT skills assessment & gap analysis
# Supporting IT transformation programmes - validating Target Operating Models and Organisation Designs.
# Supporting the people side of process improvement projects
# Strategic workforce planning and workforce development.
# Developing an IT Learning and Development strategy and operational IT L&D plans.
# Developing compelling career paths and career development processes
Collaborative Economy in Argentina: the meeting of two paradigmsMarcela Basch
Collaborative Economy in Argentina: the meeting of two paradigms. Between the startup model and the minga culture. Showed at Kultursymposium Weimar 2016, Weimar, June 2 2016.
Knowledge on a variety of problem solving / analytical tools is required. The candidate should have typically spent 125-200 days per year for 5-7 years on Operational Excellence consulting on-site. Candidates are expected to have a strong deadline orientation, good written/oral communication skills and excellent MS Office skills. Lean Six Sigma Black Belt / Master Black Belt Certification would be an added advantage. Strong grasp on data analysis software such as Minitab or SPSS would be an added advantage.
Candidates must be MBA / MTech from premier institutes such as IIT, IIM, BITS, HBS, Wharton, Kellogg and Engineers from Tier 1 institutes such as IIT, BITS, Stanford and MIT (US).
To understand the different recruitment strategies adopted by the organization
To determine how sourcing of employees is done in the organization
To assess the importance of recruitment and selection in the HRM
To analyze the challenges encountered by the recruiters and the employees while recruitment.
Focus on developing high performing IT organisations and people by providing cost effective / high impact advice and support
# adoption & implementation of SFIA or other skills and competency frameworks.
# Up skilling / cross skilling your IT workforce
# Helping you develop Cloud competencies
# IT skills assessment & gap analysis
# Supporting IT transformation programmes - validating Target Operating Models and Organisation Designs.
# Supporting the people side of process improvement projects
# Strategic workforce planning and workforce development.
# Developing an IT Learning and Development strategy and operational IT L&D plans.
# Developing compelling career paths and career development processes
Collaborative Economy in Argentina: the meeting of two paradigmsMarcela Basch
Collaborative Economy in Argentina: the meeting of two paradigms. Between the startup model and the minga culture. Showed at Kultursymposium Weimar 2016, Weimar, June 2 2016.
Prediction of soil liquefaction using genetic programmingAhmed Ebid
DOI: 10.13140/2.1.2034.4644
In most geotechnical problems, it is too difficult to predict soil and structural behavior accurately, because of the large variation in soil parameters and the assumptions of numerical solutions. But recently many geotechnical problems are solved using Artificial Intelligence (AI) techniques, by presenting new solutions or developing existing ones. Genetic Programming, (GP), is one of the most recently developed (AI) techniques based on Genetic Algorithm (GA) technique. In this research, GP technique is utilized to develop prediction criteria for liquefaction phenomena in cohesivless soils using collected historical records. The liquefaction formula is developed using special software written by the authors in "Visual C++" language. The accuracy of the developed formula was also compared with earlier prediction methods.
1. Prajiv V
@ - prajiv007@gmail.com
# - 9566532831 Resume
A competent & results-oriented individual with over 4 years of experience encompassing
Service Delivery, Team Management, Operations Management, ITIL Services & Infrastructure
support. Proficient at managing & leading teams 24X7 for running successful process operations
& experience of developing procedures, service standards for business excellence.
An overall experienceof 4 yearsand 2 months in IT Service Deskanditsrelateddelivery andprocess
functions.
Project:Ford Motor Company
Role Description:ITSDSpecialist– Change/Knowledge Lead
RelevantExperience: 2years 11 months
RESPONSIBILITIES
Change Management
Applya structuredmethodologyandleadchange managementactivities
Assessthe change impact
Complete change managementassessments
Create change managementstrategy
Identify,analyze,prepare riskmitigationtactics
Identifyandmanage anticipatedresistance
Consultandcoach projectteams
Create actionable deliverablesforthe five change managementlevers:communicationsplan,
sponsorroadmap,coachingplan,trainingplan,resistance managementplan.
Supportcommunicationefforts
Supporttrainingefforts
Supportand engage seniorleaders
Coach managersandsupervisors
Supportorganizational designanddefinitionof rolesandresponsibilities
Coordinate effortswithotherspecialists
Integrate change managementactivitiesintoprojectplan
Evaluate andensure userreadiness
Manage stakeholders
Track and reportissues
Define andmeasure successmetricsandmonitorchange progress
CAREER OBJECTIVE
CAREER PROFILE
HCL TECHNOLOGIES
2. Prajiv V
@ - prajiv007@gmail.com
# - 9566532831 Resume
Supportchange managementatthe organizational level,EnterpriseChange Management
Manage the portfolioandchange load
Knowledge Management
Lead the knowledgemanagement team
Maintainthe knowledge base
Followupwithknowledge authorsandownersforcontents
Ensure knowledge articlesare created,drafted,reviewedinanefficientway
Followthe ITILprocessinmaintainingandreviewingthe knowledgebase
Ensure the knowledge isavailableatthe rightplace to the right people atthe righttime
Project:VMware
ProjectDescription: Enterprise supportonVMlicensing
RelevantExperience:8Months
Responsibilities
Deliverserviceandsupporttoend-usersusingphonesoftware,viaremote connectionorover
the Internet.
Interactwithcustomerstoprovide andprocessinformationinresponsetoinquiries,concerns,
and requestsaboutproductsandservices.
Gather customer’sinformationanddetermine the issue byevaluatingandanalyzingthe
symptoms.
Diagnose andresolve technical hardwareandsoftware issuesinvolvingVMware licensing.
Researchrequiredinformationusingavailableresources.
Followstandardprocessesandprocedures.
Identifyandescalate priorityissuesperClientspecifications.
Redirectproblemstoappropriate resource.
Accuratelyprocessandrecordcall transactionsusing salesforce.
Offeralternativesolutionswhere appropriate withthe objective of retainingcustomers’and
clients’ business;
Organize ideasandcommunicate oral messagesappropriate tolistenersandsituations;
Followupandmake scheduledcall backstocustomerswhere necessary;
Stay currentwithsysteminformation,changesandupdates
Project:Verizon/McAfee
CONCENTRIX
SUTHERLAND
3. Prajiv V
@ - prajiv007@gmail.com
# - 9566532831 Resume
Projectdescription: Antivirus support
Relevantexperience:7months
Responsibilities
Respondstophone callsandemail requestsfortechnical support.
Identify,research,andresolve ITtechnical problemsinthe followingareas: McAfee/Verizon,
Virusremoval,Systemslowness,internetconnectivity.
Track and monitorIT technical problemstoensure timelyresolutions.
Developandimplementsolutionsforproblems/opportunitiesdiscoveredinthe enduser
community.
Abilitytocommunicate technical informationinlaymenterms
Able toidentifyissuesandimplementsolutionsindependently
Abilitytomethodicallytroubleshootandimplementsolutionstocomplex problems
Exam / degree Year Name of institute University/board Percentage
B.E Mechanical 2010
Hindustan Collegeof
Engineering and Technology
Anna University 63
XII-State Board 2006 GKD Hr. Secondary School State Board 83.25
X- Matriculation 2004 IHMMHSS Matriculation 86.45
** Basic schoolingfromKGto 9th
completedinBreeksAllIndiaSecondarySchool affiliated toCBSE
syllabus, OOTY
ITIL V3 Foundation
A solid understandingof how people go through a change and the change process
Experience and knowledge of change management principles and methodologies.
Exceptional communication skills –both written and verbal.
Abilitytospeakandwrite clearlyandaccurately
Demonstratedproficiencyintypingandgrammar
Knowledgeof customerservice principlesandpractices
Excellent activelisteningskills.
EDUCATION DETAILS
TECHNICAL QUALIFICATION
KEY SKILLS
4. Prajiv V
@ - prajiv007@gmail.com
# - 9566532831 Resume
Properphone etiquette
Ability to clearly articulatemessages to a variety of audiences.
Ability to establish and maintain strongrelationships.
Ability to influenceothers and move toward a common vision or goal.
Flexibleand adaptable, ableto work in ambiguous situations.
Forward lookingwith a holistic approach.
Organized with a natural inclination for planningstrategy and tactics.
Problem solvingand rootcauseidentification skills.
Able to work effectively at all levels in an organization.
Willingnesstoco-operate withothersandworktothe greatergood
Multi-taskingcapabilities
Rewardedbythe HCL DirectorGiridhar K for ExcellentPerformance fromtransitiontillGOLIVE
Rewardedasthe bestperformer3 timeswithinayearinHCL.
Got excellentperformerratinginthe yearlyappraisal
Recognizedfororganizingteamoutingsandcricketclubswithinthe project.
Father’sname : Venugopal V
Date of birth : 16-03-1989
Sex : Male.
Nationality : Indian
Marital Status : Single
Languagesknown : Read: EnglishTamil Hindi
Write:EnglishTamil Hindi
Speak: English,Tamil, Malayalam
Address : No.13, 5th
mainroad, JeyachandranNagar
Pallikarnai,Chennai 600100
I hereby declare that the above mentioned information is correct up to my knowledge and I bear the
responsibilityforthe correctnessof the above mentionedparticulars.
Place:Chennai
Date: Prajiv V
REWARDS & RECOGNITION
PERSONAL DETAILS
DECLARATION