- A talent-based or competency-led programme separates the delivery of tasks from the management of skills by organizing workers into competency pools or talent pools led by a competency leader. - Competency pools support both projects and regular business operations by providing resources with common skills and experience that can work across multiple initiatives. - Competency leaders are accountable for ensuring sufficient resources and skill levels within their pool, while project managers are accountable for individual project scope, budget, and quality of delivered work packages.