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CIO Academic Forum Feedback

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Summative Perspective on the Discussions Regarding Skills Development, Graduate and Internships Programs

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CIO Academic Forum Feedback

  1. 1. CIO FORUM 2008 Part 1: Summative Perspective on the Discussions Regarding Skills Development, Graduate and Internships Programs
  2. 2. There are differences in the academic and industry perspectives pertaining to internships and expectations
  3. 3. What are the goals and objectives and the measures for success? Student Internship Graduate Internship and and Tertiary Program Industry Recruitment Recruitment, employment The student, learning and value gained by the experience and the enterprise are the measures academic performance of success are the key outcomes
  4. 4. How should interns be remunerated? Student Internship Graduate Internship and and Tertiary Program Industry Recruitment There is a need to have a Remuneration can more standardized become a “perverse remuneration or allowance incentive”. Students may be focused on There is a common view that expenses earning money than on such as transportation should be covered and that an allowance is learning and curriculum provided. options
  5. 5. How long should the internship period be? Student Internship Graduate Internship and and Tertiary Program Industry Recruitment Ideally 1-2 years to enable May include holiday companies to achieve a periods but usually a return on investment and term or semester of for interns to acquire skills work (3-6 months).
  6. 6. What is the profile of desired individual? Student Internship Graduate Internship and and Tertiary Program Industry Recruitment Individual’s technical skills Well rounded person are important but attitude with strong academic and personality must match performance – the company’s specific measured learning desired human capital experience and general values – e.g. leadership, work place readiness loyalty, communication.
  7. 7. What is the expectation in terms of skills? Student Internship Graduate Internship and and Tertiary Program Industry Recruitment Individual is expected to have Assumption that skills been taught, at can be acquired. university, some industry Knowledge oriented related skills and should have focusing on the capacity technical capabilities (e.g. of the individual to learn software programming) and rather than on specific domain knowledge. technical skills or ability.
  8. 8. Who should universities play a role in recruitment process? Student Internship Graduate Internship and and Tertiary Program Industry Recruitment Not seen to market enough. Not seen as a primary or Universities often are academic function of the unaware or do not respond university although to tenders/requests. there are organizational structures to support Some universities charge for access to this. Students are not students as part of a marketing and fund well profiled. raising function.
  9. 9. What can companies do to improve their internship programs? Student Internship Graduate Internship and and Tertiary Program Industry Recruitment Internship Programs take Interns must be engaged effort but can work. Requires in real work. Employers individuals committed to to be compassionate and mentorship and coaching. extend opportunities. Anticipate churn and plan to Challenge to “adopt” retain for 1-2 years. students like concerned parents.
  10. 10. Graduate qualifications with certification is the trend for ICT student development and graduate recruitment Government’s Skills Development (ASGISA) have set certification targets Industry technology providers and tertiary institutions are partnering
  11. 11. Key Skills in the Region Individuals with both business and technical aptitude, knowledge and skills High demands in call centre and technical support operations Lack in IT management, project management, implementation and service delivery support IT sales and marketing Certified skills (e.g. SAP, Oracle, Microsoft, Open Source)
  12. 12. CIO FORUM 2008 Part 2: Discussion on IT Professional Which of the following statements do you find most relevant in terms of what defines an IT Professional?
  13. 13. The demand for business and IT alignment is helping to define the IT professional as … Humble. Arrogance is undesirable. Technical knowledge is only respected when communicated in the business context.
  14. 14. The value proposition of IT to business is defining the IT professional as … A problem solver that addresses the technical solution as well as the broader business problem – at a strategic and operational level.
  15. 15. The IT professional needs to take ownership and accountability because … IT is not just a back office or supporting function but impacts the performance of the business as a whole and is at the front lines, experiencing the pressures on the business in terms of revenue generation, administration, operations, production, logistics, etc.
  16. 16. Programming has become a competency rather than something that defines an IT professional because … a professional programmer adds a limited value to the business as a whole and can become a liability – an overhead that requires input in order to gain outputs.
  17. 17. The growing complexity and hybrid nature of technology environments is defining the IT professional as … a knowledge worker that has experience across a wide range of technologies and solutions. Specialization is based on a functional domain rather than on a technology platform.
  18. 18. The IT professional is … Other comments …

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