Karin Maandi
Mihkel Külaots
  Stella Pinsel

         2012
AGENDA


 Establishment
 Early years (1913-1989)
 Beginning of Prada-Bertelli reign (1978-1989)
 The Golden Age (1990-2006)
 The Present (2007-2011)
 Sneak peak into the future business
Early years (1913–1989)
establishment & search for a differential
Early years (1913–1989)
                                    CAPABILITIES
                                                                                                  CUSTOMER
•   HOW?                                                                                        RELATIONSHIPS
•   CLIENT                             Production
•   SEGMENTS                        Importation (U.K)
•   VALUE PROPOSITION                                                                           Personal assistance
•   “High quality luxurious products”
•
•   Products:
•   Trunks, bags, suitcases
•
•              PARTNER
•                                                                  VALUE PROPOSITION
              NETWORK                                                                                                 CUSTOMER
•   COST STRUCTURE                                                  “High quality luxurious
                                                                        CLIENT
•   Production related costs, stores
                    HOW?                                                                                              SEGMENTS
•   CUSTOMER                                                              products”
                                                                       SEGMENTS
•            Raw material and
    RELATIONSHIPS                                                                                                    Aristocracy and
•   Personal assistance                                                                                                upper class
•
                luxury items
    CUSTOMER                                                              Products:
•   SEGMENTS      suppliers                                                                                         (Europe and US
•   Aristocracy and upper class (Europe and US travelers mostly)    Trunks, bags, suitcases
•             (incl. I.P.I. Spa)
    KEY RESOURCES
                                                                                                                    travelers mostly)
•   Staff
•   Material
•   Know-how
•
•   CAPABILITIES                          KEY RESOURCES                                       DISTRIBUTION
•
•   Production
                                               Staff                                            CHANNELS
•   Importation (U.K)                         Material                                        Stores in Milan (1)
•
•   REVENUE
                                             Know-how
•   FLOW
•   Sales of goods
•   DISTRIBUTION CHANNELS
•   Stores in Milan (1)
•
•   PARTNER NETWORK
•
                                        COST STRUCTURE                                         REVENUE
•                                        Production related
    Raw material and luxury items suppliers                                                      FLOW
•
•                                           costs, stores                                     Sales of goods
•
•
Prada-Bertelli reign (1978-1989)
      time for expansion
Prada-Bertelli reign(1978–1989) reign (1
                         CAPABILITIES
                           Production
                                                               – 1989)  CUSTOMER
                                                                      RELATIONSHIPS
                             R&D                                      Personal assistance
                           New stores

                                          VALUE PROPOSITION                         CUSTOMER
                                          “High quality luxurious                   SEGMENTS
               PARTNER                       products made of
             NETWORK                                                              Upper class (Europe,
                                           innovative materials”                    US and Japan)
            Raw material and
              luxury items                                                           Fashionistas
                                           Products: leather goods,                 Models, mostly
                suppliers                   footwear, accessories,                      women
                                             backpack, women’s
                                                clothing line
                                                                          DISTRIBUTION
                 KEY RESOURCES
                                                                             CHANNELS
                      Staff
                                                                         Stores in Milan (2) +
                     Material
                                                                          DOS in New York,
                    Know-how
                                                                        Madrid, London, Paris,
                                                                                 Tokyo
                      COST STRUCTURE                                   REVENUE
                     Production related costs,                          FLOWS
                              stores                                  Sales of goods



Sales by 1980 - $450.000
The Golden Age (1990–2006)
growth, aspiration and acquisitions
The Golden Age (1990–2006) reign
                          CAPABILITIES                                    CUSTOMER
                          Production, R&D                               RELATIONSHIPS
                                                                        Personal assistance
                     Combining fashion & fine
                        arts, globalization,                           Innovative shopping
                     marketing, stock actions                                service

                                               VALUE PROPOSITION
               PARTNER                          “Smart, sophisticated,                  CUSTOMER
               NETWORK                          luxurious high quality                  SEGMENTS
             Raw material and                  products with innovative               Upper middle class,
          luxury items suppliers,               shopping experience“                      celebrities,
           Luxottica, Azzedine                  Products: leather goods,                 fashionistas
          Alaia, Puig Beauty &                women’s clothing, footwear,
            Fashion, architects                  accessories, backpack,                  Men&women
              and designers                 Miu Miu, Car Shoe, Church’s
                                             Sport line, men’s collection,      DISTRIBUTION
                    KEY RESOURCES           skin care, eyewear, fragrances         CHANNELS
                          Staff                                                  Stores in Milan +
                         Material                                              DOS in NY, Madrid,
                       Know-how                                                   London, Paris,
                     8 factories & 4                                            Tokyo, Japan, LA
                      manufactures

                           COST STRUCTURE                                   REVENUE
                             Production related                              FLOWS
                           costs, DOS, marketing                   Sales of goods, stock actions

Sales by 1990 – $31.7 million
The Present (2007-2011)
   technology flows in
The Present (2007–2011)
                     CAPABILITIES                                             CUSTOMER
                     Production, R&D,                                       RELATIONSHIPS
                  Combining fashion & fine
                     arts, globalization,                                    Personal assistance
                   marketing, stock actions                                 Innovative shopping
                    Combining fashion                                            experience
                        &technology
                                              VALUE PROPOSITION
       PARTNER NETWORK                         “Smart, sophisticated,                      CUSTOMER
       Raw material and luxury             luxurious high quality products                 SEGMENTS
           items suppliers,                   with innovative shopping                  Upper middle class,
       Luxottica, Puig Beauty &                      experience“                             celebrities,
        Fashion, architects and                                                         fashionistas, men &
              designers,                   Products: leather goods, women’s                    women
                  LG                       and men’s clothing, footwear,
                                           accessories, backpack, sport line,
                                           skin care products, eyewear,
                 KEY RESOURCES             fragrances
                                                                                    DISTRIBUTION
                   Staff, material,                  mobile phones
                                                                                      CHANNELS
                     know-how                                                      358 DOS , Franchise
                  11 factories & 4                                                       (30)
                   manufactures                                                         E-store


                      COST STRUCTURE
                                                                    REVENUE FLOWS
                      Production related costs,
                                                                    Sales of goods, stock actions
                      DOS, marketing


Sales by 2010 - $2.7 BILLION
Business strategy SWOT analysis
                  STRENGHTS                                       WEAKNESSES
                                                   - competitors have a stronger brand value and
- design/quality/heritage; product portfolio
                                                   are more aggressive
- dynamic capabilities
                                                   - too scattered business model
- controlled distribution and production
                                                   - few iconic products
- marketing strategy and skills
                                                   - high cost structure
- intra-industrial; inter-industrial alliances


                                                                      THREATS
               OPPORTUNITIES
                                                   - growing debts
- increase brand value through value adding (new
value proposition), innovation                     - loosing luxury brand value
- new strategic partner                            - competitors growth is faster
- concentration on certain products and brands     - unsustainable partnerships
- gaining competitive edge over competitors        - counterfeits and copying


                                                                      Compiled by authors
FUTURE BUSINESS
  SUGGESTIONS
Sell Car Shoe and Church’s
 brands
Entering new markets:
 Egypt, Peru, India
Increasing brand value (by
 focusing on Prada’s
 roots, cure values and
 customers expectations)
By 2013 - 550 distribution
 stores, franchises from 10%
 to 13%, raising franchise
 fee
NEW VALUE PROPOSITION
PRADA’S MAIN CUSTOMER

      Upper middle class –
       high society
      Aged 35-60
      Luxury products with
       high quality
      Personality and
       exclusivity
      Culture and art
      Luxury traveling
“Exclusive Prada travel and lifestyle experience”

      Fashion, luxury travel and cultural related
      services and privileges all over the world!
 Strong global presence, premium network for high-spending clients
 Criteria: Annual purchase volume (existing client), income and assets
  ($3250; $121923) for a new client
 Deepend trust
 Stronger customer relations
                                 Prada’s clientele
– new value proposition for
                                 Increased awareness of
existing client
                                their brand and awareness in
New customers with high
                                Asia and Europe
incomes
                                Re-enforced brand image
 Increased brand value
                                Annual fee - $300 per client
Additional source of revenue
Potential future business model
                CAPABILITIES                                             CUSTOMER
                Production, R&D,                                      RELATIONSHIPS
             globalization, marketing,                                Personal assistance,
                   stock actions                                      innovative shopping
                  globalization                                           experience,
             Combining luxury with                                      AMEX PRADA
           fashion, travel and culture


 PARTNER NETWORK                     VALUE PROPOSITION
 Raw material and luxury           „The Real Prada’s experience                  CUSTOMER
     items suppliers,                – high quality products,                    SEGMENTS
 Luxottica, Puig Beauty &              innovative shopping                      Upper middle
         Fashion,                  experience and luxury travel               class, High society
                                      & lifestyle with AMEX                       Age: 35-60
         AMEX                                PRADA“

                                   Products: bags and other leather
              KEY                    goods, women’s and men’s             DISTRIBUTION
           RESOURCES               clothing, footwear, accessories,         CHANNELS
               Staff                     eyewear, fragrances                  DOS (539),
             Material              Benefits from AMEX PRADA               E-store, Franchises
            Know-how                                                      (11), Egypt, Peru,
             Partners                                                            India

                                                                REVENUE
                 COST STRUCTURE
                                                                 FLOWS
                    Production and
                                                           Sales of goods, stock
                  partnership related
                                                           actions, paybacks on
                 costs, DOS, marketing
                                                            partnership deals
Thank you for
your attention!

Prada Business Model Evolution

  • 1.
  • 2.
    AGENDA  Establishment  Earlyyears (1913-1989)  Beginning of Prada-Bertelli reign (1978-1989)  The Golden Age (1990-2006)  The Present (2007-2011)  Sneak peak into the future business
  • 3.
    Early years (1913–1989) establishment& search for a differential
  • 4.
    Early years (1913–1989) CAPABILITIES CUSTOMER • HOW? RELATIONSHIPS • CLIENT Production • SEGMENTS Importation (U.K) • VALUE PROPOSITION Personal assistance • “High quality luxurious products” • • Products: • Trunks, bags, suitcases • • PARTNER • VALUE PROPOSITION NETWORK CUSTOMER • COST STRUCTURE “High quality luxurious CLIENT • Production related costs, stores HOW? SEGMENTS • CUSTOMER products” SEGMENTS • Raw material and RELATIONSHIPS Aristocracy and • Personal assistance upper class • luxury items CUSTOMER Products: • SEGMENTS suppliers (Europe and US • Aristocracy and upper class (Europe and US travelers mostly) Trunks, bags, suitcases • (incl. I.P.I. Spa) KEY RESOURCES travelers mostly) • Staff • Material • Know-how • • CAPABILITIES KEY RESOURCES DISTRIBUTION • • Production Staff CHANNELS • Importation (U.K) Material Stores in Milan (1) • • REVENUE Know-how • FLOW • Sales of goods • DISTRIBUTION CHANNELS • Stores in Milan (1) • • PARTNER NETWORK • COST STRUCTURE REVENUE • Production related Raw material and luxury items suppliers FLOW • • costs, stores Sales of goods • •
  • 5.
  • 6.
    Prada-Bertelli reign(1978–1989) reign(1 CAPABILITIES Production – 1989) CUSTOMER RELATIONSHIPS R&D Personal assistance New stores VALUE PROPOSITION CUSTOMER “High quality luxurious SEGMENTS PARTNER products made of NETWORK Upper class (Europe, innovative materials” US and Japan) Raw material and luxury items Fashionistas Products: leather goods, Models, mostly suppliers footwear, accessories, women backpack, women’s clothing line DISTRIBUTION KEY RESOURCES CHANNELS Staff Stores in Milan (2) + Material DOS in New York, Know-how Madrid, London, Paris, Tokyo COST STRUCTURE REVENUE Production related costs, FLOWS stores Sales of goods Sales by 1980 - $450.000
  • 7.
    The Golden Age(1990–2006) growth, aspiration and acquisitions
  • 8.
    The Golden Age(1990–2006) reign CAPABILITIES CUSTOMER Production, R&D RELATIONSHIPS Personal assistance Combining fashion & fine arts, globalization, Innovative shopping marketing, stock actions service VALUE PROPOSITION PARTNER “Smart, sophisticated, CUSTOMER NETWORK luxurious high quality SEGMENTS Raw material and products with innovative Upper middle class, luxury items suppliers, shopping experience“ celebrities, Luxottica, Azzedine Products: leather goods, fashionistas Alaia, Puig Beauty & women’s clothing, footwear, Fashion, architects accessories, backpack, Men&women and designers Miu Miu, Car Shoe, Church’s Sport line, men’s collection, DISTRIBUTION KEY RESOURCES skin care, eyewear, fragrances CHANNELS Staff Stores in Milan + Material DOS in NY, Madrid, Know-how London, Paris, 8 factories & 4 Tokyo, Japan, LA manufactures COST STRUCTURE REVENUE Production related FLOWS costs, DOS, marketing Sales of goods, stock actions Sales by 1990 – $31.7 million
  • 9.
    The Present (2007-2011) technology flows in
  • 11.
    The Present (2007–2011) CAPABILITIES CUSTOMER Production, R&D, RELATIONSHIPS Combining fashion & fine arts, globalization, Personal assistance marketing, stock actions Innovative shopping Combining fashion experience &technology VALUE PROPOSITION PARTNER NETWORK “Smart, sophisticated, CUSTOMER Raw material and luxury luxurious high quality products SEGMENTS items suppliers, with innovative shopping Upper middle class, Luxottica, Puig Beauty & experience“ celebrities, Fashion, architects and fashionistas, men & designers, Products: leather goods, women’s women LG and men’s clothing, footwear, accessories, backpack, sport line, skin care products, eyewear, KEY RESOURCES fragrances DISTRIBUTION Staff, material, mobile phones CHANNELS know-how 358 DOS , Franchise 11 factories & 4 (30) manufactures E-store COST STRUCTURE REVENUE FLOWS Production related costs, Sales of goods, stock actions DOS, marketing Sales by 2010 - $2.7 BILLION
  • 12.
    Business strategy SWOTanalysis STRENGHTS WEAKNESSES - competitors have a stronger brand value and - design/quality/heritage; product portfolio are more aggressive - dynamic capabilities - too scattered business model - controlled distribution and production - few iconic products - marketing strategy and skills - high cost structure - intra-industrial; inter-industrial alliances THREATS OPPORTUNITIES - growing debts - increase brand value through value adding (new value proposition), innovation - loosing luxury brand value - new strategic partner - competitors growth is faster - concentration on certain products and brands - unsustainable partnerships - gaining competitive edge over competitors - counterfeits and copying Compiled by authors
  • 13.
    FUTURE BUSINESS SUGGESTIONS
  • 14.
    Sell Car Shoeand Church’s brands Entering new markets: Egypt, Peru, India Increasing brand value (by focusing on Prada’s roots, cure values and customers expectations) By 2013 - 550 distribution stores, franchises from 10% to 13%, raising franchise fee NEW VALUE PROPOSITION
  • 15.
    PRADA’S MAIN CUSTOMER Upper middle class – high society Aged 35-60 Luxury products with high quality Personality and exclusivity Culture and art Luxury traveling
  • 16.
    “Exclusive Prada traveland lifestyle experience” Fashion, luxury travel and cultural related services and privileges all over the world!
  • 17.
     Strong globalpresence, premium network for high-spending clients  Criteria: Annual purchase volume (existing client), income and assets ($3250; $121923) for a new client
  • 18.
     Deepend trust Stronger customer relations  Prada’s clientele – new value proposition for  Increased awareness of existing client their brand and awareness in New customers with high Asia and Europe incomes Re-enforced brand image  Increased brand value Annual fee - $300 per client Additional source of revenue
  • 19.
    Potential future businessmodel CAPABILITIES CUSTOMER Production, R&D, RELATIONSHIPS globalization, marketing, Personal assistance, stock actions innovative shopping globalization experience, Combining luxury with AMEX PRADA fashion, travel and culture PARTNER NETWORK VALUE PROPOSITION Raw material and luxury „The Real Prada’s experience CUSTOMER items suppliers, – high quality products, SEGMENTS Luxottica, Puig Beauty & innovative shopping Upper middle Fashion, experience and luxury travel class, High society & lifestyle with AMEX Age: 35-60 AMEX PRADA“ Products: bags and other leather KEY goods, women’s and men’s DISTRIBUTION RESOURCES clothing, footwear, accessories, CHANNELS Staff eyewear, fragrances DOS (539), Material Benefits from AMEX PRADA E-store, Franchises Know-how (11), Egypt, Peru, Partners India REVENUE COST STRUCTURE FLOWS Production and Sales of goods, stock partnership related actions, paybacks on costs, DOS, marketing partnership deals
  • 20.