Jelena Kirillova
Nadi Liis Laaneväli
Boriss Laaneväli
PURPOSE

• Identify the reasons of Apple success
• Analyze the iPod business model
  development
• What are Apple’s swift growth key factors in
  global music area?
• To learn how to grow fast and succeed
Apple Inc.
Product range from $59…$7,000
   Electronics
   Computers
   Software

Worldwide sales
   Retail stores
   On-line stores
   Direct sales force

Most Admired*
   2008 in USA
   2008…2010 worldwide

  * by Fortune magazine
iPod
• iPod is a line of portable media players designed and
  marketed by Apple and launched on October 23, 2001.
iPod Business Model I
                Infrastructure                                   Offer                                    Customer
  Partner Network                 Key Activities                 Value                       Customer                      Customer
                                                              Propositions                  Relationships                  Segments
 OEM (Original                 Hardware design           „1000 songs in your
  equipment                                                                              Lovemark                    Massmarket
  manufacturers):               Sofrware                        pocket“
                                                                                         Switching costs               (Mac owners)
 Sony (battery)                Marketing                 Simple & easy to use
 Wolfson (Codec/Dac)
                                                           Small size (lighter
 Toshiba (Disk drive)                                      than cell phones)
 Texas Instrument
  (FireWire)                     Key Resources             Apple design
                                                                                               Distribution          „Music is part of
 Linear Technology (Power                                 More memory                         Channels             everyone's life“
  management)
                                iPod hardware             Plays all music              Apple stores
 LG Display (LCD display)
                                                            formats
 Synaptics (scroll wheel)      Apple brand                                             Apple.com
                                People                    CD quality
 Record companies
 Marketing companies           Content & agreements      Fast file transfer
                                                           Fast battery charge



                             Cost Structure                                                     Revenue Streams

        Variable costs:               Fixed costs:                        iPod sales (2002) - $143 millions or 2,5% / net sales
         iPod                         Music records                     Music products (2002) - $4 millions
                                       Software design
                                       Marketing                         Apps Store
                                                                          Software licences


                                                               Finance
iPod Business Model II
                Infrastructure                                      Offer                                     Customer
  Partner Network                    Key Activities                  Value                      Customer                      Customer
                                                                  Propositions                 Relationships                  Segments
 OEM (Original                    Hardware design
  equipment                                                                                 Lovemark                     Massmarket:
  manufacturers):                  Sofrware                   Simple & easy to use        Switching costs              Teens (primary)
 Sony (battery)                   Marketing                  Ultraportable               iTunes                       Younger adults to
 Wolfson (Codec/Dac)
                                                               Apple design                                               age 29 (secondary)
 Toshiba (Disk drive)
 Texas Instrument (FireWire)                                  Fashion
 Linear Technology (Power          Key Resources              Intuitive & Fun                   Distribution
  management)
                                                               Apps
                                                                                                   Channels
 LG Display (LCD display)
                                   iPod hardware                                             Apple stores
 Synaptics (click wheel)                                      Additional features
                                   Apple brand                                               Apple.com
 Record companies                                             Doc connector                 iTunes store
                                   People
 Marketing companies                                          USB                           Electronic store
                                   Content & agreements
                                                                                               (BestBuy)
                                   iTunes software            Windows support



                                Cost Structure                                                     Revenue Streams

        Variable costs:                   Fixed costs:                       iPod sales (2004) $1.3 billions – 15,8% / net sales
         iPod                             Music records                    Music products (2004) $278 millions – 3,4% / net sales
                                           Software design
                                           Marketing                        Software licences
                                                                             App store


                                                                  Finance
iPod Business Model III
                Infrastructure                                      Offer                                       Customer
  Partner Network                    Key Activities                 Value                         Customer                      Customer
                                                                 Propositions                    Relationships                  Segments
 OEM (Original                    Hardware design
  equipment                                                                                   Lovemark                     Massmarket:
  manufacturers):                  Sofrware                   Simple & easy to use          Switching costs              Teens
 Sony (battery)                   Marketing                  Apple design                  iTunes                       Adults
 Wolfson (Codec/Dac)
                                                               Smaller
 Toshiba (Disk drive)                                                                                                      Active people
 Texas Instrument (FireWire)                                  Apps
 Linear Technology (Power          Key Resources              Accessories                         Distribution
  management)
                                                               iPod family                          Channels
 LG Display (LCD display)
                                   iPod hardware                                               Apple stores
 Synaptics (touch wheel)                                      Co-products
                                   Apple brand                 (Nike, HP, StarBucks            Apple.com
 Record companies                                              , Car manufactures)             iTunes store
                                   People
 Marketing companies                                                                           Electronic store
                                   Content & agreements
 Car companies                                                                                 Web store
                                   iTunes software



                                Cost Structure                                                       Revenue Streams

        Variable costs:                   Fixed costs:                         iPod sales (2008) $9,2 billions – 24,5% / net sales
         iPod                             Music records                      Music products (2010) $4,9 billions– 7,6% / net sales
                                           Software design
                                           Marketing                          Software licences
                                                                               App store


                                                                  Finance
CONCLUSION
MuSky Business Model
              Infrastructure                         Offer between                                   Customer

 Partner Network         Key Activities                   Value                        Customer                 Customer
                                                       Propositions                   Relationships             Segments
 Skydiving
  organizations        Becoming de facto           Entertainment during         Jumping with MuSky is
                        standard for skydivers       take-off time                 fun!
                                                                                                             Professional
 Skydiving clubs                                   Entertainment between        Have-to-use                Skydiving
                       Hardware design
                                                     jumps
 Skydiving            Software development                                                                 Skydiving Enthusiast
  accessories                                       Integrated digital
                       Marketing                    altimeter
  manufactures
                                                    Integrated Audio/
 Hardware              Key Resources                Video/Camera Solution            Distribution
  manufactures
                                                    Cable Free Solution               Channels
 Software             Hardware                    Automatic sync with          Sports equipment shops
  manufactures                                       PC
                       People                                                    Skydiving sport clubs
 Marketing                                         Jumps History Analysis
                       Content & Agreements                                      Internet sales
  companies                                         3D jumps models




                     Cost Structure                                                      Revenue Streams
                                                                    MuSky sales
   Variable costs:             Fixed costs:                         Software sales
    MuSky components           Hardware design
                                                                    Accessories sales
                                Software design
                                Marketing                          Maintenance
                                                                    Audio/Video content sales


                                                          Finance
MuSky
            Wireless Audio Signal




            Wireless Video Signal   Helmet with embedded
Auto Sync                              wireless headset
How iPod was developed?

How iPod was developed?

  • 1.
    Jelena Kirillova Nadi LiisLaaneväli Boriss Laaneväli
  • 2.
    PURPOSE • Identify thereasons of Apple success • Analyze the iPod business model development • What are Apple’s swift growth key factors in global music area? • To learn how to grow fast and succeed
  • 3.
    Apple Inc. Product rangefrom $59…$7,000  Electronics  Computers  Software Worldwide sales  Retail stores  On-line stores  Direct sales force Most Admired*  2008 in USA  2008…2010 worldwide * by Fortune magazine
  • 4.
    iPod • iPod isa line of portable media players designed and marketed by Apple and launched on October 23, 2001.
  • 5.
    iPod Business ModelI Infrastructure Offer Customer Partner Network Key Activities Value Customer Customer Propositions Relationships Segments  OEM (Original  Hardware design „1000 songs in your equipment  Lovemark  Massmarket manufacturers):  Sofrware pocket“  Switching costs (Mac owners)  Sony (battery)  Marketing  Simple & easy to use  Wolfson (Codec/Dac)  Small size (lighter  Toshiba (Disk drive) than cell phones)  Texas Instrument (FireWire) Key Resources  Apple design Distribution „Music is part of  Linear Technology (Power  More memory Channels everyone's life“ management)  iPod hardware  Plays all music  Apple stores  LG Display (LCD display) formats  Synaptics (scroll wheel)  Apple brand  Apple.com  People  CD quality  Record companies  Marketing companies  Content & agreements  Fast file transfer  Fast battery charge Cost Structure Revenue Streams Variable costs: Fixed costs:  iPod sales (2002) - $143 millions or 2,5% / net sales  iPod  Music records  Music products (2002) - $4 millions  Software design  Marketing  Apps Store  Software licences Finance
  • 6.
    iPod Business ModelII Infrastructure Offer Customer Partner Network Key Activities Value Customer Customer Propositions Relationships Segments  OEM (Original  Hardware design equipment  Lovemark  Massmarket: manufacturers):  Sofrware  Simple & easy to use  Switching costs  Teens (primary)  Sony (battery)  Marketing  Ultraportable  iTunes  Younger adults to  Wolfson (Codec/Dac)  Apple design age 29 (secondary)  Toshiba (Disk drive)  Texas Instrument (FireWire)  Fashion  Linear Technology (Power Key Resources  Intuitive & Fun Distribution management)  Apps Channels  LG Display (LCD display)  iPod hardware  Apple stores  Synaptics (click wheel)  Additional features  Apple brand  Apple.com  Record companies  Doc connector  iTunes store  People  Marketing companies  USB  Electronic store  Content & agreements (BestBuy)  iTunes software  Windows support Cost Structure Revenue Streams Variable costs: Fixed costs:  iPod sales (2004) $1.3 billions – 15,8% / net sales  iPod  Music records  Music products (2004) $278 millions – 3,4% / net sales  Software design  Marketing  Software licences  App store Finance
  • 7.
    iPod Business ModelIII Infrastructure Offer Customer Partner Network Key Activities Value Customer Customer Propositions Relationships Segments  OEM (Original  Hardware design equipment  Lovemark  Massmarket: manufacturers):  Sofrware  Simple & easy to use  Switching costs  Teens  Sony (battery)  Marketing  Apple design  iTunes  Adults  Wolfson (Codec/Dac)  Smaller  Toshiba (Disk drive)  Active people  Texas Instrument (FireWire)  Apps  Linear Technology (Power Key Resources  Accessories Distribution management)  iPod family Channels  LG Display (LCD display)  iPod hardware  Apple stores  Synaptics (touch wheel)  Co-products  Apple brand (Nike, HP, StarBucks  Apple.com  Record companies , Car manufactures)  iTunes store  People  Marketing companies  Electronic store  Content & agreements  Car companies  Web store  iTunes software Cost Structure Revenue Streams Variable costs: Fixed costs:  iPod sales (2008) $9,2 billions – 24,5% / net sales  iPod  Music records  Music products (2010) $4,9 billions– 7,6% / net sales  Software design  Marketing  Software licences  App store Finance
  • 8.
  • 9.
    MuSky Business Model Infrastructure Offer between Customer Partner Network Key Activities Value Customer Customer Propositions Relationships Segments  Skydiving organizations  Becoming de facto  Entertainment during  Jumping with MuSky is standard for skydivers take-off time fun!  Professional  Skydiving clubs  Entertainment between  Have-to-use Skydiving  Hardware design jumps  Skydiving  Software development  Skydiving Enthusiast accessories  Integrated digital  Marketing altimeter manufactures  Integrated Audio/  Hardware Key Resources Video/Camera Solution Distribution manufactures  Cable Free Solution Channels  Software  Hardware  Automatic sync with  Sports equipment shops manufactures PC  People  Skydiving sport clubs  Marketing  Jumps History Analysis  Content & Agreements  Internet sales companies  3D jumps models Cost Structure Revenue Streams  MuSky sales Variable costs: Fixed costs:  Software sales  MuSky components  Hardware design  Accessories sales  Software design  Marketing  Maintenance  Audio/Video content sales Finance
  • 10.
    MuSky Wireless Audio Signal Wireless Video Signal Helmet with embedded Auto Sync wireless headset