The policy outlines the failure to appear or "no-show" policy for tutoring appointments. Tutees are allowed two general no-shows before being considered for termination from the program. A first no-show results in a verbal warning, and a second results in probation and a meeting with the coordinator. Tutees are permitted two medical related no-shows in addition to the two general no-shows. New tutees requesting math or English tutoring must use the math lab or writing center for one week before Power Hour tutoring. Students must complete a study/test-taking skills session before tutoring.