Marketing Communications




    In High Definition
What HealthFlash can
   do for you…
Proactive Ideas
“Around the Box” Thinking
Distance Learning Award
     Operation Giving Back
Virtual Speaker’s Bureau
    Combining Tried & True with
     Breakthrough Technology
Account Leadership

                                       Jeanne-Marie Phillips
                                               Principal

• Over 20 years of professional public relations experience

• Former Hill and Knowlton executive

• Specialized expertise in medical equipment

• Strong consumer product background, providing a diverse perspective on public relations

• In-depth writing background

• Graduate of Cornell University
Account Leadership

                                    Steven Lloyd Washer
                                               Principal

• 20 years experience as a Strategic Media Consultant.

• Corporate communications specialist for Konica Minolta.

• Award-winning video writer and producer.

• Former Assistant Professor of Communications, University of Hartford.

• MFA from the University of North Carolina.
8 Barriers to Effective Agency Relationships



                 Introduction
8 Barriers to Effective Agency Relationships

                    Not Proactive
                High Agency Turnover
                   Not Responsive
               Don’t Know Your Industry
              Don’t Learn Your Company
               Lack of Writing Expertise
           Agency Executives Go for Glamour
                  Poor Cost / Benefit
8 Barriers to Effective Agency Relationships
             Reasons for Initiating Agency Review




                                                    Data: Reardon Smith Whittaker
8 Barriers to Effective Agency Relationships
         How Long Did You Work With Your Last Agency?




                                                        Data: Reardon Smith Whittaker
Why
      …
8 Barriers to Effective Agency Relationships
                 Not Proactive ?
8 Barriers to Effective Agency Relationships
                 Not Proactive?
8 Barriers to Effective Agency Relationships
                 Not Proactive?
8 Barriers to Effective Agency Relationships
                 Not Proactive?
8 Barriers to Effective Agency Relationships
                 Not Proactive?
15 Years in the Medical Arena
    Broad-Based Background
         Radiology
         General Surgery
         Orthopedics
         Endoscopy
         Cardiology
         Nuclear Cardiology
         Consumer Health
8 Barriers to Effective Agency Relationships
                                      Doesn’t Know Your Industry?

  •Dune Medical Devices, surgical cancer probe
  •Mazor Surgical Technologies, robotic surgical guidance systems
  •Vision-Sciences, Inc., endoscopic systems
  •Orthocrat Ltd., computerized surgical planning
  •Mennen Medical , hemodynamic systems
  •BodyTel Scientific Inc, remote glucose monitoring systems
  •Praxis Electronic Medical Records, electronic medical records                   Broad-based Medical Equipment
                                                                                            Experience
  •Rcadia Medical Imaging Ltd., blood vessel analysis systems
  •Corindus, Inc., robotic catheterization systems
  •Spacelabs Healthcare, patient monitoring systems
  •Medcon Telemedicine Technology, Inc., digital cardiac catheterization systems
  •US Electronics, Inc., medical displays
  •Sunpoint Systems, surgical medical displays
  •Scandius Biomedical, Inc., orthopedic implant systems
  •Orex, a Kodak/Onex company
  •Instrumentation Laboratory, blood-gas monitors
  •RealTime Image, a GE company, PACS and digital orthopedic systems
  •Neurostar Solutions, Inc., picture archiving communications systems
  •CoActiv Medical Business Solutions, picture archiving communications systems
8 Barriers to Effective Agency Relationships
          Doesn’t Understand Your Company and Vision?
8 Barriers to Effective Agency Relationships
          Doesn’t Understand Your Company and Vision?
8 Barriers to Effective Agency Relationships
                Not Responsive to Your Needs?




      Company Policy: Return all calls within 1 hour
8 Barriers to Effective Agency Relationships
                Writers Who Cannot Write?




           Writers on Sony Medical Account:

                 Jeanne-Marie Philips
                   Steven Washer
8 Barriers to Effective Agency Relationships
                    High Agency Turnover?




         • Stable team of account managers
         • No rookies
         • Average 15 years industry experience
8 Barriers to Effective Agency Relationships
                High Agency Turnover?




              • Jeanne-Marie Philips
              • Steven Lloyd Washer
              • Aviad Stark
              • Wendie Owen
              • Dayle Henschel
              • Molly Anderson
8 Barriers to Effective Agency Relationships
                 Poor Cost / Benefit?




                • Small
                • Specialized
                • Experienced
                • Superior Value
8 Barriers to Effective Agency Relationships
          Agency Executives Drawn to High-Glamour Accounts?




  • Small companies like HealthFlash fill specialized niches
  • Medical communications is our passion
It’s Time to Relax


       with
Medical Equipment Clients
GE Healthcare                                InSiteOne, Inc.
Siemens Medical Solutions USA, Inc.          Resonance Technology, Inc.
Algotec, a Kodak Company, PACS               AFC Industries, Inc.
Mennen Medical                               Dynamic Imaging, LLC
Space Labs Healthcare                        Intelerad Medical Systems
Orex Computed Radiography, a Kodak Company   Meta Fusion
RealTime Image, a GE Healthcare Company      Orthocrat, Ltd.
RIS Concepts, Inc.                           Society of Nuclear Medicine
Neurostar Solutions, Inc.                    SmartLight
Aurora Imaging Technology, Inc.              Philips Medical Systems of North America
Patient Comfort Systems, Inc.                Fountain House
NUMA Inc.                                    Berent Associates Center for Social Therapy
Absolute Software Corporation                Westport Center for Therapetic Skin Care
Mazor SpineAssist                            Dr. Stanley Gulin, MD, FACS
Praxis Electronic Medical Records            Cycology
CoActiv Medical Business Solutions           PolyGym
Medcon Telemedicine Technology, Inc.         New Age Spa
UltraSPECT Inc.                              AromaSpa
Edge Medical Devices, Ltd.                   MySeat Sanitary Products
Thinking Systems Corporation                 Infimed, Inc.
Viztek Imaging                               Konica Minolta Medical
U.S. Electronics, Inc.
Wuestec
Creative Communications Services
•Development and implementation of complete public relations campaigns
 targeting magazines, newspapers, magazines, television, radio, trade and
 technical press, as well as online media outlets
•Press kits
•Case studies, by-lined articles and feature stories
•Brochures, newsletters, sales letters, training materials
•Advertising campaigns
                                                           “Our accent is on public relations,
•Press conferences, meetings and special events         while addressing a full range of today’s
•Trade show promotions                                         communications needs.”
•Speeches
•Video presentations and video news releases
•Business proposals and plans
•Comprehensive graphic design programs
Communications Services
    • Public Relations Campaigns
Communications Services
    • Public Relations Campaigns
Communications Services
•Case studies, by-lined articles and feature stories
Communications/Creative Services
  • Brochures, newsletters, sales letters, training materials
Communications/Creative Services
        • Advertising campaigns
Communications/Creative Services
         •Trade show promotions
Communications/Creative Services
    • Video presentations and video news releases
Advice from the VP of Marketing:

Know the business that your client or potential client
is in. Nothing is worse than receiving a presentation
from a Marketing or PR firm that doesn’t know what
your issues or challenges are.




                                                Data: Reardon Smith Whittaker
Designer
                            Aviad Stark
                          Lead Graphic Designer



• 10 years graphic design experience.

• Clients include Vision Sciences, Mennen Medical, Orex CR, OKH Medical
  Devices, Frye Boots, Hywire, MyHome, Betsey Johnson, RJ Colt, Alter
  Domus, Eyeblaster, Machida, Mitsui and more.

• MS Degree in Digital Imaging and Design from NYU.

• Honors graduate from School of Visual Arts with a BFA in
  Graphic Design.
Account Team
                                                  Wendie Owen
                                                    Public Relations



• Broad-based healthcare public relations experience with special emphasis on media placement.

• Clients represented have include Hoffman LaRoche, Upjohn Co., Warner Lambert and Bristol-Myers Squibb.

• Experience with a full range of major New York City public relations agencies.
Account Team
                                                 Dayle Henshel
                                                   Public Relations



• MBA. Twenty-plus years of broad-based public relations and
  marketing communications experience in healthcare, medical technology
  and pharmaceuticals.

• Product, project and account management experience.

• Expertise in writing, editing, marketing strategy.

• Clients and corporate positions include: Johnson & Johnson Products, Epilepsy Institute.

• Experience includes Edelman Medical Communications, Empire BlueCross BlueShield.
Account Team
                                            Molly Anderson
                                         Assistant Account Executive



• Experience as an advertising agency account assistant.

• Graduate of Notre Dame University.
How Long Did the Agency Have to Prepare a Proposal?




                                                Data: Reardon Smith Whittaker
#1 Reason to engage HealthFlash:

     We’re Nice People!
Thank
You!

Post

  • 2.
    Marketing Communications In High Definition
  • 3.
    What HealthFlash can do for you…
  • 4.
  • 5.
    Distance Learning Award Operation Giving Back
  • 6.
    Virtual Speaker’s Bureau Combining Tried & True with Breakthrough Technology
  • 7.
    Account Leadership Jeanne-Marie Phillips Principal • Over 20 years of professional public relations experience • Former Hill and Knowlton executive • Specialized expertise in medical equipment • Strong consumer product background, providing a diverse perspective on public relations • In-depth writing background • Graduate of Cornell University
  • 8.
    Account Leadership Steven Lloyd Washer Principal • 20 years experience as a Strategic Media Consultant. • Corporate communications specialist for Konica Minolta. • Award-winning video writer and producer. • Former Assistant Professor of Communications, University of Hartford. • MFA from the University of North Carolina.
  • 9.
    8 Barriers toEffective Agency Relationships Introduction
  • 10.
    8 Barriers toEffective Agency Relationships Not Proactive High Agency Turnover Not Responsive Don’t Know Your Industry Don’t Learn Your Company Lack of Writing Expertise Agency Executives Go for Glamour Poor Cost / Benefit
  • 11.
    8 Barriers toEffective Agency Relationships Reasons for Initiating Agency Review Data: Reardon Smith Whittaker
  • 12.
    8 Barriers toEffective Agency Relationships How Long Did You Work With Your Last Agency? Data: Reardon Smith Whittaker
  • 13.
    Why
  • 14.
    8 Barriers toEffective Agency Relationships Not Proactive ?
  • 15.
    8 Barriers toEffective Agency Relationships Not Proactive?
  • 16.
    8 Barriers toEffective Agency Relationships Not Proactive?
  • 17.
    8 Barriers toEffective Agency Relationships Not Proactive?
  • 18.
    8 Barriers toEffective Agency Relationships Not Proactive?
  • 19.
    15 Years inthe Medical Arena Broad-Based Background Radiology General Surgery Orthopedics Endoscopy Cardiology Nuclear Cardiology Consumer Health
  • 20.
    8 Barriers toEffective Agency Relationships Doesn’t Know Your Industry? •Dune Medical Devices, surgical cancer probe •Mazor Surgical Technologies, robotic surgical guidance systems •Vision-Sciences, Inc., endoscopic systems •Orthocrat Ltd., computerized surgical planning •Mennen Medical , hemodynamic systems •BodyTel Scientific Inc, remote glucose monitoring systems •Praxis Electronic Medical Records, electronic medical records Broad-based Medical Equipment Experience •Rcadia Medical Imaging Ltd., blood vessel analysis systems •Corindus, Inc., robotic catheterization systems •Spacelabs Healthcare, patient monitoring systems •Medcon Telemedicine Technology, Inc., digital cardiac catheterization systems •US Electronics, Inc., medical displays •Sunpoint Systems, surgical medical displays •Scandius Biomedical, Inc., orthopedic implant systems •Orex, a Kodak/Onex company •Instrumentation Laboratory, blood-gas monitors •RealTime Image, a GE company, PACS and digital orthopedic systems •Neurostar Solutions, Inc., picture archiving communications systems •CoActiv Medical Business Solutions, picture archiving communications systems
  • 21.
    8 Barriers toEffective Agency Relationships Doesn’t Understand Your Company and Vision?
  • 22.
    8 Barriers toEffective Agency Relationships Doesn’t Understand Your Company and Vision?
  • 23.
    8 Barriers toEffective Agency Relationships Not Responsive to Your Needs? Company Policy: Return all calls within 1 hour
  • 24.
    8 Barriers toEffective Agency Relationships Writers Who Cannot Write? Writers on Sony Medical Account: Jeanne-Marie Philips Steven Washer
  • 25.
    8 Barriers toEffective Agency Relationships High Agency Turnover? • Stable team of account managers • No rookies • Average 15 years industry experience
  • 26.
    8 Barriers toEffective Agency Relationships High Agency Turnover? • Jeanne-Marie Philips • Steven Lloyd Washer • Aviad Stark • Wendie Owen • Dayle Henschel • Molly Anderson
  • 27.
    8 Barriers toEffective Agency Relationships Poor Cost / Benefit? • Small • Specialized • Experienced • Superior Value
  • 28.
    8 Barriers toEffective Agency Relationships Agency Executives Drawn to High-Glamour Accounts? • Small companies like HealthFlash fill specialized niches • Medical communications is our passion
  • 29.
    It’s Time toRelax with
  • 30.
    Medical Equipment Clients GEHealthcare InSiteOne, Inc. Siemens Medical Solutions USA, Inc. Resonance Technology, Inc. Algotec, a Kodak Company, PACS AFC Industries, Inc. Mennen Medical Dynamic Imaging, LLC Space Labs Healthcare Intelerad Medical Systems Orex Computed Radiography, a Kodak Company Meta Fusion RealTime Image, a GE Healthcare Company Orthocrat, Ltd. RIS Concepts, Inc. Society of Nuclear Medicine Neurostar Solutions, Inc. SmartLight Aurora Imaging Technology, Inc. Philips Medical Systems of North America Patient Comfort Systems, Inc. Fountain House NUMA Inc. Berent Associates Center for Social Therapy Absolute Software Corporation Westport Center for Therapetic Skin Care Mazor SpineAssist Dr. Stanley Gulin, MD, FACS Praxis Electronic Medical Records Cycology CoActiv Medical Business Solutions PolyGym Medcon Telemedicine Technology, Inc. New Age Spa UltraSPECT Inc. AromaSpa Edge Medical Devices, Ltd. MySeat Sanitary Products Thinking Systems Corporation Infimed, Inc. Viztek Imaging Konica Minolta Medical U.S. Electronics, Inc. Wuestec
  • 31.
    Creative Communications Services •Developmentand implementation of complete public relations campaigns targeting magazines, newspapers, magazines, television, radio, trade and technical press, as well as online media outlets •Press kits •Case studies, by-lined articles and feature stories •Brochures, newsletters, sales letters, training materials •Advertising campaigns “Our accent is on public relations, •Press conferences, meetings and special events while addressing a full range of today’s •Trade show promotions communications needs.” •Speeches •Video presentations and video news releases •Business proposals and plans •Comprehensive graphic design programs
  • 32.
    Communications Services • Public Relations Campaigns
  • 33.
    Communications Services • Public Relations Campaigns
  • 34.
    Communications Services •Case studies,by-lined articles and feature stories
  • 35.
    Communications/Creative Services • Brochures, newsletters, sales letters, training materials
  • 36.
    Communications/Creative Services • Advertising campaigns
  • 37.
    Communications/Creative Services •Trade show promotions
  • 38.
    Communications/Creative Services • Video presentations and video news releases
  • 39.
    Advice from theVP of Marketing: Know the business that your client or potential client is in. Nothing is worse than receiving a presentation from a Marketing or PR firm that doesn’t know what your issues or challenges are. Data: Reardon Smith Whittaker
  • 40.
    Designer Aviad Stark Lead Graphic Designer • 10 years graphic design experience. • Clients include Vision Sciences, Mennen Medical, Orex CR, OKH Medical Devices, Frye Boots, Hywire, MyHome, Betsey Johnson, RJ Colt, Alter Domus, Eyeblaster, Machida, Mitsui and more. • MS Degree in Digital Imaging and Design from NYU. • Honors graduate from School of Visual Arts with a BFA in Graphic Design.
  • 41.
    Account Team Wendie Owen Public Relations • Broad-based healthcare public relations experience with special emphasis on media placement. • Clients represented have include Hoffman LaRoche, Upjohn Co., Warner Lambert and Bristol-Myers Squibb. • Experience with a full range of major New York City public relations agencies.
  • 42.
    Account Team Dayle Henshel Public Relations • MBA. Twenty-plus years of broad-based public relations and marketing communications experience in healthcare, medical technology and pharmaceuticals. • Product, project and account management experience. • Expertise in writing, editing, marketing strategy. • Clients and corporate positions include: Johnson & Johnson Products, Epilepsy Institute. • Experience includes Edelman Medical Communications, Empire BlueCross BlueShield.
  • 43.
    Account Team Molly Anderson Assistant Account Executive • Experience as an advertising agency account assistant. • Graduate of Notre Dame University.
  • 44.
    How Long Didthe Agency Have to Prepare a Proposal? Data: Reardon Smith Whittaker
  • 45.
    #1 Reason toengage HealthFlash: We’re Nice People!
  • 46.