Join Dr. Nina Vasan and Dr. Ganielle Hooper as they use their expertise in the mental health industry to help you run a successful mental health practice amidst uncertain times. They will discuss: -The current state of the mental health industry and the public “stigma” of seeking mental health services -Recent policy changes pertaining to insurance reimbursement, telehealth and MACRA -How technology can support your practice’s growth and success -Lessons learned in running a successful practice from a provider who has recently expanded her practice and what she did to overcome common barriers

1. Dr. Nina Vasan, MD, MBA
Psychiatrist, Author, Assistant Professor, Entrepreneur
Dr. Ganielle Hooper, DNP, CPNP-PC, PMHS
Owner/CEO of Axis Hope, LLC, Pediatric Mental Health Specialist
Modernize Your Mental Health
Practice to Save Time and
Improve Care Delivery

2. Safe
Harbor
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3. • Welcome & Introductions
• The Current State of the Mental Health
Industry
• Technology in Your Mental Health
Practice
• Care Delivery: Before, During and After
the Visit
• Lessons Learned
• How Kareo Can Help
• FAQs

4. linkedin.com/company/kareo
Twitter
Facebook
LinkedIn
facebook.com/GoKareo
twitter.com@GoKareo

5. https://www.linkedin.com/in/dr-ganielle-
e-hooper-�-3b1153147
Twitter
Facebook
LinkedIn
https://www.facebook.com/axishope
https://twitter.com/axishope_llc
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https://www.instagram.com/axis_hope/
Connect with Dr. Ganielle Hooper!

6. Kareo and PAHCOM
Supporting Your Professional Development
• PAHCOM has approved 1 CEU credit
• You’ll be asked at the end of the webinar if you
want a CEU certificate
• Certificates will be emailed within the next few
days
• Attendees must be logged into the webinar to
receive credit

7. Dr.NinaVasan,MD,MBA
Psychiatrist,Author,AssistantProfessor,Entrepreneur
• Co-author of “Do Good Well: Your Guide to Leadership, Action, and Social Innovation”
• Founder and Executive Director of Brainstorm: The Stanford Lab for Mental Health Innovation
• Clinical Assistant Professor in the Department of Psychiatry, Stanford
• Chief Psychiatrist at Silicon Valley Executive Psychiatry
• Chief Medical Officer of Real
Dr.GanielleHooper,DNP,CPNP-PC,PMHS
Owner/CEO ofAxisHope,LLC,PediatricMentalHealthSpecialist
• Dual-certified Pediatric Nurse Practitioner and Pediatric Mental Health Specialist
• Owner/CEO, Axis Hope, LLC
• Clinical Professor at Emory University and Kennesaw State University
• Serves as a military officer in the Air National Guard
• Guest speaker at multiple Mental Health events and schools

8. The Current State of the Mental Health Industry

9. Culture Change: Decline in Stigma

10. Overall spike in mental health issues
● Almost 2x nationwide for overall mental
health issues
● Examine population level breakdown
● Disproportionate swell in MH issues for
those who lost income
● More men seeking help than ever
before, per telemedicine data.
Hypothesis around work: life balance

11. Who is most impacted? Shelter-in-place

12. Who is most impacted? Income

13. Who is most impacted? Baseline Health Status

14. SAMHSA Phases of Disaster
Resilience leads to heroic and honeymoon
periods (March-April 2020)
We are currently in the disillusionment phase
as of June 2020
Racial injustice and police brutality considered
“trigger events”
Long-term trickle down effect results in
sequelae for years to come (ex. suicide rates
peaked 3 years after Black Tuesday)

15. Racial disparities
● Increased anxiety and depression
especially among the black and asian
american populations
● Racial inequalities of COVID combined
with police brutality and prejudice
● Populations already disadvantaged by
access and stigma within the healthcare
system

16. Increase in the following diseases
• Anxiety
- Panic Attacks
- Insomnia
• Depression
• Suicidal Ideation
• Substance Use
• Trauma
- Isolation
- Flashbacks
- Nightmares
• Child Abuse
• Domestic Violence

17. Game-changing Policy Changes
• Telehealth reimbursement
• Easing of HIPAA
• Dissolving of state
boundaries

18. Increased Engagement in Treatment
• Benefits for providers
• Benefits for patients
• Increased utilization, decreased no-
shows
• Unique benefits from in-home care

19. Spike in Innovation: Remote Monitoring

20. Spike in Innovation: Peer Support

21. Spike in Innovation: Chatbots

22. Spike in Innovation: Models of Care

23. Technology in Your Mental Health Practice

24. Find an established platform that
satisfies the patient experience
through challenging times
Supporting Continued Mental Health Care
• Pandemic-accelerated technology trends
• Allows businesses to stay open and function
• Seamless integration with medical records
• Efforts may extend beyond COVID-19

25. Making Use of Technological Tools
Before Visit During Visit After Visit
What your practice can do to spread
the word and the role your software
provider plays in the dissemination of
information.
Utilization of telehealth and how care
delivery has evolved.
The ease of prescribing, and challenges
your practice may encounter.

26. Growing and Sharing Resources
• Website Presence
• Online Booking
• Appointment Reminders
• Mobile Application
Social Media

27. Care Delivery: Before, During and After the Visit

28.  Upload copy of insurance card
 Visual verification of eligibility
 PHQ-9/ GAD-7/ PCL-5
 COVID-19
 Populates to medical record
 Reduces appointment time
Insurance Verification
Assessment Forms
Intake Forms
Before the Visit

29. During the Visit
• Simple, secure and streamlined
• Connect with your patients from anywhere
at any time
• Fully reimbursed by private payers
• HIPAA compliant

30. After the Visit
• E-Prescribing
• Follow-up visit
• Laboratory orders
• Referrals
• Digital payments

31. Lessons Learned
First-hand experiences from a mental health expert

32. Potential Barriers
• Requires a certain level of tech literacy
• Internet connection
• Regulations/Licensure
• Reimbursement

33. Awards and Rankings

36. Questions
Answers
For more COVID-19 resources and information, click here.

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