In late 2019, Durham University’s central PMO was established to help support the delivery of an ambitious new strategy.
This session shared insights and lessons learned from Durham’s PMO journey, including why and how the PMO was introduced and the challenges that have been navigated.
The session also focused on the approach and tactics the team has employed to build strong foundations to underpin the successful delivery of change and increase P3M maturity across the organisation.
This was presented by Suze Clarke - Senior PMO Manager from Durham University at FuturePMO 2023, on the 26th of October.
FuturePMO is a 1-day PMO event for practitioners at all levels. The conference brings extraordinary speakers from across industries to challenge your PMO and PPM thinking, helping you work smarter.
The next one takes place on the 3rd of October 2024 in London. To learn more and book on to the next conference, visit www.FuturePMO.com
LinkedIn - https://www.linkedin.com/showcase/11120292
Twitter - https://twitter.com/FuturePMO
Facebook - https://www.facebook.com/futurepmoevent/
2. @FuturePMO #PMOFrontier
Suze Clarke
PMO Senior Manager, Durham University
My role is focused on developing our approach
to defining and delivering Durham's portfolio of
strategic change projects and programmes,
managing the PMO’s development roadmap
and working with stakeholders across the
University to professionalise and build
capability and maturity in project, programme
and portfolio management.
LinkedIn QR Code:
8. @FuturePMO #PMOFrontier
United Federation of Planets (Governance)
Value
- Prioritisation
- Decision Making
- Reporting
- Resourcing
- Building Capability
Conditions
• Clearly defined priorities
• Understood roles &
responsibilities
• Established project lifecycle
• Early engagement with PMO
• ‘Oven ready’ business cases
• Regular reporting
• Change control
9. @FuturePMO #PMOFrontier
First Contact: How the PMO was introduced
Lessons
• Clarity of purpose
• Conditions for success
• Start small- foundations first
• Demonstrate value
11. @FuturePMO #PMOFrontier
The crew
Discovery
Review lessons
Learning
Develop a roadmap
Strategic alignment
Capability building
Delivery Support
The approach to developing the PMO
13. @FuturePMO #PMOFrontier
Make it so – the approach to developing the PMO
Lessons
- Manage expectations
- Run it like a project
- VUCA! Prepare to plan & replan (& flex tactics)
- Progression not perfection
- The importance of data
- Apply learning
20. @FuturePMO #PMOFrontier
Per Aspera Ad Astra
Lessons
• Foundations
• Small steps & layering
• Maturity roadmap
• Audit and assurance
• Lead with intent
21. @FuturePMO #PMOFrontier
Thank You
Being ready
Demonstrate competence
Develop a roadmap
Engage stakeholders
Build strong foundations
Resistance is futile!
Suze Clarke
suzanna.clarke@durham.ac.uk
www.durham.ac.uk
Suzanna Clarke | LinkedIn
Boldly go where no PMO has gone before!