Managing Projects in Extreme Environments - Médecins Sans Frontières (MSF) | FuturePMO 2023
Doctors Without Borders (Médecins Sans Frontières - MSF) provides medical assistance to people worldwide affected by conflict, epidemics, disasters, or exclusion from healthcare. Working with tight financial constraints in emergency and crisis contexts and areas lacking basic infrastructure and accessibility, our teams constantly deal with complex and extreme environments. MSF’s Amsterdam office has a dedicated PMO with a stable core team of experienced PMs. Managing projects in unusual contexts, the PMs draw upon shared best practices and their own flexibility - finding what works in which context and effectively becoming the architects of their own methodology. Building up this community of committed and passionate PMs to drive organisational change is the new frontier for MSF PMO. This was presented by Roberta Borgognoni, Project Manager from Médecins Sans Frontières (MSF) at FuturePMO, on the 26th of October. FuturePMO is a 1-day PMO event for practitioners at all levels. The conference brings extraordinary speakers from across industries to challenge your PMO and PPM thinking, helping you work smarter. The next one takes place on the 3rd of October 2024 in London. To learn more and book on to the next conference, visit www.FuturePMO.com LinkedIn - https://www.linkedin.com/showcase/11120292 Twitter - https://twitter.com/FuturePMO Facebook - https://www.facebook.com/futurepmoevent/
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Managing Projects in Extreme Environments - Médecins Sans Frontières (MSF) | FuturePMO 2023
- 1. @FuturePMO #PMOFrontier Managing Projects in extreme environments: PMO at Doctors Without Borders (MSF) Roberta Borgognoni Médecins Sans Frontières Operational Centre Amsterdam
- 2. @FuturePMO #PMOFrontier Managing projects in extreme environments: PMO at Doctors Without Borders (MSF) Roberta Borgognoni with contributions from: Stephane Chambet, Irene Kalama and Hannah Linnekamp Médecins Sans Frontières Operational Centre Amsterdam
- 3. @FuturePMO #PMOFrontier Roberta Borgognoni ▪ Project Manager Médecins Sans Frontières/ Doctors without Borders Operational Centre Amsterdam ✓ Building on more than 10 years’ experience in the international development and humanitarian sector ✓ PMP and PROSCI Change Practitioner Certified ✓ Here to to support and inspire others navigating their way into diverse, fast paced and high-pressure project settings. https://www.linkedin.com/in/robyborgo
- 4. @FuturePMO #PMOFrontier Presentation ▪ Introducing MSF ▪ History of PMO at Operational Centre Amsterdam ▪ Challenges and Solutions ▪ Main takeaways
- 5. @FuturePMO #PMOFrontier MSF is an International Independent Medical Humanitarian Association
- 6. @FuturePMO #PMOFrontier MSF provides emergency medical aid to people affected by: • War • Natural and manmade disasters • Epidemics • Pandemics
- 7. @FuturePMO #PMOFrontier MSF treats patients regardless of: • Race • Religion • Gender • Political Views
- 8. @FuturePMO #PMOFrontier We are: • Impartial • Neutral • Independent ‘our actions are driven by medical ethics’
- 9. @FuturePMO #PMOFrontier In 2022: 70+ Countries 67,000 team members 80% local staff 2,2 billion EUR operating income 7 Million donors worldwide. 97% private donations MSF in Action Source: MSF Financial Report 2022
- 10. @FuturePMO #PMOFrontier OCA Organizational Structure OCB General Director Operations Dep Resources Dep Public Health Dep HR Dep Directors Office Control Unit Logistics Dep Finance Dep PMO ICT Dep Support and improvement projects Youngest Department - 2016 OCBA OCP WaCA OCG OCA
- 11. @FuturePMO #PMOFrontier The Future of OCA PMO be that center of expertise to manage all the changes happening across the organisation
- 12. @FuturePMO #PMOFrontier The Financial Challenge Ways we overcome: Mutualise efforts Leverage internal expertise Plan annually and break work in smaller blocks Share PMO resources Commitment to social mission *figures from 2022 International Financial Report How we use our funds Programme expense and support, Awareness-raising, Access Campaign & Other Humanitarian activities, 80% Management Administration & Fundraising, 20%
- 13. @FuturePMO #PMOFrontier The Infrastructure Challenge Some examples: • Poor connectivity • Lack of IT resources • No ‘office’ set-up Available solutions: Offline Tools Remote working Country mission Cyber-Kits
- 14. @FuturePMO #PMOFrontier Ways we overcome: adapt the planning make choices on project methodologies be flexible to change work closely with HR The Accessibility & Security Challenge Managing projects, working with teams in: • Areas that can’t be reached easily • Countries with staffing restrictions • Places with different local regulations • Emergency settings
- 16. @FuturePMO #PMOFrontier The new Frontier for MSF PMO ▪ Having a dedicated PMO with a stable core of flexible and innovative PM practitioners ▪ Hub for sharing best practices that work in our diverse and complex contexts ▪ Building up a community of committed and passionate PMs to drive organisational change across the MSF-movement
- 17. @FuturePMO #PMOFrontier Key takeaways ▪ PMO as hub to co-create solutions ▪ Passionate and committed PMs to drive organisational change ▪ Becoming the architect of your own methodology Roberta Borgognoni roberta.borgognoni@amsterdam.msf.org https://www.linkedin.com/in/robyborgo Thank you!
- 18. @FuturePMO #PMOFrontier Example of an MSF led project ▪ SWOT Safe Water Optimization Tool This project was supported by MSF OCA PMO and the IT tool was piloted in OCA missions.