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1. Dear students get fully solved assignments
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ASSIGNMENT
DRIVE SPRING 2014
PROGRAM MBADS (SEM 4/SEM 6) MBAFLEX/ MBAN2 (SEM 4)
PGDPMN (SEM 2)
SUBJECT CODE & NAME PM 0017 –PROJECT QUALITY MANAGEMENT
BK ID B1346
SEMESTER 4
CREDITS 4
MARKS 60
Note: Answer all questions. Kindly note that answers for 10 marks questions should be
approximately of 400 words. Each question is followed by evaluation scheme.
Q.1 Write short notes on:
Quality control vs. quality assurance
Project requirement documents
Pareto charts
Malcolm Baldrige national quality award
Ans: Quality control vs. quality assurance:
The terms “quality assurance” and “quality control” are often used interchangeably to refer to ways
of ensuring the quality of a service or product. The terms, however, have different meanings.
Assurance: The act of giving confidence, the state of being certain or the act of making certain.
Quality Assurance: The planned and systematic activities implemented in a quality system so that
quality requirements for a product or service will be fulfilled.
Control: An evaluation to indicate needed corrective responses;
Q. 2 Explain the steps of an organizational change model.
Ans : Step of the organizational change model :
The concept of "change management" is a familiar one in most businesses today. But, how
businesses manage change (and how successful they are at it) varies enormously depending on the
nature of the business, the change and the people involved. And a key part of this depends on how
2. far people within it understand the change process. Here we are discussing Lewis change
management model.
1. Unfreeze
Q.3 Write short notes on:
Role of inspection in quality management
Communities of practice vs. business units
Cycle time optimization
Supplier quality rating
Ans: Role of inspection in quality management :
Critical appraisal involving examination, measurement, testing, gauging, and comparison of
materials or items. An inspection determines if the material or item is in proper quantity and
condition, and if it conforms to the applicable or specified requirements. Inspection is generally
divided into three categories: (1) Receiving inspection, (2) In-process inspection, and (3) Final
inspection. In quality control (which is guided by the principle that "Quality cannot be inspected into
a product") the role of inspection is to verify and validate the variance data; it does not involve
separating the good from the bad.
Q. 4 Explain the five elements of six sigma .
Ans : Five elements of six sigma :
The management strategies like the Total Quality Control, Total Quality Management and Six Sigma
are different from each other. As far as Six Sigma is concerned, there are five elements which govern
the implementation strategy of this methodology. They are top management commitment, training
schemes, project team activities, measurement system and the stakeholder involvement. Here, the
stakeholders include the employees, owners, suppliers and customers.
Q. 5 Explain errors of measurement and describe the types of sampling risks.
Ans : Errors of measurement and controls:
In statistics, a null hypothesis is a statement that the thing being studied produces no effect or
makes no difference. An example of a null hypothesis is the statement "This diet has no effect on
people's weight."
1. A type I error (or error of the first kind) is the incorrect
Q. 6 Explain the project management value initiative.
Ans : Description of project management value initiative :
3. PM value initiative program implementation is an ongoing effort to execute the program as
documented in the document in implementation plan using the measure packages. Organization
strategies and objectives set the foundations for effective measurement programmes.
Steps of project management value initiative :
Step #1 - Create Business Case –
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