This document discusses platforms and DevOps. It defines a platform as a service-oriented architecture combined with automation that provides speed, robustness, and scalability for developers. It discusses the benefits of platforms and provides examples like AWS, Heroku, Netflix OSS, and Cloud Foundry. It also recommends readings on platforms and DevOps. The document outlines the "Bezos Mandate" where all teams must communicate through service interfaces. It shares the author's experience building platforms at Hyatt to provide uniform APIs and routing for services. It suggests future enhancements like circuit breakers and analytics and envisions an external Hyatt Hospitality Platform. Finally, it discusses DevOps terminology and full stack developers.