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Emerging Technology in Retail
and Hospitality Industry.
APPLICATION IN DOMINO’S PIZZA.
INDUSTRY AND EMERGING TECHNOLOGY SELECTED
• For this project our group has selected retail and hospitality
industry and the organisation is Domino’s Pizza.
• Amrit Yonjan- Drones.
• Sujan khatiwada- Sensor Network.
• Zahed Hussain- Cloud computing.
INTRODUCTION
• Technologies that are either under examination and not
predominant in the business sector or which are in the buyer
advertise however not known generally or utilized broadly.
• For example, drone, 3D printing, Sensor Network, Cloud
Computing .
OVERVIEW OF THE INDUSTRY
• Retail and hospitality industry is concentrated on consumer loyalty
and addressing leisurely needs instead of essential ones.
• Also this industry rely on income and leisure time of customers.
OVERVIEW OF ORGANISATION
• It is owned by Domino’s Pizza lnc a listed US company.
• Domino's pizza has the largest pizza chain in Australia in terms of
both network and store numbers and network sales.
EMERGING TECHNOLOGY: DRONE
• Basically, drone is a flying robot.
• Might be remotely controlled or can fly self-ruling through
programming controlled flight arranges in their implanted
frameworks working in conjunction with GPS.
IMPACT ON INDUSTRY
• Delivery will be very cheap, time saving and easily
accessible.
• Environment friendly than delivery vans.
• Save money from cost effective means like inventory,
transportation and delivery.
OTHER USE BESIDES PIZZA DELIVERY
Besides delivery drone can be used in agriculture. On the picture a
drone is used as a crop surveillance.
USE IN CLAIM INVESTIGATION
• Insurance company can use to investigate the property that are
difficult to view and assess.
• Helps to survey and film the area.
• Also public safety by sending it into the scene before sending
human force.
EMERGING TECHNOLOGY : SENSOR NETWORK
• Interconnection of matchbox sized devices using radio
communication.
• Low cost and battery powered
• Single devices can equipped with many sensors.
• can automatically handle node failures.
• Can be adjust in any environment.
• Easy to use, add and activate.
IMPACT ON INDUSTRY
• Can be used from entry gate to storage room.
• Use of motion sensor, touch pad, light sensor, temperature sensor,
etc.
• Motion sensor can be used on drones.
• GPS sensor to track the delivery.
IMPACT ON INDUSTRY
• To gain the competitive advantages.
• User friendly and easy to operate.
• More convenience for the customer
• Environment friendly.
CHALLENGES
• Less secure because wireless networks are more likely hacked.
• Bit complexity to configure for the first time.
• Can be affected by surrounding walls, microwaves and distance.
• Can be bit costly in order to completely replace the old system.
• Lower speed compared to wired network.
WATCH MORE ABOUT WSN
• https://www.youtube.com/watch?v=I_uXxm5E-qk
EMERGING TECHNOLOGY: CLOUD COMPUTING
• Basically using every Computer related services throughout the
internet.
• Services like software as a service (SaaS), Infrastructure as a
service (IaaS), Platform as a service (PaaS).
• Video: https://www.youtube.com/watch?v=QJncFirhjPg
IMPACT ON INDUSTRY
• Providing customer convenience.
• Streamline the customer service.
• Smooth the entire supply chain process.
IMPACT ON INDUSTRY
• Provide competitive advantages.
• Ensure ROI (Return on Investment).
• Bring functional changes in the company.
IMPACT ON INDUSTRY
• https://www.youtube.com/watch?v=zvmnQZYaNJ4
• https://www.youtube.com/watch?v=3hDSjM6B8uI
IMPACT ON INDUSTRY
IMPACT ON INDUSTRY
POSSIBLE RISK
• Reliance on third parties/Outsourcing.
• Skill shortage.
• Service Downtime.
• Broadband reliability.
CONCLUSION
• Improved services.
• Overall business growth.
• Better cost management.
REFERENCE LIST
• http://youtu.be/izQYDcBt2E0
• Arias-Castro, E., Candès, E., & Durand, A. (2011). DETECTION OF AN ANOMALOUS CLUSTER IN A NETWORK. The Annals of
Statistics, 39(1), 278-304. Retrieved from http://www.jstor.org.ezproxy.federation.edu.au/stable/29783638
• PORTER, J., ARZBERGER, P., BRAUN, H., BRYANT, P., GAGE, S., HANSEN, T., . . . WILLIAMS, T. (2005). Wireless Sensor Networks
for Ecology. BioScience, 55(7), 561-572. doi:1. Retrieved from
http://www.jstor.org.ezproxy.federation.edu.au/stable/10.1641/0006-3568(2005)055[0561:wsnfe]2.0.co;2 doi:1
• Luo, J. (1997). The Significance of Networks in the Initiation of Small Businesses in Taiwan.Sociological Forum, 12(2), 297-317.
Retrieved from http://www.jstor.org.ezproxy.federation.edu.au/stable/684747
• http://www.forbes.com/sites/halahtouryalai/2013/10/15/technology-not-pizza-helps-dominos-crush-competitors-and-grow-
faster-than-mcdonalds-overseas/#7d473f6d5f79
• http://lithyem.net/3-ways-cloud-software-can-streamline-business-processes/
• http://www.slideshare.net/BankTechAsia/keith-chan
THANK YOU.
ANY QUESTIONS?

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Emerging technology in retail and hospitality industry

  • 1. Emerging Technology in Retail and Hospitality Industry. APPLICATION IN DOMINO’S PIZZA.
  • 2. INDUSTRY AND EMERGING TECHNOLOGY SELECTED • For this project our group has selected retail and hospitality industry and the organisation is Domino’s Pizza. • Amrit Yonjan- Drones. • Sujan khatiwada- Sensor Network. • Zahed Hussain- Cloud computing.
  • 3. INTRODUCTION • Technologies that are either under examination and not predominant in the business sector or which are in the buyer advertise however not known generally or utilized broadly. • For example, drone, 3D printing, Sensor Network, Cloud Computing .
  • 4. OVERVIEW OF THE INDUSTRY • Retail and hospitality industry is concentrated on consumer loyalty and addressing leisurely needs instead of essential ones. • Also this industry rely on income and leisure time of customers.
  • 5. OVERVIEW OF ORGANISATION • It is owned by Domino’s Pizza lnc a listed US company. • Domino's pizza has the largest pizza chain in Australia in terms of both network and store numbers and network sales.
  • 6. EMERGING TECHNOLOGY: DRONE • Basically, drone is a flying robot. • Might be remotely controlled or can fly self-ruling through programming controlled flight arranges in their implanted frameworks working in conjunction with GPS.
  • 7. IMPACT ON INDUSTRY • Delivery will be very cheap, time saving and easily accessible. • Environment friendly than delivery vans. • Save money from cost effective means like inventory, transportation and delivery.
  • 8. OTHER USE BESIDES PIZZA DELIVERY Besides delivery drone can be used in agriculture. On the picture a drone is used as a crop surveillance.
  • 9. USE IN CLAIM INVESTIGATION • Insurance company can use to investigate the property that are difficult to view and assess. • Helps to survey and film the area. • Also public safety by sending it into the scene before sending human force.
  • 10. EMERGING TECHNOLOGY : SENSOR NETWORK • Interconnection of matchbox sized devices using radio communication. • Low cost and battery powered • Single devices can equipped with many sensors. • can automatically handle node failures. • Can be adjust in any environment. • Easy to use, add and activate.
  • 11. IMPACT ON INDUSTRY • Can be used from entry gate to storage room. • Use of motion sensor, touch pad, light sensor, temperature sensor, etc. • Motion sensor can be used on drones. • GPS sensor to track the delivery.
  • 12. IMPACT ON INDUSTRY • To gain the competitive advantages. • User friendly and easy to operate. • More convenience for the customer • Environment friendly.
  • 13. CHALLENGES • Less secure because wireless networks are more likely hacked. • Bit complexity to configure for the first time. • Can be affected by surrounding walls, microwaves and distance. • Can be bit costly in order to completely replace the old system. • Lower speed compared to wired network.
  • 14. WATCH MORE ABOUT WSN • https://www.youtube.com/watch?v=I_uXxm5E-qk
  • 15. EMERGING TECHNOLOGY: CLOUD COMPUTING • Basically using every Computer related services throughout the internet. • Services like software as a service (SaaS), Infrastructure as a service (IaaS), Platform as a service (PaaS). • Video: https://www.youtube.com/watch?v=QJncFirhjPg
  • 16. IMPACT ON INDUSTRY • Providing customer convenience. • Streamline the customer service. • Smooth the entire supply chain process.
  • 17. IMPACT ON INDUSTRY • Provide competitive advantages. • Ensure ROI (Return on Investment). • Bring functional changes in the company.
  • 18. IMPACT ON INDUSTRY • https://www.youtube.com/watch?v=zvmnQZYaNJ4 • https://www.youtube.com/watch?v=3hDSjM6B8uI
  • 21. POSSIBLE RISK • Reliance on third parties/Outsourcing. • Skill shortage. • Service Downtime. • Broadband reliability.
  • 22. CONCLUSION • Improved services. • Overall business growth. • Better cost management.
  • 23. REFERENCE LIST • http://youtu.be/izQYDcBt2E0 • Arias-Castro, E., Candès, E., & Durand, A. (2011). DETECTION OF AN ANOMALOUS CLUSTER IN A NETWORK. The Annals of Statistics, 39(1), 278-304. Retrieved from http://www.jstor.org.ezproxy.federation.edu.au/stable/29783638 • PORTER, J., ARZBERGER, P., BRAUN, H., BRYANT, P., GAGE, S., HANSEN, T., . . . WILLIAMS, T. (2005). Wireless Sensor Networks for Ecology. BioScience, 55(7), 561-572. doi:1. Retrieved from http://www.jstor.org.ezproxy.federation.edu.au/stable/10.1641/0006-3568(2005)055[0561:wsnfe]2.0.co;2 doi:1 • Luo, J. (1997). The Significance of Networks in the Initiation of Small Businesses in Taiwan.Sociological Forum, 12(2), 297-317. Retrieved from http://www.jstor.org.ezproxy.federation.edu.au/stable/684747 • http://www.forbes.com/sites/halahtouryalai/2013/10/15/technology-not-pizza-helps-dominos-crush-competitors-and-grow- faster-than-mcdonalds-overseas/#7d473f6d5f79 • http://lithyem.net/3-ways-cloud-software-can-streamline-business-processes/ • http://www.slideshare.net/BankTechAsia/keith-chan