SlideShare a Scribd company logo
S
Effortlessly Manly
TEAM A
Agenda
• Objectives
• What?
• Who?
• How?
• Conclusion
Objectives
• Business objective: Launch a
new product in order to
increase market share by 2%
within a year.
• Research objective: Identify and
overcome barriers to convert
razor users to electric shavers.
Upgradeable entry-level product that doesn´t
cannibalize the expensive segment and minimizes
feature fatigue.
Impact of Business Objective per Segment of Interest.
Evolution of Value Market Shares 2011-2012.
Methodology
1. Primary Research
2. Qualitative Research
In-depth Interviews
Focus Group
3. Observational Research
Philips
Competition (Electronic
Shaver and Blade)
4. Quantitative Research
Online Survey
Target 18-25 year-olds: physically developed males
that will influence the next generation.
A sound long-term strategy.
The Profile
• Young with a busy life
• Wants an easy, clean shave
• Shaving boosts his self-esteem
• Self-taught through trial & error
• Likes to experiment
• Not aware of the current
benefits (education)
• Does not discuss shaving habits
with others
Introducing: Effortlessly Manly… Innovation that
matters to you.
• Appealing to end-user and
influencers
• Focus on attitudinal (awareness
and education) to minimize the
lack of knowledge re: how to
use the machine
• Differentiates category by
associating it with convenience
attribute (i.e. bigger pie is a win-
win situation for leader)
Optimized according to seasonal demand with intent
to cross-sell accessories during low peaks.
1. ATL to Create Flow
Sprinkler Theory: you can tell where a sprinkler is by
the location of the drops of water.
• Strategically place our OOH at our
target´s points of interest (sprinklers)
in order to maximize reach
• Be engaging and relevant in digital
media in order to accompany them
through their daily activities on their
mobile
• Create a logical flow from the points
of interest to stores
• Reinforce the strategy with TV
2. BTL focused on demonstrations of the product to
overcome barriers and risk involved in the purchase.
• POS promotions before and
during peak periods (November
and February)
• Brand archetype: the King
(safety and trust)
Budget allocation that reflects the target´s media
consumption and the attitudinal objective.
No modifications on channel strategy.
Information not representative enough.
How do we
overcome barriers?
CONSIDERATION BARRIERS:
I don’t understand the benefits of
electric over blade
Education:
• At point of sale by experts
• YouTube videos can go viral by
means of influential bloggers,
instagrammers and Snap Chatters
TRIGGER BARRIERS:
• Electric is not for me, it is old
fashioned and irrelevant
• I like my existing method
Communication of the Effortlessly
Manly Campaign in effective
ways, reinforcing the brand
message of “innovation that
matters to you”
POSTPURCHASE BARRIERS:
• I don’t talk about shaving
with my friends
• Bad product experience in the
first weeks of usage -
irritation, not close enough,
etc.
Web mining and online
observational research to identify
the Alpha Males and target them
with offers and free products. The
rest of the herd will follow.
PURCHASE BARRIERS:
• Still unsure which product is
right for me
• Competitor on special offer
Reinforcement of the versatility of
the product: one purchase fits all
EVALUATION BARRIERS:
• Highly competitive &
cluttered category
• High upfront initial cost vs.
blades
Communication of the savings
realized in the long run
Thank you.
Team A
Dana Naja Danai Mila Juanjo Pedro Sarquis
Masha Zvereva Manu Dubey Terri Mortrud

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Philips: 21st Century Shaving

  • 2. Agenda • Objectives • What? • Who? • How? • Conclusion
  • 3. Objectives • Business objective: Launch a new product in order to increase market share by 2% within a year. • Research objective: Identify and overcome barriers to convert razor users to electric shavers.
  • 4. Upgradeable entry-level product that doesn´t cannibalize the expensive segment and minimizes feature fatigue. Impact of Business Objective per Segment of Interest. Evolution of Value Market Shares 2011-2012.
  • 5. Methodology 1. Primary Research 2. Qualitative Research In-depth Interviews Focus Group 3. Observational Research Philips Competition (Electronic Shaver and Blade) 4. Quantitative Research Online Survey
  • 6. Target 18-25 year-olds: physically developed males that will influence the next generation. A sound long-term strategy.
  • 7. The Profile • Young with a busy life • Wants an easy, clean shave • Shaving boosts his self-esteem • Self-taught through trial & error • Likes to experiment • Not aware of the current benefits (education) • Does not discuss shaving habits with others
  • 8. Introducing: Effortlessly Manly… Innovation that matters to you. • Appealing to end-user and influencers • Focus on attitudinal (awareness and education) to minimize the lack of knowledge re: how to use the machine • Differentiates category by associating it with convenience attribute (i.e. bigger pie is a win- win situation for leader)
  • 9. Optimized according to seasonal demand with intent to cross-sell accessories during low peaks.
  • 10. 1. ATL to Create Flow Sprinkler Theory: you can tell where a sprinkler is by the location of the drops of water. • Strategically place our OOH at our target´s points of interest (sprinklers) in order to maximize reach • Be engaging and relevant in digital media in order to accompany them through their daily activities on their mobile • Create a logical flow from the points of interest to stores • Reinforce the strategy with TV
  • 11.
  • 12. 2. BTL focused on demonstrations of the product to overcome barriers and risk involved in the purchase. • POS promotions before and during peak periods (November and February) • Brand archetype: the King (safety and trust)
  • 13. Budget allocation that reflects the target´s media consumption and the attitudinal objective.
  • 14. No modifications on channel strategy. Information not representative enough.
  • 15. How do we overcome barriers? CONSIDERATION BARRIERS: I don’t understand the benefits of electric over blade Education: • At point of sale by experts • YouTube videos can go viral by means of influential bloggers, instagrammers and Snap Chatters TRIGGER BARRIERS: • Electric is not for me, it is old fashioned and irrelevant • I like my existing method Communication of the Effortlessly Manly Campaign in effective ways, reinforcing the brand message of “innovation that matters to you” POSTPURCHASE BARRIERS: • I don’t talk about shaving with my friends • Bad product experience in the first weeks of usage - irritation, not close enough, etc. Web mining and online observational research to identify the Alpha Males and target them with offers and free products. The rest of the herd will follow. PURCHASE BARRIERS: • Still unsure which product is right for me • Competitor on special offer Reinforcement of the versatility of the product: one purchase fits all EVALUATION BARRIERS: • Highly competitive & cluttered category • High upfront initial cost vs. blades Communication of the savings realized in the long run
  • 16. Thank you. Team A Dana Naja Danai Mila Juanjo Pedro Sarquis Masha Zvereva Manu Dubey Terri Mortrud