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Pre-Simulation Planning
Key Marketing
Objectives:
•Increase the market share of Allround.
•Increase the retention rate of Allround.
•Launch new products in non-overlapping market segments.
Competitive
Marketing
Strategy:
•Compete on product differentiation and positioning.
•Do not start price-wars or rely on price discounting.
•To maintain the highest sales and net income figures among
competitors.
•Cold market should be target with primary and flanking products
Desired
Positioning:
•Allround should be a premium product positioned ahead of its
competitors on price-performance trade-off line.
•Our target market should be Young families, Mature families, and
Empty Nesters, which comprise nearly 75% of the market.
Strengths
•Allround is a volume and price
leader
•Allround is the most effective brand
to reduce multiple cold symptoms
•Allround has the highest brand
awareness, trial and purchase
frequency among its competitors
Weaknesses
•Allstar heavily relies on revenues
from Allround
•Allround creates drowsiness due to
antihistamines and alcohol
•The use of Allround is limited to
nighttime relief and is blamed for
excessive medication.
•Allround has lower retention ratio
and channel placement issues
Opportunities
•Allergy and Nasal Markets provide
opportunities for growth.
•Capsule or spray drug form present
an expansion opportunity
Threats
•Increasing competitiveness of cold
and allergy markets
•Increases in promotional and
advertising expenses can increase
the marketing costs
•Doctor’s may resist recommending
Allround due to concerns about
over-medication.
Product Objectives
• Reformulate Allround according
to the market needs, such as
removal of Alcohol.
• Flanker products should be
launched in cold and other
markets.
Pricing Objectives
• Premium product pricing.
Distribution Objectives
• Sales force allocation should be
aligned with the market share of
each channel.
• Total sales force should be either
equal or more than the closest
competitor.
Promotion Objectives
• Marketing agency should be the
premium one i.e. BMW.
• Allround needs to maintain or
increase its ad expenditure.
• Both consumer and trade
promotions will be used to execute
push-pull strategy.
In-Simulation Marketing Execution
Primary Support
1) Sales Force Saqib Ben
2) Pricing Echo Nicole
3) Advertising Nicole Saqib
4) Promotion Ben Echo
Advertisement
• Symptoms reported, Advertising Market Report,
Conjoint Analysis, Brand Awareness, Decision
Criteria, Brand Perception
Pricing
• Market update, Industry Outlook, and Sales Report,
Manufacturer Sales Report, Channel Sales Report,
Pricing Report by Channel, Marketing Survey of
Brands Purchased, Marketing Survey of Purchase
Intentions, Marketing Survey of Decision Criteria
Sales
• Market update, Industry outlook, Mfr. Sales, Channel
sales, Sales force estimates for all competitors,
Operating Statistics, Consumer shopping habits, Shelf
space, Brands purchased, Purchase Intentions
Promotion
• Market update, Industry outlook, Mfr. Sales,
Operating statistics, Shelf space, Promotion Activity
of Competitors, Recommendations, Channel sales
Advertisement
• Competitor advertising and media expenditures
• Brand perception of effectiveness
• Rank of product attributes for decision making
• % of market share and growth
Pricing
• Manufacturer Sales and Channel Sales
• Industry MSRP & Volume Discount
• Sales by Discount Schedule and Distribution
Channel
Sales
• Manufacturer sales
• Channel sales
• % share of each channel sales
• Sales force as compared to closest competitor
Promotion
• Shelf space
• Product trade ratings
• Manufacturer Sales
• Recommendations (Trial Size)
Manufacturer Sales 355.3 100.00% 961.8 100.00%
Promotional Allowance 60.4 17.00% 152.6 15.90%
Cost of Goods Sold 122.6 34.50% 262.8 27.30%
Gross Margin 172.3 48.50% 546.5 56.80%
Consumer & Trade
Promotion
7 2.00% 15.6 1.60%
Advertising 20 5.60% 57.2 5.90%
Sales Force 6 1.70% 24.5 2.50%
Administrative 9.8 2.70% 30.1 3.10%
Total Marketing 42.8 12.00% 127.4 13.20%
Contribution after Marketing 129.5 36.50% 419.1 43.60%
Fixed Costs 62.4 17.60% 127.7 13.30%
Net Income 67.2 18.90% 291.4 30.30%
171%
198%
11.40%
% Increase in marketing expenses
% Increase in Return on Sales
Sales Growth
Period 0 Period 10
Income Statement for Allstar (in $ million)
Period 0 Period 10
Incremental Revenue 355.3 606.5
Contribution Margin 48.50% 56.80%
Marketing Spending 42.8 127.4
Return on Marketing Investment 3.03 1.70
Return on Marketing Investment (ROMI)
Period Category Team Decision Strategic Intent
Period 1 Social media
incident
Select Facebook and
Twitter.
Increase brand awareness
Period 2 Product
reformulation
Dropping the alcohol
from Allround
Product alignment with
customer preferences to
increase its market share
Period 4 Social media
incident
Check the social media
page often and respond
to comments.
Customer engagement, market
research and word of mouth.
Period 4 Line
extension
Launch Allround+ as
Child 4hr cold liquid
Flanker product
Period 6 New product
launch
Allright - A nasal spray
with topical
decongestant.
Flanker product initially with
the potential to become a
major product in nasal spray
category.
Period 8 Product
tampering
a) Issue a statement
b)Remove all products
c) Modify the
packaging
Brand image and reputation.
Placing customers before
revenue.
Period 8 Product
reformulation
Remove antihistamine
and maximum
expectorant in
Allround.
Niche positioning to maintain
and gain market share.
Period 9 Promotions a) Send coupons to
mobile phone
b)Have a sweepstakes
c) Start a rewards
program
Increase the market share
through pull approach. Build
customer database, identify
loyalists, and increase revenue
from existing customers.
Period 9 Product
reformulation
Reformulate Allround
to reduce analgesic to
500 units
To bring Allround in line with
other competing and market
share gaining formulations
such as Allround+, Besthelp,
Cold cure, Coughcure, End,
Dryup+.
Strategic Decisions and Simulation Performance
Return on Marketing Investment (ROMI) = [Incremental Revenue Attributable to Marketing ($) * Gross Margin (%) -
Marketing Spending ($)] / Marketing Spending ($)
Target Market for OTC Remedies
Cold Cough Allergy Nasal
Targetdemographics
Young singles Allround Allright
Young families
Allround
Allround+
Mature families Allround+
Empty nesters Allround Allright
Retired Allround
Post-Simulation Lessons and Recommendations
Ceiling Price - Allround
$5.99- Perceived value to consumer (Conjoint analysis)
$5.49 - Coughcure MSRP
$5.29 - End MSRP
$5.09 - Dryup MSRP
$4.89 - Besthelp MSRP
$1.24 - Estimated Unit Cost
Floor Price
Strengths
•Allstar has a portfolio of three
profitable products.
•Allright has gained 38.5% of the
Nasal market, despite being the
late entrant.
•Allstar brands enjoy best shelf
space ranking among its
competitors.
•Allstar brands have consistently
outperformed rival brands.
Weaknesses
•Allround+ may be cannibalizing
Allround.
•Allround and Allround+ offer 4
hr. relief, which may not give
cold sufferer full night relief.
•The market share of Allround is
consistently decreasing over last
4 periods.
•The retention ratio of Allround
has further decreased from
Period.
Opportunities
•Allergy and Cough markets offer
an opportunity for future
expansion for Allstar.
•Allstar may rename Allround+ to
Allround-kids to curb
cannibalization of Allround.
•Dropping Allround+ may reduce
the cannibalization of Allround.
Threats
•Entrance of more Cold OTC
remedies will further erode the
market share of Allstar.
•Launching flanker brands in Cold
market may cannibalize the
market share of Allround.

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PharmaSim Team 03 v2.0

  • 1. Pre-Simulation Planning Key Marketing Objectives: •Increase the market share of Allround. •Increase the retention rate of Allround. •Launch new products in non-overlapping market segments. Competitive Marketing Strategy: •Compete on product differentiation and positioning. •Do not start price-wars or rely on price discounting. •To maintain the highest sales and net income figures among competitors. •Cold market should be target with primary and flanking products Desired Positioning: •Allround should be a premium product positioned ahead of its competitors on price-performance trade-off line. •Our target market should be Young families, Mature families, and Empty Nesters, which comprise nearly 75% of the market. Strengths •Allround is a volume and price leader •Allround is the most effective brand to reduce multiple cold symptoms •Allround has the highest brand awareness, trial and purchase frequency among its competitors Weaknesses •Allstar heavily relies on revenues from Allround •Allround creates drowsiness due to antihistamines and alcohol •The use of Allround is limited to nighttime relief and is blamed for excessive medication. •Allround has lower retention ratio and channel placement issues Opportunities •Allergy and Nasal Markets provide opportunities for growth. •Capsule or spray drug form present an expansion opportunity Threats •Increasing competitiveness of cold and allergy markets •Increases in promotional and advertising expenses can increase the marketing costs •Doctor’s may resist recommending Allround due to concerns about over-medication. Product Objectives • Reformulate Allround according to the market needs, such as removal of Alcohol. • Flanker products should be launched in cold and other markets. Pricing Objectives • Premium product pricing. Distribution Objectives • Sales force allocation should be aligned with the market share of each channel. • Total sales force should be either equal or more than the closest competitor. Promotion Objectives • Marketing agency should be the premium one i.e. BMW. • Allround needs to maintain or increase its ad expenditure. • Both consumer and trade promotions will be used to execute push-pull strategy.
  • 2. In-Simulation Marketing Execution Primary Support 1) Sales Force Saqib Ben 2) Pricing Echo Nicole 3) Advertising Nicole Saqib 4) Promotion Ben Echo Advertisement • Symptoms reported, Advertising Market Report, Conjoint Analysis, Brand Awareness, Decision Criteria, Brand Perception Pricing • Market update, Industry Outlook, and Sales Report, Manufacturer Sales Report, Channel Sales Report, Pricing Report by Channel, Marketing Survey of Brands Purchased, Marketing Survey of Purchase Intentions, Marketing Survey of Decision Criteria Sales • Market update, Industry outlook, Mfr. Sales, Channel sales, Sales force estimates for all competitors, Operating Statistics, Consumer shopping habits, Shelf space, Brands purchased, Purchase Intentions Promotion • Market update, Industry outlook, Mfr. Sales, Operating statistics, Shelf space, Promotion Activity of Competitors, Recommendations, Channel sales Advertisement • Competitor advertising and media expenditures • Brand perception of effectiveness • Rank of product attributes for decision making • % of market share and growth Pricing • Manufacturer Sales and Channel Sales • Industry MSRP & Volume Discount • Sales by Discount Schedule and Distribution Channel Sales • Manufacturer sales • Channel sales • % share of each channel sales • Sales force as compared to closest competitor Promotion • Shelf space • Product trade ratings • Manufacturer Sales • Recommendations (Trial Size)
  • 3. Manufacturer Sales 355.3 100.00% 961.8 100.00% Promotional Allowance 60.4 17.00% 152.6 15.90% Cost of Goods Sold 122.6 34.50% 262.8 27.30% Gross Margin 172.3 48.50% 546.5 56.80% Consumer & Trade Promotion 7 2.00% 15.6 1.60% Advertising 20 5.60% 57.2 5.90% Sales Force 6 1.70% 24.5 2.50% Administrative 9.8 2.70% 30.1 3.10% Total Marketing 42.8 12.00% 127.4 13.20% Contribution after Marketing 129.5 36.50% 419.1 43.60% Fixed Costs 62.4 17.60% 127.7 13.30% Net Income 67.2 18.90% 291.4 30.30% 171% 198% 11.40% % Increase in marketing expenses % Increase in Return on Sales Sales Growth Period 0 Period 10 Income Statement for Allstar (in $ million) Period 0 Period 10 Incremental Revenue 355.3 606.5 Contribution Margin 48.50% 56.80% Marketing Spending 42.8 127.4 Return on Marketing Investment 3.03 1.70 Return on Marketing Investment (ROMI) Period Category Team Decision Strategic Intent Period 1 Social media incident Select Facebook and Twitter. Increase brand awareness Period 2 Product reformulation Dropping the alcohol from Allround Product alignment with customer preferences to increase its market share Period 4 Social media incident Check the social media page often and respond to comments. Customer engagement, market research and word of mouth. Period 4 Line extension Launch Allround+ as Child 4hr cold liquid Flanker product Period 6 New product launch Allright - A nasal spray with topical decongestant. Flanker product initially with the potential to become a major product in nasal spray category. Period 8 Product tampering a) Issue a statement b)Remove all products c) Modify the packaging Brand image and reputation. Placing customers before revenue. Period 8 Product reformulation Remove antihistamine and maximum expectorant in Allround. Niche positioning to maintain and gain market share. Period 9 Promotions a) Send coupons to mobile phone b)Have a sweepstakes c) Start a rewards program Increase the market share through pull approach. Build customer database, identify loyalists, and increase revenue from existing customers. Period 9 Product reformulation Reformulate Allround to reduce analgesic to 500 units To bring Allround in line with other competing and market share gaining formulations such as Allround+, Besthelp, Cold cure, Coughcure, End, Dryup+. Strategic Decisions and Simulation Performance Return on Marketing Investment (ROMI) = [Incremental Revenue Attributable to Marketing ($) * Gross Margin (%) - Marketing Spending ($)] / Marketing Spending ($)
  • 4. Target Market for OTC Remedies Cold Cough Allergy Nasal Targetdemographics Young singles Allround Allright Young families Allround Allround+ Mature families Allround+ Empty nesters Allround Allright Retired Allround Post-Simulation Lessons and Recommendations Ceiling Price - Allround $5.99- Perceived value to consumer (Conjoint analysis) $5.49 - Coughcure MSRP $5.29 - End MSRP $5.09 - Dryup MSRP $4.89 - Besthelp MSRP $1.24 - Estimated Unit Cost Floor Price Strengths •Allstar has a portfolio of three profitable products. •Allright has gained 38.5% of the Nasal market, despite being the late entrant. •Allstar brands enjoy best shelf space ranking among its competitors. •Allstar brands have consistently outperformed rival brands. Weaknesses •Allround+ may be cannibalizing Allround. •Allround and Allround+ offer 4 hr. relief, which may not give cold sufferer full night relief. •The market share of Allround is consistently decreasing over last 4 periods. •The retention ratio of Allround has further decreased from Period. Opportunities •Allergy and Cough markets offer an opportunity for future expansion for Allstar. •Allstar may rename Allround+ to Allround-kids to curb cannibalization of Allround. •Dropping Allround+ may reduce the cannibalization of Allround. Threats •Entrance of more Cold OTC remedies will further erode the market share of Allstar. •Launching flanker brands in Cold market may cannibalize the market share of Allround.

Editor's Notes

  1. Good evening every one, We are team 3 comprising of Ben, Nicole, Echo and myself. We have divided our presentation in four sections – pre-simulation marketing strategy and game plan, in simulation execution, strategic decisions and simulation performance, and post simulation lessons and recommendations. We started with situational analysis of Allstar and figured out that cold is the biggest market in terms of unit volume and even small percentage growth results in greater volume increase than any other market segment such as Nasal or Allergy. So, we decided to defend it with main and flanker products. Secondly, we identified that Nasal, Allergy and cough markets are largely untouched by Allstar and these markets have at the most 2 major players and they offer potential for growth to Allstar Thirdly, we decided to develop a brand portfolio to reduce Allstar’s reliance on single product for most of its revenues. So, our initial marketing objectives revolved around Allround in terms of increasing the product’s market share and retention ratio. And later to introduce products in non-overlapping market segments. Our competitive strategy was based on product differentiation and narrow positioning of the products so we can target one segment with one product only. Also, we wanted to be the best in our market in terms of top and bottom lines. Our desired positioning throughout the game had been to offer premium products that are ahead of their competitors on price-performance tradeoff line, which is one of the survey reports in PharmaSim. These objectives and strategies guided our marketing mix decisions throughout the simulation and we hardly diverted from the original game plan to achieve consistent results as Ben will highlight later in the presentation. So, for our marketing mix we decided that our products will evolve with customer needs using product reformulations, our prices will always be ahead of our competitors, our sales force allocation will be aligned with the market share of each distribution channel and it will be at par with competitors, and we will promote our products through both push-pull marketing using premium ad agency, BMW, and efficient combination of both trade and consumer promotions. So now Nicole will talk about how we teamed up to maximize both fun and learning in this simulation