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PERSUASION
SHUBHAM GUPTA
BUSINESS COMMUNICATION
PERSUASION
MARK SKOUSEN
The triumph of persuasion over
force is the sign of a civilized
society.
WHAT IS
PERSUASION?
ETHOS LOGOSPATHOS
TECHNIQUES OF PERSUASION
FLIPKART
Ethos: Brand Image, ethical appeal
Pathos: Motivation, unbiased thinking, worry
TECHNIQUES OF
PERSUASION
Scarcity Reciprocity Authority Consistency Liking Consensus
We pay back what we receive from others
RECIPROCITY
People value what is scarce
SCARCITY
Desire to follow the lead of similar others
CONSENSUS
APPLICATION
OF CIALDINI'S
PRINCIPLE
THANK YOU

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Persuasion