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COMMUNIGATOR’S
PERSONA WORKSHOP
• Our mission is simple. Enable businesses to
expand their email marketing lead generation
potential.
• We specialise in providing technology to help
you identify, nurture and qualify B2B leads,
meaning you can rapidly increase sales.
• We know how to do it and do it well, because
we’ve been doing it for over 20 years.
Marketing Automation / Lead
Generation Specialists
• Delivering over 20 million emails per week
• Technology platform or managed service
• Either buy it or we will host it for you
• Consultants on hand to help with your lead
generation marketing strategy
Independent & Privately Owned
• Based in Surrey, UK
• Young and dynamic
• Commercial terms for all budgets
• Project and product delivery
• Best practice as well as technology
• Dedicated Account Manager for all
• Unlimited technical support
• The HTML doctor
GatorMail GatorLeads GatorSocial GatorDocs GatorEvents
GatorExpress GatorInsights GatorCRM GatorData GatorSurveys
Marketing Automation &
Lead Generation Platform
14 DAY ALL
ACCESS FREE
TRIAL
How to build your
business personas
How personas affect
your marketing
Personalising your
content
• An personification of your target segment or consumer
based on real data
• A tool for understanding the wants, needs and limitations of
your client base
• A vehicle for communicating client needs to business
stakeholders
• Brings the user to life
• Appeals to all stakeholders
• Helps create a focus on specific goals
• Helps teams understand who they are working with
WHO ARE YOU MARKETING TO?
Turnover
Company Size
Industry
Geography
Job Title
Function
How to build your business personas
Get to know your current client base!
What were their pain points?
What products did they buy from you?
What did they like/dislike about your
communications?
How to build your business personas
Writing your personas….
Address what they need to know to buy
Discover trends in your target audience
Find out how they like their communications!
Look for the common denominator
Some questions to consider
• Who is your ideal customer?
• What are common objections your sales team face?
• What stops the buying process?
• Why do you win/lose to competitors?
• What are the most common problems you solve for customers?
• How do you justify the price of your product/service?
3 tips when writing your persona’s
• Characteristics
• Needs
• Behaviour
• Communications
1. Imagine your
customers as an actual
person
2. Reach out to current
customers
3. Get help from your
unsubscribed contacts
• Why they chose you
• What they like about your product
• When they reacted to you/your
communications
• Common denominators
• Preference centres
• Why they didn’t like your
communications
Create your own!
1. Create no more than 5 persona groups, based on your killer values
2. Download our example template to help you establish the key details
3. Write a one line value proposition that sums up: what your business does, who it
helps and why you have value over your competitors
Send the right people
the right content at
the right time
How persona’s affect your marketing
WHO YOU TARGET
AUDIENCE TRULY IS
WHY YOUR TARGET
CUSTOMER WANTS YOUR
PRODUCT
HOW YOUR PRODUCT ADDS
VALUE TO YOUR TARGET
CUSTOMERS SITUATION
1. What questions are they
asking?
2. What will they get from
reading your content?
3. How will reading your
content help them?
4. How can you solve a
problem they face every
day?
Sales
Article
LinkedIn
Can I
achieve…
How do I…?
How do you connect with one
person when talking to many?
• Use the word “YOU”
• Use real life analogies
• Make it sound like a 1-2-1
conversation
• Focus on enhancing your
audiences professional
development
Aim to make your
audience more
productive and
successful
Content Audit &
Strategy
Blogs
Persona
Workshops
Emails
Whitepapers
Web Pages
Social
THANK YOU
@CommuniGatorLtd

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DIGITAL MARKETING COURSE IN BTM -Influencer Marketing StrategyDIGITAL MARKETING COURSE IN BTM -Influencer Marketing Strategy
DIGITAL MARKETING COURSE IN BTM -Influencer Marketing Strategy
 

Persona workshop

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  • 3. • Our mission is simple. Enable businesses to expand their email marketing lead generation potential. • We specialise in providing technology to help you identify, nurture and qualify B2B leads, meaning you can rapidly increase sales. • We know how to do it and do it well, because we’ve been doing it for over 20 years. Marketing Automation / Lead Generation Specialists • Delivering over 20 million emails per week • Technology platform or managed service • Either buy it or we will host it for you • Consultants on hand to help with your lead generation marketing strategy Independent & Privately Owned • Based in Surrey, UK • Young and dynamic • Commercial terms for all budgets • Project and product delivery • Best practice as well as technology • Dedicated Account Manager for all • Unlimited technical support • The HTML doctor
  • 4. GatorMail GatorLeads GatorSocial GatorDocs GatorEvents GatorExpress GatorInsights GatorCRM GatorData GatorSurveys Marketing Automation & Lead Generation Platform 14 DAY ALL ACCESS FREE TRIAL
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  • 9. How to build your business personas How personas affect your marketing Personalising your content
  • 10. • An personification of your target segment or consumer based on real data • A tool for understanding the wants, needs and limitations of your client base • A vehicle for communicating client needs to business stakeholders
  • 11. • Brings the user to life • Appeals to all stakeholders • Helps create a focus on specific goals • Helps teams understand who they are working with
  • 12. WHO ARE YOU MARKETING TO?
  • 14. How to build your business personas Get to know your current client base! What were their pain points? What products did they buy from you? What did they like/dislike about your communications?
  • 15. How to build your business personas Writing your personas…. Address what they need to know to buy Discover trends in your target audience Find out how they like their communications! Look for the common denominator
  • 16. Some questions to consider • Who is your ideal customer? • What are common objections your sales team face? • What stops the buying process? • Why do you win/lose to competitors? • What are the most common problems you solve for customers? • How do you justify the price of your product/service?
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  • 18. 3 tips when writing your persona’s • Characteristics • Needs • Behaviour • Communications 1. Imagine your customers as an actual person 2. Reach out to current customers 3. Get help from your unsubscribed contacts • Why they chose you • What they like about your product • When they reacted to you/your communications • Common denominators • Preference centres • Why they didn’t like your communications
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  • 20. Create your own! 1. Create no more than 5 persona groups, based on your killer values 2. Download our example template to help you establish the key details 3. Write a one line value proposition that sums up: what your business does, who it helps and why you have value over your competitors
  • 21. Send the right people the right content at the right time
  • 22. How persona’s affect your marketing WHO YOU TARGET AUDIENCE TRULY IS WHY YOUR TARGET CUSTOMER WANTS YOUR PRODUCT HOW YOUR PRODUCT ADDS VALUE TO YOUR TARGET CUSTOMERS SITUATION
  • 23. 1. What questions are they asking? 2. What will they get from reading your content? 3. How will reading your content help them? 4. How can you solve a problem they face every day? Sales Article LinkedIn Can I achieve… How do I…?
  • 24. How do you connect with one person when talking to many? • Use the word “YOU” • Use real life analogies • Make it sound like a 1-2-1 conversation • Focus on enhancing your audiences professional development
  • 25. Aim to make your audience more productive and successful

Editor's Notes

  1. They all need the same information about your business, but they all need it in a different way A report with statistics and pie charts A whitepaper A video A graphic design ​ Who are your personas? Do you have 2/3/4 or more personas?
  2. Do they want blogs? Or how-to guides? Whitepapers or e-books? Interactive content or just a report? It's no good writing a sales best practice blog and sending it to your sales, marketing and MD audiences when only one will find it relevant.​ If you are on your target audiences usual websites, they are more inclined to interact with your material. For example, promoting marketing blogs on marketing institute websites.​ There is no better way to personalise your content, then writing about topics that your prospects are actually asking for. Jot down some ideas on their personas now of what they think their personas would want: answer those four questions