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Personal Profile 
These students have their sights set on BYU. They have been preparing to come to BYU for years, and grew up in an environment that encouraged them to prepare for it. They are extremely involved in extracurricular activities, leadership positions, community service, etc. Even though they are very busy with these pursuits, they perform extremely well academically. They get good grades, and have always been high achievers. They most likely challenge themselves academically by taking AP/IB, honors, or more difficult college courses. 
These are students who excel in whatever they get involved in—whether that be athletics, music, etc.—they are winning awards, they are team captains, they do not settle for mediocre performance. They tend to be very competitive. Their main focus is getting into college—and they still have a lot of development to do beyond that. They most likely have career goals in mind, but have planned more for college as opposed to a specific career. 
These students are very goal oriented. They know how to set goals, and what it takes to accomplish them. They like a good challenge. They are very social and time spent with friends is very valuable at this point in their lives. 
Though the majority are high school age, some will be prospective transfer students. These students are also usually set on getting into BYU, and study hard to get good grades. They are very involved in church service and social activities, but spend a lot of their extra time studying as opposed to getting overly involved in more extracurricular pursuits. 
Susan/Sam 
the prospective student 
User Goals 
Sam and Susan come to the site to . . . 
• 
Find information about getting into BYU: 
• 
Admission averages 
• 
Acceptance criteria 
• 
How to prepare for BYU (what classes to take, etc.) 
• 
Admission requirements 
• 
See what programs BYU has to offer 
• 
Learn the advantages of coming to BYU 
• 
Find out about tuition and other costs 
• 
Find financial aid information 
• 
Gather information about transferring classes 
Business Objectives 
We want Susan and Sam to . . . 
• 
Find the information they need quickly and easily 
• 
Get excited about BYU and what it has to offer 
• 
Form an accurate perception of what we look for in applicants 
• 
Have an overall positive experience with the site 
“Make it relevant.” 
“Don’t make me dig for it.” 
Personal Information 
Age: 12-23 
Hobbies: Everything extracurricular (they’re trying to get into BYU, after all) 
• Sports 
• Music 
• Art 
• Community Service 
• Clubs 
• Writing 
• Math/Science Competitions 
Personality: Friendly, ambitious, confident, intelligent, hard working 
School Information 
Credit hours: 0-50 
Status: Junior high, high school, college freshman/sophomore 
Internet Usage 
Internet experience: Advanced (online since young age) 
Primary uses: Entertainment, socializing, schoolwork 
Favorite sites: Facebook, YouTube 
Hours online per week: 30-40 
Computer: Laptop (Mac/Win)

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Persona prospective-student

  • 1. Personal Profile These students have their sights set on BYU. They have been preparing to come to BYU for years, and grew up in an environment that encouraged them to prepare for it. They are extremely involved in extracurricular activities, leadership positions, community service, etc. Even though they are very busy with these pursuits, they perform extremely well academically. They get good grades, and have always been high achievers. They most likely challenge themselves academically by taking AP/IB, honors, or more difficult college courses. These are students who excel in whatever they get involved in—whether that be athletics, music, etc.—they are winning awards, they are team captains, they do not settle for mediocre performance. They tend to be very competitive. Their main focus is getting into college—and they still have a lot of development to do beyond that. They most likely have career goals in mind, but have planned more for college as opposed to a specific career. These students are very goal oriented. They know how to set goals, and what it takes to accomplish them. They like a good challenge. They are very social and time spent with friends is very valuable at this point in their lives. Though the majority are high school age, some will be prospective transfer students. These students are also usually set on getting into BYU, and study hard to get good grades. They are very involved in church service and social activities, but spend a lot of their extra time studying as opposed to getting overly involved in more extracurricular pursuits. Susan/Sam the prospective student User Goals Sam and Susan come to the site to . . . • Find information about getting into BYU: • Admission averages • Acceptance criteria • How to prepare for BYU (what classes to take, etc.) • Admission requirements • See what programs BYU has to offer • Learn the advantages of coming to BYU • Find out about tuition and other costs • Find financial aid information • Gather information about transferring classes Business Objectives We want Susan and Sam to . . . • Find the information they need quickly and easily • Get excited about BYU and what it has to offer • Form an accurate perception of what we look for in applicants • Have an overall positive experience with the site “Make it relevant.” “Don’t make me dig for it.” Personal Information Age: 12-23 Hobbies: Everything extracurricular (they’re trying to get into BYU, after all) • Sports • Music • Art • Community Service • Clubs • Writing • Math/Science Competitions Personality: Friendly, ambitious, confident, intelligent, hard working School Information Credit hours: 0-50 Status: Junior high, high school, college freshman/sophomore Internet Usage Internet experience: Advanced (online since young age) Primary uses: Entertainment, socializing, schoolwork Favorite sites: Facebook, YouTube Hours online per week: 30-40 Computer: Laptop (Mac/Win)