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The document discusses the effectiveness of performance appraisals at Apollo Pharmacy, which has 700 retail outlets in India. It notes that performance appraisals provide expectations for employees and help organizations develop their staff. A study was conducted using a questionnaire with 50 convenience sample employees. Findings showed employees prefer salary hikes and promotions, and different levels of employees are evaluated by different supervisors. Suggestions include adding self-appraisals, involving employees in decision making, and providing evaluating feedback every three months.






