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Performance Appraisal
.
By: Ahmad Al-Jarah, Ph.Dc
What is Performance Appraisal ?
A formal, structured system for measuring and evaluating
members of an organization
.
Type of Performance Appraisal ?
Management by objective (M.B.O)
360 degree performance appraisal
Objective and Key result (O.K.Rs)
.
A little boy went into a drug store, reached for a soda carton and pulled it over to the
telephone. He climbed onto the carton so that he could reach the buttons on the phone
and proceeded to punch in seven digits (phone numbers). The store-owner observed
and listened to the conversation.
.
Boy: ‘Lady, Can you give me the job of cutting your lawn?
Woman: (at the other end of the phone line): ‘I already have someone to cut my lawn.’
Boy: ‘Lady, I will cut your lawn for half the price of the person who cuts your lawn now.’
Boy: (with more perseverance) : ‘Lady, I’ll even sweep your curb and your sidewalk, so on
Sunday you will have the prettiest lawn in all of Palm beach , Florida.’
Woman: No, thank you.
Woman: I’m very satisfied with the person who is presently cutting my lawn
.
With a smile on his face, the little boy replaced the receiver. The store-owner, who was
listening to all this, walked over to the boy.
Store Owner: ‘Son… I like your attitude; I like that positive spirit and would like to offer
you a job.’
Boy: ‘No thanks.’
Store Owner: But you were really pleading for one.
.
Boy: No Sir, I was just checking my performance at the Job I already have.
I am the one who is working for that lady I was talking to!
Self performance evaluation
.
“For the past 33 years, I have looked in the mirror
every morning and asked myself: If today were the
last day of my life, would I want to do what I am
about to do today:
And whenever the answer has been ‘No’ for too many
days in a row, I know I need to change something.”
Steve Jobs…
.
Why Performance Appraisal?
Promotion
development
Training
Reward
Fairing
Rotation
All HR function Related to
Performance Appraisal
.
Rater Motivation in the
Performance Appraisal Context
A Theoretical Framework
Michael M. Harris
University of Missouri
Article One
.
The Purpose of the article is to describe a model of causes and effects
of rater motivation in the performance appraisal context
.
What is Motivation ?
Motivation is derived from the Latin
word ‘movere’ which means
‘to move’
Or
‘to energize’
or
‘to activate’
.
Model Of Rater Motivation
Situational Factors Personal Factors
Rewards
Impression
Management
Negative
Consequences
Observation Storage Retrieval Integration Rating Feedback
Variables Affecting
Motivational Factors
Motivational Factors
Performance Appraisal
Behaviors
.
Motivation Factors
Rewards
Impression
Management
Negative
Consequences
.
Motivation Factors
Rewards
Impression
Management
Negative
Consequences
• Direct Rewards: by the organization
• Indirect Rewards: improve in employee P.  Improve in unit P.  Promotion for the manager
• Intrinsic Rewards: it comes from within rater.
.
Motivation Factors
Rewards
Impression
Management
Negative
Consequences
• Damage to subordinate-supervisor relationships
• De-moralization of employees
• Criticism from the rater’s subordinate
• Criticism from the rater’s supervisor
• Interference with other tasks
.
Motivation Factors
Rewards
Impression
Management
Negative
Consequences
Self-impression management Management of others’ impressions
.
Variables Affecting Motivational Factors
Situational Factors Personal Factors
.
Variables Affecting Motivational Factors
Situational Factors Personal Factors
[ Accountability ]
[ Organizational HRM Strategy ]
[ Trust ]
[ Forms ]
.
Variables Affecting Motivational Factors
Situational Factors Personal Factors
[ Amount of Information ]
[ Self-efficacy ]
[ Mood ]
.
Performance appraisal Behaviors (Process)
Observation Storage Retrieval Integration Rating Feedback
.
Model Of Rater Motivation
Reward System is not UpdatedModel is a GeneralThere should be one step before observationBehaviors  Process or Steps
Variables Affecting
Motivational Factors
Motivational Factors
Performance Appraisal
Behaviors
Situational Factors Personal Factors
Rewards
Impression
Management
Negative
Consequences
Observation Storage Retrieval Integration Rating Feedback
.
The Social Context of Performance Appraisal:
A Review and Framework for the Future
Paul E. Levy
University of Akron
Article Two
Jane R. Williams
University of Indianapolis
.
The Purpose of the article is to make the social context of
performance appraisal better understandable
.
The Social Context of Performance appraisal
Distal
Variable
Process Proximal Variables
Structural Proximal Variables
Rater and
Rate
Behavior
.
Distal
Variable
Process Proximal Variables
Structural Proximal Variables
Rater and
Rate
Behavior
Organization Culture
Competition
Economic Conditions
Unemployment
Legal Climate
HR Strategies
Organization’s Policies
Leadership
Impression Management
Rater Accountability
Trust
Supervisor-Subordinate Rel.
Performance Standards
Perf. Dimensions
Appraisal Goals
Frequency of Appraisal
Legitimacy of appraisal
Rater/Ratee Beh. Reactions
Rater/Ratee Attitudinal Re.
Rater/Ratee Cognitive Re.
.
Decussation…
.
Thanks
ً‫شكرا‬
Cпасибо
Iyan
Teşekkürler
Dänke
Shöne...
‫متشكرم‬
.

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Performance Appraisal

  • 2. What is Performance Appraisal ? A formal, structured system for measuring and evaluating members of an organization .
  • 3. Type of Performance Appraisal ? Management by objective (M.B.O) 360 degree performance appraisal Objective and Key result (O.K.Rs) .
  • 4. A little boy went into a drug store, reached for a soda carton and pulled it over to the telephone. He climbed onto the carton so that he could reach the buttons on the phone and proceeded to punch in seven digits (phone numbers). The store-owner observed and listened to the conversation. .
  • 5. Boy: ‘Lady, Can you give me the job of cutting your lawn? Woman: (at the other end of the phone line): ‘I already have someone to cut my lawn.’ Boy: ‘Lady, I will cut your lawn for half the price of the person who cuts your lawn now.’ Boy: (with more perseverance) : ‘Lady, I’ll even sweep your curb and your sidewalk, so on Sunday you will have the prettiest lawn in all of Palm beach , Florida.’ Woman: No, thank you. Woman: I’m very satisfied with the person who is presently cutting my lawn .
  • 6. With a smile on his face, the little boy replaced the receiver. The store-owner, who was listening to all this, walked over to the boy. Store Owner: ‘Son… I like your attitude; I like that positive spirit and would like to offer you a job.’ Boy: ‘No thanks.’ Store Owner: But you were really pleading for one. .
  • 7. Boy: No Sir, I was just checking my performance at the Job I already have. I am the one who is working for that lady I was talking to! Self performance evaluation .
  • 8. “For the past 33 years, I have looked in the mirror every morning and asked myself: If today were the last day of my life, would I want to do what I am about to do today: And whenever the answer has been ‘No’ for too many days in a row, I know I need to change something.” Steve Jobs… .
  • 10. Rater Motivation in the Performance Appraisal Context A Theoretical Framework Michael M. Harris University of Missouri Article One .
  • 11. The Purpose of the article is to describe a model of causes and effects of rater motivation in the performance appraisal context .
  • 12. What is Motivation ? Motivation is derived from the Latin word ‘movere’ which means ‘to move’ Or ‘to energize’ or ‘to activate’ .
  • 13. Model Of Rater Motivation Situational Factors Personal Factors Rewards Impression Management Negative Consequences Observation Storage Retrieval Integration Rating Feedback Variables Affecting Motivational Factors Motivational Factors Performance Appraisal Behaviors .
  • 15. Motivation Factors Rewards Impression Management Negative Consequences • Direct Rewards: by the organization • Indirect Rewards: improve in employee P.  Improve in unit P.  Promotion for the manager • Intrinsic Rewards: it comes from within rater. .
  • 16. Motivation Factors Rewards Impression Management Negative Consequences • Damage to subordinate-supervisor relationships • De-moralization of employees • Criticism from the rater’s subordinate • Criticism from the rater’s supervisor • Interference with other tasks .
  • 18. Variables Affecting Motivational Factors Situational Factors Personal Factors .
  • 19. Variables Affecting Motivational Factors Situational Factors Personal Factors [ Accountability ] [ Organizational HRM Strategy ] [ Trust ] [ Forms ] .
  • 20. Variables Affecting Motivational Factors Situational Factors Personal Factors [ Amount of Information ] [ Self-efficacy ] [ Mood ] .
  • 21. Performance appraisal Behaviors (Process) Observation Storage Retrieval Integration Rating Feedback .
  • 22. Model Of Rater Motivation Reward System is not UpdatedModel is a GeneralThere should be one step before observationBehaviors  Process or Steps Variables Affecting Motivational Factors Motivational Factors Performance Appraisal Behaviors Situational Factors Personal Factors Rewards Impression Management Negative Consequences Observation Storage Retrieval Integration Rating Feedback .
  • 23. The Social Context of Performance Appraisal: A Review and Framework for the Future Paul E. Levy University of Akron Article Two Jane R. Williams University of Indianapolis .
  • 24. The Purpose of the article is to make the social context of performance appraisal better understandable .
  • 25. The Social Context of Performance appraisal Distal Variable Process Proximal Variables Structural Proximal Variables Rater and Rate Behavior .
  • 26. Distal Variable Process Proximal Variables Structural Proximal Variables Rater and Rate Behavior Organization Culture Competition Economic Conditions Unemployment Legal Climate HR Strategies Organization’s Policies Leadership Impression Management Rater Accountability Trust Supervisor-Subordinate Rel. Performance Standards Perf. Dimensions Appraisal Goals Frequency of Appraisal Legitimacy of appraisal Rater/Ratee Beh. Reactions Rater/Ratee Attitudinal Re. Rater/Ratee Cognitive Re. .