SlideShare a Scribd company logo
@MichaelSahota
People
—————
Process
@MichaelSahota
Agile is about People
Where Does Agile Come
from?
Let’s Look at the Source.
Credit:(h*p://www.krivitsky.com/2011/10/offshore:outsourcing:and:agile.htmlAlex(Krivitsky
Individuals and interactions over processes and tools
Individuals and interactions
over
processes and tools
Individuals and interactions
processes and tools
Individuals and interactions
processes and tools
People
People
Process
People
Process
People
Process
People
We Value
People.
http://wholeheartedmanifesto.org/
Sounds nice.
But does this work in the
real world?
Semco: 20% annual growth
for the last 3 decades.
Video: https://www.youtube.com/watch?v=USC1RE8jE50
“The purpose of work is not
to make money.”
- Ricardo Semler
“The purpose of work is to make
the workers, whether working
stiffs or top executives,
feel good about life.”
- Ricardo Semler
What Does Your Organization
Value?
Process People
@MichaelSahota
Losing Sight of People = Failure
Sources:(MulEple(Workshops(with(100’s(of(parEcipants;(Version(One(Survey(
h*p://agilitrix.com/2012/08/agile:2012:workshop:results/((
Copyright VersionOne 2013
It’s Not Working for People
Weaponizing Agile: The Whip
Weaponizing Agile: The Shield
http://agilitrix.com/2014/06/stop-using-agile-as-a-whip-and-shield/
for Agile?
What is the
Whole Product?
Agile Mindset
http://www.flickr.com/photos/tza/3214197147
Doing
Agile
Being
Agile
Agile Practices
VALUE
PEOPLE
Culture is Key
I
  D I%2
  D
J D
 D
  3 3
  3
 AB B D C
 
J AB
  C D
 
J B 3C
  B E D D
 
J AB
  E3 D
 
J0 E
 0 C
J ECD B
  D
 
J,
 3D
  B
 
J 3 D
 
J 3D
  B 3D D
 
J D E EC
  3B
WholeAgile
Culture!Culture!
Culture!
Where are you going?
@MichaelSahota
Value People
Trust Level
1 10
TRUST NO ONE
Safety Level
1 10
FEAR
Openness Level
1 10
Connection Level
1 10
FEAR
ALONE
Can we measure this?
TIP: Use 12 Scientifically Proven
Questions to Measure Engagement
Q: At work, do my opinions
seem to count?
Q: Does my supervisor, or
someone at work, seem to
care about me as a person?
How may we experience
disengagement?
Cycle of
Disengagement
FEAR
ALONE
TRUST NO ONE
How do we value people to
get engagement?
SAFETY
TRUST
Authentic Connection
Vulnerability
“When we see vulnerability in
others we call it courage, but
when we see it in ourselves
we call it weakness.”
- Brene Brown
Brene
Brown
Engagement
Cycle (VAST)
Engagement
Cycle (VAST)
What can you do to increase
engagement with VAST?
Engagement
Cycle (VAST)
@MichaelSahota
People-Friendly Organizations
Power  Leadership
1 10
FEAR
Centralized Distributed
Information Access
1 10
Restricted Transparent
Planning  Control
1 10
FEARPredict 
Control Emergent
Performance 
Compensation
1 10
FEARFEAR
Centralized Distributed
One way to think about culture is...
“How we do things
around here to succeed”
To fully
Engage People
…
you need to
change
Your
Organizational
System
Consciousness
 Trust
FEAR
Engagement
 Outcomes
Where is your organization
now?
Where may your
organization go to succeed?
@MichaelSahota
People-Centric Change
“Most well-intentioned
change programs
decrease engagement.”
How do we engage people in
change?

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