Penny Elliott is an experienced Programme Manager with over 15 years of experience managing global software development and hardware deployment projects for companies like G4S PLC and Securicor Cash Services UK. She is currently the IT Systems Programme Manager at G4S PLC, where she manages a £10 million operational software development programme. Penny has a track record of successfully building teams and processes to improve efficiency. She is skilled in areas like programme management, product development, change management, and risk management.

1. Penny Elliott
Email: pennyelliott111@gmail.com
 Passionate, Global Programme Manager with experience in software development/deployment, project
co-ordination and business process consulting. Thrives in fast-paced, pressured environments. Highly
motivated and results-driven.
 Enthusiastic, experienced and innovative manager with strong business and project skills. Successfully built
teams and improved processes to driveefficiency within a global businessin multiplecountries.
 Open minded, enthusiastic with strong communication skills. Always willinginto learn and embracenew
initiatives.Ability to negotiate, conflictresolution,managestakeholder expectations and listen actively.
 Proactive and pragmatic individual with excellent problem solving and strong decision making skills.
Success is alwaysmy goal.
 Over 15 years’ experience in project/programme environments. Managingthe delivery of multi million
pound software and hardwareprojects simultaneously to multipleglobal operations.
Key Skillsand Knowledge
 Programme Management
 Product Development
 Global System Deployment
 Change Management
 Business Process
Improvement
 Matrix Management
 Risk Management
 Prince2
Key Personal Attributes
 Workingunder pressure
 Team player
 Flexibleand adaptable
 Ability to prioritise
 Attention to detail
 Creative
Employment
2015 – present IT Systems Programme Manager G4S PLC
Reporting to the Global Cash CIO,I am responsiblefor the programme
management of the global Cash businessoperational system. A £10million +,
strategic and agilebased operational softwaredevelopment and delivery
programme.
Duties:
 Liaise with UK and global business functional teams to outline process
requirements and ensure full business sign off.
 Define end to end process requirements to create product backlog with
3rd party supplier.
 Production of business case for UK and Ireland.
 Creation and management of the R.A.I.D.
 Communicate the vision and objectives to global senior management
teams to gain support and commitment to strategy.
 Manage 3rd party supplier selection process and supplier management for
cross business hardware requirements.
2007 - 2014 International Systems Programme Manager G4S PLC
Accountable for the development and delivery of operational systems within cash
solutions businesses including Canada, South Africa, Sweden, Ireland, Kenya and
Greece.
Provide best practice business efficiency solutions globally including Ecuador,
Kenya, South Africa, Ireland, Turkey and Malaysia.

2. Duties:
 Managingand supportinglocal country teams with adoption of changes to
business processes and new technologies.
 Managing the development roadmap for global operational software.
 Managing onshore and offshore suppliers of software and hardware
requirements.
 Recruitment and management of development, project manager,
implementation and training teams.
 Assistingwith developingcountry business cases,completingbusiness gap
analysis, supporting local project managers and monitoring achievement
of benefits.
 Maintaining and reporting KPI’s and financial reports to senior executive
teams (Country, Regional and Group level).
 Developing and training local project management teams to promote
Prince2 methodology.
2003 - 2007 Company Director/ Project Manager Merlin Properties (UK) Ltd
Setting up and management of a property development and renovation company.
 Management of all aspects of the business.
 Project managing the development and renovation activities with a
team of up to 6 FTE plus sub-contractors.
2001 - 2003 SeniorProject Manager Securicor Cash Services UK
Accountable for the delivery of critical softwaredevelopment and deployment
projects plus associated hardwaresourcing projects,from£500K to £4.5 million.
Duties:
 Full projectlife-cycleresponsibility includingcosting,estimatingand
planningresources.
 Trackingactivities againstdetailed projectplans.
 Managingcross functional teams (internal and external).
 Producingand reporting accuratefinancial reports,all projectdocument
(Prince2) and KPIs.
 Managingrisk,issues,stakeholder communication and escalation.
1994 - 2001 Deputy Head of SystemsImplementation Securicor Cash Services UK
Second in chargeof a 2 year track and trace system rolloutto 63 operating units
across theUK.
 Co-ordination of all rolloutactivities includinghardwaredeployment,
infrastructureplanningand data migration.
 Project and team planning,management and reporting (28 team
resources).
 Liaison with development teams, senior management and suppliersto
ensure on time, in budget and quality project.
1993 - 1994 Auditor Securicor Cash Services UK
Responsible for ensuring that the 24 operational units within my area correctly
recorded & reported cash funds held. Close liaison with banks, financial institutions,
branch and regional management. Carrying out thorough discrepancy and fraud
investigations, analyzing data and producing detailed reports.

3. 1992 – 1993 ManagementTrainee Securicor Cash ServicesUK
Graduate Training Coursefor 1 year. Covering all areas of general business functional
and operational areas. On branch, regional and head office training to achieve all -
round business knowledge from Health & Safety, operations to key business and
project management skills.
1988 – 1992 Various OperationRoles Securicor Cash ServicesUK
I worked my way up through the Cash Services operation in Derby. From cashier to
Cash in Transitsecurity officer and then onto cash centre supervisor,responsiblefor 6
staff and all cash order fulfilmentincludingbank ATM funds. Reporting daily balances.
Bank and financial institution communication,book keeping, accountingand risk
management.
Education and Training
APMG International
Change Management Registered Practitioner
Axelos Global Best Practice
Prince2 Registered Practitioner
APMP
Project Management Qualification
Coventry College
Diploma in Management Studies (DMS)
The Open University
The Effective Manager
High Peak College,Buxton
Ordinary Nation Diploma –Hotel Management
Ecclesbourne Grammar School, Duffield, Derbyshire
5 O Levels includingEnglish Literatureand English Language
Other
ManagementTrainee AssessmentTraining
NegotiationSkills
Health& Safety
CustomerRelations
Employee Relations
PresentationSkills
Good workingknowledge of MSWord,Excel,PowerPoint,MSProjectand
Visio.
References
References availableon request