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Pay Per Click 101
   America Outdoors 2012




      Elizabeth Marsten
          @ebkendo
   elizabeth@portent.com
IN 2011, GOOGLE SEARCH AND ADVERTISING TOOLS
GENERATED $80 BILLION IN ECONOMIC ACTIVITY
ACROSS THE U.S.
What is PPC?
v
How PPC Works
•Advertisers visit the search engine’s PPC login page.

•Advertisers create ads to show and list out the keywords
they want associated with that ad.

•Advertisers set how much they want to spend each day
and how much they want to spend every time an ad is
clicked.

•Search engines then show the ads when relevant searches
that match the advertiser’s keywords are shown.
PPC Pros
•Results come in quick
•Cost is easy to control
•You decide what words to bid on
•You write the ads
•Changes are easy to make and upload fast
•There’s an on/off switch
•No contracts
•There is customer service/tech support for most
issues
•It can be the cheapest form of advertising
•Visitors are a targeted user- they searched for
you!
PPC Cons
•It’s not for every industry
•Assume that whatever money you set aside for it, is
spent
•It can be confusing
•If your industry is competitive, it may not be any
cheaper than any other method of advertising
•Competitive industries require competitive budgets
to match
•Have to be aware and watch for click fraud
Is PPC For You?
Consider your advertising budget

•If a lead or sale is worth $100 to you now,
how much can you spend to get that sale?
•Is that amount enough to buy the clicks
you’ll need?
•Can visitors actually convert?
•Do you have tracking set up?
•Do you have the time set aside to really give
it a try?
Information Overload
STRUCTURE
KEYWORDS
ADS
QUALITY SCORE
STRUCTURE
PPC Account Structure
                         Account


            Campaign               Campaign



Ad Group      Ad Group             Ad Group   Ad Group



   Ads/          Ads/                 Ads/       Ads/
 Keyword       Keyword              Keyword    Keyword
   List          List                 List       List
ACCOUNT
CAMPAIGN
AD GROUP
Campaign Set Up
• The campaign is the vessel for your ad groups and where
  most of the settings are. Budget, geography, networks,
  negative keywords, time of day/days of the week and
  devices.

• Pick a category, place or brand that you want to group
  you ad groups under.

• Go narrow enough so that you’ll need to have a few ad
  groups under it, but not so narrow for only one ad group
  and not so broad that you’ll need 3,000.
Ad Groups

Use the keyword niches you plan on targeting
to determine how many and which ad groups
you’ll need to create.

THINK RELEVANCY
KEYWORDS
KEYWORD
NEGATIVE KEYWORD
MATCH TYPE
How to Pick Keywords
•Start with a single product or service that you want
advertise for.

•Ask yourself how you would search for that item or how
someone else might.

•Search under a few of queries in Google and see what else
comes up. Are the results related to what you’re going to be
advertising for?

•If so, then you’ve found your niche

•From there, build a keyword list of keywords that are similar
to your chosen keyword.
Negative Keywords

The words or phrases you don’t want associated with
that ad group or campaign.

For example: cheap, free, download, sample, coupon,
do it yourself
Keyword Match Types
•Broad- shows for plurals, singulars and well,
everything related.

•Phrase- shows for plurals, but also pays attention to
word order.

•Exact- shows for exact and that’s it.

•Modified Broad- uses an “anchor” keyword, more
exposure than phrase match, but more controlled than
broad match alone.
Keyword Examples: Broad

             Seed phrase: dog collars

 Would show for: dog collars, pink collars, small
  dog collars, collars for dogs

Doesn’t honor word order, can match synonyms or
part of a phrase, related searches.
Keyword Examples: Phrase

             Seed phrase: dog collars

 Would show for: dog collars, small dog collars,
  dog collars on sale

Honors word order, can match synonyms or part of
a phrase.
Keyword Examples: Exact

             Seed phrase: dog collars

 Would show for: dog collars, dog collar

Honors word order, must be exact or close variant
of.
Keyword Examples: Modified Broad

             Seed phrase: +dog +collars

  Would show for: dog collars, dog collar, small
   dog collars, collars for dogs

 Doesn’t honor word order, no synonyms or related
 searches, must contain anchored words.
GEO-TARGETING
NETWORKS
Geo-Targeting
By default, Canada and the USA are bundled together

Target by Neilson DMA, city, state, zip code, congressional
district, radius or country.
Networks: Search
Networks: Display/Content
ADS
TEXT ADS
IMAGE ADS
PRODUCT LISTING ADS
Best Practice Text Ads
#1 Use a keyword from your list in the headline and in the body
Dynamic Insertion
Best Practice Image Ads
Best Practice Product Listing Ads
QUALITY SCORE
AdWords Quality Score


Google’s 1-10 scale for determining relevancy.

Keywords have QS visibly listed in the AdWords
interface.

Ads, ad groups and accounts also have a quality
score.
What Makes Up Quality Score?
•The historical CTR of the keyword and the matched ad.
•Your account history, which is measured by the CTR of all the ads
and keywords in your account .
•The historical CTR of the display URL in the ad group.
•The quality of the landing page.
•The relevance of the keyword to the ads in its ad group.
•The relevance of the keyword and the matched ad to the search
query.
•Your account's performance in the geographical region where the
ad will be shown.
•Other relevance factors.
                                             *Google AdWord’s AdWords Help Center
Bing Ads Quality Score

  Bing’s 1-10 scale for determining relevancy
 within your account against the marketplace.

Keywords have QS visibly listed in the Bing Ads
interface.

Uses keyword relevance, landing page, user
experience and historic QS to calculate.
HOW TO MANAGE A
  PPC ACCOUNT
THE CARDINAL RULES
 Each search engine will try and differentiate itself by using different
  names for features, roll out tools and best practices but the basics of
  PPC remain the same across all of them.

 Always separate out Search, Content/Display and possibly Partner
  networks.

 Always set a budget you are comfortable with.

 Double check the setting for WHERE your ad is showing,
  geographically speaking.

 Add negative keywords.

 Do NOT set it and forget it. Always check in.

 Send users to the best page possible, don’t dump them off on the
  home page for every ad.

 A strong foundation (account that is properly configured) will bring
  you the most success in the long term.
A TO DO LIST
Give data a chance to collect (100 clicks rule)
Check the budget/spend month to date
Edit or add new ads
Add keywords
Change match types
Pause keywords
Add negative keywords
Check the destination URL (landing page)
Bids for the ad group and keyword levels
Time of day or geographic scheduling
Average ad position
Quality Score
Account structure
Elizabeth Marsten
       @ebkendo
elizabeth@portent.com
Q&A

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Pay per Click 101- America Outdoors 2012

  • 1. Pay Per Click 101 America Outdoors 2012 Elizabeth Marsten @ebkendo elizabeth@portent.com
  • 2.
  • 3. IN 2011, GOOGLE SEARCH AND ADVERTISING TOOLS GENERATED $80 BILLION IN ECONOMIC ACTIVITY ACROSS THE U.S.
  • 5. v
  • 7. •Advertisers visit the search engine’s PPC login page. •Advertisers create ads to show and list out the keywords they want associated with that ad. •Advertisers set how much they want to spend each day and how much they want to spend every time an ad is clicked. •Search engines then show the ads when relevant searches that match the advertiser’s keywords are shown.
  • 9. •Results come in quick •Cost is easy to control •You decide what words to bid on •You write the ads •Changes are easy to make and upload fast •There’s an on/off switch •No contracts •There is customer service/tech support for most issues •It can be the cheapest form of advertising •Visitors are a targeted user- they searched for you!
  • 11. •It’s not for every industry •Assume that whatever money you set aside for it, is spent •It can be confusing •If your industry is competitive, it may not be any cheaper than any other method of advertising •Competitive industries require competitive budgets to match •Have to be aware and watch for click fraud
  • 12. Is PPC For You?
  • 13. Consider your advertising budget •If a lead or sale is worth $100 to you now, how much can you spend to get that sale? •Is that amount enough to buy the clicks you’ll need? •Can visitors actually convert? •Do you have tracking set up? •Do you have the time set aside to really give it a try?
  • 14.
  • 18. PPC Account Structure Account Campaign Campaign Ad Group Ad Group Ad Group Ad Group Ads/ Ads/ Ads/ Ads/ Keyword Keyword Keyword Keyword List List List List
  • 20. Campaign Set Up • The campaign is the vessel for your ad groups and where most of the settings are. Budget, geography, networks, negative keywords, time of day/days of the week and devices. • Pick a category, place or brand that you want to group you ad groups under. • Go narrow enough so that you’ll need to have a few ad groups under it, but not so narrow for only one ad group and not so broad that you’ll need 3,000.
  • 21. Ad Groups Use the keyword niches you plan on targeting to determine how many and which ad groups you’ll need to create. THINK RELEVANCY
  • 24. How to Pick Keywords •Start with a single product or service that you want advertise for. •Ask yourself how you would search for that item or how someone else might. •Search under a few of queries in Google and see what else comes up. Are the results related to what you’re going to be advertising for? •If so, then you’ve found your niche •From there, build a keyword list of keywords that are similar to your chosen keyword.
  • 25. Negative Keywords The words or phrases you don’t want associated with that ad group or campaign. For example: cheap, free, download, sample, coupon, do it yourself
  • 26. Keyword Match Types •Broad- shows for plurals, singulars and well, everything related. •Phrase- shows for plurals, but also pays attention to word order. •Exact- shows for exact and that’s it. •Modified Broad- uses an “anchor” keyword, more exposure than phrase match, but more controlled than broad match alone.
  • 27. Keyword Examples: Broad Seed phrase: dog collars  Would show for: dog collars, pink collars, small dog collars, collars for dogs Doesn’t honor word order, can match synonyms or part of a phrase, related searches.
  • 28. Keyword Examples: Phrase Seed phrase: dog collars  Would show for: dog collars, small dog collars, dog collars on sale Honors word order, can match synonyms or part of a phrase.
  • 29. Keyword Examples: Exact Seed phrase: dog collars  Would show for: dog collars, dog collar Honors word order, must be exact or close variant of.
  • 30. Keyword Examples: Modified Broad Seed phrase: +dog +collars  Would show for: dog collars, dog collar, small dog collars, collars for dogs Doesn’t honor word order, no synonyms or related searches, must contain anchored words.
  • 32. Geo-Targeting By default, Canada and the USA are bundled together Target by Neilson DMA, city, state, zip code, congressional district, radius or country.
  • 35. ADS
  • 37. Best Practice Text Ads #1 Use a keyword from your list in the headline and in the body
  • 40. Best Practice Product Listing Ads
  • 42. AdWords Quality Score Google’s 1-10 scale for determining relevancy. Keywords have QS visibly listed in the AdWords interface. Ads, ad groups and accounts also have a quality score.
  • 43. What Makes Up Quality Score? •The historical CTR of the keyword and the matched ad. •Your account history, which is measured by the CTR of all the ads and keywords in your account . •The historical CTR of the display URL in the ad group. •The quality of the landing page. •The relevance of the keyword to the ads in its ad group. •The relevance of the keyword and the matched ad to the search query. •Your account's performance in the geographical region where the ad will be shown. •Other relevance factors. *Google AdWord’s AdWords Help Center
  • 44. Bing Ads Quality Score Bing’s 1-10 scale for determining relevancy within your account against the marketplace. Keywords have QS visibly listed in the Bing Ads interface. Uses keyword relevance, landing page, user experience and historic QS to calculate.
  • 45. HOW TO MANAGE A PPC ACCOUNT
  • 47.  Each search engine will try and differentiate itself by using different names for features, roll out tools and best practices but the basics of PPC remain the same across all of them.  Always separate out Search, Content/Display and possibly Partner networks.  Always set a budget you are comfortable with.  Double check the setting for WHERE your ad is showing, geographically speaking.  Add negative keywords.  Do NOT set it and forget it. Always check in.  Send users to the best page possible, don’t dump them off on the home page for every ad.  A strong foundation (account that is properly configured) will bring you the most success in the long term.
  • 48. A TO DO LIST
  • 49. Give data a chance to collect (100 clicks rule) Check the budget/spend month to date Edit or add new ads Add keywords Change match types Pause keywords Add negative keywords Check the destination URL (landing page) Bids for the ad group and keyword levels Time of day or geographic scheduling Average ad position Quality Score Account structure
  • 50. Elizabeth Marsten @ebkendo elizabeth@portent.com
  • 51. Q&A