1. BRANDI HARPER
1835 Honeysuckle Lane, SW Apt #140 • Atlanta, GA 30311• (404)-916-5019 • jbenlew12@gmail.com
SKILLS
Software: Microsoft Office Suite: Excel, PowerPoint, Access, Publisher, Word, Project, and Outlook.
Agile Product Lifestyle Management, and ecaselink.
Hardware: Extensive use of Dell and Windows, SHARP copiers and printers.
Certifications: Microsoft IT Academy 2010: Intermediate Skills in Excel, What’s New in Project,
Beginner Skills Training in Project, Advanced Skills in Word.
EXPERIENCE
St. Jude Medical (formerly CardioMEMS, Inc.) Atlanta, GA
Clinical Operations Consultant July 2014-Present
Lead the data collection during the merger of CardionMEMS’s 25 hospitals which included: hospitals
unique ID number, doctor names, and accounts payable information which was delivered 2 months
ahead of schedule.
Coordinated the onboarding process for 5 new hires every week ensuring that all the documents are
properly completed and recorded which ensured that 100% of employee’s records were fully audited and
filed prior to their start date.
Managed the systems accuracy (agile system) which included: document editing, auditing which
resulted in 100% of the records meeting the standards as part of Quality Assurance for Europe’s
regulations.
Chick-Fil-A Atlanta, GA
Cashier January 2013-March 2014
Proven track record of providing consistently, superior customer service that decreased customer wait
time from 5 minutes to 2 minutes.
Provided issue resolution to customers with orders and other customer service deficit.
Successfully organized and stocked products during the busiest time of the day, to make sure customers
had proper materials needed.
EDUCATION
Atlanta Metropolitan State College, Atlanta, GA
Certificate in Information Technology June 2014-July 2014
Year Up Atlanta, GA
Training March 2014-Janurary 2015
Year Up is a leading one-year career development program with 250 corporate partners around the
country; the program includes college-level courses, professional training, and a six-month internship
Successfully completed six months of college course work in technology. (Including comprehensive
hardware and software components), Business Communications and professional skills.
Earning 21 college credits towards Information Technology Certificate in partnership with Atlanta
Metropolitan State College.
Monroe #1 Boces Rochester, NY
High School Education GED May 2012
VOLUNTEER EXPERIENCE
GCLA CIO of the Year AWARDS Atlanta, GA
Greeter October 2014
Greeted the CIO’s and their guests.
Ensured that guests got to the right area needed to attend breakfast and award ceremony.
Gained new contacts while networking after the award ceremony.
Awards and Honors
Year Up: Being Accountable, Strive to Learn, and Build Trust/Be Honest 2014