Gagan Gupta has over 9 years of experience in software testing and quality assurance. He is proficient with test management tools like HP ALM and Quality Center and has experience in test planning, test case development, defect management, and test automation using tools like QTP. He has tested applications built using technologies like Java, .NET, and SAP and has a background in performance, security, and regression testing. Gagan is looking for a new role as a test lead or manager and has a valid H1B visa through May 2017.

1. Gagan Gupta
Cell: +91-8447132160
baritone.gagan@gmail.com
Profile Synopsis
• A total of 9.6 years of experience in IT industry involving leading and managing
testing teams, test planning, test estimates, writing test plan and test strategy,
understanding requirements, writing test scenarios and test cases, review and

2. execution, defect triage & management, engagement with client managers,
business associates (BA’s) and other stakeholders to achieve projects deliverable
in time and with specified quality.
• Proficient with test management tool HP ALM 11 and HP Quality Center 10.0.
Worked as QC Admin and upgraded successfully from ver 10 to ALM 11.
• Working experience with QTP on Hybrid framework for regression and functional
testing, did a pilot to suggest QTP over RFT for automation in one of project.
• Working experience of performance testing with Jmeter and Rational
Performance Tester tool.
• Have fair idea of web service testing (SOAP/REST) and ETL testing .
• Keen interest in understanding applications from business use perspective.
• Tested applications built in Java, J2EE, .Net & SAP Solution Management.
• ISTQB Foundation level certified. Exposure to complete STLC, SDLC and agile
development practices. Expertise in the writing test plans and test cases,
execution, bugs reporting, estimations, with exposure to both manual &
automation environments.
• Proficient in handling teams and mentoring team members both at
offshore and onsite.
• A team player with good leadership, communication, interpersonal, analytic &
problem-solving skills. Experience in implementing and setting up quality and
CMM processes in the projects.
• Valid H1b stamped visa valid till 04-May-2017 and B1 visa up to 2020.
Skill Set
Software Testing Quality Center/ ALM admin activities, Black-box, system,
functional and regression testing, creating test plan, test
cases and test points, bugs logging and bugs tracking,
reviewing artifacts. Automation using QTP 10.0
Project
Management/
Leadership
Mentoring team members, tasks planning, task allocation,
task prioritization, conflict resolution, billing vitals,
appraisals, management of all PL level requests.
Tools/Software
Knowledge/Exposure
• Test Management: QC 10.0, ALM 11.0, TCM (Test
Case Manager) 2.0, TCS Smart Test Manager 1.0, JIRA
• Bugs tracking: QC 10.0, Bugzilla 3.7.3, Visual
Intercept 3.0, IBM Clear Quest.
• Automation: QTP 10.0 Keyword/Data-driven/Hybrid
framework
• Web Services: SOAP/REST, XML, SOAPUI 5.0
• Performance Testing: Jmeter, RPT 6.0/ 8.8.2,
Performance Center Admin 9.51
• Configuration Management: Visual Source Safe 6.0
(VSS)
• Others: MS Office 2007 & 2010, MS Project 2007,
OpenOffice.org 3.2
Database (RDBMS) Oracle 10g, 9i, 8i, 7i with TOAD, SQL Server 2005 & 2008,
MY SQL, MS Access 2007 & 2010.
Proficient in writing SQL Queries.
Operating System Windows XP/Vista/2007/2008, Android
Quality/Process Review processes – peer review and team review,
configuration management, understanding of CMM
standards and Six Sigma/Lean principles.

3. Present Employer, Designation and role
Tata Consultancy Services Ltd (TCS)
Designation – Assistant Consultant (working since 29-Sep-2010)
Current/Last Role – Test Lead (working since 27-feb-2014)
Past Employers
• RMSI Pvt Ltd, A-7, Sec 16, Noida; worked as Sr. Software Engineer (QC) from
04-Dec-2008 to 28-Sep-2010.
• Infosys Technologies Ltd, Chandigarh; worked as Software Engineer from
29-Aug-2005 to 03-Dec-2008.
Academic Credentials
• PGDBA (Finance), from SCDL, Pune in 2010 with grade A+ and a percentage of
75.05%.
• B.Tech (Information Technology), from GBPUAT, Pantnagar (Uttrakhand) in
2005 securing OGPA of 6.976 out of 10 (first division) in aggregate.
• Std 12 (CBSE), Saraswati Bal Mandir, Hapur with 81%.
• Std 10 (CBSE), Saraswati Bal Mandir, Hapur with 77%.
Project Highlights
1) MOUI Development
Client: - State of Missouri – Department of Employment Security (US)
Role – Test Lead.
Description – TCS is engaged with State of Missouri – Department of
Employment Security under state and federal efforts to modernize its UI
programs. TCS team is responsible for develop, modernize, test and
support UI application for state of Missouri.
Environment – End-to-End Testing, JAVA. DB2
Tools – TCS MasterCraft ALM 1.0, IBM Rational Performance Tester 8.8.2,
TCS iBrowse, SQuirreL, IBM ReqPro
Team Size – 4
Activities and Responsibilities –
• Ensuring completion of test activities and deliverable on time and with stated quality standards.
• Requirement mapping to design sections.
• Preparation of Test Plan.
• Preparation/review of test scenarios from business requirements.
• Preparation/review of test cases.
• Test Execution. Report defects, re-test after fix and close.
• Preparation/review of test reports
• Provide inputs to daily checkpoint and weekly status reports, environment management, testing
status and issue discussion meetings.
Duration – Jan 14th, 2014 – Dec 31st, 2014.
2) Prescriber Schedule Authority Edit
Client: - Mckesson Technologies (US)
Role – Test Analyst.
Description – PPE (Pre and Post Edit) is a software service majority of
big pharmacy players are aligned with. PPE helps pharmacy to analyze

4. and minimize expenses on rejected claims from payers.
Prescriber Schedule Authority edit, gets applied on claims with
any controlled drugs, narcotics and validates if prescriber has
authority enough to prescribe.
Environment – Functional Testing, SQL, JAVA
Tools - ALM 11.0, SQL Server Studio 2008, Rx Edit Manager, Win Test.
Team Size – 1
Activities and Responsibilities –
• Understanding requirements with BA’s and creating test scenarios.
• Writing test cases and executing for function testing.
• Attend and provide input to daily checkpoint, environment management, testing status and issue
discussion meetings
• Issue identification, reporting and resolution
• Monitor and provide daily status on test execution progress, defects with HP ALM.
• Preparation/review of test reports
• Responsible for completing all functional testing for PSA edit.
Duration – Sep 1st, 2013 – Dec 31st, 2013.
Appreciations - Did a POC (proof of concept) to suggest QTP (Quick Test
Pro) over RFT (Rational Functional Tester) for automation activities.
3) Testing CoE
Client: - Zimmer Business Solutions (US)
Role – Test Lead.
Description – Zimmer testing team and business users.
Environment – JAVA, Functional Testing, QTP
Tools - ALM 11.0
Team Size – 4
Activities and Responsibilities –
• Managing the projects and resources. Working with client engagement managers, business
associates (BA’s) and onsite counterparts to achieve projects deliverables in time and with
specified quality.
• Preparation/review testing artifacts such as Test Plan, Test
Strategy, managing test results with test management tool – HP
ALM 11.
• Preparation/review of test reports
• Attend and provide input to daily checkpoint, environment management, testing status and issue
discussion meetings
• Daily test status meetings with client engagement manager and onsite counterpart.
• Identify impacts to testing schedule and work around. Resource allocation.
• Monitor and provide daily status on test execution progress, defects.
• Issue identification, reporting and resolution
• Responsible for all testing activities and deliverables.
Duration – Apr 1st, 2013 – Jul 31st, 2013.
4) Testing CoE
Client: - Zimmer Business Solutions (US)
Role – QC – ALM Site Admin.
Description – Zimmer had adopted HP Quality Center v10 back in 2011 for
its test management practices with testing team and business users.
Environment – Functional Testing
Tools - Quality Center 10.0, ALM 11.0
Team Size – 1
Activities and Responsibilities –
• Project Admin activities – project set-up in HPQC – ALM,
assigning users role and permissions, workflows implementations,
support to test management by providing Quality Center best
practices with required business user training.

5. • Site Admin activities – installation of ALM 11, managing licenses
and monitoring its usage, installation Genologix e-Approve
license in ALM, setting up all formal procedures for using ALM
production environment for GxP projects, installation
qualification with USDM team, maintaining QC – ALM application
in production environment with reach to other tool admin’s and
SMEs.
Duration – Jul 16th, 2012 – Mar 31st, 2013.
5) GSK Labware Testing Service
Client: - GlaxoSmithKline plc (UK)
Role – Test Analyst.
Description – TCS is the technology partner for GSK’s SCD Program. SCD
comprises of 25 projects with over 140 applications achieving improved
performance through delivering new IT solutions into the clinical
trials environment together with the business process improvements and
behavioral change required to deliver the planned improvements in
efficiency. This project is being executed in onsite-offshore model.
GSK Labware Testing Service is a part of ongoing SCD program where TCS
has to provide testing service to GSK Labware Tool - LIMS (Laboratory
Information Management System) where TCS has scope to understand
business and System requirements develop integration and system test
cases and carry out the complete testing cycle with quality outputs.
Environment – JAVA, SQL Server, Web based manual testing,
Tools - Quality Center 10.0, Performance Center Admin 9.52.
Team Size – 10 (9 at offshore, 1 at onsite)
Activities and Responsibilities – application analysis, test case writing, reviewing and execution, tool
admin activities for HP Quality Center and Performance Center.
Duration – Apr 2nd, 2012 to Jul 10th, 2012.
6) New Business Testing
Client: - Genworth Financials (US)
Role – Offshore Project Lead.
Description – Genius is 5th generation underwriter system, a
proprietary of Genworth Finacials (earlier GEFA, part of GE). The
system interacts with many of other Genworth systems like Cyberlife and
PPlus. New Business team does the functional and regression testing for
newly added changes to this web-based application.
Environment – JAVA/J2EE, Web based testing, Automation testing using
QTP 10.0
Tools - QTP, Quality Center, Bugzilla.
Team Size – 8 (7 at offshore, 1 at onsite)
Activities and Responsibilities – application analysis, client and onsite communication, understanding
requirements, test planning and test management, estimations, test case writing, reviewing and execution,
team handling and mentoring team members, task assignment, taking care of PMO tasks – viz approving
requests from associates, completing billing vitals etc.
Certification –
1. Completed TCS Insurance domain L1 certification.
2. Acquired TCS E0 competency in project management.
Duration – Jan 3rd, 2011 to Mar 16th, 2012.
Appreciations –
1) Awarded ‘On the Spot Award’ in Jun’ 11 for strong leadership and
keeping deliverables on time.
2) Appreciations for various initiations on process improvement at
team and account level.
7) EPI (Enterprise Party Index)
Client: - Bank of America (US)
Role – Module Lead.
Description – EPI provides a continuum of various services which

6. majorly involves the one client profile for BOA management for all GWM
clients at ML or bank clients. Bank acquired Meryl Lynch in 2008.
Environment – Client applications viz. KD, SCP, EAO, OAO, DGUI which
are used by various stakeholders like Producers, Financial advisers and
Data Governance team to open and maintain investment accounts.
Team Size – 10
Activities and Responsibilities – requirement analysis and test cases writing.
Duration – Oct 1st, 2010 to Dec 31st, 2010.
8) Geospatial QA
Client: - RMS Inc. (Newark, US)
Role – Senior QA Engineer.
Description – RiskLink and RiskBrowser are main RMS s/w products.
Insurer, Re-insurer and Underwriters use these products to calculate
losses for their portfolios against occurrence of any natural peril
(Earthquake, Windstorm, Flood etc.) or for any hazard data information.
RiskLink is desktop based software where RiskBrowser is web based
application.
Team Size – 4 (Two at RMSI, Noida and two at RMS, Newark)
Activities and Responsibilities – Continues interaction with
development teams and requirement managers, test plan preparation, test
cases writing and test points creation, review artifacts, manual black-
box, functional, system and regression testing for software and data,
analyzing test results and logging defects, tasks planning, task
management, task scheduling, configuration management, mentoring team
members etc.
Onsite – Travelled to Newark (California, USA) in Jan 2010 for a period
of one month.
Duration - Dec 2008 to Sep 2010.
Appreciations –
1) Got my name in RMS QA Wall of fame for logging many new and
relevant bugs
2) Third best bug finding rate in RL/RB 10.0 release.
3) appreciated various times on communication and follow-up with
development teams and product managers
4) Conducted many soft-skill trainings with in group and SBU.
9) Bison QA Project
Client: – NAVTEQ Corp (Chicago, US) - taken over by Nokia in 2008.
Role – Software Test Engineer
Environment – NAVTEQ internal applications ATLAS and AET in JAVA.
Description - Bison QA team validates the rules for digital
geographical data sold by NAVTEQ to its clients in GDF/SIF+ format.
Data is first collected by field engineers or purchased from other
vendors and made digital, rectified and then sold to other clients such
as Google Maps.
Activities and Responsibilities - Creating test plan, test cases and
test points for bugs logged, manual black-box, system and regression
testing, bugs reporting, configuration management.
Team Size – 18
Duration – 01-Jul-2007 to 03-Dec-2008.
Accreditation - Member of runner-up team in Tools Event Dec, 2007
organized by Tools Group, Product Engineering Horizontal Business Unit
at Infosys.
10) China Maintenance Team
Client: – NAVTEQ Corp (Chicago, US)
Role - Software Test Engineer
Description - NAVTEQ supplies its client data in GDF/SIF+ files. A new
flavor NAVSTREETS was developed initially for China and soon upgraded
to NAVSTREETS+ include Korean data also. Testing requirement was to
test ~60 separate layers of geographical data in these two data files
format.

7. Activities and Responsibilities - Creating unit test cases, manual
functional testing for continues software updates, execution of
integration test plans, reporting defects, configuration management.
Team Size – 8
Duration – 01-Nov-2006 to 30-Jun-2007.
11) Hannaford
Client: – Hannaford (US)
Role – Software Test Engineer
Environment – J2EE, Oracle
Software used - IBM Websphere, Rational Performance Tool 6.0
Description – Hannaford tags edible items with a symbol indicative of
their nutritional value. These ratings will be based on the nutrition
and ingredients of the product and will essentially indicate how
‘healthy’ the product is.
Activities and Responsibilities - Creation of jsp pages for the web
application, Creation of unit test cases for functional and regression
testing, preparing and executing integration test plans, testing of
complete application on different Internet browsers like IE 6.0,
Netscape 7.2 and Mozilla Firefox 2.0 for functionality and performance.
Team Size - 6
Duration - July 2006 to Sep 2006
Accreditation - Hannaford project was awarded as “Best Project” at
Infosys Fame Awards 2006.
12) Brokerage Information Development System (BIDS)
Client: – Ameriprise (US) part of AMEX group.
Role – Software Test Engineer
Environment – Core Java/Oracle
Software Used - Oracle Warehouse Builder 10
Description - Brokerage Information Delivery System (BIDS) involves
development of continuous near real-time data migration with data
cleansing & transformation from a legacy transaction system to data
mart on Oracle with a RAC environment. The backbone is built using
Oracle Streams and Oracle Warehouse Builder (ETL Tool). Infosys has
been involved in the initiative from inception and assumed end-to-end
responsibility from Design through Implementation. The technology was a
first-of-a-kind implementation for the customer and within Infosys.
Activities and Responsibilities - Mapping of tables across databases in
OWB as per low level design documents, Creation of Unit test cases,
Monitoring execution of batch jobs.
Team Size - 6
Duration - Feb 2006 to May 2006.
Personal Details
Name Gagan Gupta
Current Address 905/C3 SRS Residency
Sec 88, Faridabad 121002
Date of Birth 20-Nov-1982
Gender Male
Marital Status Married
Contact No +91-9560427231
Contact email baritone.gagan@gmail.com§
Declaration
I certify that above all details are correct and best of my knowledge.

8. Place: Faridabad, India
(GAGAN GUPTA)